<div dir="ltr">I very much agree with Jared.<div><br></div><div>Shit CSR's are everywhere, including Australia. It is about how they are trained and how much money you spend finding the right people.</div></div><div class="gmail_extra"><br clear="all"><div><div class="gmail_signature"><div dir="ltr"><div><br>...Skeeve</div><div><br></div><div><div><b style="font-size:13px;font-family:Calibri">Skeeve Stevens - </b><span style="font-size:13px;font-family:Calibri">eintellego Networks Pty Ltd</span></div><div><div><span style="font-family:Calibri;font-size:13px"><a href="mailto:skeeve@eintellegonetworks.com" target="_blank">skeeve@eintellegonetworks.com</a> ; <a href="http://www.eintellegonetworks.com/" target="_blank">www.eintellegonetworks.com</a></span><font><p style="font-family:Calibri;font-size:13px;margin:0px">Phone: 1300 239 038; Cell +61 (0)414 753 383 ; <a>skype://skeeve</a></p><p style="font-family:Calibri;font-size:13px;margin:0px"><a href="http://facebook.com/eintellegonetworks" target="_blank">facebook.com/eintellegonetworks</a> ; <a href="http://twitter.com/networkceoau" target="_blank"></a><a href="http://linkedin.com/in/skeeve" target="_blank">linkedin.com/in/skeeve</a> </p><p style="font-family:Calibri;font-size:13px;margin:0px"><a href="http://twitter.com/theispguy" target="_blank">twitter.com/theispguy</a><span style="color:rgb(0,0,0)"> ; blog: </span><a href="http://www.theispguy.com/" target="_blank">www.theispguy.com</a><br></p><p style="font-family:Calibri;font-size:13px;margin:0px"><img src="http://eintellegonetworks.com/logos/ein09.png"><br></p><p style="margin:0px"><span style="color:rgb(127,0,127);font-family:Calibri,sans-serif;font-size:13px">The Experts Who The Experts Call</span></p></font></div><div style="font-family:Calibri,sans-serif;font-size:14px;color:rgb(127,0,127)"><span style="color:rgb(0,32,96);font-size:13px">Juniper - Cisco </span><span style="color:rgb(0,32,96);font-size:13px">- Cloud</span><span style="color:rgb(0,32,96);font-size:13px"> </span><span style="color:rgb(0,32,96);font-size:13px">- Consulting</span><span style="color:rgb(0,32,96);font-size:13px"> </span><span style="color:rgb(0,32,96);font-size:13px">- IPv4 Brokering</span></div></div></div></div></div></div>
<br><div class="gmail_quote">On 8 November 2014 20:50, Jared Hirst <span dir="ltr"><<a href="mailto:jared.hirst@serversaustralia.com.au" target="_blank">jared.hirst@serversaustralia.com.au</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">Oh wow..... You are truly un believable to have this attitude mate. This is not what this list is for. This is a network operations list, not a list for your 'buddy' to get help sending emails.<div><br></div><div>It's also no place for this profanity and attitude. </div><div><br></div><div>Most, if not all successful players in this market have some form of level 1 offshore, not always due to cost savings, but sometimes. And the reason for this is to help offer a cheaper service.</div><div><br></div><div>Regardless of all the above, these people are human beings like you and I, not pieces of crap as you seem to think.</div><div><br></div><div>They offshore people can be useless IF the training is useless, but that same issue happens here in AU, so your stereotype is wrong.</div><div><br></div><div>Sorry ausnog that you had to see this ridiculous attitude from one of the members!<span></span><br><br>On Saturday, November 8, 2014, ANSA SERVERS <<a href="mailto:info@ausnetservers.net.au" target="_blank">info@ausnetservers.net.au</a>> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div lang="EN-AU" link="blue" vlink="purple">
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">I shouldn’t need to contact them if they didn’t screw with shit so no jarred I wont stop “slamming” them just because you and your
other chums are tight asses and wont pay Australians who are COMPATANT at what they do and are worth the money they deserve don’t blame me!
<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">If you carnt help me don’t bother emailing me SIMPLE!, I got no time for games
<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">Regards,<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"> <u></u><u></u></span></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:#34348d">Matthew Matters </span></b><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:#34348d">Managing Director / CEO of Aus Net Servers Australia
Pty Ltd</span><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:#691260"><br>
</span><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:black">Management Department | Small Business Hosting Sales & Services | Aus Net Servers Australia Pty Ltd</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"><u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:black">P 1300 933 038 | M 0428 028 091 | E </span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><a><span style="font-size:10.0pt;color:black">mmatters@ausnetservers.net.au</span></a></span><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:black"> |
W </span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><a href="http://www.ausnetservers.net.au/" target="_blank"><span style="font-size:10.0pt;color:black">www.ausnetservers.net.au</span></a></span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"><u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:black">ABN 25 162 013 194 | ACN 162 013 194 | ARBN B2318 229M | #1 For Dedicated Hosting Solutions For Small Business Since 2007</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"><u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"><u></u> <u></u></span></p>
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Jared Hirst [mailto:<a>jared.hirst@serversaustralia.com.au</a>]
<br>
<b>Sent:</b> Saturday, 8 November 2014 8:34 PM<br>
<b>To:</b> ANSA SERVERS<br>
<b>Cc:</b> <a>ausnog@lists.ausnog.net</a><br>
<b>Subject:</b> Re: [AusNOG] TPG NOC CONTACT<u></u><u></u></span></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">Wow... Just wow. I suggest you clean that attitude up otherwise they certainly won't help you.<u></u><u></u></p>
<div>
<p class="MsoNormal"><u></u> <u></u></p>
</div>
<div>
<p class="MsoNormal">I have been through this with you before, stop slamming offshore or out of AU call centres!<br>
<br>
On Saturday, November 8, 2014, ANSA SERVERS <<a>info@ausnetservers.net.au</a>> wrote:<u></u><u></u></p>
<blockquote style="border:none;border-left:solid #cccccc 1.0pt;padding:0cm 0cm 0cm 6.0pt;margin-left:4.8pt;margin-right:0cm">
<div>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">Done that already, they are as useless as too tits on a bull!, typical offshore call centre operators
they have no logic or creative thinking… I guess you get what you pay for</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"> </span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d">Regards,</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"> </span><u></u><u></u></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:#34348d">Matthew Matters </span></b><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:#34348d">Managing
Director / CEO of Aus Net Servers Australia Pty Ltd</span><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:#691260"><br>
</span><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:black">Management Department | Small Business Hosting Sales & Services | Aus Net Servers Australia Pty Ltd</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:black">P 1300 933 038 | M 0428 028 091 | E </span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><a><span style="font-size:10.0pt;color:black">mmatters@ausnetservers.net.au</span></a></span><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:black"> |
W </span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><a href="http://www.ausnetservers.net.au/" target="_blank"><span style="font-size:10.0pt;color:black">www.ausnetservers.net.au</span></a></span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:black">ABN 25 162 013 194 | ACN 162 013 194 | ARBN B2318 229M | #1 For Dedicated Hosting Solutions For Small
Business Since 2007</span><u></u><u></u></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1f497d"> </span><u></u><u></u></p>
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Jared
Hirst [mailto:<a>jared.hirst@serversaustralia.com.au</a>]
<br>
<b>Sent:</b> Saturday, 8 November 2014 6:36 PM<br>
<b>To:</b> ANSA SERVERS<br>
<b>Cc:</b> <a>
ausnog@lists.ausnog.net</a><br>
<b>Subject:</b> Re: [AusNOG] TPG NOC CONTACT</span><u></u><u></u></p>
<p class="MsoNormal"> <u></u><u></u></p>
<p class="MsoNormal">You should have that user contact the TPG help desk. Not sure that it's really a network operations centre issue.<br>
<br>
On Saturday, November 8, 2014, ANSA SERVERS <<a>info@ausnetservers.net.au</a>> wrote:<u></u><u></u></p>
<blockquote style="border:none;border-left:solid #cccccc 1.0pt;padding:0cm 0cm 0cm 6.0pt;margin-left:4.8pt;margin-top:5.0pt;margin-right:0cm;margin-bottom:5.0pt">
<div>
<div>
<p class="MsoNormal">Hi Noggers,<u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"> <u></u><u></u></p>
</div>
<div>
<p class="MsoNormal" style="margin-bottom:12.0pt">I have a client that has issues with sending mail through the tog mail servers keeps getting bounced or marked as spam can someone contact me off list <u></u><u></u></p>
<div>
<p class="MsoNormal">Regards,<u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"> <u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"><b>Matthew Matters </b>Managing Director / CEO of Aus Net Servers Australia Pty Ltd<br>
Management Department | Small Business Hosting Sales & Services | Aus Net Servers Australia Pty Ltd<u></u><u></u></p>
</div>
<div>
<p class="MsoNormal">P <a href="tel:1300%20933%20038" target="_blank">1300 933 038</a> | M <a href="tel:0428%20028%20091" target="_blank">0428 028 091</a> | E <a>mmatters@ausnetservers.net.au</a> |
W <a href="http://www.ausnetservers.net.au/" target="_blank">www.ausnetservers.net.au</a><u></u><u></u></p>
</div>
<div>
<p class="MsoNormal">ABN <a href="tel:25%20162%20013%20194" target="_blank">25 162 013 194</a> | ACN <a href="tel:162%20013%20194" target="_blank">162 013 194</a> | ARBN B2318 229M | #1 For Dedicated
Hosting Solutions For Small Business Since 2007<u></u><u></u></p>
</div>
</div>
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<h1 style="margin-bottom:3.75pt"><span style="font-size:12.0pt;color:#20487a;font-weight:normal">Jared Hirst</span><u></u><u></u></h1>
<h6 style="margin-bottom:3.75pt"><span style="font-size:9.0pt;color:#686868;font-weight:normal">Chief Executive Officer</span><u></u><u></u></h6>
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<p style="margin-top:0cm;line-height:12.0pt"><span style="font-size:7.5pt;font-family:"Arial",sans-serif;color:#535353">Office Address:</span><span style="font-size:7.5pt;font-family:"Arial",sans-serif;color:#737373"> 2/2 Teamster Close, Tuggerah NSW 2259 <br>
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<h1 style="margin-right:0cm;margin-bottom:3.75pt;margin-left:0cm">
<span style="font-size:12.0pt;color:#20487a;font-weight:normal">Jared Hirst<u></u><u></u></span></h1>
<h6 style="margin-right:0cm;margin-bottom:3.75pt;margin-left:0cm">
<span style="font-size:9.0pt;color:#686868;font-weight:normal">Chief Executive Officer<u></u><u></u></span></h6>
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<p style="margin-top:0cm;line-height:12.0pt"><span style="font-size:7.5pt;font-family:"Arial",sans-serif;color:#535353">Office Address:</span><span style="font-size:7.5pt;font-family:"Arial",sans-serif;color:#737373"> 2/2 Teamster Close, Tuggerah NSW 2259 <br>
</span><span style="font-size:7.5pt;font-family:"Arial",sans-serif;color:#535353">Postal Address:</span><span style="font-size:7.5pt;font-family:"Arial",sans-serif;color:#737373"> PO Box 3187, Tuggerah NSW 2259 <br>
</span><span style="font-size:7.5pt;font-family:"Arial",sans-serif;color:#535353">Phone:</span><span style="font-size:7.5pt;font-family:"Arial",sans-serif;color:#737373"> +61 2 8115 8801 | Network Ops: +61 2 8115 8850 | Main Switch: +61 2 8115 8888 <br>
</span><span style="font-size:7.5pt;font-family:"Arial",sans-serif;color:#535353">Web:</span><span style="font-size:7.5pt;font-family:"Arial",sans-serif;color:#737373"> <a href="http://www.serversaustralia.com.au" target="_blank">www.serversaustralia.com.au</a><u></u><u></u></span></p>
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<p class="MsoNormal"><a href="http://serversaustralia.com.au/" target="_blank"><span style="text-decoration:none"><img border="0" width="90" height="90" src="https://www.mysau.com.au/template/images/signature-images/sau-logo.png" alt="Servers Australia - Logo "></span></a><u></u><u></u></p>
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<p class="MsoNormal"><a href="https://docs.google.com/a/serversaustralia.com.au/forms/d/1LN6H3Dc8TCJFmNH7pxVkAfrhP3MosGNAueA8hteFbIY/viewform#start=openform" title="Online Survey" target="_blank"><span style="text-decoration:none"><u></u><u></u></span></a></p>
<h2 style="margin-right:0cm;margin-bottom:1.5pt;margin-left:0cm">
<span style="font-size:10.5pt;color:#20487a;font-weight:normal"><a href="https://docs.google.com/a/serversaustralia.com.au/forms/d/1LN6H3Dc8TCJFmNH7pxVkAfrhP3MosGNAueA8hteFbIY/viewform#start=openform" title="Online Survey" target="_blank"><span style="color:#20487a;text-decoration:none">How
are we doing?<u></u><u></u></span></a></span></h2>
<h6 style="margin-right:0cm;margin-bottom:7.5pt;margin-left:0cm">
<span style="color:#20487a;font-weight:normal"><a href="https://docs.google.com/a/serversaustralia.com.au/forms/d/1LN6H3Dc8TCJFmNH7pxVkAfrhP3MosGNAueA8hteFbIY/viewform#start=openform" title="Online Survey" target="_blank"><span style="color:#20487a;text-decoration:none">please
click here to tell Servers Australia - We‘re listening<u></u><u></u></span></a></span></h6>
<p class="MsoNormal"><a href="http://www.facebook.com/ServersAustralia" target="_blank"><span style="text-decoration:none"><img border="0" width="24" height="24" src="https://www.mysau.com.au/template/images/signature-images/facebook-logo.png" alt="Find Us on Facebook"></span></a> <a href="http://twitter.com/serversau" target="_blank"><span style="text-decoration:none"><img border="0" width="24" height="24" src="https://www.mysau.com.au/template/images/signature-images/twitter-logo.png" alt="Follow us on Twitter"></span></a> <a href="https://plus.google.com/112681060777876559914" target="_blank"><span style="text-decoration:none"><img border="0" width="24" height="24" src="https://www.mysau.com.au/template/images/signature-images/gplus-logo.png" alt="Follow us on Google"></span></a><u></u><u></u></p>
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<p style="margin-top:7.5pt;line-height:12.0pt"><strong><span style="font-size:6.0pt;font-family:"Arial",sans-serif;color:black">Notice:</span></strong><span style="font-size:6.0pt;font-family:"Arial",sans-serif;color:#737373"> This message may contain private
and confidential information intended only for the recipients. If you have received this message in error please delete immediately and notify the sender, as any distribution or reproduction of this message is prohibited. The views & opinions expressed in
this e-mail are NOT necessarily those of Servers Australia<u></u><u></u></span></p>
<p style="margin-top:0cm;line-height:12.0pt"><span style="font-size:6.0pt;font-family:"Arial",sans-serif;color:#31ad5d">Please consider the environment before printing this email - every year we are losing 40 million acres of oxygen producing forests through
logging and land clearing.<u></u><u></u></span></p>
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</div>
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</blockquote></div><br><br>-- <br><div dir="ltr"><table width="100%" border="0" cellpadding="0" cellspacing="0" bgcolor="#fff" style="color:rgb(135,167,164);font-family:Arial,Helvetica,sans-serif;font-size:12px;padding:40px 10px"><tbody><tr><td><table border="0" cellpadding="0" cellspacing="0" width="100%"><tbody><tr><td><h1 style="font-size:16px;font-weight:normal;color:rgb(32,72,122);margin-top:0px;margin-bottom:5px">Jared Hirst</h1><h6 style="font-size:12px;font-weight:normal;color:rgb(104,104,104);margin-top:0px;margin-bottom:5px">Chief Executive Officer</h6></td></tr></tbody></table></td></tr><tr><td><table border="0" cellpadding="0" cellspacing="0" width="100%"><tbody><tr><td><p style="color:rgb(115,115,115);font-size:10px;font-family:Arial,Helvetica,sans-serif;margin-top:0px;line-height:16px"><span style="color:rgb(83,83,83)">Office Address:</span> 2/2 Teamster Close, Tuggerah NSW 2259 <br><span style="color:rgb(83,83,83)">Postal Address:</span> PO Box 3187, Tuggerah NSW 2259 <br><span style="color:rgb(83,83,83)">Phone:</span> +61 2 8115 8801 | Network Ops: +61 2 8115 8850 | Main Switch: +61 2 8115 8888 <br><span style="color:rgb(83,83,83)">Web:</span> <a href="http://www.serversaustralia.com.au" target="_blank">www.serversaustralia.com.au</a></p></td></tr></tbody></table></td></tr><tr><td style="padding-top:10px;padding-bottom:10px"><table border="0" cellpadding="0" cellspacing="0" width="100%"><tbody><tr><td width="100px" style="width:100px;border-right-width:1px;border-color:rgb(117,153,207);border-right-style:solid"><a href="http://serversaustralia.com.au/" target="_blank"><img src="https://www.mysau.com.au/template/images/signature-images/sau-logo.png" height="90" width="90" alt="Servers Australia - Logo "></a></td><td valign="middle" style="padding-left:20px"><a href="https://docs.google.com/a/serversaustralia.com.au/forms/d/1LN6H3Dc8TCJFmNH7pxVkAfrhP3MosGNAueA8hteFbIY/viewform#start=openform" title="Online Survey" style="text-decoration:none" target="_blank"><h2 style="font-size:14px;font-weight:normal;color:rgb(32,72,122);margin-top:0px;margin-bottom:2px">How are we doing?</h2><h6 style="font-size:10px;font-weight:normal;color:rgb(32,72,122);margin-top:0px;margin-bottom:10px">please click here to tell Servers Australia - We‘re listening</h6></a><a href="http://www.facebook.com/ServersAustralia" target="_blank"><img src="https://www.mysau.com.au/template/images/signature-images/facebook-logo.png" height="24" width="24" alt="Find Us on Facebook"></a> <a href="http://twitter.com/serversau" target="_blank"><img src="https://www.mysau.com.au/template/images/signature-images/twitter-logo.png" height="24" width="24" alt="Follow us on Twitter"></a> <a href="https://plus.google.com/112681060777876559914" target="_blank"><img src="https://www.mysau.com.au/template/images/signature-images/gplus-logo.png" height="24" width="24" alt="Follow us on Google"></a></td></tr></tbody></table></td></tr><tr><td><table><tbody><tr><td><p style="color:rgb(115,115,115);font-size:8px;font-family:Arial,Helvetica,sans-serif;margin-top:10px;line-height:16px"><strong style="color:rgb(0,0,0)">Notice:</strong> This message may contain private and confidential information intended only for the recipients. If you have received this message in error please delete immediately and notify the sender, as any distribution or reproduction of this message is prohibited. The views & opinions expressed in this e-mail are NOT necessarily those of Servers Australia</p><p style="color:rgb(49,173,93);font-size:8px;font-family:Arial,Helvetica,sans-serif;margin-top:0px;line-height:16px">Please consider the environment before printing this email - every year we are losing 40 million acres of oxygen producing forests through logging and land clearing.</p></td></tr></tbody></table></td></tr></tbody></table></div><br>
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