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<p class="MsoNormal">It depends on what’s damaged, and what’s recoverable.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Last time I got somewhat involved, they found compatible rotors/arms for the drive, re-assembled it in their clean room, and read the data off the drive, onto a client supplied USB drive.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">But it depends on what’s actually damaged, and if they can get compatible spares for the job…. That’s why they need to quote each job individually.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Radek<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><b><span lang="EN-US" style="mso-fareast-language:EN-AU">From:</span></b><span lang="EN-US" style="mso-fareast-language:EN-AU"> Russell Brenner [mailto:rbrenner@Brocade.com]
<br>
<b>Sent:</b> Wednesday, 26 November 2014 5:11 PM<br>
<b>To:</b> Radek Tkaczyk<br>
<b>Cc:</b> Greg Macsok; ausnog@ausnog.net<br>
<b>Subject:</b> Re: [AusNOG] SCSI hdd repair companies<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt">How do these recovery guys work? Do they dismantle the disk and whack it into a compatible/tunable platter reader then do bit/block level reading, extracting data that is "whole"?<span style="font-size:12.0pt;mso-fareast-language:EN-AU"><o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><br>
On 26 Nov 2014, at 6:07 pm, Radek Tkaczyk <<a href="mailto:radek@tkaczyk.id.au">radek@tkaczyk.id.au</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal">Payam Data Recovery come up a fair bit<o:p></o:p></p>
<p class="MsoNormal"><a href="http://www.payam.com.au/">http://www.payam.com.au/</a><o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">Kroll Ontrack are the other big player in this field<o:p></o:p></p>
<p class="MsoNormal"><a href="http://www.ontrackdatarecovery.com.au/">http://www.ontrackdatarecovery.com.au/</a><o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">I have a few colleagues that have used Payam in the past and been happy with the results – but it’s not cheap. I think recovery starts at $1k and goes up from there.<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">Radek<o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal"><b><span lang="EN-US" style="mso-fareast-language:EN-AU">From:</span></b><span lang="EN-US" style="mso-fareast-language:EN-AU"> AusNOG [<a href="mailto:ausnog-bounces@lists.ausnog.net">mailto:ausnog-bounces@lists.ausnog.net</a>]
<b>On Behalf Of </b>Greg Macsok<br>
<b>Sent:</b> Wednesday, 26 November 2014 5:02 PM<br>
<b>To:</b> <a href="mailto:ausnog@ausnog.net">ausnog@ausnog.net</a><br>
<b>Subject:</b> [AusNOG] SCSI hdd repair companies</span><o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal"><span style="font-family:"Verdana",sans-serif;color:black">Hi AusNOG,</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-family:"Verdana",sans-serif;color:black"> </span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-family:"Verdana",sans-serif;color:black">We have two failed 36GB SCSI drives in a RAID10 array in a 15 year old Sun disk unit that we need to get repaired as they have critical data on them.</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-family:"Verdana",sans-serif;color:black"> </span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-family:"Verdana",sans-serif;color:black">d0b0t4d0 RAID 1 (Mirrored) DPT RAID-1 34732MB Unknown 4:0</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-family:"Verdana",sans-serif;color:black"> d0b0t3d0 Disk Drive (DASD) SEAGATE ST336704LSUN36G 34732MB Failed Drive</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-family:"Verdana",sans-serif;color:black"> d0b0t5d0 Disk Drive (DASD) SEAGATE ST336605LSUN36G 34732MB Failed Drive</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-family:"Verdana",sans-serif;color:black"> </span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-family:"Verdana",sans-serif;color:black">Wondering if anyone on the list has experience in repairs to very old SCSI disks, and if anyone has any recommended repairers.</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-family:"Verdana",sans-serif;color:black"> </span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-family:"Verdana",sans-serif;color:black">Many thanks,</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-family:"Verdana",sans-serif;color:black"><br>
Greg</span><o:p></o:p></p>
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