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<td valign="top"><a href="http://www.intervolve.com.au/"><img height="59" src="cid:9AE8E036646FA941B91B60672FDD7062@interhost.local" width="239" border="0"></a></td>
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<p>Hi<span class="196061816-26082015"> Guys,</span><br>
<br>
It doesn't appear that Content Service Providers and Hosting Service Providers have a real serious voice to represent them in Australia (otherwise someone would have emailed this information sooner), so I'm standing up for each one of you involved in that particular
area. Study up on your laws. Here's what I've been advised, do your independent research, until I'm proven otherwise I'll stick with the advice of my advisors and independent research;<br>
<br>
----- QUOTE -----<br>
<br>
<b><span lang="EN-AU"><em>Data Retention Issues
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<o:p></o:p></em></span></b></p>
<p class="MsoNormal"><span lang="EN-AU"><o:p><em></em></o:p></span></p>
<p class="MsoNormal"><em><span lang="EN-AU">We are confident that Intervolve will not presently be caught by the legislation as drafted. We have also had a look around for any hints as to future declarations. Estimating costs is extremely difficult should
such a declaration ever be made. We have used the estimate from PwC that were given to the government to give some sort of guidance. We have also included guidance on creating a data retention plan.</span><span lang="EN-AU"><o:p> </o:p></span></em></p>
<p class="MsoNormal"><b><span lang="EN-AU"><em>Do the metadata retention laws apply to Intervolve?<o:p></o:p></em></span></b></p>
<p class="MsoNormal"><span lang="EN-AU"><o:p><em></em></o:p></span></p>
<p class="MsoNormal"><em><span lang="EN-AU">Given the nature of the services provided by Intervolve (Hosting, Colocation, Managed Services etc) they can be considered a
<b>content service provider</b> and a <b>hosting service provider</b> under the Broadcasting Services Act 1992, but not an internet services provider. An internet service provider is a person who supplies an internet carriage service to the public. Therefore
the new legislation does not apply to Intervolve, unless a declaration is made under s 3A.</span><span lang="EN-AU"><o:p> </o:p></span></em></p>
<p class="MsoNormal"><span lang="EN-AU"><em>Andrew’s email suggests that it may be sensible to begin storing information in the case of queries to correlate stored data from carriage service providers. This may be an option to be on the ‘safe side’ however
we don’t believe it to be absolutely necessary. Obviously, Intervolve would need to comply with the Privacy Act when storing this type of data. Primarily our concerns, which go against his recommendation, are centred around the resources and costs involved
in establishing a methodology purely to deal with queries when there is no legislative imperative.<o:p></o:p></em></span></p>
<p class="MsoNormal"><span lang="EN-AU"><o:p><em></em></o:p></span></p>
<p class="MsoNormal"><em><b><u><span lang="EN-AU">If Intervolve were to be covered by a future declaration</span></u></b><span lang="EN-AU"><o:p></o:p></span></em></p>
<p class="MsoNormal"><span lang="EN-AU"><em>The first reading information and the second reading speech did not offer any hints as to future declarations. We suspect the option for future declarations is to impose a safeguard for ISPs or similar companies that
aren’t already caught by the legislation. <o:p></o:p></em></span></p>
<p class="MsoNormal"><span lang="EN-AU"><o:p><em></em></o:p></span></p>
<p class="MsoNormal"><span lang="EN-AU"><em>If Intervolve were declared, the recommendation to store IP allocation data and NetFlow data as well as filing a Data Retention plan is appropriate. Data retention plans are subject to approval by the Communications
Access Co-ordinator, see details below.<o:p></o:p></em></span></p>
<p class="MsoNormal"><span lang="EN-AU"><o:p><em></em></o:p></span></p>
<p class="MsoNormal"><em><b><span lang="EN-AU">Creating a data retention plan</span></b><span lang="EN-AU"><o:p></o:p></span></em></p>
<p class="MsoNormal"><span lang="EN-AU"><em>The requirements for the specifications of the plan are laid out in 187E of the legislation. The information required to be included in the plan is as follows:<br>
</em></span><span lang="EN-AU" style="FONT-FAMILY: Symbol"><br>
<em>·</em></span><span lang="EN-AU" style="FONT-SIZE: 7pt; LINE-HEIGHT: 105%; FONT-FAMILY: 'Times New Roman','serif'"><em>
</em></span><em><span lang="EN-AU">The current practices for keeping, and ensuring the confidentiality of information<br>
</span><span lang="EN-AU" style="FONT-FAMILY: Symbol">·</span><span lang="EN-AU" style="FONT-SIZE: 7pt; LINE-HEIGHT: 105%; FONT-FAMILY: 'Times New Roman','serif'">
</span></em><em><span lang="EN-AU">The details of the interim arrangements proposed
<br>
</span><span lang="EN-AU" style="FONT-FAMILY: Symbol">·</span><span lang="EN-AU" style="FONT-SIZE: 7pt; LINE-HEIGHT: 105%; FONT-FAMILY: 'Times New Roman','serif'">
</span></em><em><span lang="EN-AU">The date by which the service provider will comply with 187A
<font size="2">(the initial obligation to store data)</font><br>
</span><span lang="EN-AU" style="FONT-FAMILY: Symbol">·</span><span lang="EN-AU" style="FONT-SIZE: 7pt; LINE-HEIGHT: 105%; FONT-FAMILY: 'Times New Roman','serif'">
</span></em><em><span lang="EN-AU">Any relevant services that the plan does not cover<br>
</span><span lang="EN-AU" style="FONT-FAMILY: Symbol">·</span><span lang="EN-AU" style="FONT-SIZE: 7pt; LINE-HEIGHT: 105%; FONT-FAMILY: 'Times New Roman','serif'">
</span><span lang="EN-AU">Contact details of the officers or employees of the service provider in relation to the plan<o:p></o:p></span></em></p>
<p class="MsoNormal"><span lang="EN-AU"><em>The plan is subject to the approval of the Communications Access Co-ordinator, who will take into account relevant factors. These are laid out in s 187F. The relevant factors include the following (this is not an
exhaustive list):<br>
</em><span lang="EN-AU" style="FONT-FAMILY: Symbol"><br>
<em>·</em></span><span lang="EN-AU" style="FONT-SIZE: 7pt; LINE-HEIGHT: 105%; FONT-FAMILY: 'Times New Roman','serif'"><em>
</em></span></span><em><span lang="EN-AU">Desirability of achieving compliance with 187A as soon as practicable
<br>
</span><span lang="EN-AU" style="FONT-FAMILY: Symbol">·</span><span lang="EN-AU" style="FONT-SIZE: 7pt; LINE-HEIGHT: 105%; FONT-FAMILY: 'Times New Roman','serif'">
</span></em><em><span lang="EN-AU">The extent to which the plan would reduce regulatory burdens imposed<br>
</span><span lang="EN-AU" style="FONT-FAMILY: Symbol">·</span><span lang="EN-AU" style="FONT-SIZE: 7pt; LINE-HEIGHT: 105%; FONT-FAMILY: 'Times New Roman','serif'">
</span></em><em><span lang="EN-AU">Whether the service provider is already contravening 187A<br>
</span><span lang="EN-AU" style="FONT-SIZE: 7pt; LINE-HEIGHT: 105%; FONT-FAMILY: 'Times New Roman','serif'"> <span lang="EN-AU" style="FONT-FAMILY: Symbol"><font size="3">·</font></span><span lang="EN-AU" style="FONT-SIZE: 7pt; LINE-HEIGHT: 105%; FONT-FAMILY: 'Times New Roman','serif'">
</span></span><span lang="EN-AU">Interests of law enforcement <o:p></o:p></span></em></p>
<p class="MsoNormal"><span lang="EN-AU"><o:p><em></em></o:p></span></p>
<p class="MsoNormal"><em><b><span lang="EN-AU">Cost</span></b><span lang="EN-AU"><o:p></o:p></span></em></p>
<p class="MsoNormal"><span lang="EN-AU"><em>It is difficult to determine the cost of storing the metadata. However, there will be some government assistance over the first 3 years for upfront capital costs. PwC was engaged in order to estimate costs, and have
quoted that the upfront cost of the entire scheme to be between $188.8 million and $319.1 million. The Government has announced $131.3 million in assistance.
<o:p></o:p></em></span></p>
<p class="MsoNormal"><span lang="EN-AU"><o:p><em></em></o:p></span></p>
<p class="MsoNormal"><span lang="EN-AU"><em>In his second reading speech, the Attorney-General referenced PwC’s quote that the average cost per customer will be between $1.83 and $6.12 per annum over 10 years, the median price being $3.98. Whilst extremely
broad, this may be somewhat helpful for determining costs if Intervolve were declared under 3A and taking into account Government assistance.<o:p></o:p></em></span></p>
<p><span class="101504215-26082015">----- </span>E<span class="101504215-26082015">ND QUOTE -----</span><br>
<br>
<span class="101504215-26082015">It's a good thing we're in discussions with PWC (and no, this research/review wasn't performed by PWC, this was a fully independent review)! I'll let you know more if we hear any other alternate information that <span class="196061816-26082015">provides
</span>updates <span class="196061816-26082015">to the ones </span>we've received<span class="196061816-26082015"> to date</span>.
<br>
<br>
Hope this helps as it seems no one has been doing their research in terms of content service providers and hosting service providers, so I feel I need to represent the SMB minority groups <span class="196061816-26082015">(</span><span class="196061816-26082015">including
my own clients) </span>as it doesn't seem we have anyone looking out for us, I've been sitting waiting to see if anyone else comes to a similar conclusion in a review of the laws for a couple of months and thought it best to let you guys know at this stage
since nobody has said anything in this regard. If you disagree, please respond with the analysis of the law stating the reasons why you disagree. I'll stand corrected once someone show me <span class="196061816-26082015">otherwise</span>. Until then, this
is the review I've received. <br>
<br>
Would also love to hear your take on laws<span class="196061816-26082015"> and technology ideas</span> that need improvement across all business areas, if you have any comments or improvements that you feel government could make simply email these in return
in a concise format that specifies what you feel the governement requires to improve, your experience with <span class="196061816-26082015">problem
</span>legislation that requires <span class="196061816-26082015">improvement </span>
as I'll take it back to my group of friends <span class="196061816-26082015">and advisors
</span>for careful analysis and consideration. (Just FYI - The reason for this request is that we<span class="196061816-26082015">'</span>re currently <span class="196061816-26082015">in internal
</span>d<span class="196061816-26082015">iscussions </span>funding a service for the group of the Australian Hosting Industry and Content Service Providers to ensure we <span class="196061816-26082015">provide some framework </span><span class="196061816-26082015">to
enable </span>work<span class="196061816-26082015">ing</span> together and safeguard<span class="196061816-26082015">ing</span> our kids futures, that's more important for me than just making additional profit).
<br>
<br>
I already pay for my independent l<span class="196061816-26082015">aw </span>reviews from various firms and perform my own research and want to ensure that we can all work together to keep our money within Australia<span class="196061816-26082015">, supporting
our citizens</span>. Would really love to hear from you with <span class="196061816-26082015">any suggestions /
</span>comments. PS, who's done a thorough GST taxation analysis in regards to the complicated charging of GST for international clients? Once ATO are able to complete a private ruling, I'll be happy to share this with each of you.<br>
<br>
Looking forward to your input.</span></p>
<p></p>
<p>Kind Regards,</p>
</font>
<p><font face="Arial"><b>Chris</b> Macko<br>
<strong><font size="2">Managing Director</font></strong><br>
<font color="#0066cc" size="1"><b><span class="small">Interhost Pacific</span></b><span class="small"> Pty Ltd t/a Intervolve</span></font><span class="small"><font color="#cccccc" size="1"><font color="#999999">
</font></font></span></font></p>
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<td class="small" width="20%" height="11"><font face="Arial" size="1"><font face="Arial, Helvetica, sans-serif" color="#cccccc"><font color="#999999"><b class="small">Support Phone</b></font></font></font></td>
<td class="small" height="11"><font face="Arial" size="1"><font face="Arial, Helvetica, sans-serif" color="#cccccc"><font class="small" color="#999999">1300 664 574 / +61 8 8260 4237</font></font></font></td>
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<td class="small"><font face="Arial" size="1"><font face="Arial, Helvetica, sans-serif" color="#cccccc"><font color="#999999"><b class="small">Sales Phone</b></font></font></font></td>
<td class="small"><font face="Arial" size="1"><font face="Arial, Helvetica, sans-serif" color="#cccccc"><font class="small" color="#999999">1300 664 574</font></font></font></td>
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<td class="small"><font face="Arial" size="1"><font face="Arial, Helvetica, sans-serif" color="#cccccc"><font color="#999999"><b class="small">Accounts Phone</b></font></font></font></td>
<td class="small"><font face="Arial" size="1"><font face="Arial, Helvetica, sans-serif" color="#cccccc"><font class="small" color="#999999">+61 8 8260 4237</font></font></font></td>
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<td class="small"><font face="Arial" size="1"><font face="Arial, Helvetica, sans-serif" color="#cccccc"><font color="#999999"><b class="small">Office Fax</b></font></font></font></td>
<td class="small"><font face="Arial" size="1"><font face="Arial, Helvetica, sans-serif" color="#cccccc"><font class="small" color="#999999">+61 8 8260 4312</font></font></font></td>
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<td class="small"><font face="Arial" size="1"><font face="Arial, Helvetica, sans-serif" color="#999999"><b class="small">Sales Email</b></font></font></td>
<td class="small"><font face="Arial" size="1"><font face="Arial, Helvetica, sans-serif" color="#0066cc"><a class="small" href="mailto:sales@intervolve.com.au"><font color="#0066cc">sales@intervolve.com.au</font></a></font></font></td>
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<td class="small"><font face="Arial" size="1"><font face="Arial, Helvetica, sans-serif" color="#999999"><b class="small">Support Email</b></font></font></td>
<td class="small"><font face="Arial" size="1"><font face="Arial, Helvetica, sans-serif" color="#0066cc"><a class="small" href="mailto:support@intervolve.com.au"><font color="#0066cc">support@intervolve.com.au</font></a></font></font></td>
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<td class="small"><font face="Arial" size="1"><font face="Arial, Helvetica, sans-serif" color="#999999"><b class="small">Accounts Email</b></font></font></td>
<td class="small"><font face="Arial" size="1"><font face="Arial, Helvetica, sans-serif" color="#0066cc"><a class="small" href="mailto:accounts@intervolve.com.au"><font color="#0066cc">accounts@intervolve.com.au</font>
</a></font></font></td>
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<td class="small"><font face="Arial" size="1"><font face="Arial, Helvetica, sans-serif"><font color="#999999"><b class="small">Website</b></font></font></font></td>
<td class="small"><font face="Arial" size="1"><font face="Arial, Helvetica, sans-serif"><font color="#999999"><a class="small" href="http://www.intervolve.com.au/"><font color="#0066cc">www.<b>intervolve</b>.com.au</font></a></font></font></font></td>
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<td class="small" colspan="2" height="2"><font face="Arial, Helvetica, sans-serif" color="#999999" size="1">This email contains information that is confidential to the intended recipient. It may also contain information, which is subject to legal privilege.
If you are not the intended recipient, you must not use, pass on or copy this message. We also ask that you notify the sender by email or telephone and destroy the original message. Thank you.</font><br>
<br>
<em><span style="FONT-SIZE: 12px; COLOR: #00b050">Quote of the moment: "Life isn't about waiting for the storm to pass. It's about learning to dance in the rain." - Vivian Greene</span></em></td>
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