<html><head><meta http-equiv="Content-Type" content="text/html charset=utf-8"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;" class="">Hi Paul,<div class=""><br class=""></div><div class="">We come across this issue now and then, and find the best approach is to talk to their accountant/administration person and ask them who they pay each month/year for their ‘website’. Generally they can look it up, and shed light on who provides the service. </div><div class=""><br class=""></div><div class="">Kind regards,</div><div class=""><br class=""></div><div class="">Karl</div><div class=""><br class=""><div class="">
<div class=""><span class="Apple-style-span" style="font-family: Calibri, sans-serif; font-size: 15px;"><b class=""><span lang="EN-GB" class="" style="font-family: 'Gill Sans MT', sans-serif; color: rgb(192, 0, 0);"><span class="Apple-style-span" style="color: rgb(0, 0, 0); font-family: Calibri, sans-serif; font-weight: normal;"><b class=""><span lang="EN-GB" class="" style="font-family: 'Gill Sans MT', sans-serif; color: rgb(192, 0, 0);">l</span></b><b class=""><span class="" style="font-family: 'Gill Sans MT', sans-serif; color: rgb(74, 68, 42);">E</span></b><span class="" style="font-size: 10pt; font-family: 'Gill Sans MT', sans-serif; color: rgb(74, 68, 42);"> <a href="mailto:karl@mothership.co.nz" class="">karl@mothership.co.nz</a> </span><b class=""><span lang="EN-GB" class="" style="font-family: 'Gill Sans MT', sans-serif; color: rgb(192, 0, 0);">l</span></b><b class=""><span class="" style="font-family: 'Gill Sans MT', sans-serif; color: rgb(74, 68, 42);">W <font class="Apple-style-span" size="3"><span class="Apple-style-span" style="font-size: 13px; font-weight: normal;"><a href="http://mothership.co.nz" class="">mothership.co.nz</a> </span></font></span></b></span>l</span></b></span><span class="Apple-style-span" style="orphans: 2; widows: 2; color: rgb(81, 81, 81); font-family: Calibri, sans-serif; font-size: 15px;"><b class=""><span lang="EN-GB" class="" style="font-family: 'Gill Sans MT', sans-serif; color: rgb(74, 68, 42);">A</span></b></span><span class="Apple-style-span" style="orphans: 2; widows: 2; color: rgb(81, 81, 81); font-family: Calibri, sans-serif; font-size: 15px;"><span lang="EN-GB" class="" style="font-size: 10pt; font-family: 'Gill Sans MT', sans-serif; color: rgb(74, 68, 42);"> PO Box 99814, Newmarket</span></span><span class="Apple-style-span" style="orphans: 2; widows: 2; color: rgb(81, 81, 81); font-family: Calibri, sans-serif; font-size: 15px;"><span lang="EN-GB" class=""> </span></span><span class="Apple-style-span" style="orphans: 2; widows: 2; font-family: Calibri, sans-serif; font-size: 15px;"><b class=""><span lang="EN-GB" class="" style="color: rgb(192, 0, 0); font-family: 'Gill Sans MT', sans-serif;">l</span><span lang="EN-GB" class="" style="font-family: 'Gill Sans MT', sans-serif;"><font color="#4a442a" class="">M </font></span></b></span><span class="" style="orphans: 2; widows: 2; color: rgb(74, 68, 42); font-family: 'Gill Sans MT', sans-serif; font-size: 13px;">021 999 990 </span><span class="Apple-style-span" style="orphans: 2; widows: 2; color: rgb(81, 81, 81); font-family: Calibri, sans-serif; font-size: 15px;"><b class=""><span lang="EN-GB" class="" style="font-family: 'Gill Sans MT', sans-serif; color: rgb(192, 0, 0);">l</span></b></span><span class="Apple-style-span" style="orphans: 2; widows: 2; color: rgb(81, 81, 81); font-family: Calibri, sans-serif; font-size: 15px;"><b class=""><span class="" style="font-family: 'Gill Sans MT', sans-serif; color: rgb(74, 68, 42);">P</span></b></span><span class="Apple-style-span" style="orphans: 2; widows: 2; color: rgb(81, 81, 81); font-family: Calibri, sans-serif; font-size: 15px;"><span class="" style="font-family: 'Gill Sans MT', sans-serif; color: rgb(74, 68, 42); font-size: 10pt;"> 974 3171</span></span></div><div class=""><br class=""></div><br class="Apple-interchange-newline">
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<br class=""><div><blockquote type="cite" class=""><div class="">On 21/09/2016, at 1:31 PM, <a href="mailto:paul+ausnog@oxygennetworks.com.au" class="">paul+ausnog@oxygennetworks.com.au</a> wrote:</div><br class="Apple-interchange-newline"><div class=""><div class="WordSection1" style="page: WordSection1; font-family: Avenir-Book; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><div style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class="">Hi All, trivial question perhaps, but I am trying to track down a DNS problem for a customer who doesn’t know who hosts their website or email, strange but true….<o:p class=""></o:p></div><div style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><o:p class=""> </o:p></div><div style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class="">I can see that their domain name servers are<span class="Apple-converted-space"> </span><a href="http://ns1.nocservers.net.au/" style="color: purple; text-decoration: underline;" class="">ns1.nocservers.net.au</a><span class="Apple-converted-space"> </span>and<span class="Apple-converted-space"> </span><a href="http://ns2.nocservers.net.au/" style="color: purple; text-decoration: underline;" class="">ns2.nocservers.net.au</a><span class="Apple-converted-space"> </span>but can’t work out who those servers actually belong to so that I can try and contact their hosting company.<o:p class=""></o:p></div><div style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class="">In their cpanel login I can see the server it’s hosted on is ezisite but can’t really find out too much about them either when searching except for a company in the US which I can only think means that somebody in Aus is just reselling their service.<o:p class=""></o:p></div><div style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><o:p class=""> </o:p></div><div style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class="">What would be the best way to try and work out who owns these servers and provides the customer with their hosting ?<o:p class=""></o:p></div><div style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class=""><o:p class=""> </o:p></div><div style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class="">Regards<o:p class=""></o:p></div><div style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;" class="">Paul<o:p class=""></o:p></div></div><span style="font-family: Avenir-Book; font-size: 12px; font-style: normal; font-variant-caps: normal; font-weight: normal; letter-spacing: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; 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