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<p class="MsoNormal"><a name="_MailEndCompose"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;mso-fareast-language:EN-US">Regularly checking inside the portal checking for updates, looks like the splice is now fixed.<o:p></o:p></span></a></p>
<p class="MsoNormal"><span style="mso-bookmark:_MailEndCompose"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;mso-fareast-language:EN-US"><o:p> </o:p></span></span></p>
<p class="MsoNormal"><span style="mso-bookmark:_MailEndCompose"><span style="font-size:8.5pt;font-family:"Courier New";color:black;background:white">Fibre splicing has been completed. Not all services restored. Possible hardware issue being investigated at
exchange. Technician on site.</span></span><span style="mso-bookmark:_MailEndCompose"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;mso-fareast-language:EN-US"><o:p></o:p></span></span></p>
<p class="MsoNormal"><span style="mso-bookmark:_MailEndCompose"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;mso-fareast-language:EN-US"><o:p> </o:p></span></span></p>
<p class="MsoNormal"><span style="mso-bookmark:_MailEndCompose"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;mso-fareast-language:EN-US">Props to the blokes in the field always.<o:p></o:p></span></span></p>
<p class="MsoNormal"><span style="mso-bookmark:_MailEndCompose"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;mso-fareast-language:EN-US"><o:p> </o:p></span></span></p>
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<p class="MsoNormal"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Russell Langton [mailto:russell3901@gmail.com]
<br>
<b>Sent:</b> Tuesday, 16 August 2016 10:31 AM<br>
<b>To:</b> Andrew Kitchen <a.kitchen@xi.com.au><br>
<b>Cc:</b> Anthony Bortolotto <a.bortolotto@infinite.net.au>; Joseph Goldman <joe@apcs.com.au>; Nathan Brookfield <Nathan.Brookfield@simtronic.com.au>; ausnog@lists.ausnog.net<br>
<b>Subject:</b> Re: [AusNOG] Outage Telstra Wholesale?<o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt">Hi Andrew/Anthony,<o:p></o:p></p>
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<p class="MsoNormal">I'm really going to resist getting into a flame war here.<o:p></o:p></p>
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<p class="MsoNormal">I'm also mindful of the ausnog rules about professional respect.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Diverse paths or protection are a option when buying services from any carrier.<o:p></o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt">It's cheaper not to buy protection, but you really need it when something hits the fan. - (eg.a cable cut or router issue).<o:p></o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt">As mark has said, Are you paying for diverse paths or protection on your services?<o:p></o:p></p>
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<p class="MsoNormal">As a general note;<o:p></o:p></p>
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<p class="MsoNormal">Some cable cuts can be hard to fix and take time - could be washed away, could be difficult access, could be remote, could be a damn hard repair job etc.<o:p></o:p></p>
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<p class="MsoNormal">There is no magic powers when it comes to repairing cable cuts, just very hard working splicers and field staff.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Note2: if you are a Telstra Wholesale customer, Please refer to the customer portal for updates about this current cable cut.<o:p></o:p></p>
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<p class="MsoNormal">Please speak to your Telstra Wholesale service manager if you don't currently have access to the portal.<o:p></o:p></p>
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<p class="MsoNormal">This is updated as information about comes to hand.<o:p></o:p></p>
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<p class="MsoNormal">On Tue, Aug 16, 2016 at 9:40 AM, Andrew Kitchen <<a href="mailto:a.kitchen@xi.com.au" target="_blank">a.kitchen@xi.com.au</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Telstra wouldn’t know what magical powers is and as for diverse paths that costs money and they stopped spending
money on their networks a long time ago. Until it started to fall apart around them now they think they can throw a bucket load of cash at it to fix what they neglected to fix years ago.</span><span lang="EN-US"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> </span><span lang="EN-US"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">I still wonder why Australia’s keep giving their cash to the idiots.......</span><span lang="EN-US"><o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Regards</span><span lang="EN-US"><o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Andrew</span><span lang="EN-US"><o:p></o:p></span></p>
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<b><span style="text-transform:uppercase;mso-fareast-language:EN-US">Andrew Kitchen</span></b><span style="text-transform:uppercase;mso-fareast-language:EN-US"> | Business DevelopmentStrategist<br>
</span><span style="font-size:9.0pt;text-transform:uppercase;mso-fareast-language:EN-US">PO Box 3279, The Pines, Victoria, 3109<br>
<b>T </b>1300 789 299 <b>D </b>03 9909 3102 <strong>M</strong> 0449 561 461 <b>F </b>
03 8611 7946<br>
</span><span style="mso-fareast-language:EN-US"><a href="mailto:a.kitchen@xi.com.au" target="_blank"><span style="font-size:9.0pt;text-transform:uppercase">a.kitchen@xi.com.au</span></a></span><span style="font-size:9.0pt;text-transform:uppercase;mso-fareast-language:EN-US">
| </span><span style="mso-fareast-language:EN-US"><a href="http://www.xi.com.au" target="_blank"><span style="font-size:9.0pt;text-transform:uppercase">www.xi.com.au</span></a><span style="text-transform:uppercase"><o:p></o:p></span></span></p>
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<p style="margin:0cm;margin-bottom:.0001pt"><span lang="EN-US" style="font-size:10.0pt;font-family:"Arial",sans-serif"> <o:p></o:p></span></p>
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</span><span style="font-size:10.0pt;font-family:"Calibri",sans-serif"><img border="0" width="117" height="87" style="width:1.2187in;height:.9062in" id="Picture_x0020_9" src="cid:image005.png@01D1F7C9.8E98A2B0" alt="cid:vmw_09q4_lgo_partner_solution_provider_pro4c322f"></span><span lang="EN-US" style="font-size:10.0pt;font-family:"Calibri",sans-serif"> </span><span style="font-size:10.0pt;font-family:"Calibri",sans-serif"><img border="0" width="132" height="83" style="width:1.375in;height:.8645in" id="Picture_x0020_10" src="cid:image007.jpg@01D1F7C9.8E98A2B0" alt="cid:avg_goldreseller_rgb055417"><img border="0" width="160" height="64" style="width:1.6666in;height:.6666in" id="Picture_x0020_11" src="cid:image009.jpg@01D1F7C9.8E98A2B0" alt="cid:propartner_logo_reg_img18e6fd"></span><span lang="EN-US" style="font-size:10.0pt;font-family:"Arial",sans-serif"><o:p></o:p></span></p>
<p style="margin:0cm;margin-bottom:.0001pt"><span lang="EN-US" style="font-size:10.0pt;font-family:"Arial",sans-serif"> <o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US"><o:p> </o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span lang="EN-US" style="font-family:"Calibri",sans-serif;color:black">From:
</span></b><span lang="EN-US" style="font-family:"Calibri",sans-serif;color:black">AusNOG <</span><a href="mailto:ausnog-bounces@lists.ausnog.net" target="_blank"><span lang="EN-US" style="font-family:"Calibri",sans-serif">ausnog-bounces@lists.ausnog.net</span></a><span lang="EN-US" style="font-family:"Calibri",sans-serif;color:black">>
on behalf of Anthony Bortolotto <</span><a href="mailto:a.bortolotto@infinite.net.au" target="_blank"><span lang="EN-US" style="font-family:"Calibri",sans-serif">a.bortolotto@infinite.net.au</span></a><span lang="EN-US" style="font-family:"Calibri",sans-serif;color:black">><br>
<b>Date: </b>Tuesday, 16 August 2016 at 9:18 AM<br>
<b>To: </b>Joseph Goldman <</span><a href="mailto:joe@apcs.com.au" target="_blank"><span lang="EN-US" style="font-family:"Calibri",sans-serif">joe@apcs.com.au</span></a><span lang="EN-US" style="font-family:"Calibri",sans-serif;color:black">>, Nathan Brookfield
<</span><a href="mailto:Nathan.Brookfield@simtronic.com.au" target="_blank"><span lang="EN-US" style="font-family:"Calibri",sans-serif">Nathan.Brookfield@simtronic.com.au</span></a><span lang="EN-US" style="font-family:"Calibri",sans-serif;color:black">><br>
<b>Cc: </b>"</span><a href="mailto:ausnog@lists.ausnog.net" target="_blank"><span lang="EN-US" style="font-family:"Calibri",sans-serif">ausnog@lists.ausnog.net</span></a><span lang="EN-US" style="font-family:"Calibri",sans-serif;color:black">" <</span><a href="mailto:ausnog@lists.ausnog.net" target="_blank"><span lang="EN-US" style="font-family:"Calibri",sans-serif">ausnog@lists.ausnog.net</span></a><span lang="EN-US" style="font-family:"Calibri",sans-serif;color:black">></span><span lang="EN-US"><o:p></o:p></span></p>
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<p class="MsoNormal"><span lang="EN-US"><br>
<b>Subject: </b>Re: [AusNOG] Outage Telstra Wholesale?<o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-US"> <o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><a name="m_4371059113771406271__MailEndCompose"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Fibre cut between Charlotte and Parramatta since 9:58am yesterday.
Some of our QLD services are out. No update since 4:23pm either.</span></a><span style="mso-bookmark:m_4371059113771406271__MailEndCompose"></span><span lang="EN-US"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Arial",sans-serif"> </span><span lang="EN-US"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Arial",sans-serif">Looks like Telstra is Thriving On their Magical technological powers again. Have they heard of diverse paths?</span><span lang="EN-US"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Arial",sans-serif"> </span><span lang="EN-US"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#353535">Regards,</span><span lang="EN-US"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#353535">Anthony Bortolotto | Infinite Networks</span></b><span lang="EN-US"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#353535">P</span></b><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#353535"> 1300 790
337 | </span><a href="http://www.infinite.net.au" target="_blank"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#ED7D31">www.infinite.net.au</span></a><span lang="EN-US"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#353535">Unit 6 / 42 Geils Court Deakin West ACT 2600 Australia</span><span lang="EN-US"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Arial",sans-serif"> </span><span lang="EN-US"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif"> AusNOG
[mailto:</span><a href="mailto:ausnog-bounces@lists.ausnog.net" target="_blank"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">ausnog-bounces@lists.ausnog.net</span></a><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">]
<b>On Behalf Of </b>Joseph Goldman<br>
<b>Sent:</b> Monday, 15 August 2016 7:28 PM<br>
<b>To:</b> Nathan Brookfield <</span><a href="mailto:Nathan.Brookfield@simtronic.com.au" target="_blank"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">Nathan.Brookfield@simtronic.com.au</span></a><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">><br>
<b>Cc:</b> </span><a href="mailto:ausnog@lists.ausnog.net" target="_blank"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">ausnog@lists.ausnog.net</span></a><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif"><br>
<b>Subject:</b> Re: [AusNOG] Outage Telstra Wholesale?</span><span lang="EN-US"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <span lang="EN-US"><o:p></o:p></span></p>
<p>I have a large number of services in Mackay area all still online so must be provider / backhaul specific.<span lang="EN-US"><o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#787878">On Mon, Aug 15, 2016 at 7:13 PM, Nathan Brookfield <</span><a href="mailto:Nathan.Brookfield@simtronic.com.au" target="_blank">Nathan.Brookfield@simtronic.com.au</a><span style="color:#787878">>
wrote:</span><span lang="EN-US"><o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <span lang="EN-US"><o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">We have had NBN services down in the same area, faults came in after 430.<span lang="EN-US"><o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <span lang="EN-US"><o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Coincidence?<span lang="EN-US"><o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><br>
Nathan Brookfield <span lang="EN-US"><o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Chief Executive Officer<span lang="EN-US"><o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <span lang="EN-US"><o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Simtronic Technologies Pty Ltd<span lang="EN-US"><o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><a href="http://www.simtronic.com.au" target="_blank">http://www.simtronic.com.au</a><span lang="EN-US"><o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;margin-bottom:12.0pt"><br>
On 15 Aug. 2016, at 18:13, Paul Walters <<a href="mailto:paul.walters@walthome.com" target="_blank">paul.walters@walthome.com</a>> wrote:<span lang="EN-US"><o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">HI All,
<span lang="EN-US"><o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <span lang="EN-US"><o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">I have a client in Mackay that is having internet issues. Someone has pointed me about a possible cable cut in dubbo that might be affecting it????<span lang="EN-US"><o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <span lang="EN-US"><o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Anyone got any information?<span lang="EN-US"><o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <span lang="EN-US"><o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">the whole NTD seems to be active all their internal stuff works and a secondary link they have.<span lang="EN-US"><o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <span lang="EN-US"><o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Cheers<span lang="EN-US"><o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <span lang="EN-US"><o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">--
<span lang="EN-US"><o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="border:solid windowtext 1.0pt;padding:0cm"><img border="0" width="204" height="63" style="width:2.125in;height:.6562in" id="Picture_x0020_6" src="cid:image011.jpg@01D1F7C9.8E98A2B0" alt="Image removed by sender."></span><span lang="EN-US"><o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">_______________________________________________<br>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <span lang="EN-US"><o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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