<html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=us-ascii">
<style type="text/css" style="display:none"><!--P{margin-top:0;margin-bottom:0;} .ms-cui-menu {background-color:#ffffff;border:1px rgb(171, 171, 171) solid;font-family:'Segoe UI WPC', 'Segoe UI', Tahoma, 'Microsoft Sans Serif', Verdana, sans-serif;font-size:11pt;color:rgb(51, 51, 51);} .ms-cui-menusection-title {display:none;} .ms-cui-ctl {vertical-align:text-top;text-decoration:none;color:rgb(51, 51, 51);} .ms-cui-ctl-on {background-color:rgb(230, 235, 239);opacity: 0.8;} .ms-cui-img-cont-float {display:inline-block;margin-top:2px} .ms-cui-smenu-inner {padding-top:0px;} .ms-owa-paste-option-icon {margin: 2px 4px 0px 4px;vertical-align:sub;padding-bottom: 2px;display:inline-block;} .ms-rtePasteFlyout-option:hover {background-color:rgb(230, 235, 239) !important;opacity:1 !important;} .ms-rtePasteFlyout-option {padding:8px 4px 8px 4px;outline:none;} .ms-cui-menusection {float:left; width:85px;height:24px;overflow:hidden}
<!--
@font-face
{font-family:SimSun}
@font-face
{font-family:"Cambria Math"}
@font-face
{font-family:Calibri}
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0cm;
margin-bottom:.0001pt;
font-size:11.0pt;
font-family:"Calibri","sans-serif"}
a:link, span.MsoHyperlink
{color:#0563C1;
text-decoration:underline}
a:visited, span.MsoHyperlinkFollowed
{color:#954F72;
text-decoration:underline}
span.EmailStyle17
{font-family:"Calibri","sans-serif";
color:windowtext}
.MsoChpDefault
{font-family:"Calibri","sans-serif"}
@page WordSection1
{margin:72.0pt 72.0pt 72.0pt 72.0pt}
-->
--></style>
</head>
<body>
<div style="font-size:12pt;color:#000000;background-color:#FFFFFF;font-family:Calibri,Arial,Helvetica,sans-serif;">
<p>Hi Andrew,<br>
</p>
<p><br>
</p>
<p>Thanks for your time on the phone. As discussed, this has been resolved.<br>
</p>
<div>
<p><br>
</p>
<div name="divtagdefaultwrapper" style="font-family: calibri, arial, helvetica, sans-serif; margin: 0px;">
<div></div>
<div>Have a good weekend.<br>
</div>
<div><br>
<table border="0" cellpadding="0" cellspacing="0" width="300" style="color: #222222; font-size: 12.8px; font-family: 'times new roman'; background-color: #ffffff;">
<tbody>
<tr style="padding: 0px; margin: 0px;">
<td colspan="2" style="font-family: arial, sans-serif; margin: 0px; padding: 0px;">
<table cellspacing="0" cellpadding="0" width="520px" border="0" style="font-family: 'times new roman'; width: 520px;">
<tbody>
<tr>
<td style="font-family: arial, sans-serif; margin: 0px; padding: 0in;">
<table cellspacing="0" cellpadding="0" width="520" border="0" style="width: 520px;">
<tbody>
<tr>
<td valign="top" align="left" width="385px" style="margin: 0px; padding: 0in;">
<table cellspacing="0" cellpadding="0" width="385px" border="0" style="width: 385px;">
<tbody>
<tr>
<td align="left" width="385px" style="margin: 0px; padding: 0.13in 0in; width: 385px;">
<b><span style="font-size: 9pt; font-family: arial;">Chris McCart</span></b><font face="Arial" size="3"><span style="font-size: 12pt;"> </span></font><font face="Arial" color="#54166d" size="1"><span style="font-size: 9pt; color: #63186f;">|</span></font> <font color="#595959" face="Arial"><span style="font-size: 12px;">Voice
Network Engineer</span></font> <br>
<font face="Arial" color="gray" size="1"><span style="font-size: 8pt; color: #595959;">E <a href="mailto:chris.mccart@aapt.com.au" target="_blank" style="color: blue;">chris.mccart@aapt.com.au</a></span></font><font face="Arial" size="3" style="color: #222222;"><span style="font-size: 12pt;"> </span></font><font face="Arial" color="#63186F" size="1"><span style="font-size: 9pt;">|
</span>W<span style="font-size: 9pt;"> </span></font><font face="Arial" color="gray" size="1"><span style="font-size: 8pt; color: #595959;"><a href="http://www.tpg.com.au/" target="_blank" style="color: blue;">www.tpg.com.au</a></span></font><font face="Arial" color="#54166d" size="1"><font face="Arial" size="3"><span style="font-size: 12pt;"> </span></font></font><br>
</td>
</tr>
</tbody>
</table>
</td>
<td width="135" height="108" valign="Top" style="margin: 0px; padding: 0in;">
<p style="margin: 0in 0in 0pt; font-size: 11pt; font-family: calibri;"><br>
</p>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr>
<td colspan="2" align="left" valign="top" width="520" style="font-family: arial, sans-serif; margin: 0px; padding: 0in;">
<br>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</div>
<table border="0" cellpadding="0" cellspacing="0" width="300" style="color: #222222; font-size: 12.8px; font-family: 'times new roman'; background-color: #ffffff;">
<tbody>
<tr style="padding: 0px; margin: 0px;">
<td colspan="2" style="font-family: arial, sans-serif; margin: 0px; padding: 0px;">
<div style="color: #000000; font-family: calibri, arial, helvetica, sans-serif; font-size: medium;">
<table border="0" cellpadding="0" cellspacing="0" width="300" style="color: #222222; font-size: 12.8px; font-family: 'times new roman';">
<tbody>
<tr style="padding: 0px; margin: 0px;">
</tr>
</tbody>
</table>
</div>
</td>
</tr>
</tbody>
</table>
</div>
</div>
<div style="color: #282828;">
<hr tabindex="-1" style="display: inline-block; width: 98%;">
<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" color="#000000" style="font-size: 11pt;"><b>From:</b> AusNOG <ausnog-bounces@lists.ausnog.net> on behalf of Andrew Barbara <andrew@focusnet.com.au><br>
<b>Sent:</b> Friday, 16 October 2015 5:18 PM<br>
<b>To:</b> ausnog@ausnog.net<br>
<b>Subject:</b> [AusNOG] TPG Voice Calls Fail to our VoIP number</font>
<div> </div>
</div>
<div>
<div class="WordSection1">
<p class="MsoNormal">Hi All,</p>
<p class="MsoNormal"> </p>
<p class="MsoNormal">Got an interesting one here…</p>
<p class="MsoNormal"> </p>
<p class="MsoNormal">We have a customer in Victoria that use one of the numbers provided by our voice wholesaler (Vocus)
</p>
<p class="MsoNormal">They are working just fine, making outbound calls, and receiving inbound calls for the most part – Except for incoming calls from TPG!</p>
<p class="MsoNormal"> </p>
<p class="MsoNormal">It seems that anyone that is calling from a TPG voice service gets an engaged signal, but callers from Telstra / Optus etc get through just fine.</p>
<p class="MsoNormal"> </p>
<p class="MsoNormal">I have contacted Vocus, and they have said that neither themselves, nor their upstream are getting seeing any call attempts, so it appears to be an internal issue to TPG.</p>
<p class="MsoNormal"> </p>
<p class="MsoNormal">So – If anyone from TPG is listening, let me know so I can give you the particulars.</p>
<p class="MsoNormal">Or, if anyone has access to a TPG service to do some testing and potentially is OK lodging a fault with TPG to get it sorted, I would be very appreciative, and happy to pay for your time!</p>
<p class="MsoNormal"> </p>
<p class="MsoNormal">Thanks</p>
<p class="MsoNormal"> </p>
<p class="MsoNormal"><span style="color: #1f497d;">Kind Regards</span></p>
<p class="MsoNormal"><span style="color: #1f497d;"> </span></p>
<p class="MsoNormal"><span style="color: #1f497d;">Andrew Barbara | Managing Director |
<b>FocusNet Group</b></span></p>
<p class="MsoNormal"><b><span style="font-size: 12pt; color: #1f497d;">End to End Technology Solutions
</span></b><span style="color: #1f497d;">|</span><b><span style="font-size: 12pt; color: #1f497d;">
<a href="http://www.focusnet.com.au/"><span style="color: #0563c1;">www.focusnet.com.au</span></a></span></b></p>
<p class="MsoNormal"><span style="color: #1f497d;">Office: 1300 077 777 | Mobile: 0438 979 044 | Fax: 08 6210 1837</span></p>
<p class="MsoNormal"><span style="color: #1f497d;"> </span></p>
<p class="MsoNormal"><span style="color: #1f497d;"><img border="0" width="625" height="109" id="Picture_x0020_1" alt="FNGL---Email-Logo" src="cid:image001.jpg@01D107FF.BD0177E0"></span> </p>
<p class="MsoNormal"><span style="color: #1f497d;">This e-mail and / or any attachment(s) is intended solely for the above-mentioned recipient(s) and it may contain confidential or privileged information. It may not represent the opinion(s) of FocusNet Group
and may have been sent without the consent of FocusNet Group. If you have received it in error, please notify us immediately at
<a href="mailto:support@focusnet.com.au"><span style="color: #0563c1;">support@focusnet.com.au</span></a> and delete the e-mail. You must not copy, distribute, disclose or take any action in reliance on it.</span></p>
<p class="MsoNormal"> </p>
</div>
</div>
</div>
</div>
Confidentiality: This email and any attachments are confidential and may be subject to copyright, legal or some other professional privilege. They are intended solely for the attention and use of the named addressee(s). They may only be copied, distributed
or disclosed with the consent of the copyright owner. If you have received this email by mistake or by breach of the confidentiality clause, please notify the sender immediately by return email and delete or destroy all copies of the email. Any confidentiality,
privilege or copyright is not waived or lost because this email has been sent to you by mistake.
</body>
</html>