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</o:shapelayout></xml><![endif]--></head><body lang=EN-AU link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='color:#1F497D'>What type of services are you referring to ?<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>It will all depend on the service type, for example most Ethernet based services will be a new install and standard install timeframes, which with Telstra are horrid sometimes especially with the amount of MSD’s declared at the moment, there is often no relocation option especially with Telstra, certainly not with fibre anyway.<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Regards<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'>Paul<o:p></o:p></span></p><p class=MsoNormal><span style='color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif";mso-fareast-language:EN-AU'>From:</span></b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif";mso-fareast-language:EN-AU'> AusNOG [mailto:ausnog-bounces@lists.ausnog.net] <b>On Behalf Of </b>Zac Barnard<br><b>Sent:</b> Friday, 15 May 2015 3:37 PM<br><b>To:</b> ausnog@lists.ausnog.net<br><b>Subject:</b> [AusNOG] Amcom/Telstra service relocation times in Sydney<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='font-family:"Corbel","sans-serif";mso-number-form:lining'>Hello Everyone,<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Corbel","sans-serif";mso-number-form:lining'>                                   Haven’t been on here for a while </span><span style='font-family:Wingdings;mso-number-form:lining'>J</span><span style='font-family:"Corbel","sans-serif";mso-number-form:lining'><o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Corbel","sans-serif";mso-number-form:lining'>Can anyone please share their experience with Amcom in getting services relocated in Sydney. Specifically after what the time was from paperwork submission to service delivery from January 2015 through to April 2015.<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Corbel","sans-serif";mso-number-form:lining'>Also if you have service relocation timeframes from Telstra for this same time period that would be most helpful.<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Corbel","sans-serif";mso-number-form:lining'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-family:"Corbel","sans-serif";mso-number-form:lining'>Thanks for your help.<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Corbel","sans-serif";mso-number-form:lining'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-family:"Corbel","sans-serif";mso-number-form:lining'>Regards,<o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Corbel","sans-serif";mso-number-form:lining'>Z.B. <o:p></o:p></span></p><p class=MsoNormal><span style='font-family:"Corbel","sans-serif";mso-number-form:lining'><o:p> </o:p></span></p><p class=MsoNormal><b><span style='font-size:13.0pt;font-family:"Corbel","sans-serif";color:#00ADD0;background:white;mso-fareast-language:EN-AU'>Zac Barnard <o:p></o:p></span></b></p><p class=MsoNormal><span style='font-family:"Corbel","sans-serif";color:#00ADD0;background:white;mso-fareast-language:EN-AU'>IT Support Officer<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:13.5pt;font-family:"Arial","sans-serif";color:black;mso-fareast-language:EN-AU'><img width=176 height=79 id="Picture_x0020_1" src="cid:image001.jpg@01D08F27.AA37BB20" alt="cid:DF587CD3-319B-4721-83E2-CDF4E2331D1D@home.gateway"></span><span style='font-size:13.5pt;font-family:"Arial","sans-serif";color:black;mso-fareast-language:EN-AU'><o:p></o:p></span></p><p class=MsoNormal><b><span style='font-family:"Corbel","sans-serif";color:#002F5F;background:white;mso-number-form:lining;mso-fareast-language:EN-AU'>P</span></b><span style='font-family:"Corbel","sans-serif";color:#002F5F;background:white;mso-number-form:lining;mso-fareast-language:EN-AU'>   1800 777 156<o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:6.0pt'><b><span style='font-family:"Corbel","sans-serif";color:#002F5F;background:white;mso-number-form:lining;mso-fareast-language:EN-AU'>F</span></b><span style='font-family:"Corbel","sans-serif";color:#002F5F;background:white;mso-number-form:lining;mso-fareast-language:EN-AU'>    1800 839 284<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:9.5pt;font-family:"Corbel","sans-serif";color:#002F5F;background:white;mso-number-form:lining;mso-fareast-language:EN-AU'>Level 14, 70 Franklin Street<o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:3.0pt'><span style='font-size:9.5pt;font-family:"Cor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