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</o:shapelayout></xml><![endif]--></head><body lang=EN-AU link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>This list isn’t the support forum or helpdesk for Glovine, contact them to deal with it, if you can’t get through to them what makes you think that people on this list have a back door into their business for support needs ?<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>There are enough emails going through all of our mailboxes every day without support issues for ISP’s coming through here as well.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>I’m sorry that you are having issues but it’s not our problem, if it were a major carrier then perhaps it’s a good idea to ask here, but not a server hosting company or some other smaller provider.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Regards<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Paul<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> AusNOG [mailto:ausnog-bounces@lists.ausnog.net] <b>On Behalf Of </b>ANSA SERVERS<br><b>Sent:</b> Wednesday, 10 December 2014 3:15 PM<br><b>To:</b> Robert Hudson; ANSA SERVERS; Daniel Watson<br><b>Cc:</b> ausnog@lists.ausnog.net<br><b>Subject:</b> Re: [AusNOG] Glovine Servers OFFLINE!<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D;mso-fareast-language:EN-US'>I am not going to be threatened by people into closing this thread down. I am asking for help to get my services back online that has been offline for over 12 hours now.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D;mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D;mso-fareast-language:EN-US'>I am not interested in a fighting match, I am trying to get issues fixed<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D;mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Regards,<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> <o:p></o:p></span></p><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";color:#34348D'>Matthew Matters </span></b><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";color:#34348D'>Managing Director / CEO of Aus Net Servers Australia Pty Ltd</span><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";color:#691260'><br></span><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";color:black'>Management Department | Small Business Hosting Sales & Services | P 1300 933 038 F +61 3 4313 4409</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";color:black'>D 0353 10 5950 | M 0428 028 091 | E </span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'><a href="mailto:mmatters@ausnetservers.net.au" target="_blank"><span style='font-size:10.0pt;color:black'>mmatters@ausnetservers.net.au</span></a></span><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";color:black'> | W </span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'><a href="http://www.ausnetservers.net.au/" target="_blank"><span style='font-size:10.0pt;color:black'>www.ausnetservers.net.au</span></a></span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";color:black'>ABN 25 162 013 194 | ACN 162 013 194 | #1 For Dedicated Hosting Solutions For Small Business Since 2007</span><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D;mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><b><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>From:</span></b><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> Robert Hudson [<a href="mailto:hudrob@gmail.com">mailto:hudrob@gmail.com</a>] <br><b>Sent:</b> Wednesday, 10 December 2014 3:09 PM<br><b>To:</b> ANSA SERVERS; Daniel Watson<br><b>Subject:</b> Re: [AusNOG] Glovine Servers OFFLINE!<o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal>Take if offline. We don't want nor need to hear what you two have to say to each other.<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal>On 10 December 2014 at 15:07, ANSA SERVERS <<a href="mailto:info@ausnetservers.net.au" target="_blank">info@ausnetservers.net.au</a>> wrote:<o:p></o:p></p><blockquote style='border:none;border-left:solid #CCCCCC 1.0pt;padding:0cm 0cm 0cm 6.0pt;margin-left:4.8pt;margin-top:5.0pt;margin-right:0cm;margin-bottom:5.0pt'><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:#1F497D'>Excuse my Daniel?</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:#1F497D'> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:#1F497D'>Would you like to see my call logs from both the office phone and my mobile I have tried to contact you several times and its gone straight to voicemail</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:#1F497D'> </span><o:p></o:p></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:#1F497D'>Regards,</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:#1F497D'> </span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span style='font-size:10.0pt;color:#34348D'>Matthew Matters </span></b><span style='font-size:10.0pt;color:#34348D'>Managing Director / CEO of Aus Net Servers Australia Pty Ltd</span><span style='font-size:10.0pt;color:#691260'><br></span><span style='font-size:10.0pt;color:black'>Management Department | Small Business Hosting Sales & Services | P 1300 933 038 F +61 3 4313 4409</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:10.0pt;color:black'>D 0353 10 5950 | M 0428 028 091 | E </span><span style='color:black'><a href="mailto:mmatters@ausnetservers.net.au" target="_blank"><span style='font-size:10.0pt;color:black'>mmatters@ausnetservers.net.au</span></a></span><span style='font-size:10.0pt;color:black'> | W </span><span style='color:black'><a href="http://www.ausnetservers.net.au/" target="_blank"><span style='font-size:10.0pt;color:black'>www.ausnetservers.net.au</span></a></span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:10.0pt;color:black'>ABN 25 162 013 194 | ACN 162 013 194 | #1 For Dedicated Hosting Solutions For Small Business Since 2007</span><o:p></o:p></p></div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:#1F497D'> </span><o:p></o:p></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span lang=EN-US>From:</span></b><span lang=EN-US> Daniel Watson [mailto:<a href="mailto:daniel@dwatson.me" target="_blank">daniel@dwatson.me</a>] <br><b>Sent:</b> Wednesday, 10 December 2014 3:05 PM<br><b>To:</b> ANSA SERVERS<br><b>Cc:</b> <a href="mailto:ausnog@lists.ausnog.net" target="_blank">ausnog@lists.ausnog.net</a><br><b>Subject:</b> Re: [AusNOG] Glovine Servers OFFLINE!</span><o:p></o:p></p></div></div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Matthew<o:p></o:p></p></div><div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>You have not even attempted to call my mobile<o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Stop trying to cause further issues with me on this list<o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>This is a private matter and should never have been sent to this list<o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Daniel<o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><br>Sent from my iPhone<o:p></o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;margin-bottom:12.0pt'><br>On 10 Dec 2014, at 2:43 pm, ANSA SERVERS <<a href="mailto:info@ausnetservers.net.au" target="_blank">info@ausnetservers.net.au</a>> wrote:<o:p></o:p></p></div><blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Hey All,<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>I am having issues getting hold of any of at Glovine Pty Ltd in relation to most of my servers been offline since 2AM. Have lodged tickets and have no reply and clients are still offline.<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>I have no IPMI or DRAC access to the servers and I am pretty much in limbo<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>I gave notice to terminate all my services as soon as my new provider moves into ME1 but I was hoping things would keep running in the meantime.<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Has anyone got any idea who is hosting GloVines servers (suspected SAU) and how we can get IMPI to our servers so we can get our clients back online.<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Some servers went offline after this last night <a href="http://gyazo.com/c90c477df580ed4f301984635272c09b" target="_blank">http://gyazo.com/c90c477df580ed4f301984635272c09b</a> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>As writing this I have 2 servers that are responding the other 3 are not responding and time out after the border router.<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Lodged a support ticket hours ago and have not heard anything. Tried getting in contact with the infamous Daniel Watson to get the issue resolved but his phone is switched off ( Not Surprised) <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Thinking Legal Action? <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>If anyone can help it would be much appreciated. My glowing reputation with our clients is being damaged by the minute and I suspect that this is being done on purpose after I submitted a ticket last night saying I was terminating servers and moving as soon as ME1 opened.<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>P.S This is the reason why I don’t like datacentres or relying on other people.. because stuff like this happens. I thought Telstra was a joke well this takes the cake!<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>Regards,<o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span style='font-size:10.0pt;color:#34348D'>Matthew Matters </span></b><span style='font-size:10.0pt;color:#34348D'>Managing Director / CEO of Aus Net Servers Australia Pty Ltd</span><span style='font-size:10.0pt;color:#691260'><br></span><span style='font-size:10.0pt;color:black'>Management Department | Small Business Hosting Sales & Services | P 1300 933 038 F +61 3 4313 4409</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:10.0pt;color:black'>D 0353 10 5950 | M 0428 028 091 | E </span><span style='color:black'><a href="mailto:mmatters@ausnetservers.net.au" target="_blank"><span style='font-size:10.0pt;color:black'>mmatters@ausnetservers.net.au</span></a></span><span style='font-size:10.0pt;color:black'> | W </span><span style='color:black'><a href="http://www.ausnetservers.net.au/" target="_blank"><span style='font-size:10.0pt;color:black'>www.ausnetservers.net.au</span></a></span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:10.0pt;color:black'>ABN 25 162 013 194 | ACN 162 013 194 | #1 For Dedicated Hosting Solutions For Small Business Since 2007</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'> <o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><a href="http://www.linkedin.com/company/aus-net-servers-australia" target="_blank"><span style='text-decoration:none'><img border=0 id="_x0000_i1025" src="http://cdn.ausnetservers.net.au/Exchange/image004.jpg" alt=LinkedIn></span></a><a href="http://www.twitter.com/ansaservers" target="_blank"><span style='text-decoration:none'><img border=0 id="_x0000_i1026" src="http://cdn.ausnetservers.net.au/Exchange/image006.jpg" alt=Twitter></span></a>The information transmitted in this e-mail is for the exclusive use of the intended addressee and may contain confidential and/or privileged material. Any review, re-transmission, dissemination or other use of it, or the taking of any action in reliance upon this information by persons and/or entities other than the intended recipient is prohibited. If you received this in error, please inform the sender and/or addressee immediately and delete the material. If you have been sent this email and it is not addressed to you please forward the email as is to <a href="mailto:hostmaster@ausnetservers.net.au" target="_blank">hostmaster@ausnetservers.net.au</a> and delete all local and inta-local copies including backups from your system. E-mails may not be secure, may contain computer viruses and may be corrupted in transmission. Please carefully check this e-mail (and any attachment) accordingly. No warranties are given and no liability is accepted for any loss or damage caused by such matters. This email has been scanned before transmission with business grade antivirus and antispam software but as mentioned above no warranties can be given that the email has not been contaminated after transmission. <o:p></o:p></p></div></blockquote><blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'>_______________________________________________<br>AusNOG mailing list<br><a href="mailto:AusNOG@lists.ausnog.net" target="_blank">AusNOG@lists.ausnog.net</a><br><a href="http://lists.ausnog.net/mailman/listinfo/ausnog" target="_blank">http://lists.ausnog.net/mailman/listinfo/ausnog</a><o:p></o:p></p></div></blockquote></div></div></div><div><div><p class=MsoNormal><a href="http://www.linkedin.com/company/aus-net-servers-australia" target="_blank"><span style='text-decoration:none'><img border=0 id="_x0000_i1027" src="http://cdn.ausnetservers.net.au/Exchange/image004.jpg" alt=LinkedIn></span></a><a href="http://www.twitter.com/ansaservers" target="_blank"><span style='text-decoration:none'><img border=0 id="_x0000_i1028" src="http://cdn.ausnetservers.net.au/Exchange/image006.jpg" alt=Twitter></span></a>The information transmitted in this e-mail is for the exclusive use of the intended addressee and may contain confidential and/or privileged material. Any review, re-transmission, dissemination or other use of it, or the taking of any action in reliance upon this information by persons and/or entities other than the intended recipient is prohibited. If you received this in error, please inform the sender and/or addressee immediately and delete the material. If you have been sent this email and it is not addressed to you please forward the email as is to <a href="mailto:hostmaster@ausnetservers.net.au" target="_blank">hostmaster@ausnetservers.net.au</a> and delete all local and inta-local copies including backups from your system. E-mails may not be secure, may contain computer viruses and may be corrupted in transmission. Please carefully check this e-mail (and any attachment) accordingly. No warranties are given and no liability is accepted for any loss or damage caused by such matters. This email has been scanned before transmission with business grade antivirus and antispam software but as mentioned above no warranties can be given that the email has not been contaminated after transmission. <o:p></o:p></p></div></div></div><p class=MsoNormal style='margin-bottom:12.0pt'><br>_______________________________________________<br>AusNOG mailing list<br><a href="mailto:AusNOG@lists.ausnog.net">AusNOG@lists.ausnog.net</a><br><a href="http://lists.ausnog.net/mailman/listinfo/ausnog" target="_blank">http://lists.ausnog.net/mailman/listinfo/ausnog</a><o:p></o:p></p></blockquote></div><p class=MsoNormal><o:p> </o:p></p></div><p class=MsoNormal><a href="http://www.linkedin.com/company/aus-net-servers-australia"><span style='text-decoration:none'><img border=0 id="_x0000_i1029" src="http://cdn.ausnetservers.net.au/Exchange/image004.jpg" alt=LinkedIn></span></a><a href="http://www.twitter.com/ansaservers"><span style='text-decoration:none'><img border=0 id="_x0000_i1030" src="http://cdn.ausnetservers.net.au/Exchange/image006.jpg" alt=Twitter></span></a>The information transmitted in this e-mail is for the exclusive use of the intended addressee and may contain confidential and/or privileged material. Any review, re-transmission, dissemination or other use of it, or the taking of any action in reliance upon this information by persons and/or entities other than the intended recipient is prohibited. If you received this in error, please inform the sender and/or addressee immediately and delete the material. If you have been sent this email and it is not addressed to you please forward the email as is to <a href="mailto:hostmaster@ausnetservers.net.au">hostmaster@ausnetservers.net.au</a> and delete all local and inta-local copies including backups from your system. E-mails may not be secure, may contain computer viruses and may be corrupted in transmission. Please carefully check this e-mail (and any attachment) accordingly. No warranties are given and no liability is accepted for any loss or damage caused by such matters. This email has been scanned before transmission with business grade antivirus and antispam software but as mentioned above no warranties can be given that the email has not been contaminated after transmission. <o:p></o:p></p></div></body></html>