<div dir="ltr">Thanks for your excellent work on this Matt, your efforts saved me and I'm sure many others a LOT of headache!<div><br></div><div>Cheers,<br>Matt</div></div><div class="gmail_extra"><br><div class="gmail_quote">On 28 January 2016 at 15:46, Matt Carter <span dir="ltr"><<a href="mailto:matt.carter@iseek.com.au" target="_blank">matt.carter@iseek.com.au</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
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<p><span lang="EN-US">Hi All,<u></u><u></u></span></p>
<p><span lang="EN-US">Some good news!!
<u></u><u></u></span></p>
<p><span style="color:black">Our friends at nbn™ and Alcatel Lucent (Nokia) have identified a NTD software defect responsible for this issue and will be rolling out a fix !</span><span lang="EN-US"><u></u><u></u></span></p>
<p><span style="color:black"><u></u> <u></u></span></p>
<p><span style="color:black">To re-iterate the issue at hand ;
<u></u><u></u></span></p>
<p><span style="color:black">Where a branch site CPE (Vendor agnostic) attached to an NBN tail is configured for DHCP IP helper back to a central site the functionality does not work. <u></u><u></u></span></p>
<p><span style="color:black"><u></u> <u></u></span></p>
<p><span style="color:black">Specifically;<u></u><u></u></span></p>
<p><span style="color:black">* The DHCP DISCOVER is correctly forwarded by the CPE to the NTD UNI-D port, received by BNG at the head end and forwarded onwards to the central DHCP server.
<u></u><u></u></span></p>
<p><span style="color:black">* The central DHCP server responds with an OFFER, the OFFER is pushed to the NBN NNI by the BNG for the appropriate AVC but the OFFER never pops out at the NTD UNI-D port facing the CPE.
<u></u><u></u></span></p>
<p><span style="color:black">* The loss of DHCP OFFER occurs even when the DHCP packet is encapsulated in another intermediate protocol such as PPPoE..<u></u><u></u></span></p>
<p><span style="color:black"><u></u> <u></u></span></p>
<p><span style="color:black">Resolution ;<u></u><u></u></span></p>
<p><span style="color:black">A new revision of firmware has been tested successfully and the information I have at hand suggests a national rollout will begin around Feb 8.
<u></u><u></u></span></p>
<p><span style="color:black">This update process should be completed by mid Feb all things going to plan.<br>
<br>
<u></u><u></u></span></p>
<p><span style="color:black">Happy days.<u></u><u></u></span></p><span class="">
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:16.0pt;color:#0b53b6">Matt Carter</span></b><span lang="EN-US" style="color:black"><u></u><u></u></span></p>
<p class="MsoNormal" style="margin-bottom:6.0pt"><b><span lang="EN-US" style="color:#3989f3">Senior Network Engineer<u></u><u></u></span></b></p>
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:9.0pt;color:#002a8f">Phone:</span></b><span lang="EN-US" style="font-size:9.0pt;color:#5c5c5c"> 1300 661 668 |
</span><b><span lang="EN-US" style="font-size:9.0pt;color:#002a8f">Fax:</span></b><span lang="EN-US" style="font-size:9.0pt;color:#5c5c5c"> 1300 661 540</span><span lang="EN-US" style="color:black"><u></u><u></u></span></p>
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:9.0pt;color:#002a8f">Email:</span></b><b><span lang="EN-US" style="font-size:9.0pt;color:#3989f3">
</span></b><u><span style="color:#3989f3"><a href="mailto:matt.carter@iseek.com.au" target="_blank"><span lang="EN-US" style="font-size:9.0pt;color:#3989f3">matt.carter@iseek.com.au</span></a></span></u><span style="font-size:9.0pt;color:#3989f3">
</span><span style="font-size:9.0pt;color:black">| </span>
<b><span style="font-size:9.0pt;color:#002a8f">Web:</span></b><b><span style="font-size:9.0pt;color:#1f497d">
</span></b><span style="font-size:9.0pt;color:#3989f3"><a href="http://www.iseek.com.au/" target="_blank"><span lang="EN-US" style="color:#3989f3">http://www.iseek.com.au</span></a></span><span lang="EN-US" style="color:black"><u></u><u></u></span></p>
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:9.0pt;color:#00007f">Address:
</span></b><span lang="EN-US" style="font-size:9.0pt;color:#5c5c5c">Level 4, 60 Edward Street, Brisbane QLD 4000</span><span style="font-size:9.0pt;color:black"> |
</span><span lang="EN-US" style="font-size:9.0pt;color:#5c5c5c">PO Box 15087, City East QLD 4002</span><span style="color:black"><u></u><u></u></span></p>
<p class="MsoNormal"><span lang="EN-US" style="font-size:9.0pt;color:#5c5c5c"> </span><span style="color:black"><u></u><u></u></span></p>
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:11.5pt;color:#002a8f">NB: iseek HQ has moved to Brisbane CBD.</span></b><span lang="EN-US" style="font-size:11.5pt;color:#5c5c5c"> </span><span lang="EN-US" style="font-size:10.0pt;color:#5c5c5c">Effective
2 February 2015</span><span style="font-size:10.5pt;color:black"><u></u><u></u></span></p>
<p class="MsoNormal"><span lang="EN-US" style="color:black"> </span><span lang="EN-US" style="color:black"><u></u><u></u></span></p>
</span><p class="MsoNormal"><span style="color:black"><img border="0" width="358" height="105" src="cid:image001.gif@01D159D2.BD6EE260" alt="animated-sig.gif"></span><span lang="EN-US" style="color:black"><u></u><u></u></span></p><span class="">
<p class="MsoNormal"><span lang="EN-US" style="color:black"> <u></u><u></u></span></p>
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<p><span style="color:black"><u></u> <u></u></span></p>
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