<html><head><meta http-equiv="Content-Type" content="text/html charset=windows-1252"></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;"><br><div><div>On Mar 26, 2015, at 5:47 PM, Steve Lisson <<a href="mailto:SteveL@dedicatedservers.net.au">SteveL@dedicatedservers.net.au</a>> wrote:</div><br class="Apple-interchange-newline"><blockquote type="cite"><div lang="EN-AU" link="blue" vlink="purple" style="font-family: Helvetica; font-size: 12px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px;"><div class="WordSection1" style="page: WordSection1;"><div style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;"><span style="font-size: 11pt;">In one of our buildings there is a Telstra ISDN rack from a previous tennant that we need removed as it is in the way of planned works, we have attempted contacting Telstra and have been sent on the merry trip through multiple departments always hitting brick wall at end and unable to get anyone there to assist.</span></div><div style="margin: 0cm 0cm 0.0001pt; font-size: 11pt; font-family: Calibri, sans-serif;"><o:p></o:p></div></div></div></blockquote><br></div><div>Last time I ran into this problem, they told us that it’d take 90 days to get rid of it. “Union rules,” they said, “There’s a schedule agreed for that kind of work in their EBA. We can’t ask the field techs to do it any quicker, so it’s going to be 90 days."</div><div><br></div><div>I said, “The building is being demolished in four weeks. I don’t care whether your equipment is inside when it happens, I’m only letting you know it’s happening as a courtesy. Remove it or don’t, your call.”</div><div><br></div><div>They came about a week later.</div><div><br></div><div> - mark</div><div><br></div><br></body></html>