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    <div class="moz-cite-prefix">Hi Aurelle,<br>
      <br>
      Does the firmware you are using support vectoring?<br>
      <br>
      If not then this might explain the behaviour of the CO.<br>
      <br>
      Kind regards,<br>
       - Guy.<br>
      <br>
      On 17/08/2016 4:22 PM, aurelle mon wrote:<br>
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    <blockquote
cite="mid:CANJBq-fZHD+mg_21voEPv0x+5D_0cvdah+RRG7wJOp6iVHAsVA@mail.gmail.com"
      type="cite">
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        <div>Hi</div>
        <div><br>
        </div>
        <div>Got a client with a  Cisco 1921 with VDSL2 EHWIC (both
          brand new and under smartnet)</div>
        <div><br>
        </div>
        <div>NBN FTTN cabinet drops sync after 30 seconds, thinking it
          is the firmware (vdsl.bin-A2pv6C035j) (have sra turned on)</div>
        <div><br>
        </div>
        <div>Seems the update compatible firmware is linked only to
          887VA (<span
            style="font-family:"Calibri",sans-serif;font-size:11pt"><a
              moz-do-not-send="true"
href="https://software.cisco.com/download/release.html?mdfid=283122091&softwareid=282821780&release=VA_A_39d_B_38h3_24h1&relind=AVAILABLE&rellifecycle=&reltype=latest"><font
                color="#0563c1">https://software.cisco.com/download/release.html?mdfid=283122091&softwareid=282821780&release=VA_A_39d_B_38h3_24h1&relind=AVAILABLE&rellifecycle=&reltype=latest</font></a>)</span></div>
        <div><span
            style="font-family:"Calibri",sans-serif;font-size:11pt"></span><br>
        </div>
        <div><span
            style="font-family:"Calibri",sans-serif;font-size:11pt">Have
            logged ticket with Cisco (going around in circles)</span></div>
        <div><span
            style="font-family:"Calibri",sans-serif;font-size:11pt"></span><br>
        </div>
        <div><span
            style="font-family:"Calibri",sans-serif;font-size:11pt">does
            any body have any tips or advise</span></div>
        <div><br>
        </div>
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      <br>
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    <br>
    <p><br>
    </p>
    <pre class="moz-signature" cols="72">-- 
Guy Ellis
<a class="moz-txt-link-abbreviated" href="mailto:guy@traverse.com.au">guy@traverse.com.au</a>
<a class="moz-txt-link-abbreviated" href="http://www.traverse.com.au">www.traverse.com.au</a>
T: +61 3 9489 6678 M: +61 419 398 234
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