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<div>Hi All,</div>
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<div>As an update to this we are aware of the service interruptions being caused by one of our devices in Perth (exact cause unavailable to me at this time); our local engineers are working with our vendor to resolve this issue but at this time I am unable
to provide an ETA.</div>
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<div>Updates are being posted to the Amcom Network status page as well as our IVR, also our NOC teams on both the east and west coast are working to update customers as information becomes available.</div>
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<div>Regards,</div>
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<div>Alex West - COO</div>
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<span style="font-weight:bold">From: </span>AusNOG <<a href="mailto:ausnog-bounces@lists.ausnog.net">ausnog-bounces@lists.ausnog.net</a>> on behalf of Matt Perkins <<a href="mailto:matt@spectrum.com.au">matt@spectrum.com.au</a>><br>
<span style="font-weight:bold">Date: </span>Tuesday, 17 November 2015 10:45 pm<br>
<span style="font-weight:bold">To: </span>Andrew Barbara <<a href="mailto:andrew@focusnet.com.au">andrew@focusnet.com.au</a>><br>
<span style="font-weight:bold">Cc: </span>"<a href="mailto:ausnog@ausnog.net">ausnog@ausnog.net</a>" <<a href="mailto:ausnog@ausnog.net">ausnog@ausnog.net</a>><br>
<span style="font-weight:bold">Subject: </span>Re: [AusNOG] Amcom Issues in Perth?<br>
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<div>We have no link to our amcom agg point in q1 same</div>
<div id="AppleMailSignature">Timing. </div>
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<div id="AppleMailSignature">Matt</div>
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<div>-- </div>
<div>/* Matt Perkins</div>
<div> Direct 1300 137 379 Spectrum Networks Ptd. Ltd.</div>
<div> Office 1300 133 299 <a href="mailto:matt@spectrum.com.au">matt@spectrum.com.au</a></div>
<div> Fax 1300 133 255 Level 6, 350 George Street Sydney 2000</div>
<div> SIP <a href="mailto:1300137379@sip.spectrum.com.au">1300137379@sip.spectrum.com.au</a></div>
<div> Google Talk <a href="mailto:MattAPerkins@gmail.com">MattAPerkins@gmail.com</a></div>
<div> PGP/GNUPG Public Key can be found at <a href="http://pgp.mit.edu">http://pgp.mit.edu</a></div>
<div>*/</div>
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On 17 Nov 2015, at 10:20 PM, Andrew Barbara <<a href="mailto:andrew@focusnet.com.au">andrew@focusnet.com.au</a>> wrote:<br>
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<p class="MsoNormal"><span lang="EN-GB">Hi All,<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB">Sorry for the noise…<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB">About 20mins ago, we have seen a bunch of Amcom services (Fibre and EoC) go down in Perth – Sydney looks OK.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB">Just waiting on hold – taking a loooong time to get through.<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB">Would be interested if anyone else has seen something similar?<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB">Cheers<o:p></o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB"><o:p> </o:p></span></p>
<p class="MsoNormal"><span lang="EN-GB">Andrew<o:p></o:p></span></p>
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