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<p><span style="font-size: 12pt;">Hi Radek,</span></p>
<p><span style="font-size: 12pt;"><br>
</span></p>
<p><span style="font-size: 12pt;">If you're handing off to the Customer as PPPoE, then setup policies on your LNS and apply with RADIUS attributes. That way, shaping is applied on your core on the way in (Customer Download) and will save the "Picket Fencing"
that you get when you hit the carrier</span><span style="font-size: 12pt;"> policer.</span><br>
</p>
<p><br>
</p>
<p>From the customer back to your core (Customer Upload), you'll need to do some sort of shaping and queuing either on a device you control or on the customers CPE. </p>
<p><br>
</p>
<p>We've seen so many people try and fail to do this on their CPE that we now just put a device between the carrier NTU and customer CPE so that we can hand off knowing that the service will work and we will not get phone calls and cause un-needed end user
frustration.</p>
<p><br>
</p>
<p>There are some pretty good docs on the TW portal in regards to how they "Colour" their buckets of CIR:PIR so that you can create your policies in the same way.</p>
<p><br>
</p>
<p>The other thing you have to do is get a device of all makes, models, shapes and sizes and write a crapload of docs and then have enough know how on how each one moves and shakes to be able to provide support on it. Again, increased load on your helpdesk
for something that could be solved pretty easily in other ways. <img alt="😊" class="EmojiInsert" style="vertical-align: bottom;" src="cid:bca82723-287c-404a-848c-303d9d281a9d"></p>
<p><br>
</p>
<p></p>
<p>Cheers,</p>
<p><br>
</p>
<p>Greg</p>
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<div style="mso-line-height-rule:exactly;-webkit-text-size-adjust:100%;"><br /><table cellpadding="0" cellspacing="0" border="0" style="background-color:#FFFFFF;border-collapse:collapse;font-size:0;line-height:normal;"><tr style="line-height:15px;white-space:nowrap;"><td align="left" style="vertical-align:top;"><table cellpadding="0" cellspacing="0" border="0" style="border-collapse:collapse;font-size:12px;font-style:normal;font-weight:normal;"><tr style="font-size:0;"><td align="left" style="vertical-align:top;"><table cellpadding="0" cellspacing="0" border="0" style="border-collapse:collapse;font-size:12px;color:#000001;font-style:normal;font-weight:bold;text-decoration:none;"><tr><td align="left" style="vertical-align:top;text-align:left;font-family:Arial,Helvetica Neue,Helvetica,sans-serif;">Greg Lipschitz</td><td align="left" style="vertical-align:top;text-align:left;font-family:Arial,Helvetica Neue,Helvetica,sans-serif;font-weight:normal;white-space:normal;"> | </td><td align="left" style="vertical-align:top;text-align:left;font-family:Arial,Helvetica Neue,Helvetica,sans-serif;">Founder & CEO</td><td align="left" style="vertical-align:top;text-align:left;font-family:Arial,Helvetica Neue,Helvetica,sans-serif;font-weight:normal;white-space:normal;"> | </td><td align="left" style="vertical-align:top;text-align:left;font-family:Arial,Helvetica Neue,Helvetica,sans-serif;">The Summit Group</td></tr></table></td></tr><tr><td align="left" style="vertical-align:top;text-align:left;font-family:Arial,Helvetica Neue,Helvetica,sans-serif;"><a href="mailto:Greg@thesummitgroup.com.au" target="_blank" id="LPlnk689713" style="color:#253374;text-decoration:underline;"><strong style="font-weight:normal;">Greg@thesummitgroup.com.au</strong></a></td></tr><tr><td align="left" style="vertical-align:top;text-align:left;font-family:Arial,Helvetica Neue,Helvetica,sans-serif;"><a href="http://thesummitgroup.com.au" target="_blank" id="LPlnk689713" style="color:#253374;text-decoration:underline;"><strong style="font-weight:normal;">thesummitgroup.com.au</strong></a></td></tr><tr><td align="left" style="vertical-align:top;text-align:left;font-family:Arial,Helvetica Neue,Helvetica,sans-serif;"><a href="tel:1300%20049%20749" target="_blank" id="LPlnk689713" style="color:#000001;text-decoration:none;"><strong style="font-weight:normal;">1300 049 749</strong></a></td></tr></table></td></tr><tr style="line-height:15px;white-space:nowrap;"><td align="left" style="vertical-align:top;"><table cellpadding="0" cellspacing="0" border="0" style="border-collapse:collapse;font-size:12px;font-style:normal;font-weight:normal;"><tr><td align="left" style="vertical-align:top;text-align:left;font-family:Arial,Helvetica Neue,Helvetica,sans-serif;"><a href="https://www.google.com.au/maps/place/The+Summit+Group+(Australia)+Pty+Ltd/@-37.8195827,145.1485403,17z/data=!3m1!4b1!4m7!1m4!3m3!1s0x6ad638b2d1d03e19:0xfb75608e0ae9e67e!2sThe+Summit+Group+(Australia)+Pty+Ltd!3b1!3m1!1s0x6ad638b2d1d03e19:0xfb75608e0ae9e67e" target="_blank" id="LPlnk689713" style="color:#000001;text-decoration:none;"><strong style="font-weight:normal;">Level 1, 39 Railway Road, Blackburn VIC 3130</strong></a></td></tr></table></td></tr><tr><td align="left" style="padding:10px 0 0;vertical-align:top;"><map id="map_2ed4971c-9643-4ed6-ad6e-907b1c5beace" name="map_2ed4971c-9643-4ed6-ad6e-907b1c5beace"><area shape="rect" coords="2,2,20,20" href="https://www.facebook.com/thesummitgroup/" alt="Facebook" title="Facebook" target="_blank" /><area shape="rect" coords="24,2,42,20" href="https://twitter.com/summitgroupau/" alt="Twitter" title="Twitter" target="_blank" /><area shape="rect" coords="46,2,64,20" href="https://www.linkedin.com/company/the-summit-group-australia-pty-ltd" alt="LinkedIn" title="LinkedIn" target="_blank" /></map><img usemap="#map_2ed4971c-9643-4ed6-ad6e-907b1c5beace" src="cid:imagea7d135.png@7423fa34.4297cbaf" width="66" height="22" border="0" alt="" style="min-width:66px;font-size:0;" /></td></tr><tr><td align="center" style="vertical-align:middle;"><img src="cid:image6a7886.png@6ad02859.48af4959" width="590" height="106" border="0" alt="" style="min-width:590px;font-size:0;" /></td></tr><tr><td align="left" style="padding:10px 0 0;vertical-align:top;"><table cellpadding="0" cellspacing="0" border="0" style="width:100%;border-collapse:collapse;font-size:0;"><tr><td align="left" style="vertical-align:middle;"><a href="http://thesummitgroup.com.au" target="_blank" id="LPlnk689713" style="text-decoration:none;"><img src="cid:image52128d.png@7e30a208.4289ec88" width="179" height="33" border="0" title="The Summit Group" alt="The Summit Group" style="min-width:179px;font-size:12px;" /></a></td><td align="right" style="vertical-align:middle;"><img src="cid:imaged881b5.png@47f029a0.44af4468" width="278" height="66" border="0" alt="" style="min-width:278px;font-size:0;" /></td></tr></table></td></tr></table><br /></div><hr style="display:inline-block;width:98%" tabindex="-1">
<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" style="font-size:11pt" color="#000000"><b>From:</b> Paul Julian <paul@oxygennetworks.com.au> on behalf of paul+ausnog@oxygennetworks.com.au <paul+ausnog@oxygennetworks.com.au><br>
<b>Sent:</b> 03 May 2016 22:12:48<br>
<b>To:</b> 'Radek Tkaczyk'; Greg Lipschitz<br>
<b>Cc:</b> ausnog@lists.ausnog.net<br>
<b>Subject:</b> RE: [AusNOG] Telstra wholesale EA fibre shaping</font>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">No different to NBN mate, RSP has to do the shaping, NBN don’t, it’s pretty much the same with most MEF products I think.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Regards<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Paul<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> AusNOG [mailto:ausnog-bounces@lists.ausnog.net]
<b>On Behalf Of </b>Radek Tkaczyk<br>
<b>Sent:</b> Tuesday, 3 May 2016 10:09 PM<br>
<b>To:</b> Greg Lipschitz<br>
<b>Cc:</b> ausnog@lists.ausnog.net; Radek Tkaczyk<br>
<b>Subject:</b> Re: [AusNOG] Telstra wholesale EA fibre shaping<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<div>
<p class="MsoNormal">Yep we have looked at that, but it's another device in the chain and another point of potential failure, and increases the overall cost.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">I was just curious why we were forced to do the shaping in wholesale land, but it appears that in retail land Telstra does it for the customers.<o:p></o:p></p>
</div>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt">Is this just another example of Telstra screwing it's wholesale base?<o:p></o:p></p>
<div>
<p class="MsoNormal">Thanks<o:p></o:p></p>
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<p class="MsoNormal">Radek<o:p></o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><br>
On 3 May 2016, at 9:45 PM, Greg Lipschitz <<a href="mailto:Greg@thesummitgroup.com.au">Greg@thesummitgroup.com.au</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal">The TW EA service is a TW only product.<br>
<br>
EA is not offered via retail. It is a different product offered by Telstra Retail.<br>
<br>
Why not use your own device as a bridge to do your shaping between the Telstra OS904 and Customer CPE?<br>
<br>
Cheers,<br>
<br>
Greg<br>
<br>
________________________________________<br>
From: AusNOG <<a href="mailto:ausnog-bounces@lists.ausnog.net">ausnog-bounces@lists.ausnog.net</a>> on behalf of Radek Tkaczyk <<a href="mailto:r_tkaczyk@hotmail.com">r_tkaczyk@hotmail.com</a>><br>
Sent: 03 May 2016 21:07:34<br>
To: <a href="mailto:ausnog@lists.ausnog.net">ausnog@lists.ausnog.net</a><br>
Subject: [AusNOG] Telstra wholesale EA fibre shaping<br>
<br>
Hi Guys,<br>
<br>
With Telstra Wholesale EA Fibre circuits we have always had to do the shaping on these services because Telstra would simply drop non-confirming packets that burst over the purchased bandwidth. This is typically not a problem as we would usually supply a Cisco
router and just apply the shaping on the Cisco router.<br>
<br>
However sometimes the customer wants to use their own router/firewall and connect this directly to the OS904 Fibre NTU that Telstra supply, so they have to do the shaping on their router, and a lot of people struggle to get this right.<br>
<br>
I have been told that on Telstra retail services, for example the 50/50Mbps fibre $850 promo that Telstra retail offer, that the end users do not need to perform shaping on their equipment, that Telstra retail does the shaping for them.<br>
<br>
Can anyone confirm if this is indeed correct? Seems strange that it is different for Telstra wholesale compared to Telstra retail.<br>
<br>
Or have I had my head in the clouds for too long?<br>
<br>
How are other people handling this shaping requirement?<br>
<br>
Thanks<br>
Radek<br>
<br>
Sent from my iPhone<o:p></o:p></p>
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