<html>
<head>
<meta content="text/html; charset=utf-8" http-equiv="Content-Type">
</head>
<body text="#000000" bgcolor="#FFFFFF">
DOT, TIPT, PSTN, VoIP it really shouldn't matter.<br>
<br>
If they are seemingly refusing to accept the port-out request from
the new provider then perhaps you should be contacting ACMA to see
if they can help.<br>
<br>
<a class="moz-txt-link-freetext" href="http://acma.gov.au/Citizen/Consumer-info/All-about-numbers/Keeping-your-number/telephone-numbers-and-number-portability-your-rights">http://acma.gov.au/Citizen/Consumer-info/All-about-numbers/Keeping-your-number/telephone-numbers-and-number-portability-your-rights</a><br>
<br>
Under Compliance for providers, they note the telco act '97
(<a class="moz-txt-link-freetext" href="http://www.comlaw.gov.au/Series/C2004A05145">http://www.comlaw.gov.au/Series/C2004A05145</a>), part 31 proceedings
for refusing to port a number.<br>
<br>
YOU as the consumer, shouldn't have to do anything except to say to
NEW provider "Here's number, heres account number, please port", the
NEW provider should be doing the requests/talking with Telstra in
regards to porting that number over. Is this the process your
having?<br>
<br>
If it is currently DOT then that can be delivered via PSTN i believe
- and if it is an NBN area and the numbers already been listed as
pending disconnect you may need to get it converted to an EBD
service first (have had to do a few of these annoyingly), but again
this should be a fairly pain-free procedure.<br>
<br>
<div class="moz-cite-prefix">On 13/04/16 18:17, Cameron Murray
wrote:<br>
</div>
<blockquote
cite="mid:CAFtvTJbLcCOYPDFEXz_Edywza0HBUpvTAgJ0PEQxhOSs+RLhDg@mail.gmail.com"
type="cite">
<p dir="ltr">Bradley</p>
<p dir="ltr">While your statement would be correct if this was a
uni-v service in our case DOT or TIPT is a different kettle of
worms.</p>
<div class="gmail_quote">On 13 Apr 2016 6:06 pm, "Bradley Amm"
<<a moz-do-not-send="true"
href="mailto:Bradley.Amm@telethonkids.org.au">Bradley.Amm@telethonkids.org.au</a>>
wrote:<br type="attribution">
<blockquote class="gmail_quote" style="margin:0 0 0
.8ex;border-left:1px #ccc solid;padding-left:1ex">
<div bgcolor="white" link="blue" vlink="purple" lang="EN-AU">
<div>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">“Porting
numbers when NBN is involved seems to be a nightmare”</span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"> </span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">But
NBN has nothing to do with a service or your ability
to port the number around.
</span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">You
statement should read “Porting numbers when VOIP
providers that don’t have porting agreements involved
seems to be a nightmare”</span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><br>
At the end of the day the NBN UNI-V service is just a
VOIP service. </span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"> </span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"> </span></p>
<div>
<div style="border:none;border-top:solid #e1e1e1
1.0pt;padding:3.0pt 0cm 0cm 0cm">
<p class="MsoNormal"><b><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:windowtext"
lang="EN-US">From:</span></b><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:windowtext"
lang="EN-US"> AusNOG [mailto:<a
moz-do-not-send="true"
href="mailto:ausnog-bounces@lists.ausnog.net"
target="_blank"><a class="moz-txt-link-abbreviated" href="mailto:ausnog-bounces@lists.ausnog.net">ausnog-bounces@lists.ausnog.net</a></a>]
<b>On Behalf Of </b><a moz-do-not-send="true"
href="mailto:paul%2Bausnog@oxygennetworks.com.au"
target="_blank">paul+ausnog@oxygennetworks.com.au</a><br>
<b>Sent:</b> Wednesday, 13 April 2016 9:17 AM<br>
<b>To:</b> 'Joseph Goldman'; <a
moz-do-not-send="true"
href="mailto:ausnog@lists.ausnog.net"
target="_blank"><a class="moz-txt-link-abbreviated" href="mailto:ausnog@lists.ausnog.net">ausnog@lists.ausnog.net</a></a><br>
<b>Subject:</b> Re: [AusNOG] Semi-Off-list |
Porting NBN phone number to another VoIP carrier</span></p>
</div>
</div>
<p class="MsoNormal"> </p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">Porting
numbers when NBN is involved seems to be a nightmare.</span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"> </span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">We
have been trying to port a PSTN number from Telstra to
our VOIP for weeks, the problem is that as it’s in an
NBN disconnection area NBN have marked it as pending
disconnection so the VOIP carrier isn’t able port it,
it’s really a nightmare when NBN is involved with
anything.</span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"> </span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">Regards</span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">Paul</span></p>
<p class="MsoNormal"><span
style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"> </span></p>
<div>
<div style="border:none;border-top:solid #b5c4df
1.0pt;padding:3.0pt 0cm 0cm 0cm">
<p class="MsoNormal"><b><span
style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext"
lang="EN-US">From:</span></b><span
style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:windowtext"
lang="EN-US"> AusNOG [<a moz-do-not-send="true"
href="mailto:ausnog-bounces@lists.ausnog.net"
target="_blank">mailto:ausnog-bounces@lists.ausnog.net</a>]
<b>On Behalf Of </b>Joseph Goldman<br>
<b>Sent:</b> Wednesday, 13 April 2016 11:08 AM<br>
<b>To:</b> <a moz-do-not-send="true"
href="mailto:ausnog@lists.ausnog.net"
target="_blank">ausnog@lists.ausnog.net</a><br>
<b>Subject:</b> Re: [AusNOG] Semi-Off-list |
Porting NBN phone number to another VoIP carrier</span></p>
</div>
</div>
<p class="MsoNormal"> </p>
<p class="MsoNormal" style="margin-bottom:12.0pt">With the
process moving to RAN verification it shouldn't have any
problems. You put the application to the new provider
and provide the account number that is on the invoice
that Telstra bill you for the service on. What reasons
have they given to deny this process? They shouldn't
realistically have a say in the matter.</p>
<div>
<p class="MsoNormal">On 13/04/16 11:04, Cameron Murray
wrote:</p>
</div>
<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
<div>
<p class="MsoNormal">Guys, </p>
<div>
<p class="MsoNormal"> </p>
</div>
<div>
<p class="MsoNormal">We have spent months trying to
have a number ported from a Telstra NBN / TIPT to
an external VoIP provider.</p>
</div>
<div>
<p class="MsoNormal"> </p>
</div>
<div>
<p class="MsoNormal">Each application Telstra come
back with a different reason as to why they cannot
facilitate the port.</p>
</div>
<div>
<p class="MsoNormal"> </p>
</div>
<div>
<p class="MsoNormal">Has anyone had any experience
with a similar situation and had success?</p>
</div>
<div>
<p class="MsoNormal"> </p>
</div>
<div>
<p class="MsoNormal">TIA</p>
</div>
<div>
<p class="MsoNormal"> </p>
</div>
<div>
<p class="MsoNormal">Cameron.</p>
</div>
</div>
<p class="MsoNormal" style="margin-bottom:12.0pt"><br>
<br>
</p>
<pre>_______________________________________________</pre>
<pre>AusNOG mailing list</pre>
<pre><a moz-do-not-send="true" href="mailto:AusNOG@lists.ausnog.net" target="_blank">AusNOG@lists.ausnog.net</a></pre>
<pre><a moz-do-not-send="true" href="http://lists.ausnog.net/mailman/listinfo/ausnog" target="_blank">http://lists.ausnog.net/mailman/listinfo/ausnog</a></pre>
</blockquote>
<p class="MsoNormal"> </p>
</div>
</div>
<br>
_______________________________________________<br>
AusNOG mailing list<br>
<a moz-do-not-send="true"
href="mailto:AusNOG@lists.ausnog.net">AusNOG@lists.ausnog.net</a><br>
<a moz-do-not-send="true"
href="http://lists.ausnog.net/mailman/listinfo/ausnog"
rel="noreferrer" target="_blank">http://lists.ausnog.net/mailman/listinfo/ausnog</a><br>
<br>
</blockquote>
</div>
</blockquote>
<br>
</body>
</html>