<div dir="ltr"><div>Hi Paul,<br><br></div>Do you have a ticket open with our NOC? Flick me the ticket number and / or some more details off list and I can look into it for you.<br><br>Cheers,<br>Damien (Vocus).<br></div><div class="gmail_extra"><br><div class="gmail_quote">On Thu, Dec 4, 2014 at 5:27 PM, Paul Walters <span dir="ltr"><<a href="mailto:paul.walters@walthome.com" target="_blank">paul.walters@walthome.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr">Ok, I have a client that has a website hosted at 103.29.205.25.<div><br></div><div><p style="margin:0px;font-size:10px;font-family:'Trebuchet MS';color:rgb(108,108,108)">1 <a href="http://gigabitethernet3-3.exi2.melbourne.telstra.net" target="_blank">gigabitethernet3-3.exi2.melbourne.telstra.net</a> (203.50.77.53) 0.332 ms 0.203 ms 0.365 ms</p>
<p style="margin:0px;font-size:10px;font-family:'Trebuchet MS';color:rgb(108,108,108)">2 <a href="http://bundle-ether3-100.win-core1.melbourne.telstra.net" target="_blank">bundle-ether3-100.win-core1.melbourne.telstra.net</a> (203.50.80.129) 2.361 ms 1.476 ms 3.115 ms</p>
<p style="margin:0px;font-size:10px;font-family:'Trebuchet MS';color:rgb(108,108,108)">3 <a href="http://bundle-ether12.ken-core10.sydney.telstra.net" target="_blank">bundle-ether12.ken-core10.sydney.telstra.net</a> (203.50.11.122) 14.359 ms 14.220 ms 14.609 ms</p>
<p style="margin:0px;font-size:10px;font-family:'Trebuchet MS';color:rgb(108,108,108)">4 <a href="http://bundle-ether19.ken-core4.sydney.telstra.net" target="_blank">bundle-ether19.ken-core4.sydney.telstra.net</a> (203.50.11.128) 16.729 ms 15.345 ms 15.983 ms</p>
<p style="margin:0px;font-size:10px;font-family:'Trebuchet MS';color:rgb(108,108,108)">5 <a href="http://tengigabitethernet7-1.ult2.sydney.telstra.net" target="_blank">tengigabitethernet7-1.ult2.sydney.telstra.net</a> (203.50.20.51) 13.232 ms 13.221 ms 12.985 ms</p>
<p style="margin:0px;font-size:10px;font-family:'Trebuchet MS';color:rgb(108,108,108)">6 <a href="http://vocusf.lnk.telstra.net" target="_blank">vocusf.lnk.telstra.net</a> (139.130.73.106) 13.232 ms 13.222 ms 13.110 ms</p>
<p style="margin:0px;font-size:10px;font-family:'Trebuchet MS';color:rgb(108,108,108)">7 <a href="http://ten-0-1-0-1.cor01.syd04.nsw.VOCUS.net.au" target="_blank">ten-0-1-0-1.cor01.syd04.nsw.VOCUS.net.au</a> (175.45.72.76) 30.223 ms 30.333 ms 30.349 ms</p>
<p style="margin:0px;font-size:10px;font-family:'Trebuchet MS';color:rgb(108,108,108)">8 <a href="http://ten-0-1-0-0.cor01.bne03.qld.VOCUS.net.au" target="_blank">ten-0-1-0-0.cor01.bne03.qld.VOCUS.net.au</a> (114.31.194.166) 30.596 ms 30.587 ms 30.223 ms</p>
<p style="margin:0px;font-size:10px;font-family:'Trebuchet MS';color:rgb(108,108,108)">9 <a href="http://ten-2-2-0.bdr01.bne03.qld.VOCUS.net.au" target="_blank">ten-2-2-0.bdr01.bne03.qld.VOCUS.net.au</a> (114.31.194.111) 29.974 ms 29.960 ms 29.849 ms</p>
<p style="margin:0px;font-size:10px;font-family:'Trebuchet MS';color:rgb(108,108,108)">10 <a href="http://as17766.cust.bdr01.bne03.qld.VOCUS.net.au" target="_blank">as17766.cust.bdr01.bne03.qld.VOCUS.net.au</a> (114.31.195.60) 29.971 ms 29.959 ms 30.098 ms</p>
<p style="margin:0px;font-size:10px;font-family:'Trebuchet MS';color:rgb(108,108,108);min-height:11px"><br></p>
<p style="margin:0px;font-size:10px;font-family:'Trebuchet MS';color:rgb(108,108,108)">The next is from AAPT</p>
<p style="margin:0px;font-size:10px;font-family:'Trebuchet MS';color:rgb(108,108,108);min-height:11px"><br></p>
<p style="margin:0px;font-size:10px;font-family:'Trebuchet MS';color:rgb(108,108,108)">1 <a href="http://gi9-9.sglebdist02.nw.aapt.net.au" target="_blank">gi9-9.sglebdist02.nw.aapt.net.au</a> (202.10.15.154) [MPLS: Label 705 Exp 0] 12 msec</p>
<p style="margin:0px;font-size:10px;font-family:'Trebuchet MS';color:rgb(108,108,108)"> <a href="http://gi9-9.sglebdist01.nw.aapt.net.au" target="_blank">gi9-9.sglebdist01.nw.aapt.net.au</a> (202.10.15.152) [MPLS: Label 646 Exp 0] 12 msec</p>
<p style="margin:0px;font-size:10px;font-family:'Trebuchet MS';color:rgb(108,108,108)"> <a href="http://gi9-9.sglebdist02.nw.aapt.net.au" target="_blank">gi9-9.sglebdist02.nw.aapt.net.au</a> (202.10.15.154) [MPLS: Label 705 Exp 0] 12 msec</p>
<p style="margin:0px;font-size:10px;font-family:'Trebuchet MS';color:rgb(108,108,108)"> 2 <a href="http://bu11.sglebcore01.aapt.net.au" target="_blank">bu11.sglebcore01.aapt.net.au</a> (202.10.12.7) [MPLS: Labels 17562/1361 Exp 0] 16 msec</p>
<p style="margin:0px;font-size:10px;font-family:'Trebuchet MS';color:rgb(108,108,108)"> <a href="http://te2-1-110.sglebdist01.aapt.net.au" target="_blank">te2-1-110.sglebdist01.aapt.net.au</a> (202.10.12.130) [MPLS: Labels 388/1361 Exp 0] 16 msec</p>
<p style="margin:0px;font-size:10px;font-family:'Trebuchet MS';color:rgb(108,108,108)"> <a href="http://bu11.sglebcore01.aapt.net.au" target="_blank">bu11.sglebcore01.aapt.net.au</a> (202.10.12.7) [MPLS: Labels 17562/1361 Exp 0] 12 msec</p>
<p style="margin:0px;font-size:10px;font-family:'Trebuchet MS';color:rgb(108,108,108)"> 3 <a href="http://bu11.sglebcore01.aapt.net.au" target="_blank">bu11.sglebcore01.aapt.net.au</a> (202.10.12.7) [MPLS: Labels 17552/1361 Exp 0] 12 msec</p>
<p style="margin:0px;font-size:10px;font-family:'Trebuchet MS';color:rgb(108,108,108)"> <a href="http://te0-0-0-0.bqueecore01.aapt.net.au" target="_blank">te0-0-0-0.bqueecore01.aapt.net.au</a> (202.10.10.66) [MPLS: Labels 17188/1361 Exp 0] 12 msec</p>
<p style="margin:0px;font-size:10px;font-family:'Trebuchet MS';color:rgb(108,108,108)"> <a href="http://bu11.sglebcore01.aapt.net.au" target="_blank">bu11.sglebcore01.aapt.net.au</a> (202.10.12.7) [MPLS: Labels 17552/1361 Exp 0] 12 msec</p>
<p style="margin:0px;font-size:10px;font-family:'Trebuchet MS';color:rgb(108,108,108)"> 4 <a href="http://te2-2.bqueedist01.aapt.net.au" target="_blank">te2-2.bqueedist01.aapt.net.au</a> (202.10.12.18) [MPLS: Label 1361 Exp 0] 12 msec</p>
<p style="margin:0px;font-size:10px;font-family:'Trebuchet MS';color:rgb(108,108,108)"> <a href="http://te0-0-0-0.bqueecore01.aapt.net.au" target="_blank">te0-0-0-0.bqueecore01.aapt.net.au</a> (202.10.10.66) [MPLS: Labels 17182/1361 Exp 0] 12 msec</p>
<p style="margin:0px;font-size:10px;font-family:'Trebuchet MS';color:rgb(108,108,108)"> <a href="http://te2-2.bqueedist01.aapt.net.au" target="_blank">te2-2.bqueedist01.aapt.net.au</a> (202.10.12.18) [MPLS: Label 1361 Exp 0] 12 msec</p>
<p style="margin:0px;font-size:10px;font-family:'Trebuchet MS';color:rgb(108,108,108)"> 5 <a href="http://te2-2.bqueedist01.aapt.net.au" target="_blank">te2-2.bqueedist01.aapt.net.au</a> (202.10.12.18) [MPLS: Label 1361 Exp 0] 12 msec</p>
<p style="margin:0px;font-size:10px;font-family:'Trebuchet MS';color:rgb(108,108,108)"> <a href="http://bu8.bqueebrdr11.aapt.net.au" target="_blank">bu8.bqueebrdr11.aapt.net.au</a> (202.10.14.39) 16 msec</p>
<p style="margin:0px;font-size:10px;font-family:'Trebuchet MS';color:rgb(108,108,108)"> <a href="http://te2-2.bqueedist01.aapt.net.au" target="_blank">te2-2.bqueedist01.aapt.net.au</a> (202.10.12.18) [MPLS: Label 1361 Exp 0] 12 msec</p>
<p style="margin:0px;font-size:10px;font-family:'Trebuchet MS';color:rgb(108,108,108)"> 6 <a href="http://203-174-129-34.bri.static-ipl.aapt.com.au" target="_blank">203-174-129-34.bri.static-ipl.aapt.com.au</a> (203.174.129.34) 12 msec</p>
<p style="margin:0px;font-size:10px;font-family:'Trebuchet MS';color:rgb(108,108,108)"> <a href="http://bu8.bqueebrdr11.aapt.net.au" target="_blank">bu8.bqueebrdr11.aapt.net.au</a> (202.10.14.39) 12 msec</p>
<p style="margin:0px;font-size:10px;font-family:'Trebuchet MS';color:rgb(108,108,108)"> <a href="http://203-174-129-34.bri.static-ipl.aapt.com.au" target="_blank">203-174-129-34.bri.static-ipl.aapt.com.au</a> (203.174.129.34) 12 msec</p>
<p style="margin:0px;font-size:10px;font-family:'Trebuchet MS';color:rgb(108,108,108)"> 7 <a href="http://203-174-129-34.bri.static-ipl.aapt.com.au" target="_blank">203-174-129-34.bri.static-ipl.aapt.com.au</a> (203.174.129.34) 12 msec</p>
<p style="margin:0px;font-size:10px;font-family:'Trebuchet MS';color:rgb(108,108,108)"> <a href="http://203-219-166-4.static.tpgi.com.au" target="_blank">203-219-166-4.static.tpgi.com.au</a> (203.219.166.4) [AS 7545] 12 msec</p>
<p style="margin:0px;font-size:10px;font-family:'Trebuchet MS';color:rgb(108,108,108)"> <a href="http://203-174-129-34.bri.static-ipl.aapt.com.au" target="_blank">203-174-129-34.bri.static-ipl.aapt.com.au</a> (203.174.129.34) 12 msec</p>
<p style="margin:0px;font-size:10px;font-family:'Trebuchet MS';color:rgb(108,108,108)"> 8 <a href="http://203-29-142-150.static.tpgi.com.au" target="_blank">203-29-142-150.static.tpgi.com.au</a> (203.29.142.150) [AS 7545] 12 msec</p>
<p style="margin:0px;font-size:10px;font-family:'Trebuchet MS';color:rgb(108,108,108)"> <a href="http://203-219-166-4.static.tpgi.com.au" target="_blank">203-219-166-4.static.tpgi.com.au</a> (203.219.166.4) [AS 7545] 12 msec</p>
<p style="margin:0px;font-size:10px;font-family:'Trebuchet MS';color:rgb(108,108,108)"> <a href="http://203-29-142-150.static.tpgi.com.au" target="_blank">203-29-142-150.static.tpgi.com.au</a> (203.29.142.150) [AS 7545] 16 msec</p>
<p style="margin:0px;font-size:10px;font-family:'Trebuchet MS';color:rgb(108,108,108)"> 9 <a href="http://203-29-142-150.static.tpgi.com.au" target="_blank">203-29-142-150.static.tpgi.com.au</a> (203.29.142.150) [AS 7545] 12 msec * 12 msec</p></div><div><br></div><div>They have told me that people from Canada can get on it fine, just not people here in AUS. Normally its TPG or AAPT and i just log an internet fault with their NOC team.</div><div><br></div><div>I know VOCUS is having issues, but this has only happen after they went down (24 hours after).</div><div><br></div><div>Any help appreciated.</div><div><br></div><div>Cheers</div><span class="HOEnZb"><font color="#888888"><div>Paul</div></font></span></div>
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