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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US">+1 Was a mistake putting my faith in Glovine! Lesson learnt, Now I need to get all my HDD data and move it to the new provider ASAP<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US">Matthew is on the wall path!<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> <o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:#34348D">Matthew Matters </span></b><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:#34348D">Managing Director / CEO of Aus Net Servers Australia
Pty Ltd</span><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:#691260"><br>
</span><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:black">Management Department | Small Business Hosting Sales & Services | P 1300 933 038 F +61 3 4313 4409</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:black">D 0353 10 5950 | M 0428 028 091 | E </span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><a href="mailto:mmatters@ausnetservers.net.au" target="_blank"><span style="font-size:10.0pt;color:black">mmatters@ausnetservers.net.au</span></a></span><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:black"> |
W </span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><a href="http://www.ausnetservers.net.au/" target="_blank"><span style="font-size:10.0pt;color:black">www.ausnetservers.net.au</span></a></span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:black">ABN 25 162 013 194 | ACN 162 013 194 | #1 For Dedicated Hosting Solutions For Small Business Since 2007</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Nathan Brookfield [mailto:Nathan.Brookfield@simtronic.com.au]
<br>
<b>Sent:</b> Wednesday, 10 December 2014 2:53 PM<br>
<b>To:</b> Bob Woolley; ANSA SERVERS<br>
<b>Cc:</b> ausnog@lists.ausnog.net<br>
<b>Subject:</b> RE: [AusNOG] Glovine Servers OFFLINE!<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US">If we could have a day without a post about GloVine, it would be a really lovely day . . .
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Kindest Regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:#365F91">Nathan Brookfield (VK2NAB)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif"> AusNOG [<a href="mailto:ausnog-bounces@lists.ausnog.net">mailto:ausnog-bounces@lists.ausnog.net</a>]
<b>On Behalf Of </b>Bob Woolley<br>
<b>Sent:</b> Wednesday, 10 December 2014 2:51 PM<br>
<b>To:</b> ANSA SERVERS<br>
<b>Cc:</b> <a href="mailto:ausnog@lists.ausnog.net">ausnog@lists.ausnog.net</a><br>
<b>Subject:</b> Re: [AusNOG] Glovine Servers OFFLINE!<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><span style="font-size:11.5pt;font-family:"Calibri",sans-serif">""Glovine Pty Ltd in relation to most of my servers been offline""</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:11.5pt;font-family:"Calibri",sans-serif">and</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:11.5pt;font-family:"Calibri",sans-serif">""My glowing reputation with our clients is being damaged""</span><o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">I swear you just can't write this stuff :D<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">On 10 December 2014 at 13:43, ANSA SERVERS <<a href="mailto:info@ausnetservers.net.au" target="_blank">info@ausnetservers.net.au</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Hey All,<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">I am having issues getting hold of any of at Glovine Pty Ltd in relation to most of my servers been offline since 2AM. Have lodged tickets and have no reply and clients are still
offline.<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">I have no IPMI or DRAC access to the servers and I am pretty much in limbo<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">I gave notice to terminate all my services as soon as my new provider moves into ME1 but I was hoping things would keep running in the meantime.<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Has anyone got any idea who is hosting GloVines servers (suspected SAU) and how we can get IMPI to our servers so we can get our clients back online.<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Some servers went offline after this last night
<a href="http://gyazo.com/c90c477df580ed4f301984635272c09b" target="_blank">http://gyazo.com/c90c477df580ed4f301984635272c09b</a>
<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">As writing this I have 2 servers that are responding the other 3 are not responding and time out after the border router.<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Lodged a support ticket hours ago and have not heard anything. Tried getting in contact with the infamous Daniel Watson to get the issue resolved but his phone is switched off (
Not Surprised) <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Thinking Legal Action?
<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">If anyone can help it would be much appreciated. My glowing reputation with our clients is being damaged by the minute and I suspect that this is being done on purpose after I submitted
a ticket last night saying I was terminating servers and moving as soon as ME1 opened.<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">P.S This is the reason why I don’t like datacentres or relying on other people.. because stuff like this happens. I thought Telstra was a joke well this takes the cake!<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Regards,<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:10.0pt;color:#34348D">Matthew Matters </span></b><span style="font-size:10.0pt;color:#34348D">Managing Director / CEO of Aus Net Servers Australia Pty
Ltd</span><span style="font-size:10.0pt;color:#691260"><br>
</span><span style="font-size:10.0pt;color:black">Management Department | Small Business Hosting Sales & Services | P 1300 933 038 F
<a href="tel:%2B61%203%204313%204409" target="_blank">+61 3 4313 4409</a></span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;color:black">D 0353 10 5950 | M 0428 028 091 | E </span><span style="color:black"><a href="mailto:mmatters@ausnetservers.net.au" target="_blank"><span style="font-size:10.0pt;color:black">mmatters@ausnetservers.net.au</span></a></span><span style="font-size:10.0pt;color:black"> |
W </span><span style="color:black"><a href="http://www.ausnetservers.net.au/" target="_blank"><span style="font-size:10.0pt;color:black">www.ausnetservers.net.au</span></a></span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;color:black">ABN 25 162 013 194 | ACN 162 013 194 | #1 For Dedicated Hosting Solutions For Small Business Since 2007</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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<p class="MsoNormal"><a href="http://www.linkedin.com/company/aus-net-servers-australia" target="_blank"><span style="text-decoration:none"><img border="0" id="_x0000_i1025" src="http://cdn.ausnetservers.net.au/Exchange/image004.jpg" alt="LinkedIn"></span></a><a href="http://www.twitter.com/ansaservers" target="_blank"><span style="text-decoration:none"><img border="0" id="_x0000_i1026" src="http://cdn.ausnetservers.net.au/Exchange/image006.jpg" alt="Twitter"></span></a>The
information transmitted in this e-mail is for the exclusive use of the intended addressee and may contain confidential and/or privileged material. Any review, re-transmission, dissemination or other use of it, or the taking of any action in reliance upon this
information by persons and/or entities other than the intended recipient is prohibited. If you received this in error, please inform the sender and/or addressee immediately and delete the material. If you have been sent this email and it is not addressed to
you please forward the email as is to <a href="mailto:hostmaster@ausnetservers.net.au" target="_blank">
hostmaster@ausnetservers.net.au</a> and delete all local and inta-local copies including backups from your system. E-mails may not be secure, may contain computer viruses and may be corrupted in transmission. Please carefully check this e-mail (and any attachment)
accordingly. No warranties are given and no liability is accepted for any loss or damage caused by such matters. This email has been scanned before transmission with business grade antivirus and antispam software but as mentioned above no warranties can be
given that the email has not been contaminated after transmission. <o:p></o:p></p>
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_______________________________________________<br>
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<a href="http://lists.ausnog.net/mailman/listinfo/ausnog" target="_blank">http://lists.ausnog.net/mailman/listinfo/ausnog</a><o:p></o:p></p>
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</a>The information transmitted in this e-mail is for the exclusive use of the intended addressee and may contain confidential and/or privileged material. Any review, re-transmission, dissemination or other use of it, or the taking of any action in reliance
upon this information by persons and/or entities other than the intended recipient is prohibited. If you received this in error, please inform the sender and/or addressee immediately and delete the material. If you have been sent this email and it is not addressed
to you please forward the email as is to hostmaster@ausnetservers.net.au and delete all local and inta-local copies including backups from your system. E-mails may not be secure, may contain computer viruses and may be corrupted in transmission. Please carefully
check this e-mail (and any attachment) accordingly. No warranties are given and no liability is accepted for any loss or damage caused by such matters. This email has been scanned before transmission with business grade antivirus and antispam software but
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