<html><head><style>body{font-family:Helvetica,Arial;font-size:13px}</style></head><body style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space;"><div id="bloop_customfont" style="font-family:Helvetica,Arial;font-size:13px; color: rgba(0,0,0,1.0); margin: 0px; line-height: auto;">Apologies mate, Definitely not intentional. </div> <br> <div id="bloop_sign_1416288599159798272" class="bloop_sign"><div style="font-family:helvetica,arial;font-size:13px">-- <br>Jacob Gardiner<br><a href="https://twitter.com/jacobgardiner">@jacobgardiner</a></div></div> <br><p style="color:#000;">On 18 November 2014 at 3:31:06 pm, Barry Murphy (<a href="mailto:barry@vibecommunications.co.nz">barry@vibecommunications.co.nz</a>) wrote:</p> <blockquote type="cite" class="clean_bq"><span><div style="word-wrap: break-word; -webkit-nbsp-mode: space; -webkit-line-break: after-white-space; color: rgb(0, 0, 0); font-size: 14px; font-family: Calibri, sans-serif;"><div></div><div>
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<div>Sorry Jacob,</div>
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<div>You have quoted me below your comments with a statement that
didn’t come from me, just so everyone is clear that was someone
elses quote you have there.</div>
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<div>Many thanks</div>
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<span style="font-size: 11pt; color: rgb(127, 127, 127);">Kind
regards,</span></p>
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<b><span style="font-size: 10.5pt; font-family: Helvetica, sans-serif;">Barry
Murphy</span></b><span style="font-size: 10.5pt; font-family: Helvetica, sans-serif;"> / </span><b><span style="font-size: 10.5pt; font-family: Helvetica, sans-serif; color: rgb(255, 158, 1);">Chief
Operating Officer</span></b><span style="font-size: 10.5pt; font-family: Helvetica, sans-serif;"><br></span></p>
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<span id="OLK_SRC_BODY_SECTION"><span style="font-weight:bold">From:</span> Jacob Gardiner <<a href="mailto:jacob@jacobgardiner.com">jacob@jacobgardiner.com</a>><br>
<span style="font-weight:bold">Date:</span> Tuesday, 18 November
2014 12:35 pm<br>
<span style="font-weight:bold">To:</span> Barry Murphy <<a href="mailto:barry@vibecommunications.co.nz">barry@vibecommunications.co.nz</a>><br>
<span style="font-weight:bold">Cc:</span> "<a href="mailto:ausnog@lists.ausnog.net">ausnog@lists.ausnog.net</a>"
<<a href="mailto:ausnog@lists.ausnog.net">ausnog@lists.ausnog.net</a>><br>
<span style="font-weight:bold">Subject:</span> Re: [AusNOG] Re
RackCentral<br></span></div>
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I think these types of lists are terrible. We should just have a
legal system that works, which to my understanding it does. As
James said earlier, it just takes time to go through the
system.</div>
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There’s a similar thing for credit, which in turn is your credit
rating score - that system doesn’t work very well. All you need is
one crappy account manager who doesn’t feel like answering your
emails negative record your rating, preventing you from gaining any
credit which you would have no other issue in servicing.
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<p style="color:#000;">On 18 November 2014 at 10:19:33 am, Barry
Murphy (<a href="mailto:barry@vibecommunications.co.nz">barry@vibecommunications.co.nz</a>)
wrote:</p>
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What is missing in our industry is something
like </span><a href="http://www.tica.com.au/" style="font-family: 'helvetica Neue', helvetica; font-size: 13px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: 19.5px; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px;">http://www.tica.com.au/</a><span style="color: rgb(0, 0, 0); font-family: 'helvetica Neue', helvetica; font-size: 13px; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: 19.5px; orphans: auto; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: auto; word-spacing: 0px; -webkit-text-stroke-width: 0px; float: none; display: inline !important;"><span class="Apple-converted-space"> </span>for
ISPs. I've known a lot of dodgy providers who just move to
another supplier of services. It would be great if there was
some sort of industry reporting agency for customer - personal and
business.</span></span></div>
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