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</o:shapelayout></xml><![endif]--></head><body lang=EN-AU link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>This is a really common problem Tony, especially when you start working with the faster services, complaints about EU’s not able to reach full speed or stability at full speed seem to be way too common because of buffering issues, it always makes the provider look bad and CPE choice is really important.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> Also NBN has a lot to answer for quoting L2 speeds to EU’s in their advertising campaigns when it’s just not achievable, all you get is people doing speedtests 20 times a day which doesn’t help anybody.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Regards<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Paul<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Tony [mailto:td_miles@yahoo.com] <br><b>Sent:</b> Wednesday, 14 October 2015 10:57 AM<br><b>To:</b> paul+ausnog@oxygennetworks.com.au; 'Tim Jones'; ausnog@lists.ausnog.net<br><b>Subject:</b> Re: [AusNOG] NBN Q<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><div><div id="yui_3_16_0_1_1444719735105_19065"><p class=MsoNormal style='background:white'><span style='font-size:10.0pt;font-family:HelveticaNeue;color:black'>What NBN are doing is the same as every other carrier out there (policing, not shaping). We have more trouble with services from another carrier that are terminated using an MRV brand CPE device that has exceedingly small buffers for any kind of bursts and seems to choke when you go over the burst parameter so that instead of getting policed to the correct speed, you get about 10% of the speed until it recovers a few seconds later.<o:p></o:p></span></p></div><div id="yui_3_16_0_1_1444719735105_19065"><p class=MsoNormal style='background:white'><span style='font-size:10.0pt;font-family:HelveticaNeue;color:black'><o:p> </o:p></span></p></div><div id="yui_3_16_0_1_1444719735105_19065"><p class=MsoNormal style='background:white'><span style='font-size:10.0pt;font-family:HelveticaNeue;color:black'><o:p> </o:p></span></p></div><div id="yui_3_16_0_1_1444719735105_19065"><p class=MsoNormal style='background:white'><span style='font-size:10.0pt;font-family:HelveticaNeue;color:black'>regards,<o:p></o:p></span></p></div><div id="yui_3_16_0_1_1444719735105_19065"><p class=MsoNormal style='background:white'><span style='font-size:10.0pt;font-family:HelveticaNeue;color:black'>Tony<o:p></o:p></span></p></div><div id="yui_3_16_0_1_1444719735105_19065"><p class=MsoNormal style='background:white'><span style='font-size:10.0pt;font-family:HelveticaNeue;color:black'><o:p> </o:p></span></p></div><p class=MsoNormal style='background:white'><span style='font-size:10.0pt;font-family:HelveticaNeue;color:black'><o:p> </o:p></span></p><div id="yui_3_16_0_1_1444719735105_18886"><div id="yui_3_16_0_1_1444719735105_18885"><div id="yui_3_16_0_1_1444719735105_19063"><div class=MsoNormal align=center style='text-align:center;background:white'><span style='font-family:HelveticaNeue;color:black'><hr size=1 width="100%" align=center></span></div><p class=MsoNormal style='background:white'><b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'>From:</span></b><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:black'> "<a href="mailto:paul+ausnog@oxygennetworks.com.au">paul+ausnog@oxygennetworks.com.au</a>" <<a href="mailto:paul+ausnog@oxygennetworks.com.au">paul+ausnog@oxygennetworks.com.au</a>><br><b>To:</b> 'Tim Jones' <<a href="mailto:tim@iseek.com.au">tim@iseek.com.au</a>>; <a href="mailto:ausnog@lists.ausnog.net">ausnog@lists.ausnog.net</a> <br><b>Sent:</b> Wednesday, 14 October 2015, 8:38<br><b>Subject:</b> Re: [AusNOG] NBN Q</span><span style='font-family:HelveticaNeue;color:black'><o:p></o:p></span></p></div><div id="yui_3_16_0_1_1444719735105_18884"><p class=MsoNormal style='background:white'><span style='font-family:HelveticaNeue;color:black'><o:p> </o:p></span></p><div id=yiv7095309391><div id="yui_3_16_0_1_1444719735105_18883"><div id="yui_3_16_0_1_1444719735105_18882"><div id="yui_3_16_0_1_1444719735105_18992"><p class=MsoNormal style='background:white'><span style='font-family:HelveticaNeue;color:#1F497D'>Yep, ISP is responsible for CVC and AVC shaping, NBN just drop packets like a bitch !</span><span style='font-family:HelveticaNeue;color:black'><o:p></o:p></span></p></div><div id="yui_3_16_0_1_1444719735105_18991"><p class=MsoNormal style='background:white'><span style='font-family:HelveticaNeue;color:#1F497D'> </span><span style='font-family:HelveticaNeue;color:black'><o:p></o:p></span></p></div><div id="yui_3_16_0_1_1444719735105_18990"><p class=MsoNormal style='background:white'><span style='font-family:HelveticaNeue;color:#1F497D'>Regards</span><span style='font-family:HelveticaNeue;color:black'><o:p></o:p></span></p></div><div id="yui_3_16_0_1_1444719735105_18989"><p class=MsoNormal style='background:white'><span style='font-family:HelveticaNeue;color:#1F497D'>Paul</span><span style='font-family:HelveticaNeue;color:black'><o:p></o:p></span></p></div><div id="yui_3_16_0_1_1444719735105_18881"><p class=MsoNormal style='background:white'><span style='font-family:HelveticaNeue;color:#1F497D'> </span><span style='font-family:HelveticaNeue;color:black'><o:p></o:p></span></p></div><div><p class=MsoNormal style='margin-bottom:12.0pt;background:white'><span style='font-family:HelveticaNeue;color:black'><o:p> </o:p></span></p></div><div id=yiv7095309391yqt66854><div id="yui_3_16_0_1_1444719735105_18913"><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm' id="yui_3_16_0_1_1444719735105_18912"><div id="yui_3_16_0_1_1444719735105_18915"><p class=MsoNormal style='background:white'><b><span lang=EN-US style='font-size:10.0pt;font-family:HelveticaNeue;color:black'>From:</span></b><span lang=EN-US style='font-size:10.0pt;font-family:HelveticaNeue;color:black'> AusNOG [<a href="mailto:ausnog-bounces@lists.ausnog.net">mailto:ausnog-bounces@lists.ausnog.net</a>] <b>On Behalf Of </b>Tim Jones<br><b>Sent:</b> Wednesday, 14 October 2015 9:28 AM<br><b>To:</b> <a href="mailto:ausnog@lists.ausnog.net">ausnog@lists.ausnog.net</a><br><b>Subject:</b> Re: [AusNOG] NBN Q</span><span style='font-family:HelveticaNeue;color:black'><o:p></o:p></span></p></div></div></div><div id="yui_3_16_0_1_1444719735105_18950"><p class=MsoNormal style='background:white'><span style='font-family:HelveticaNeue;color:black'> <o:p></o:p></span></p></div><div id="yui_3_16_0_1_1444719735105_18952"><p class=MsoNormal style='background:white'><span style='font-family:HelveticaNeue;color:black'>This is correct. NBN Co moved from queuing to policing some time ago. They advise access seekers should be performing per AVC and CVC shaping, otherwise you will experience throughout performance degradation.<o:p></o:p></span></p></div><div id="yui_3_16_0_1_1444719735105_19157"><p class=MsoNormal style='background:white'><span style='font-family:HelveticaNeue;color:black'> <o:p></o:p></span></p></div><div id="yui_3_16_0_1_1444719735105_18954"><p class=MsoNormal style='background:white'><span style='font-size:11.0pt;font-family:HelveticaNeue;color:black'>There is a good NBN Co technical document “Queue to Policer based QOS Migrations - Consequences for EU Throughput” that you should be able to get from NBN Co or your NBN wholesale partner.</span><span style='font-family:HelveticaNeue;color:black'><o:p></o:p></span></p></div><div id="yui_3_16_0_1_1444719735105_18988"><p class=MsoNormal style='background:white'><span style='font-family:HelveticaNeue;color:black'> <o:p></o:p></span></p></div><div id="yui_3_16_0_1_1444719735105_18956"><div id="yui_3_16_0_1_1444719735105_18955"><p class=MsoNormal style='background:white'><span style='font-family:HelveticaNeue;color:black'>Cheers,<o:p></o:p></span></p></div><div id="yui_3_16_0_1_1444719735105_18987"><p class=MsoNormal style='background:white'><span style='font-family:HelveticaNeue;color:black'>Tim<o:p></o:p></span></p></div><div id="yui_3_16_0_1_1444719735105_18957"><p class=MsoNormal style='background:white'><span lang=EN-US style='font-family:HelveticaNeue;color:#1F497D'> </span><span style='font-family:HelveticaNeue;color:black'><o:p></o:p></span></p></div></div><div id="yui_3_16_0_1_1444719735105_18958"><p class=MsoNormal style='background:white'><span style='font-family:HelveticaNeue;color:#1F497D'> </span><span style='font-family:HelveticaNeue;color:black'><o:p></o:p></span></p></div><div id="yui_3_16_0_1_1444719735105_18960"><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm' id="yui_3_16_0_1_1444719735105_18959"><div id="yui_3_16_0_1_1444719735105_18961"><p class=MsoNormal style='background:white'><b><span lang=EN-US style='font-family:HelveticaNeue;color:black'>From:</span></b><span lang=EN-US style='font-family:HelveticaNeue;color:black'> AusNOG [<a href="mailto:ausnog-bounces@lists.ausnog.net" target="_blank" id="yui_3_16_0_1_1444719735105_19192">mailto:ausnog-bounces@lists.ausnog.net</a>] <b id="yui_3_16_0_1_1444719735105_19242">On Behalf Of </b>Philip Loenneker<br><b id="yui_3_16_0_1_1444719735105_19506">Sent:</b> Wednesday, 14 October 2015 8:53 AM<br><b id="yui_3_16_0_1_1444719735105_19505">To:</b> <a href="mailto:ausnog@lists.ausnog.net" target="_blank" id="yui_3_16_0_1_1444719735105_19448">ausnog@lists.ausnog.net</a><br><b id="yui_3_16_0_1_1444719735105_19504">Subject:</b> Re: [AusNOG] NBN Q</span><span style='font-family:HelveticaNeue;color:black'><o:p></o:p></span></p></div></div></div><div id="yui_3_16_0_1_1444719735105_18979"><p class=MsoNormal style='background:white'><span style='font-family:HelveticaNeue;color:black'> <o:p></o:p></span></p></div><div id="yui_3_16_0_1_1444719735105_18963"><p class=MsoNormal style='background:white'><span style='font-family:HelveticaNeue;color:#1F497D'>As a kind of side note to this, I’ve heard that the traffic shaping method by NBN Co is less than ideal (I recall something about dropping packets instead of queuing but can’t remember details), and that ISPs should put traffic shaping rules on their own equipment to avoid performance issues on the links. I did a bit of a Google on the topic but am probably using the wrong terminology to find anything useful. Does anyone have any more information they could share on this?</span><span style='font-family:HelveticaNeue;color:black'><o:p></o:p></span></p></div></div></div></div></div></div></div></div></div></div></body></html>