<html><body><div style="color:#000; background-color:#fff; font-family:HelveticaNeue, Helvetica Neue, Helvetica, Arial, Lucida Grande, sans-serif;font-size:10px"><div dir="ltr" id="yui_3_16_0_1_1416381317756_52226"><span id="yui_3_16_0_1_1416381317756_52228">I've wondered about this recently. I've just moved to a house with NBN and it was connected fine based on address alone. One of our customers though, had the issue where they were in a two story building and their service was delivered to the NTD on the ground floor instead of first floor, so someone stuffed up there and address alone wasn't enough to identify the correct NTD to deliver the service on.</span></div><div dir="ltr" id="yui_3_16_0_1_1416381317756_52226"><span><br></span></div><div dir="ltr" id="yui_3_16_0_1_1416381317756_52226"><span id="yui_3_16_0_1_1416381317756_52234">I've looked at my NTD and I can't see any distinguishing marks on it, like an ID or something. I know they will all have a unique ID, but I was assuming it would be visible somewhere so that if/when someone wants to order a service from an RSP they can quote the ID off the NTD to ensure the service is delivered to the correct location (and not the guy 3 doors down or 2 levels up).</span></div><div dir="ltr" id="yui_3_16_0_1_1416381317756_52226"><span><br></span></div><div dir="ltr" id="yui_3_16_0_1_1416381317756_52226"><span id="yui_3_16_0_1_1416381317756_52231">Am I just not looking hard enough ? I've taken the cover off and had a good snoop and can't see anything obvious anywhere. The only thing I haven't done is taken the actual device out of the frame it's mounted in, to check on the back of it (although that is hardly user-friendly if it's the case).</span></div><div dir="ltr" id="yui_3_16_0_1_1416381317756_52226"><span><br></span></div><div dir="ltr" id="yui_3_16_0_1_1416381317756_52226"><span id="yui_3_16_0_1_1416381317756_52453">Looking at the images on this page suggests that it should be labelled with "NBN Co property" & "NTD...." (for the ID).</span></div><div dir="ltr" id="yui_3_16_0_1_1416381317756_52226"><span id="yui_3_16_0_1_1416381317756_52374"><a href="http://www.pcauthority.com.au/Feature/271360,what-an-nbn-connection-looks-like.aspx" id="yui_3_16_0_1_1416381317756_52373">What an NBN connection looks like</a><br></span></div><div style="width:450px; font-family: 'Georgia', 'Times', 'Times New Roman', 'serif';margin-top:5px; margin-bottom: 5px; background-color: #ffffff;" contenteditable="false" id="enhancrCard_0" class="link-enhancr-attachment link-enhancr-element"><table class="link-enhancr-element" cellspacing="0" cellpadding="0" border="0" style="width:450px; height:170px; position: relative; display: block;" id="yui_3_16_0_1_1416381317756_52460"><tbody id="yui_3_16_0_1_1416381317756_52459"><tr class="link-enhancr-element" id="yui_3_16_0_1_1416381317756_52541"><td class="link-enhancr-element" colspan="8" style="height: 1px; background-color: #e5e5e5; font-size: 1px; border-collapse: collapse;" id="yui_3_16_0_1_1416381317756_52540"><div class="link-enhancr-element" style="height: 1px; background-color: #e5e5e5; font-size: 1px; line-height:0px;" id="yui_3_16_0_1_1416381317756_52539"> </div></td></tr><tr class="link-enhancr-element" id="yui_3_16_0_1_1416381317756_52498"><td rowspan="5" class="link-enhancr-element" style="width: 1px; background-color: #e5e5e5; font-size: 1pt; border-collapse: collapse;"><div class="link-enhancr-element" style="width: 1px; background-color: #e5e5e5; font-size: 1pt;"> </div></td><td class="link-enhancr-element" rowspan="5" style="vertical-align: middle; width: 168px; height: 168px; background-color: #000000;border-collapse: collapse;" id="yui_3_16_0_1_1416381317756_52537"><div class="link-enhancr-element" style="width: 168px;" align="center"><a href="http://www.pcauthority.com.au/Feature/271360,what-an-nbn-connection-looks-like.aspx" class="link-enhancr-card-urlWrapper link-enhancr-element" style="text-decoration: none !important; color: #000000 !important;"><img alt="image" src="http://i.nextmedia.com.au/Features/NBN-Doonside-NTU1-v2.jpg" class="link-enhancr-thumbnail-image link-enhancr-element" width="168" height="126" style="display: block; margin: auto;"></a></div></td><td rowspan="5" class="link-enhancr-element" style="width: 1px; background-color: #e5e5e5; font-size: 0pt; border-collapse: collapse;"><div class="link-enhancr-element" style="width: 1px; background-color: #e5e5e5; font-size: 1pt;"> </div></td><td rowspan="5" class="link-enhancr-element" style="width: 14px; background-color: #ffffff; font-size: 0pt; border-collapse: collapse;" id="yui_3_16_0_1_1416381317756_52535"><div class="link-enhancr-element" style="width: 14px; background-color: #ffffff; font-size: 14pt;"> </div></td><td colspan="2" class="link-enhancr-element" style="height: 6px; background-color: #ffffff; font-size: 0pt; border-collapse: collapse;" id="yui_3_16_0_1_1416381317756_52544"><div class="link-enhancr-element" style="height: 6px; background-color: #ffffff; font-size: 6pt;" id="yui_3_16_0_1_1416381317756_52543"> </div></td><td rowspan="5" class="link-enhancr-element" style="width: 20px; background-color: #ffffff; font-size: 0pt; border-collapse: collapse;" id="yui_3_16_0_1_1416381317756_52497"><div class="link-enhancr-element" style="width: 20px; background-color: #ffffff; font-size: 20pt;" id="yui_3_16_0_1_1416381317756_52496"> </div></td><td class="link-enhancr-element" rowspan="5" width="1" style="width: 1px; background-color: #e5e5e5; font-size: 1pt; border-collapse: collapse;" id="yui_3_16_0_1_1416381317756_52603"><div class="link-enhancr-element" style="width: 1px; background-color: #e5e5e5; font-size: 1pt;"> </div></td></tr><tr id="yui_3_16_0_1_1416381317756_52501"><td class="link-enhancr-element" colspan="2" style="width: 100%; vertical-align: middle; font-family: 'Georgia', 'Times', 'Times New Roman', 'serif';" id="yui_3_16_0_1_1416381317756_52500"><div class="link-enhancr-text-part link-enhancr-element" style="line-height:16.5px; background-color: #ffffff; height: 135px; width: 245px;" id="yui_3_16_0_1_1416381317756_52505"><div class="link-enhancr-element" style="word-wrap: break-word; word-break: break-all;" id="yui_3_16_0_1_1416381317756_52504"><span class="link-enhancr-element icon  icon-shrink link-enhancr-toggle"></span><span class="link-enhancr-element icon icon-close link-enhancr-delete"></span><a href="http://www.pcauthority.com.au/Feature/271360,what-an-nbn-connection-looks-like.aspx" class="link-enhancr-card-urlWrapper link-enhancr-element" style="text-decoration: none !important; color: #000000 !important; line-height: 100%; font-size: 18px; display: block;" id="yui_3_16_0_1_1416381317756_52532"><span class="link-enhancr-element link-enhancr-card-title" style="margin: 0; font-weight: normal;margin-bottom: 3px; font-size: 18px; line-height: 21px; max-height: 43px; color: #000000; overflow: hidden !important; display: inline-block;" id="yui_3_16_0_1_1416381317756_52534">What an NBN connection looks like</span></a><div style="font-size: 13px; line-height: 20px; color: #999999; max-height: 81px; font-family: 'Georgia', 'Times', 'Times New Roman', 'serif';overflow: hidden;" class="link-enhancr-card-description link-enhancr-element" id="yui_3_16_0_1_1416381317756_52503">A closeup view of how the NBN connects to your home, and some of the networking issues it will pose.</div></div></div></td></tr><tr id="yui_3_16_0_1_1416381317756_52679"><td colspan="2" class="link-enhancr-element" style="height: 4px; background-color: #ffffff; font-size: 0pt; border-collapse: collapse;" id="yui_3_16_0_1_1416381317756_52678"><div class="link-enhancr-element" style="height: 4px; background-color: #ffffff; font-size: 4pt;" id="yui_3_16_0_1_1416381317756_52677"></div></td></tr><tr id="yui_3_16_0_1_1416381317756_52458"><td class="link-enhancr-element" style="vertical-align: middle; font-family: 'Arial', 'Helvetica Neue', 'Helvetica', 'sans-serif';" id="yui_3_16_0_1_1416381317756_52682"><div class="link-enhancr-element" style="font-size: 0pt;" id="yui_3_16_0_1_1416381317756_52681"><a href="http://www.pcauthority.com.au/Feature/271360,what-an-nbn-connection-looks-like.aspx" class="link-enhancr-card-url link-enhancr-element" style="color: black; text-decoration: none !important;cursor:pointer !important;" target="_blank" id="yui_3_16_0_1_1416381317756_52686"><span class="link-enhancr-element link-enhancr-view-on" style="display: inline-block; line-height: 11px; max-width: 145px; min-width: 85px; overflow: hidden; max-height: 13px; word-break: break-all;" id="yui_3_16_0_1_1416381317756_52390"><span class="link-enhancr-element link-enhancr-mobile-no-resize" style="vertical-align:middle; font-size: 9px; line-height: 11px; color: #999999; -moz-text-size-adjust: none; -ms-text-size-adjust: none; -webkit-text-size-adjust:none; text-size-adjust:none;" id="yui_3_16_0_1_1416381317756_52685">View on <span style="font-weight: bold" class="link-enhancr-view-on-domain" id="yui_3_16_0_1_1416381317756_52684">www.pcauthority.co...</span></span></span></a></div></td><td class="link-enhancr-element" style="vertical-align: middle; width: 100px; font-family: 'Arial', 'Helvetica Neue', 'Helvetica', 'sans-serif';" id="yui_3_16_0_1_1416381317756_52457"><div class="link-enhancr-element link-enhancr-preview-wrapper" style="max-width: 100px; min-width: 80px; overflow: hidden; text-align: right; line-height: 11px; max-height: 13px; font-size: 0pt;" id="yui_3_16_0_1_1416381317756_52456"><span class="link-enhancr-element link-enhancr-preview-by link-enhancr-mobile-no-resize" style="vertical-align:middle; font-size: 9px; line-height: 11px; color: #999999; -moz-text-size-adjust: none; -ms-text-size-adjust: none; -webkit-text-size-adjust:none; text-size-adjust:none;" id="yui_3_16_0_1_1416381317756_52455">Preview by Yahoo</span></div></td></tr><tr id="yui_3_16_0_1_1416381317756_52464"><td colspan="2" class="link-enhancr-element" style="height: 9px; background-color: #ffffff; font-size: 0pt; border-collapse: collapse;" id="yui_3_16_0_1_1416381317756_52463"><div class="link-enhancr-element" style="height: 9px; background-color: #ffffff; font-size: 9pt;" id="yui_3_16_0_1_1416381317756_52462"></div></td></tr><tr class="link-enhancr-element" id="yui_3_16_0_1_1416381317756_52492"><td class="link-enhancr-element" colspan="8" style="height: 1px; background-color: #e5e5e5; font-size: 1px; border-collapse: collapse;" id="yui_3_16_0_1_1416381317756_52491"><div class="link-enhancr-element" style="height: 1px; background-color: #e5e5e5; font-size: 1px; line-height:0px" id="yui_3_16_0_1_1416381317756_52490"> </div></td></tr></tbody></table></div><div dir="ltr" id="yui_3_16_0_1_1416381317756_52226"><br></div><div dir="ltr" id="yui_3_16_0_1_1416381317756_52226"><br></div><div dir="ltr" id="yui_3_16_0_1_1416381317756_52226">So perhaps the install done at my house was rushed/sloppy and just didn't label it ? Mine is working fine and I'm not worried about the lack of labelling on it, but just curious whether mine is in the 2% or 80% that aren't labelled (or somewhere in between) ?</div><div dir="ltr" id="yui_3_16_0_1_1416381317756_52226"><br></div><div dir="ltr" id="yui_3_16_0_1_1416381317756_52226"><br></div><div dir="ltr" id="yui_3_16_0_1_1416381317756_52226">Thanks,</div><div dir="ltr" id="yui_3_16_0_1_1416381317756_52226">Tony.</div><div dir="ltr" id="yui_3_16_0_1_1416381317756_52226"><span><br></span></div><br>  <div style="font-family: HelveticaNeue, Helvetica Neue, Helvetica, Arial, Lucida Grande, sans-serif; font-size: 10px;" id="yui_3_16_0_1_1416381317756_52178"> <div style="font-family: HelveticaNeue, Helvetica Neue, Helvetica, Arial, Lucida Grande, Sans-Serif; font-size: 12px;" id="yui_3_16_0_1_1416381317756_52177"> <div dir="ltr" id="yui_3_16_0_1_1416381317756_52176"> <hr size="1" id="yui_3_16_0_1_1416381317756_52205">  <font size="2" face="Arial" id="yui_3_16_0_1_1416381317756_52175"> <b><span style="font-weight:bold;">From:</span></b> Jake Anderson <yahoo@vapourforge.com><br> <b><span style="font-weight: bold;">To:</span></b> John Lindsay <johnslindsay@mac.com>; Guy Ellis <guy@traverse.com.au> <br><b><span style="font-weight: bold;">Cc:</span></b> ausnog@lists.ausnog.net <br> <b id="yui_3_16_0_1_1416381317756_52278"><span style="font-weight: bold;" id="yui_3_16_0_1_1416381317756_52277">Sent:</span></b> Wednesday, 19 November 2014, 23:34<br> <b><span style="font-weight: bold;">Subject:</span></b> Re: [AusNOG] iiNet Tech Contact for NBN Service Config<br> </font> </div> <div class="y_msg_container" id="yui_3_16_0_1_1416381317756_52209"><br><div id="yiv4466228939"><div id="yui_3_16_0_1_1416381317756_52208">
    <div class="yiv4466228939moz-cite-prefix" id="yui_3_16_0_1_1416381317756_52207">Just a thing to confirm, make sure the
      ID of the NTU you have matches up with whats in their system,
      wouldn't be the first time a number has been kicked and your
      service is active on the guy 3 doors down's house.<br clear="none">
      <div class="qtdSeparateBR"><br><br></div><div class="yiv4466228939yqt6849341154" id="yiv4466228939yqtfd81730"><br clear="none">
      On 19/11/14 23:15, John Lindsay wrote:<br clear="none">
    </div></div><div class="yiv4466228939yqt6849341154" id="yiv4466228939yqtfd28561">
    <blockquote type="cite">
      </blockquote></div></div><div class="yiv4466228939yqt6849341154" id="yiv4466228939yqtfd89859"><div id="yui_3_16_0_1_1416381317756_52213"><div class="yiv4466228939" id="yui_3_16_0_1_1416381317756_52222">Probably the dreaded filter on the DHCP server that
        only allows one IP address to be allocated to your service.</div>
      <div class="yiv4466228939" id="yui_3_16_0_1_1416381317756_52212"><br clear="none" class="yiv4466228939">
      </div>
      <div class="yiv4466228939" id="yui_3_16_0_1_1416381317756_52220">If you change CPE you’re screwed until someone works
        out the fault from first principles because, well, iiNet.</div>
      <div class="yiv4466228939" id="yui_3_16_0_1_1416381317756_52218"><br clear="none" class="yiv4466228939">
      </div>
      <div class="yiv4466228939" id="yui_3_16_0_1_1416381317756_52215">Cheers,</div>
      <br clear="none" class="yiv4466228939">
      <div class="yiv4466228939" id="yui_3_16_0_1_1416381317756_52688">
        <div class="yiv4466228939" id="yui_3_16_0_1_1416381317756_52687">John Lindsay</div>
        <div class="yiv4466228939" id="yui_3_16_0_1_1416381317756_52691"><a rel="nofollow" shape="rect" class="yiv4466228939" ymailto="mailto:johnslindsay@mac.com" target="_blank" href="mailto:johnslindsay@mac.com" id="yui_3_16_0_1_1416381317756_52690">johnslindsay@mac.com</a></div>
        <div class="yiv4466228939" id="yui_3_16_0_1_1416381317756_52693">+61403577711</div>
      </div>
      <br clear="none" class="yiv4466228939">
      <div>
        <blockquote class="yiv4466228939" type="cite">
          <div class="yiv4466228939">On 19 Nov 2014, at 8:31 pm, Guy Ellis <<a rel="nofollow" shape="rect" class="yiv4466228939" ymailto="mailto:guy@traverse.com.au" target="_blank" href="mailto:guy@traverse.com.au">guy@traverse.com.au</a>> wrote:</div>
          <br clear="none" class="yiv4466228939Apple-interchange-newline">
          <div class="yiv4466228939">
            <div class="yiv4466228939moz-cite-prefix" style="font-family:Helvetica;font-size:12px;font-style:normal;font-variant:normal;font-weight:normal;letter-spacing:normal;line-height:normal;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255, 255, 255);">DHCP work?<br clear="none" class="yiv4466228939">
              <br clear="none" class="yiv4466228939">
              On 19/11/2014 8:24 PM, Darren Moss wrote:<br clear="none" class="yiv4466228939">
            </div>
            <blockquote class="yiv4466228939" type="cite" style="font-family:Helvetica;font-size:12px;font-style:normal;font-variant:normal;font-weight:normal;letter-spacing:normal;line-height:normal;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px;background-color:rgb(255, 255, 255);">
              <div class="yiv4466228939WordSection1" style="">
                <div class="yiv4466228939" style="margin:0cm 0cm 0.0001pt;font-size:11pt;font-family:Calibri, sans-serif;">Evening
                  All,</div> 
                <div class="yiv4466228939" style="margin:0cm 0cm 0.0001pt;font-size:11pt;font-family:Calibri, sans-serif;">  </div> 
                <div class="yiv4466228939" style="margin:0cm 0cm 0.0001pt;font-size:11pt;font-family:Calibri, sans-serif;">Can
                  someone from iiNet (a proper tech person) please
                  contact me to discuss issues we are having getting an
                  NBN connection up and running.</div> 
                <div class="yiv4466228939" style="margin:0cm 0cm 0.0001pt;font-size:11pt;font-family:Calibri, sans-serif;">  </div> 
                <div class="yiv4466228939" style="margin:0cm 0cm 0.0001pt;font-size:11pt;font-family:Calibri, sans-serif;">NTD is in
                  place, lights are on but nobody home.</div> 
                <div class="yiv4466228939" style="margin:0cm 0cm 0.0001pt;font-size:11pt;font-family:Calibri, sans-serif;">  </div> 
                <div class="yiv4466228939" style="margin:0cm 0cm 0.0001pt;font-size:11pt;font-family:Calibri, sans-serif;">At the
                  moment we are bouncing around Corporate which is just
                  a waste of time for all involved.</div> 
                <div class="yiv4466228939" style="margin:0cm 0cm 0.0001pt;font-size:11pt;font-family:Calibri, sans-serif;">  </div> 
                <div class="yiv4466228939" style="margin:0cm 0cm 0.0001pt;font-size:11pt;font-family:Calibri, sans-serif;">Many
                  thanks</div> 
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                <div class="yiv4466228939" style="margin:0cm 0cm 0.0001pt;font-size:11pt;font-family:Calibri, sans-serif;">Darren.</div> 
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              <pre class="yiv4466228939">_______________________________________________
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Guy Ellis
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T: +61 3 9386 4435 M: +61 419 398 234
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      <pre>_______________________________________________
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