<html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=iso-8859-1">
<meta name="Generator" content="Microsoft Word 15 (filtered medium)">
<style><!--
/* Font Definitions */
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0cm;
margin-bottom:.0001pt;
font-size:11.0pt;
font-family:"Calibri",sans-serif;
mso-fareast-language:EN-US;}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:purple;
text-decoration:underline;}
span.EmailStyle17
{mso-style-type:personal;
font-family:"Calibri",sans-serif;
color:windowtext;}
span.EmailStyle18
{mso-style-type:personal-reply;
font-family:"Calibri",sans-serif;
color:#1F497D;}
.MsoChpDefault
{mso-style-type:export-only;
font-size:10.0pt;}
@page WordSection1
{size:612.0pt 792.0pt;
margin:72.0pt 72.0pt 72.0pt 72.0pt;}
div.WordSection1
{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head>
<body lang="EN-AU" link="blue" vlink="purple" style="word-wrap: break-word;-webkit-nbsp-mode: space;-webkit-line-break: after-white-space">
<div class="WordSection1">
<p class="MsoNormal"><span style="color:#1F497D">Hi Alex,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Thanks for the update.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">My services appear to be online now.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Would be good to have some explanation of the outage.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Thanks<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Andrew<o:p></o:p></span></p>
<p class="MsoNormal"><a name="_MailEndCompose"><span style="color:#1F497D"><o:p> </o:p></span></a></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<p class="MsoNormal"><b><span lang="EN-US" style="mso-fareast-language:EN-AU">From:</span></b><span lang="EN-US" style="mso-fareast-language:EN-AU"> AusNOG [mailto:ausnog-bounces@lists.ausnog.net]
<b>On Behalf Of </b>Alex West<br>
<b>Sent:</b> 17 November 2015 09:11 PM<br>
<b>To:</b> ausnog@ausnog.net<br>
<b>Subject:</b> Re: [AusNOG] Amcom Issues in Perth?<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<p class="MsoNormal"><span style="font-size:10.5pt;color:black">Hi All,</span><span style="font-size:10.5pt;color:black;mso-fareast-language:EN-AU"><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:10.5pt;color:black"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:10.5pt;color:black">As an update to this we are aware of the service interruptions being caused by one of our devices in Perth (exact cause unavailable to me at this time); our local engineers are working with our
vendor to resolve this issue but at this time I am unable to provide an ETA.<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:10.5pt;color:black"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:10.5pt;color:black">Updates are being posted to the Amcom Network status page as well as our IVR, also our NOC teams on both the east and west coast are working to update customers as information becomes available.<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:10.5pt;color:black"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:10.5pt;color:black">Regards,<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:10.5pt;color:black"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:10.5pt;color:black">Alex West - COO<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:10.5pt;color:black"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:10.5pt;color:black"><o:p> </o:p></span></p>
</div>
<div style="border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<p class="MsoNormal"><b><span style="color:black">From: </span></b><span style="color:black">AusNOG <<a href="mailto:ausnog-bounces@lists.ausnog.net">ausnog-bounces@lists.ausnog.net</a>> on behalf of Matt Perkins <<a href="mailto:matt@spectrum.com.au">matt@spectrum.com.au</a>><br>
<b>Date: </b>Tuesday, 17 November 2015 10:45 pm<br>
<b>To: </b>Andrew Barbara <<a href="mailto:andrew@focusnet.com.au">andrew@focusnet.com.au</a>><br>
<b>Cc: </b>"<a href="mailto:ausnog@ausnog.net">ausnog@ausnog.net</a>" <<a href="mailto:ausnog@ausnog.net">ausnog@ausnog.net</a>><br>
<b>Subject: </b>Re: [AusNOG] Amcom Issues in Perth?<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:10.5pt;color:black"><o:p> </o:p></span></p>
</div>
<div>
<div>
<div>
<p class="MsoNormal"><span style="font-size:10.5pt;color:black">We have no link to our amcom agg point in q1 same<o:p></o:p></span></p>
</div>
<div id="AppleMailSignature">
<p class="MsoNormal"><span style="font-size:10.5pt;color:black">Timing. <o:p></o:p></span></p>
</div>
<div id="AppleMailSignature">
<p class="MsoNormal"><span style="font-size:10.5pt;color:black"><o:p> </o:p></span></p>
</div>
<div id="AppleMailSignature">
<p class="MsoNormal"><span style="font-size:10.5pt;color:black">Matt<o:p></o:p></span></p>
</div>
<div id="AppleMailSignature">
<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:10.5pt;color:black"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span style="font-size:10.5pt;color:black"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:10.5pt;color:black">-- <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:10.5pt;color:black">/* Matt Perkins<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:10.5pt;color:black"> Direct 1300 137 379 Spectrum Networks Ptd. Ltd.<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:10.5pt;color:black"> Office 1300 133 299
<a href="mailto:matt@spectrum.com.au">matt@spectrum.com.au</a><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:10.5pt;color:black"> Fax 1300 133 255 Level 6, 350 George Street Sydney 2000<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:10.5pt;color:black"> SIP <a href="mailto:1300137379@sip.spectrum.com.au">
1300137379@sip.spectrum.com.au</a><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:10.5pt;color:black"> Google Talk
<a href="mailto:MattAPerkins@gmail.com">MattAPerkins@gmail.com</a><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:10.5pt;color:black"> PGP/GNUPG Public Key can be found at <a href="http://pgp.mit.edu">http://pgp.mit.edu</a><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:10.5pt;color:black">*/<o:p></o:p></span></p>
</div>
</div>
<div>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:10.5pt;color:black"><br>
On 17 Nov 2015, at 10:20 PM, Andrew Barbara <<a href="mailto:andrew@focusnet.com.au">andrew@focusnet.com.au</a>> wrote:<o:p></o:p></span></p>
</div>
<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
<div>
<p class="MsoNormal"><span lang="EN-GB" style="color:black">Hi All,</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="color:black"> </span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="color:black">Sorry for the noise…</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="color:black"> </span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="color:black">About 20mins ago, we have seen a bunch of Amcom services (Fibre and EoC) go down in Perth – Sydney looks OK.</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="color:black"> </span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="color:black">Just waiting on hold – taking a loooong time to get through.</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="color:black"> </span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="color:black">Would be interested if anyone else has seen something similar?</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="color:black"> </span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="color:black">Cheers</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="color:black"> </span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB" style="color:black">Andrew</span><span style="color:black"><o:p></o:p></span></p>
</div>
</blockquote>
<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
<div>
<p class="MsoNormal"><span style="font-size:10.5pt;color:black;mso-fareast-language:EN-AU">_______________________________________________<br>
AusNOG mailing list<br>
<a href="mailto:AusNOG@lists.ausnog.net">AusNOG@lists.ausnog.net</a><br>
<a href="http://lists.ausnog.net/mailman/listinfo/ausnog">http://lists.ausnog.net/mailman/listinfo/ausnog</a><o:p></o:p></span></p>
</div>
</blockquote>
</div>
</div>
</div>
</body>
</html>