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<div>Sorry Jacob,</div>
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<div>You have quoted me below your comments with a statement that didn’t come from me, just so everyone is clear that was someone elses quote you have there.</div>
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<div>Many thanks</div>
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<span style="font-size: 11pt; color: rgb(127, 127, 127);">Kind regards,</span><span style="font-size: 11pt;"><o:p></o:p></span></p>
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<b><span style="font-size: 10.5pt; font-family: Helvetica, sans-serif;">Barry Murphy</span></b><span style="font-size: 10.5pt; font-family: Helvetica, sans-serif;"> / </span><b><span style="font-size: 10.5pt; font-family: Helvetica, sans-serif; color: rgb(255, 158, 1);">Chief
Operating Officer</span></b><span style="font-size: 10.5pt; font-family: Helvetica, sans-serif;"><br>
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<span style="font-weight:bold">From: </span>Jacob Gardiner <<a href="mailto:jacob@jacobgardiner.com">jacob@jacobgardiner.com</a>><br>
<span style="font-weight:bold">Date: </span>Tuesday, 18 November 2014 12:35 pm<br>
<span style="font-weight:bold">To: </span>Barry Murphy <<a href="mailto:barry@vibecommunications.co.nz">barry@vibecommunications.co.nz</a>><br>
<span style="font-weight:bold">Cc: </span>"<a href="mailto:ausnog@lists.ausnog.net">ausnog@lists.ausnog.net</a>" <<a href="mailto:ausnog@lists.ausnog.net">ausnog@lists.ausnog.net</a>><br>
<span style="font-weight:bold">Subject: </span>Re: [AusNOG] Re RackCentral<br>
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I think these types of lists are terrible. We should just have a legal system that works, which to my understanding it does. As James said earlier, it just takes time to go through the system.</div>
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There’s a similar thing for credit, which in turn is your credit rating score - that system doesn’t work very well. All you need is one crappy account manager who doesn’t feel like answering your emails negative record your rating, preventing you from gaining
any credit which you would have no other issue in servicing. </div>
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<p style="color:#000;">On 18 November 2014 at 10:19:33 am, Barry Murphy (<a href="mailto:barry@vibecommunications.co.nz">barry@vibecommunications.co.nz</a>) wrote:</p>
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<div><span style="color: rgb(0, 0, 0); font-family: 'helvetica Neue', helvetica; font-size: 13px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: 19.5px; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; float: none; display: inline !important;">What
is missing in our industry is something like </span><a href="http://www.tica.com.au/" style="font-family: 'helvetica Neue', helvetica; font-size: 13px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: 19.5px; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px;">http://www.tica.com.au/</a><span style="color: rgb(0, 0, 0); font-family: 'helvetica Neue', helvetica; font-size: 13px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: 19.5px; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; float: none; display: inline !important;"><span class="Apple-converted-space"> </span>for
ISPs. I've known a lot of dodgy providers who just move to another supplier of services. It would be great if there was some sort of industry reporting agency for customer - personal and business.</span></div>
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