<html>
<head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8">
</head>
<body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; color: rgb(0, 0, 0); font-size: 14px; font-family: Calibri, sans-serif;">
<div>
<div>Hi Ross,</div>
<div><br>
</div>
<div>It’s a shame that they did not work for you :(</div>
<div><br>
</div>
<div>If you have no need for them send them back to the address in my signature.</div>
<div><br>
</div>
<div>Happy to help :) </div>
<div><br>
</div>
<div>Cheers</div>
<div>Shaun</div>
<div>
<div id="">
<div><br>
</div>
<div><br>
</div>
<div><br>
</div>
<div>
<div style="font-size: 13px; font-family: 'helvetica Neue', helvetica;">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width: 1046px;">
<tbody>
<tr>
<td width="288" valign="bottom" style="width: 216pt; padding: 0.75pt;">
<p class="MsoNormal" style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;">
<span style="font-size: 12pt; font-family: 'Times New Roman', serif; color: rgb(31, 73, 125);"><img width="288" height="157" id="_x0000_i1045" src="cid:EC0C3633-3BFC-4C47-A4DB-CB158E43B31A" alt="RackCentral" name="_x0000_i1045" type="image/png"></span></p>
</td>
<td valign="top" style="padding: 0.75pt;">
<p class="MsoNormal" style="margin: 0cm 0cm 0.0001pt 9pt; font-size: 11pt; font-family: Calibri, sans-serif;">
<span style="font-size: 10pt; font-family: Arial, sans-serif; color: rgb(77, 77, 79);">Shaun McGuane |</span> <span style="font-size: 10pt; font-family: Arial, sans-serif; color: rgb(211, 32, 39);">CIO</span></p>
<p class="MsoNormal" style="margin: 0cm 0cm 7.5pt 18.75pt; font-size: 11pt; font-family: Calibri, sans-serif; line-height: 14pt;">
<span style="color: rgb(31, 73, 125);"><img width="10" height="10" id="_x0000_i1044" src="cid:011DB1A7-2FC9-472C-9916-CB095020AE36" alt="t" name="_x0000_i1044" type="image/png"></span><span style="font-size: 10pt; font-family: Arial, sans-serif; color: rgb(77, 77, 79);"> +613 <a href="tel://9020 3470" style="color: rgb(149, 79, 114);">9020
3470</a> [AU]</span><span style="color: rgb(31, 73, 125);"><br>
</span><span style="color: rgb(31, 73, 125);"><img width="10" height="10" id="_x0000_i1043" src="cid:5FB4319F-BFAA-42C2-9BD5-39E690ABD950" alt="t" name="_x0000_i1043" type="image/png"></span><span style="font-size: 10pt; font-family: Arial, sans-serif; color: rgb(77, 77, 79);"> +64 <a href="tel://9887 7188" style="color: rgb(149, 79, 114);">9887
7188</a> [NZ]<br>
</span><span style="font-size: 10pt; font-family: Arial, sans-serif; color: rgb(77, 77, 79);"><img width="10" height="10" id="_x0000_i1042" src="cid:E6A31F36-8A07-4EF6-9870-E9283B2E6A83" alt="t" name="_x0000_i1042" type="image/png"></span><span style="font-size: 10pt; font-family: Arial, sans-serif; color: rgb(77, 77, 79);"> </span><span style="color: rgb(31, 73, 125);"><a href="mailto:shaun@rackcentral.com.au" style="color: rgb(149, 79, 114);"><span style="font-size: 10pt; font-family: Arial, sans-serif;">shaun@rackcentral.com</span></a></span><span style="font-size: 10pt; font-family: Arial, sans-serif; color: rgb(77, 77, 79);"><br>
</span><span style="font-size: 10pt; font-family: Arial, sans-serif; color: rgb(77, 77, 79);"><img border="0" width="10" height="10" id="_x0000_i1041" src="cid:9F254144-2E9F-4F69-A5AB-76A7276E68B3" alt="t" name="_x0000_i1041" type="image/png"></span><span style="font-size: 10pt; font-family: Arial, sans-serif; color: rgb(77, 77, 79);"> </span><span style="color: rgb(31, 73, 125);"><a href="http://www.rackcentral.com.au/" style="color: rgb(149, 79, 114);"><span style="font-size: 10pt; font-family: Arial, sans-serif;">www.rackcentral.com</span></a></span><span style="font-size: 10pt; font-family: Arial, sans-serif; color: rgb(77, 77, 79);"><br>
</span><span style="font-size: 10pt; font-family: Arial, sans-serif; color: rgb(77, 77, 79);"><img border="0" width="10" height="10" id="_x0000_i1040" src="cid:B54EF241-DFF5-4D12-BF46-17825C8ABB27" alt="t" name="_x0000_i1040" type="image/png"></span><span style="font-size: 10pt; font-family: Arial, sans-serif; color: rgb(77, 77, 79);"> Unit
4/82 Trenerry Crescent, Abbotsford, Vic 3067</span></p>
</td>
</tr>
<tr>
<td width="250" valign="top" style="width: 187.5pt; background-color: rgb(234, 28, 36); padding: 0.75pt;">
<p class="MsoNormal" style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;">
<span style="font-size: 12pt; font-family: 'Times New Roman', serif; color: rgb(31, 73, 125);"><img border="0" width="250" height="31" id="_x0000_i1039" src="cid:4B88D9D2-69CD-459F-8D21-AA7F2CBB7159" alt="http://www.rackcentral.com.au/signature/f.png" name="_x0000_i1039" type="image/png"></span></p>
</td>
<td style="background-color: rgb(234, 28, 36); padding: 0.75pt;">
<p class="MsoNormal" style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;">
<span style="font-size: 12pt; font-family: 'Times New Roman', serif; color: rgb(31, 73, 125);"> </span></p>
</td>
</tr>
</tbody>
</table>
<p class="MsoNormal" style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;">
<span lang="EN-GB" xml:lang="EN-GB" style="font-size: 12pt; font-family: Arial, sans-serif; color: rgb(77, 77, 79);"> </span></p>
</div>
<p class="MsoNormal" style="margin: 0cm 0cm 0.0001pt; font-size: 11pt;"><span style="color: rgb(31, 73, 125);"> </span></p>
</div>
<br>
</div>
</div>
</div>
<div><br>
</div>
<span id="OLK_SRC_BODY_SECTION">
<div style="font-family:Calibri; font-size:12pt; text-align:left; color:black; BORDER-BOTTOM: medium none; BORDER-LEFT: medium none; PADDING-BOTTOM: 0in; PADDING-LEFT: 0in; PADDING-RIGHT: 0in; BORDER-TOP: #b5c4df 1pt solid; BORDER-RIGHT: medium none; PADDING-TOP: 3pt">
<span style="font-weight:bold">From: </span>AusNOG on behalf of "Ross [Eve IT]"<br>
<span style="font-weight:bold">Date: </span>Monday, 17 August 2015 10:37 am<br>
<span style="font-weight:bold">To: </span>Jonathan Thorpe<br>
<span style="font-weight:bold">Cc: </span>"<a href="mailto:Ausnog@ausnog.net">Ausnog@ausnog.net</a>"<br>
<span style="font-weight:bold">Subject: </span>[AusNOG] urgent need of a psu in Melb HP Proliant ML370<br>
</div>
<div><br>
</div>
<div>
<div>Thanks Jonathan,
<div>Just a quick update, big thanks to everyone who assisted. </div>
<div>Especially Shaun from rackcentral who went out of his way to supply me with 2 working replacement PSUs over the weekend.<span></span></div>
<div><br>
</div>
<div>Unfortunately this didn't do the trick and after exhausting all possibilities we've gone with restoring the SAP data from backups.</div>
<div><br>
</div>
<div>Thanks again everyone.</div>
<div>Shaun drop me a line and I'll get those PSUs back to you mate.</div>
<div><br>
</div>
<div>Ross.</div>
<div><br>
</div>
<div><br>
</div>
<div><br>
On Monday, 17 August 2015, Jonathan Thorpe <<a href="javascript:_e(%7B%7D,'cvml','jthorpe@conexim.com.au');" target="_blank">jthorpe@conexim.com.au</a>> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div lang="EN-GB" link="blue" vlink="purple">
<div>
<p class="MsoNormal"><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125);">There’s a very real possibility that it’s not the PSUs that are dead, but the power distribution board that manages the power from both PSUs itself.<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125);"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125);">I’ve not seen this happen on HP, but have had it happen once on a SuperMicro server.<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125);"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125);">In one case, a power supply failed and the system wouldn’t run on the second one until I took it out. It may be worth trying to boot the machine with
one PSU at a time, giving a good 20 seconds to let the capacitors in the power distribution board to drain and fully reset.<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125);"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125);">Kind Regards,<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125);">Jonathan<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125);"><u></u> <u></u></span></p>
<p class="MsoNormal"><b><span lang="EN-US" style="font-size: 11pt; font-family: Calibri, sans-serif;">From:</span></b><span lang="EN-US" style="font-size: 11pt; font-family: Calibri, sans-serif;"> AusNOG [mailto:<a>ausnog-bounces@lists.ausnog.net</a>]
<b>On Behalf Of </b>Ross [Eve IT]<br>
<b>Sent:</b> Saturday, 15 August 2015 11:29 AM<br>
<b>To:</b> <a>Ausnog@ausnog.net</a><br>
<b>Subject:</b> Re: [AusNOG] urgent need of a psu in Melb HP Proliant ML370<u></u><u></u></span></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">Also any advice on what to try is very welcome !<u></u><u></u></p>
<div>
<p class="MsoNormal"><u></u> <u></u></p>
<div>
<p class="MsoNormal">I've never seen 2 power supplies fail at the same time.<u></u><u></u></p>
</div>
<div>
<p class="MsoNormal">And the server is dead, no leds on the board or even power supplies.<u></u><u></u></p>
</div>
<div>
<p class="MsoNormal">Although 1 power supply's fan spins up....<u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"><u></u> <u></u></p>
</div>
<div>
<p class="MsoNormal">Cheers<u></u><u></u></p>
</div>
<div>
<p class="MsoNormal">Ross <u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"><br>
<br>
On Saturday, 15 August 2015, Ross [Eve IT] <<a>ross@eve-it.net</a>> wrote:<u></u><u></u></p>
<blockquote style="border:none;border-left:solid #cccccc 1.0pt;padding:0cm 0cm 0cm 6.0pt;margin-left:4.8pt;margin-right:0cm">
<p class="MsoNormal">Just reposting this as I added an image and the email is awaiting moderation.<u></u><u></u></p>
<div>
<p class="MsoNormal">Apologies for the noise.<u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"><br>
<br>
On Saturday, 15 August 2015, Ross [Eve IT] <<a>ross@eve-it.net</a>> wrote:<u></u><u></u></p>
<blockquote style="border:none;border-left:solid #cccccc 1.0pt;padding:0cm 0cm 0cm 6.0pt;margin-left:4.8pt;margin-right:0cm">
<p class="MsoNormal">hi noggers,<u></u><u></u></p>
<div>
<p class="MsoNormal">I'm in need of a power supply urgently for an old dinosaur that one of our clients is moving.<u></u><u></u></p>
</div>
<p class="MsoNormal">HP Proliant ML370 G6<u></u><u></u></p>
<div>
<p class="MsoNormal"><u></u> <u></u></p>
<div>
<p class="MsoNormal">It a 460 watt hot swappable psu, both are dead, no green power leds coming up.<u></u><u></u></p>
</div>
<div>
<p class="MsoNormal">All the customer did was power it down...<u></u><u></u></p>
</div>
<div>
<p class="MsoNormal">Need 2 if possible .<u></u><u></u></p>
</div>
</div>
<p class="MsoNormal"><u></u> <u></u></p>
<div>
<p class="MsoNormal">Part # 499250-201<u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"><u></u> <u></u></p>
</div>
<div>
<p class="MsoNormal">Attached image.<u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"><u></u> <u></u></p>
</div>
<div>
<p class="MsoNormal">Cheers <u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"><u></u> <u></u></p>
</div>
<div>
<p class="MsoNormal">Ross.<u></u><u></u></p>
</div>
</blockquote>
</div>
</blockquote>
</div>
</div>
</div>
</div>
</blockquote>
</div>
</div>
</div>
</span>
</body>
</html>