<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8">
<meta name="Generator" content="Microsoft Word 15 (filtered medium)">
<!--[if !mso]><style>v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}
</style><![endif]--><style><!--
/* Font Definitions */
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0cm;
margin-bottom:.0001pt;
font-size:12.0pt;
font-family:"Times New Roman",serif;}
h1
{mso-style-priority:9;
mso-style-link:"Heading 1 Char";
mso-margin-top-alt:auto;
margin-right:0cm;
mso-margin-bottom-alt:auto;
margin-left:0cm;
font-size:24.0pt;
font-family:"Times New Roman",serif;
font-weight:bold;}
h2
{mso-style-priority:9;
mso-style-link:"Heading 2 Char";
mso-margin-top-alt:auto;
margin-right:0cm;
mso-margin-bottom-alt:auto;
margin-left:0cm;
font-size:18.0pt;
font-family:"Times New Roman",serif;
font-weight:bold;}
h6
{mso-style-priority:9;
mso-style-link:"Heading 6 Char";
mso-margin-top-alt:auto;
margin-right:0cm;
mso-margin-bottom-alt:auto;
margin-left:0cm;
font-size:7.5pt;
font-family:"Times New Roman",serif;
font-weight:bold;}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:purple;
text-decoration:underline;}
p
{mso-style-priority:99;
mso-margin-top-alt:auto;
margin-right:0cm;
mso-margin-bottom-alt:auto;
margin-left:0cm;
font-size:12.0pt;
font-family:"Times New Roman",serif;}
span.Heading1Char
{mso-style-name:"Heading 1 Char";
mso-style-priority:9;
mso-style-link:"Heading 1";
font-family:"Calibri Light",sans-serif;
color:#2E74B5;
mso-fareast-language:EN-AU;}
span.Heading6Char
{mso-style-name:"Heading 6 Char";
mso-style-priority:9;
mso-style-link:"Heading 6";
font-family:"Calibri Light",sans-serif;
color:#1F4D78;
mso-fareast-language:EN-AU;}
span.Heading2Char
{mso-style-name:"Heading 2 Char";
mso-style-priority:9;
mso-style-link:"Heading 2";
font-family:"Calibri Light",sans-serif;
color:#2E74B5;
mso-fareast-language:EN-AU;}
span.EmailStyle22
{mso-style-type:personal-reply;
font-family:"Calibri",sans-serif;
color:#1F497D;}
.MsoChpDefault
{mso-style-type:export-only;
font-family:"Calibri",sans-serif;
mso-fareast-language:EN-US;}
@page WordSection1
{size:612.0pt 792.0pt;
margin:72.0pt 72.0pt 72.0pt 72.0pt;}
div.WordSection1
{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head>
<body lang="EN-AU" link="blue" vlink="purple">
<div class="WordSection1">
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US">Hi Jared,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US">My apologies, I was not refering to you. The person or persons know who they are and I am asking they cease it before I really loose
my cool.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US">If you don’t like me, take it to me in an email not via my support numbers and my live chat<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> <o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:#34348D">Matthew Matters </span></b><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:#34348D">Managing Director / CEO of Aus Net Servers Australia
Pty Ltd</span><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:#691260"><br>
</span><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:black">Management Department | Small Business Hosting Sales & Services | Aus Net Servers Australia Pty Ltd</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:black">P 1300 933 038 | M 0428 028 091 | E </span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><a href="mailto:mmatters@ausnetservers.net.au" target="_blank"><span style="font-size:10.0pt;color:black">mmatters@ausnetservers.net.au</span></a></span><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:black"> |
W </span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><a href="http://www.ausnetservers.net.au/" target="_blank"><span style="font-size:10.0pt;color:black">www.ausnetservers.net.au</span></a></span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:black">ABN 25 162 013 194 | ACN 162 013 194 | ARBN B2318 229M | #1 For Dedicated Hosting Solutions For Small Business Since 2007</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Jared Hirst [mailto:jared.hirst@serversaustralia.com.au]
<br>
<b>Sent:</b> Sunday, 9 November 2014 2:21 PM<br>
<b>To:</b> ANSA SERVERS<br>
<b>Cc:</b> Skeeve Stevens; ausnog@lists.ausnog.net<br>
<b>Subject:</b> Re: [AusNOG] TPG NOC CONTACT<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I haven't been to your site....that's very immature to blame me with no evidence :(<o:p></o:p></p>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<div>
<p class="MsoNormal">I'm at the mariners soccer game.<o:p></o:p></p>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<div>
<p class="MsoNormal">I ended all convos when Bevan asked! Enjoy your day.<br>
<br>
On Sunday, November 9, 2014, ANSA SERVERS <<a href="mailto:info@ausnetservers.net.au">info@ausnetservers.net.au</a>> wrote:<o:p></o:p></p>
<blockquote style="border:none;border-left:solid #CCCCCC 1.0pt;padding:0cm 0cm 0cm 6.0pt;margin-left:4.8pt;margin-right:0cm">
<div>
<div>
<p class="MsoNormal">Every one deserves to be treated with dignity and respect. When you have little time and under the pump the last thing you want is an unqualified inexperienced csr on the other end of the phone that has no latural thinking and follows the
same tests and checklist you have already followed before calling them<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<div>
<p class="MsoNormal">FYI: once again Jared your putting words in my mouth about me not contacting the helpdesk before jumping on here, you and your idiotic chum that keeps asking if i have switched cheers needs to get a grip, going onto my websites live support
system and initiating a sales or support request is just childish<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<div>
<p class="MsoNormal">This is the last i will be covering this topic over a private matter as NOT what this list is for and i will not standby and let you guys walk all over me<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<div>
<div>
<p class="MsoNormal">Regards,<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"> <o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><b>Matthew Matters </b>Managing Director / CEO of Aus Net Servers Australia Pty Ltd<br>
Management Department | Small Business Hosting Sales & Services | Aus Net Servers Australia Pty Ltd<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal">P <a href="tel:1300%20933%20038" target="_blank">1300 933 038</a> | M <a href="tel:0428%20028%20091" target="_blank">0428 028 091</a> | E <a href="javascript:_e(%7B%7D,'cvml','mmatters@ausnetservers.net.au');" target="_blank">mmatters@ausnetservers.net.au</a> |
W <a href="http://www.ausnetservers.net.au/" target="_blank">www.ausnetservers.net.au</a><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal">ABN <a href="tel:25%20162%20013%20194" target="_blank">25 162 013 194</a> | ACN <a href="tel:162%20013%20194" target="_blank">162 013 194</a> | ARBN B2318 229M | #1 For Dedicated Hosting Solutions For Small Business Since 2007<o:p></o:p></p>
</div>
</div>
<div>
<p class="MsoNormal" style="margin-bottom:12.0pt"><br>
On 9 Nov 2014, at 10:58 am, Jared Hirst <<a href="javascript:_e(%7B%7D,'cvml','jared.hirst@serversaustralia.com.au');" target="_blank">jared.hirst@serversaustralia.com.au</a>> wrote:<o:p></o:p></p>
</div>
<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
<div>
<p class="MsoNormal">Yes that was my point, and also that ausnog is not a place for single user support. Seems another ticket but the same operator has been opened for a TPG 'issue' and hasn't even contacted front line support yet :(
<o:p></o:p></p>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<div>
<p class="MsoNormal">Thank you also Noel for your comments. My grow up was due to the slander and bashing towards human beings. I guess some of you don't have feelings :-) I like different opinions and thoughts, but in a non bashing or slandering way would
be nice!<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<div>
<p class="MsoNormal">Have a great day!<br>
<br>
On Sunday, November 9, 2014, Skeeve Stevens <<a href="javascript:_e(%7B%7D,'cvml','skeeve%2Bausnog@eintellegonetworks.com');" target="_blank">skeeve+ausnog@eintellegonetworks.com</a>> wrote:<o:p></o:p></p>
<blockquote style="border:none;border-left:solid #CCCCCC 1.0pt;padding:0cm 0cm 0cm 6.0pt;margin-left:4.8pt;margin-right:0cm">
<div>
<p class="MsoNormal">I very much agree with Jared. <o:p></o:p></p>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<div>
<p class="MsoNormal">Shit CSR's are everywhere, including Australia. It is about how they are trained and how much money you spend finding the right people.<o:p></o:p></p>
</div>
</div>
<div>
<p class="MsoNormal"><br clear="all">
<o:p></o:p></p>
<div>
<div>
<div>
<div>
<p class="MsoNormal"><br>
...Skeeve<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<div>
<div>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Calibri",sans-serif">Skeeve Stevens - </span></b><span style="font-size:10.0pt;font-family:"Calibri",sans-serif">eintellego Networks Pty Ltd</span><o:p></o:p></p>
</div>
<div>
<div>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri",sans-serif"><a href="mailto:skeeve@eintellegonetworks.com">skeeve@eintellegonetworks.com</a> ; <a href="http://www.eintellegonetworks.com/" target="_blank">www.eintellegonetworks.com</a></span>
<o:p></o:p></p>
<p style="margin:0cm;margin-bottom:.0001pt"><span style="font-size:10.0pt;font-family:"Calibri",sans-serif">Phone: 1300 239 038; Cell +61 (0)414 753 383 ; skype://skeeve<o:p></o:p></span></p>
<p style="margin:0cm;margin-bottom:.0001pt"><span style="font-size:10.0pt;font-family:"Calibri",sans-serif"><a href="http://facebook.com/eintellegonetworks" target="_blank">facebook.com/eintellegonetworks</a> ; <a href="http://linkedin.com/in/skeeve" target="_blank">linkedin.com/in/skeeve</a> <o:p></o:p></span></p>
<p style="margin:0cm;margin-bottom:.0001pt"><span style="font-size:10.0pt;font-family:"Calibri",sans-serif"><a href="http://twitter.com/theispguy" target="_blank">twitter.com/theispguy</a><span style="color:black"> ; blog: </span><a href="http://www.theispguy.com/" target="_blank">www.theispguy.com</a><o:p></o:p></span></p>
<p style="margin:0cm;margin-bottom:.0001pt"><span style="font-size:10.0pt;font-family:"Calibri",sans-serif"><img border="0" id="_x0000_i1025" src="http://eintellegonetworks.com/logos/ein09.png"><o:p></o:p></span></p>
<p style="margin:0cm;margin-bottom:.0001pt"><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:#7F007F">The Experts Who The Experts Call</span><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:#002060">Juniper - Cisco - Cloud - Consulting - IPv4 Brokering</span><span style="font-size:10.5pt;font-family:"Calibri",sans-serif;color:#7F007F"><o:p></o:p></span></p>
</div>
</div>
</div>
</div>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<p class="MsoNormal">On 8 November 2014 20:50, Jared Hirst <<a href="mailto:jared.hirst@serversaustralia.com.au">jared.hirst@serversaustralia.com.au</a>> wrote:<o:p></o:p></p>
<blockquote style="border:none;border-left:solid #CCCCCC 1.0pt;padding:0cm 0cm 0cm 6.0pt;margin-left:4.8pt;margin-right:0cm">
<p class="MsoNormal">Oh wow..... You are truly un believable to have this attitude mate. This is not what this list is for. This is a network operations list, not a list for your 'buddy' to get help sending emails.
<o:p></o:p></p>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<div>
<p class="MsoNormal">It's also no place for this profanity and attitude. <o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<div>
<p class="MsoNormal">Most, if not all successful players in this market have some form of level 1 offshore, not always due to cost savings, but sometimes. And the reason for this is to help offer a cheaper service.<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<div>
<p class="MsoNormal">Regardless of all the above, these people are human beings like you and I, not pieces of crap as you seem to think.<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<div>
<p class="MsoNormal">They offshore people can be useless IF the training is useless, but that same issue happens here in AU, so your stereotype is wrong.<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<div>
<p class="MsoNormal">Sorry ausnog that you had to see this ridiculous attitude from one of the members!<br>
<br>
On Saturday, November 8, 2014, ANSA SERVERS <<a href="mailto:info@ausnetservers.net.au">info@ausnetservers.net.au</a>> wrote:<o:p></o:p></p>
<blockquote style="border:none;border-left:solid #CCCCCC 1.0pt;padding:0cm 0cm 0cm 6.0pt;margin-left:4.8pt;margin-right:0cm">
<div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">I shouldn’t need to contact them if they didn’t screw with shit so no jarred I wont stop “slamming”
them just because you and your other chums are tight asses and wont pay Australians who are COMPATANT at what they do and are worth the money they deserve don’t blame me!
</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">If you carnt help me don’t bother emailing me SIMPLE!, I got no time for games
</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Regards,</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:#34348D">Matthew Matters </span></b><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:#34348D">Managing
Director / CEO of Aus Net Servers Australia Pty Ltd</span><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:#691260"><br>
</span><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:black">Management Department | Small Business Hosting Sales & Services | Aus Net Servers Australia Pty Ltd</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:black">P 1300 933 038 | M 0428 028 091 | E <a href="mailto:mmatters@ausnetservers.net.au">mmatters@ausnetservers.net.au</a> |
W </span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><a href="http://www.ausnetservers.net.au/" target="_blank"><span style="font-size:10.0pt;color:black">www.ausnetservers.net.au</span></a></span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:black">ABN 25 162 013 194 | ACN 162 013 194 | ARBN B2318 229M | #1 For Dedicated Hosting Solutions For Small
Business Since 2007</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Jared
Hirst [<a href="mailto:jared.hirst@serversaustralia.com.au">mailto:jared.hirst@serversaustralia.com.au</a>]
<br>
<b>Sent:</b> Saturday, 8 November 2014 8:34 PM<br>
<b>To:</b> ANSA SERVERS<br>
<b>Cc:</b> <a href="mailto:ausnog@lists.ausnog.net">ausnog@lists.ausnog.net</a><br>
<b>Subject:</b> Re: [AusNOG] TPG NOC CONTACT</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Wow... Just wow. I suggest you clean that attitude up otherwise they certainly won't help you.<o:p></o:p></p>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
</div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">I have been through this with you before, stop slamming offshore or out of AU call centres!<br>
<br>
On Saturday, November 8, 2014, ANSA SERVERS <<a href="mailto:info@ausnetservers.net.au">info@ausnetservers.net.au</a>> wrote:<o:p></o:p></p>
<blockquote style="border:none;border-left:solid #CCCCCC 1.0pt;padding:0cm 0cm 0cm 6.0pt;margin-left:4.8pt;margin-top:5.0pt;margin-right:0cm;margin-bottom:5.0pt">
<div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Done that already, they are as useless as too tits on a bull!, typical offshore call centre operators
they have no logic or creative thinking… I guess you get what you pay for</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Regards,</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:#34348D">Matthew Matters </span></b><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:#34348D">Managing
Director / CEO of Aus Net Servers Australia Pty Ltd</span><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:#691260"><br>
</span><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:black">Management Department | Small Business Hosting Sales & Services | Aus Net Servers Australia Pty Ltd</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:black">P 1300 933 038 | M 0428 028 091 | E <a href="mailto:mmatters@ausnetservers.net.au">mmatters@ausnetservers.net.au</a> |
W </span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"><a href="http://www.ausnetservers.net.au/" target="_blank"><span style="font-size:10.0pt;color:black">www.ausnetservers.net.au</span></a></span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:black">ABN 25 162 013 194 | ACN 162 013 194 | ARBN B2318 229M | #1 For Dedicated Hosting Solutions For Small
Business Since 2007</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Jared
Hirst [<a href="mailto:jared.hirst@serversaustralia.com.au">mailto:jared.hirst@serversaustralia.com.au</a>]
<br>
<b>Sent:</b> Saturday, 8 November 2014 6:36 PM<br>
<b>To:</b> ANSA SERVERS<br>
<b>Cc:</b> <a href="mailto:ausnog@lists.ausnog.net">ausnog@lists.ausnog.net</a><br>
<b>Subject:</b> Re: [AusNOG] TPG NOC CONTACT</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">You should have that user contact the TPG help desk. Not sure that it's really a network operations centre issue.<br>
<br>
On Saturday, November 8, 2014, ANSA SERVERS <<a href="mailto:info@ausnetservers.net.au">info@ausnetservers.net.au</a>> wrote:<o:p></o:p></p>
<blockquote style="border:none;border-left:solid #CCCCCC 1.0pt;padding:0cm 0cm 0cm 6.0pt;margin-left:4.8pt;margin-top:5.0pt;margin-right:0cm;margin-bottom:5.0pt">
<div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Hi Noggers,<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
</div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;margin-bottom:12.0pt">I have a client that has issues with sending mail through the tog mail servers keeps getting bounced or marked as spam can someone contact me off list <o:p></o:p></p>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Regards,<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
</div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b>Matthew Matters </b>Managing Director / CEO of Aus Net Servers Australia Pty Ltd<br>
Management Department | Small Business Hosting Sales & Services | Aus Net Servers Australia Pty Ltd<o:p></o:p></p>
</div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">P <a href="tel:1300%20933%20038" target="_blank">1300 933 038</a> | M <a href="tel:0428%20028%20091" target="_blank">0428 028 091</a> | E <a href="mailto:mmatters@ausnetservers.net.au">mmatters@ausnetservers.net.au</a> |
W <a href="http://www.ausnetservers.net.au/" target="_blank">www.ausnetservers.net.au</a><o:p></o:p></p>
</div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">ABN <a href="tel:25%20162%20013%20194" target="_blank">25 162 013 194</a> | ACN <a href="tel:162%20013%20194" target="_blank">162 013 194</a> | ARBN B2318 229M | #1 For Dedicated
Hosting Solutions For Small Business Since 2007<o:p></o:p></p>
</div>
</div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><a href="http://www.linkedin.com/company/aus-net-servers-australia" target="_blank"><span style="text-decoration:none"><img border="0" id="_x0000_i1026" src="http://cdn.ausnetservers.net.au/Exchange/image004.jpg" alt="LinkedIn"></span></a><a href="http://www.twitter.com/ansaservers" target="_blank"><span style="text-decoration:none"><img border="0" id="_x0000_i1027" src="http://cdn.ausnetservers.net.au/Exchange/image006.jpg" alt="Twitter"></span></a>The
information transmitted in this e-mail is for the exclusive use of the intended addressee and may contain confidential and/or privileged material. Any review, re-transmission, dissemination or other use of it, or the taking of any action in reliance upon this
information by persons and/or entities other than the intended recipient is prohibited. If you received this in error, please inform the sender and/or addressee immediately and delete the material. If you have been sent this email and it is not addressed to
you please forward the email as is to <a href="mailto:hostmaster@ausnetservers.net.au">
hostmaster@ausnetservers.net.au</a> and delete all local and inta-local copies including backups from your system. E-mails may not be secure, may contain computer viruses and may be corrupted in transmission. Please carefully check this e-mail (and any attachment)
accordingly. No warranties are given and no liability is accepted for any loss or damage caused by such matters. This email has been scanned before transmission with business grade antivirus and antispam software but as mentioned above no warranties can be
given that the email has not been contaminated after transmission. <o:p></o:p></p>
</div>
</blockquote>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><br>
<br>
-- <o:p></o:p></p>
<div>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td style="padding:30.0pt 7.5pt 30.0pt 7.5pt">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td style="padding:0cm 0cm 0cm 0cm">
<h1 style="margin-bottom:3.75pt"><span style="font-size:12.0pt;color:#20487A;font-weight:normal">Jared Hirst</span><o:p></o:p></h1>
<h6 style="margin-bottom:3.75pt"><span style="font-size:9.0pt;color:#686868;font-weight:normal">Chief Executive Officer</span><o:p></o:p></h6>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr>
<td style="padding:30.0pt 7.5pt 30.0pt 7.5pt">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td style="padding:0cm 0cm 0cm 0cm">
<p style="margin-top:0cm;line-height:12.0pt"><span style="font-size:7.5pt;font-family:"Arial",sans-serif;color:#535353">Office Address:</span><span style="font-size:7.5pt;font-family:"Arial",sans-serif;color:#737373"> 2/2 Teamster Close, Tuggerah NSW 2259 <br>
</span><span style="font-size:7.5pt;font-family:"Arial",sans-serif;color:#535353">Postal Address:</span><span style="font-size:7.5pt;font-family:"Arial",sans-serif;color:#737373"> PO Box 3187, Tuggerah NSW 2259 <br>
</span><span style="font-size:7.5pt;font-family:"Arial",sans-serif;color:#535353">Phone:</span><span style="font-size:7.5pt;font-family:"Arial",sans-serif;color:#737373"> +61 2 8115 8801 | Network Ops: +61 2 8115 8850 | Main Switch: +61 2 8115 8888 <br>
</span><span style="font-size:7.5pt;font-family:"Arial",sans-serif;color:#535353">Web:</span><span style="font-size:7.5pt;font-family:"Arial",sans-serif;color:#737373"> <a href="http://www.serversaustralia.com.au" target="_blank">www.serversaustralia.com.au</a></span><o:p></o:p></p>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr>
<td style="padding:7.5pt 7.5pt 7.5pt 7.5pt">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td width="100" style="width:75.0pt;border:none;border-right:solid #7599CF 1.0pt;padding:0cm 0cm 0cm 0cm">
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><a href="http://serversaustralia.com.au/" target="_blank"><span style="text-decoration:none"><img border="0" width="90" height="90" id="_x0000_i1028" src="https://www.mysau.com.au/template/images/signature-images/sau-logo.png" alt="Servers Australia - Logo "></span></a><o:p></o:p></p>
</td>
<td style="padding:0cm 0cm 0cm 15.0pt">
<h2 style="margin-bottom:1.5pt"><span style="font-size:10.5pt;color:#20487A;font-weight:normal"><a href="https://docs.google.com/a/serversaustralia.com.au/forms/d/1LN6H3Dc8TCJFmNH7pxVkAfrhP3MosGNAueA8hteFbIY/viewform#start=openform" target="_blank" title="Online Survey"><span style="color:#20487A;text-decoration:none">How
are we doing?</span></a></span><o:p></o:p></h2>
<h6 style="margin-bottom:7.5pt"><span style="color:#20487A;font-weight:normal"><a href="https://docs.google.com/a/serversaustralia.com.au/forms/d/1LN6H3Dc8TCJFmNH7pxVkAfrhP3MosGNAueA8hteFbIY/viewform#start=openform" target="_blank" title="Online Survey"><span style="color:#20487A;text-decoration:none">please
click here to tell Servers Australia - We‘re listening</span></a></span><o:p></o:p></h6>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><a href="http://www.facebook.com/ServersAustralia" target="_blank"><span style="text-decoration:none"><img border="0" width="24" height="24" id="_x0000_i1029" src="https://www.mysau.com.au/template/images/signature-images/facebook-logo.png" alt="Find Us on Facebook"></span></a> <a href="http://twitter.com/serversau" target="_blank"><span style="text-decoration:none"><img border="0" width="24" height="24" id="_x0000_i1030" src="https://www.mysau.com.au/template/images/signature-images/twitter-logo.png" alt="Follow us on Twitter"></span></a> <a href="https://plus.google.com/112681060777876559914" target="_blank"><span style="text-decoration:none"><img border="0" width="24" height="24" id="_x0000_i1031" src="https://www.mysau.com.au/template/images/signature-images/gplus-logo.png" alt="Follow us on Google"></span></a><o:p></o:p></p>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr>
<td style="padding:30.0pt 7.5pt 30.0pt 7.5pt">
<table class="MsoNormalTable" border="0" cellpadding="0">
<tbody>
<tr>
<td style="padding:.75pt .75pt .75pt .75pt">
<p style="margin-top:7.5pt;line-height:12.0pt"><strong><span style="font-size:6.0pt;font-family:"Arial",sans-serif;color:black">Notice:</span></strong><span style="font-size:6.0pt;font-family:"Arial",sans-serif;color:#737373"> This message may contain private
and confidential information intended only for the recipients. If you have received this message in error please delete immediately and notify the sender, as any distribution or reproduction of this message is prohibited. The views & opinions expressed in
this e-mail are NOT necessarily those of Servers Australia</span><o:p></o:p></p>
<p style="margin-top:0cm;line-height:12.0pt"><span style="font-size:6.0pt;font-family:"Arial",sans-serif;color:#31AD5D">Please consider the environment before printing this email - every year we are losing 40 million acres of oxygen producing forests through
logging and land clearing.</span><o:p></o:p></p>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
</div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><a href="http://www.linkedin.com/company/aus-net-servers-australia" target="_blank"><span style="text-decoration:none"><img border="0" id="_x0000_i1032" src="http://cdn.ausnetservers.net.au/Exchange/image004.jpg" alt="LinkedIn"></span></a><a href="http://www.twitter.com/ansaservers" target="_blank"><span style="text-decoration:none"><img border="0" id="_x0000_i1033" src="http://cdn.ausnetservers.net.au/Exchange/image006.jpg" alt="Twitter"></span></a>The
information transmitted in this e-mail is for the exclusive use of the intended addressee and may contain confidential and/or privileged material. Any review, re-transmission, dissemination or other use of it, or the taking of any action in reliance upon this
information by persons and/or entities other than the intended recipient is prohibited. If you received this in error, please inform the sender and/or addressee immediately and delete the material. If you have been sent this email and it is not addressed to
you please forward the email as is to <a href="mailto:hostmaster@ausnetservers.net.au">
hostmaster@ausnetservers.net.au</a> and delete all local and inta-local copies including backups from your system. E-mails may not be secure, may contain computer viruses and may be corrupted in transmission. Please carefully check this e-mail (and any attachment)
accordingly. No warranties are given and no liability is accepted for any loss or damage caused by such matters. This email has been scanned before transmission with business grade antivirus and antispam software but as mentioned above no warranties can be
given that the email has not been contaminated after transmission. <o:p></o:p></p>
</div>
</blockquote>
</div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><br>
<br>
-- <o:p></o:p></p>
<div>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td style="padding:30.0pt 7.5pt 30.0pt 7.5pt">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td style="padding:0cm 0cm 0cm 0cm">
<h1 style="margin-bottom:3.75pt"><span style="font-size:12.0pt;color:#20487A;font-weight:normal">Jared Hirst</span><o:p></o:p></h1>
<h6 style="margin-bottom:3.75pt"><span style="font-size:9.0pt;color:#686868;font-weight:normal">Chief Executive Officer</span><o:p></o:p></h6>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr>
<td style="padding:30.0pt 7.5pt 30.0pt 7.5pt">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td style="padding:0cm 0cm 0cm 0cm">
<p style="margin-top:0cm;line-height:12.0pt"><span style="font-size:7.5pt;font-family:"Arial",sans-serif;color:#535353">Office Address:</span><span style="font-size:7.5pt;font-family:"Arial",sans-serif;color:#737373"> 2/2 Teamster Close, Tuggerah NSW 2259 <br>
</span><span style="font-size:7.5pt;font-family:"Arial",sans-serif;color:#535353">Postal Address:</span><span style="font-size:7.5pt;font-family:"Arial",sans-serif;color:#737373"> PO Box 3187, Tuggerah NSW 2259 <br>
</span><span style="font-size:7.5pt;font-family:"Arial",sans-serif;color:#535353">Phone:</span><span style="font-size:7.5pt;font-family:"Arial",sans-serif;color:#737373"> +61 2 8115 8801 | Network Ops: +61 2 8115 8850 | Main Switch: +61 2 8115 8888 <br>
</span><span style="font-size:7.5pt;font-family:"Arial",sans-serif;color:#535353">Web:</span><span style="font-size:7.5pt;font-family:"Arial",sans-serif;color:#737373"> <a href="http://www.serversaustralia.com.au" target="_blank">www.serversaustralia.com.au</a></span><o:p></o:p></p>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr>
<td style="padding:7.5pt 7.5pt 7.5pt 7.5pt">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td width="100" style="width:75.0pt;border:none;border-right:solid #7599CF 1.0pt;padding:0cm 0cm 0cm 0cm">
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><a href="http://serversaustralia.com.au/" target="_blank"><span style="text-decoration:none"><img border="0" width="90" height="90" id="_x0000_i1034" src="https://www.mysau.com.au/template/images/signature-images/sau-logo.png" alt="Servers Australia - Logo "></span></a><o:p></o:p></p>
</td>
<td style="padding:0cm 0cm 0cm 15.0pt">
<h2 style="margin-bottom:1.5pt"><span style="font-size:10.5pt;color:#20487A;font-weight:normal"><a href="https://docs.google.com/a/serversaustralia.com.au/forms/d/1LN6H3Dc8TCJFmNH7pxVkAfrhP3MosGNAueA8hteFbIY/viewform#start=openform" target="_blank" title="Online Survey"><span style="color:#20487A;text-decoration:none">How
are we doing?</span></a></span><o:p></o:p></h2>
<h6 style="margin-bottom:7.5pt"><span style="color:#20487A;font-weight:normal"><a href="https://docs.google.com/a/serversaustralia.com.au/forms/d/1LN6H3Dc8TCJFmNH7pxVkAfrhP3MosGNAueA8hteFbIY/viewform#start=openform" target="_blank" title="Online Survey"><span style="color:#20487A;text-decoration:none">please
click here to tell Servers Australia - We‘re listening</span></a></span><o:p></o:p></h6>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><a href="http://www.facebook.com/ServersAustralia" target="_blank"><span style="text-decoration:none"><img border="0" width="24" height="24" id="_x0000_i1035" src="https://www.mysau.com.au/template/images/signature-images/facebook-logo.png" alt="Find Us on Facebook"></span></a> <a href="http://twitter.com/serversau" target="_blank"><span style="text-decoration:none"><img border="0" width="24" height="24" id="_x0000_i1036" src="https://www.mysau.com.au/template/images/signature-images/twitter-logo.png" alt="Follow us on Twitter"></span></a> <a href="https://plus.google.com/112681060777876559914" target="_blank"><span style="text-decoration:none"><img border="0" width="24" height="24" id="_x0000_i1037" src="https://www.mysau.com.au/template/images/signature-images/gplus-logo.png" alt="Follow us on Google"></span></a><o:p></o:p></p>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr>
<td style="padding:30.0pt 7.5pt 30.0pt 7.5pt">
<table class="MsoNormalTable" border="0" cellpadding="0">
<tbody>
<tr>
<td style="padding:.75pt .75pt .75pt .75pt">
<p style="margin-top:7.5pt;line-height:12.0pt"><strong><span style="font-size:6.0pt;font-family:"Arial",sans-serif;color:black">Notice:</span></strong><span style="font-size:6.0pt;font-family:"Arial",sans-serif;color:#737373"> This message may contain private
and confidential information intended only for the recipients. If you have received this message in error please delete immediately and notify the sender, as any distribution or reproduction of this message is prohibited. The views & opinions expressed in
this e-mail are NOT necessarily those of Servers Australia</span><o:p></o:p></p>
<p style="margin-top:0cm;line-height:12.0pt"><span style="font-size:6.0pt;font-family:"Arial",sans-serif;color:#31AD5D">Please consider the environment before printing this email - every year we are losing 40 million acres of oxygen producing forests through
logging and land clearing.</span><o:p></o:p></p>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
</div>
<p class="MsoNormal"><a href="http://www.linkedin.com/company/aus-net-servers-australia" target="_blank"><span style="text-decoration:none"><img border="0" id="_x0000_i1038" src="http://cdn.ausnetservers.net.au/Exchange/image004.jpg" alt="LinkedIn"></span></a><a href="http://www.twitter.com/ansaservers" target="_blank"><span style="text-decoration:none"><img border="0" id="_x0000_i1039" src="http://cdn.ausnetservers.net.au/Exchange/image006.jpg" alt="Twitter"></span></a>The
information transmitted in this e-mail is for the exclusive use of the intended addressee and may contain confidential and/or privileged material. Any review, re-transmission, dissemination or other use of it, or the taking of any action in reliance upon this
information by persons and/or entities other than the intended recipient is prohibited. If you received this in error, please inform the sender and/or addressee immediately and delete the material. If you have been sent this email and it is not addressed to
you please forward the email as is to <a href="mailto:hostmaster@ausnetservers.net.au">
hostmaster@ausnetservers.net.au</a> and delete all local and inta-local copies including backups from your system. E-mails may not be secure, may contain computer viruses and may be corrupted in transmission. Please carefully check this e-mail (and any attachment)
accordingly. No warranties are given and no liability is accepted for any loss or damage caused by such matters. This email has been scanned before transmission with business grade antivirus and antispam software but as mentioned above no warranties can be
given that the email has not been contaminated after transmission. <o:p></o:p></p>
</div>
</blockquote>
</div>
<p class="MsoNormal"><br>
<br>
-- <o:p></o:p></p>
<div>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td style="padding:30.0pt 7.5pt 30.0pt 7.5pt">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td style="padding:0cm 0cm 0cm 0cm">
<h1 style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:3.75pt;margin-left:0cm">
<span style="font-size:12.0pt;color:#20487A;font-weight:normal">Jared Hirst<o:p></o:p></span></h1>
<h6 style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:3.75pt;margin-left:0cm">
<span style="font-size:9.0pt;color:#686868;font-weight:normal">Chief Executive Officer<o:p></o:p></span></h6>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr>
<td style="padding:30.0pt 7.5pt 30.0pt 7.5pt">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td style="padding:0cm 0cm 0cm 0cm">
<p style="margin-top:0cm;line-height:12.0pt"><span style="font-size:7.5pt;font-family:"Arial",sans-serif;color:#535353">Office Address:</span><span style="font-size:7.5pt;font-family:"Arial",sans-serif;color:#737373"> 2/2 Teamster Close, Tuggerah NSW 2259 <br>
</span><span style="font-size:7.5pt;font-family:"Arial",sans-serif;color:#535353">Postal Address:</span><span style="font-size:7.5pt;font-family:"Arial",sans-serif;color:#737373"> PO Box 3187, Tuggerah NSW 2259 <br>
</span><span style="font-size:7.5pt;font-family:"Arial",sans-serif;color:#535353">Phone:</span><span style="font-size:7.5pt;font-family:"Arial",sans-serif;color:#737373"> +61 2 8115 8801 | Network Ops: +61 2 8115 8850 | Main Switch: +61 2 8115 8888 <br>
</span><span style="font-size:7.5pt;font-family:"Arial",sans-serif;color:#535353">Web:</span><span style="font-size:7.5pt;font-family:"Arial",sans-serif;color:#737373"> <a href="http://www.serversaustralia.com.au" target="_blank">www.serversaustralia.com.au</a><o:p></o:p></span></p>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr>
<td style="padding:7.5pt 7.5pt 7.5pt 7.5pt">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td width="100" style="width:75.0pt;border:none;border-right:solid #7599CF 1.0pt;padding:0cm 0cm 0cm 0cm">
<p class="MsoNormal"><a href="http://serversaustralia.com.au/" target="_blank"><span style="text-decoration:none"><img border="0" width="90" height="90" id="_x0000_i1040" src="https://www.mysau.com.au/template/images/signature-images/sau-logo.png" alt="Servers Australia - Logo "></span></a><o:p></o:p></p>
</td>
<td style="padding:0cm 0cm 0cm 15.0pt">
<p class="MsoNormal"><a href="https://docs.google.com/a/serversaustralia.com.au/forms/d/1LN6H3Dc8TCJFmNH7pxVkAfrhP3MosGNAueA8hteFbIY/viewform#start=openform" target="_blank" title="Online Survey"><span style="text-decoration:none"><o:p></o:p></span></a></p>
<h2 style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:1.5pt;margin-left:0cm">
<span style="font-size:10.5pt;color:#20487A;font-weight:normal"><a href="https://docs.google.com/a/serversaustralia.com.au/forms/d/1LN6H3Dc8TCJFmNH7pxVkAfrhP3MosGNAueA8hteFbIY/viewform#start=openform" target="_blank" title="Online Survey"><span style="color:#20487A;text-decoration:none">How
are we doing?<o:p></o:p></span></a></span></h2>
<h6 style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:7.5pt;margin-left:0cm">
<span style="color:#20487A;font-weight:normal"><a href="https://docs.google.com/a/serversaustralia.com.au/forms/d/1LN6H3Dc8TCJFmNH7pxVkAfrhP3MosGNAueA8hteFbIY/viewform#start=openform" target="_blank" title="Online Survey"><span style="color:#20487A;text-decoration:none">please
click here to tell Servers Australia - We‘re listening<o:p></o:p></span></a></span></h6>
<p class="MsoNormal"><a href="http://www.facebook.com/ServersAustralia" target="_blank"><span style="text-decoration:none"><img border="0" width="24" height="24" id="_x0000_i1041" src="https://www.mysau.com.au/template/images/signature-images/facebook-logo.png" alt="Find Us on Facebook"></span></a> <a href="http://twitter.com/serversau" target="_blank"><span style="text-decoration:none"><img border="0" width="24" height="24" id="_x0000_i1042" src="https://www.mysau.com.au/template/images/signature-images/twitter-logo.png" alt="Follow us on Twitter"></span></a> <a href="https://plus.google.com/112681060777876559914" target="_blank"><span style="text-decoration:none"><img border="0" width="24" height="24" id="_x0000_i1043" src="https://www.mysau.com.au/template/images/signature-images/gplus-logo.png" alt="Follow us on Google"></span></a><o:p></o:p></p>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr>
<td style="padding:30.0pt 7.5pt 30.0pt 7.5pt">
<table class="MsoNormalTable" border="0" cellpadding="0">
<tbody>
<tr>
<td style="padding:.75pt .75pt .75pt .75pt">
<p style="margin-top:7.5pt;line-height:12.0pt"><strong><span style="font-size:6.0pt;font-family:"Arial",sans-serif;color:black">Notice:</span></strong><span style="font-size:6.0pt;font-family:"Arial",sans-serif;color:#737373"> This message may contain private
and confidential information intended only for the recipients. If you have received this message in error please delete immediately and notify the sender, as any distribution or reproduction of this message is prohibited. The views & opinions expressed in
this e-mail are NOT necessarily those of Servers Australia<o:p></o:p></span></p>
<p style="margin-top:0cm;line-height:12.0pt"><span style="font-size:6.0pt;font-family:"Arial",sans-serif;color:#31AD5D">Please consider the environment before printing this email - every year we are losing 40 million acres of oxygen producing forests through
logging and land clearing.<o:p></o:p></span></p>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</div>
<p class="MsoNormal" style="margin-bottom:12.0pt"><br>
<br>
_______________________________________________<br>
AusNOG mailing list<br>
<a href="mailto:AusNOG@lists.ausnog.net">AusNOG@lists.ausnog.net</a><br>
<a href="http://lists.ausnog.net/mailman/listinfo/ausnog" target="_blank">http://lists.ausnog.net/mailman/listinfo/ausnog</a><o:p></o:p></p>
</blockquote>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
</blockquote>
</div>
<p class="MsoNormal"><br>
<br>
-- <o:p></o:p></p>
<div>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td style="padding:30.0pt 7.5pt 30.0pt 7.5pt">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td style="padding:0cm 0cm 0cm 0cm">
<h1 style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:3.75pt;margin-left:0cm">
<span style="font-size:12.0pt;color:#20487A;font-weight:normal">Jared Hirst<o:p></o:p></span></h1>
<h6 style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:3.75pt;margin-left:0cm">
<span style="font-size:9.0pt;color:#686868;font-weight:normal">Chief Executive Officer<o:p></o:p></span></h6>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr>
<td style="padding:30.0pt 7.5pt 30.0pt 7.5pt">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td style="padding:0cm 0cm 0cm 0cm">
<p style="margin-top:0cm;line-height:12.0pt"><span style="font-size:7.5pt;font-family:"Arial",sans-serif;color:#535353">Office Address:</span><span style="font-size:7.5pt;font-family:"Arial",sans-serif;color:#737373"> 2/2 Teamster Close, Tuggerah NSW 2259 <br>
</span><span style="font-size:7.5pt;font-family:"Arial",sans-serif;color:#535353">Postal Address:</span><span style="font-size:7.5pt;font-family:"Arial",sans-serif;color:#737373"> PO Box 3187, Tuggerah NSW 2259 <br>
</span><span style="font-size:7.5pt;font-family:"Arial",sans-serif;color:#535353">Phone:</span><span style="font-size:7.5pt;font-family:"Arial",sans-serif;color:#737373"> +61 2 8115 8801 | Network Ops: +61 2 8115 8850 | Main Switch: +61 2 8115 8888 <br>
</span><span style="font-size:7.5pt;font-family:"Arial",sans-serif;color:#535353">Web:</span><span style="font-size:7.5pt;font-family:"Arial",sans-serif;color:#737373"> <a href="http://www.serversaustralia.com.au" target="_blank">www.serversaustralia.com.au</a><o:p></o:p></span></p>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr>
<td style="padding:7.5pt 7.5pt 7.5pt 7.5pt">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td width="100" style="width:75.0pt;border:none;border-right:solid #7599CF 1.0pt;padding:0cm 0cm 0cm 0cm">
<p class="MsoNormal"><a href="http://serversaustralia.com.au/" target="_blank"><span style="text-decoration:none"><img border="0" width="90" height="90" id="_x0000_i1044" src="https://www.mysau.com.au/template/images/signature-images/sau-logo.png" alt="Servers Australia - Logo "></span></a><o:p></o:p></p>
</td>
<td style="padding:0cm 0cm 0cm 15.0pt">
<p class="MsoNormal"><a href="https://docs.google.com/a/serversaustralia.com.au/forms/d/1LN6H3Dc8TCJFmNH7pxVkAfrhP3MosGNAueA8hteFbIY/viewform#start=openform" target="_blank" title="Online Survey"><span style="text-decoration:none"><o:p></o:p></span></a></p>
<h2 style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:1.5pt;margin-left:0cm">
<span style="font-size:10.5pt;color:#20487A;font-weight:normal"><a href="https://docs.google.com/a/serversaustralia.com.au/forms/d/1LN6H3Dc8TCJFmNH7pxVkAfrhP3MosGNAueA8hteFbIY/viewform#start=openform" target="_blank" title="Online Survey"><span style="color:#20487A;text-decoration:none">How
are we doing?<o:p></o:p></span></a></span></h2>
<h6 style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:7.5pt;margin-left:0cm">
<span style="color:#20487A;font-weight:normal"><a href="https://docs.google.com/a/serversaustralia.com.au/forms/d/1LN6H3Dc8TCJFmNH7pxVkAfrhP3MosGNAueA8hteFbIY/viewform#start=openform" target="_blank" title="Online Survey"><span style="color:#20487A;text-decoration:none">please
click here to tell Servers Australia - We‘re listening<o:p></o:p></span></a></span></h6>
<p class="MsoNormal"><a href="http://www.facebook.com/ServersAustralia" target="_blank"><span style="text-decoration:none"><img border="0" width="24" height="24" id="_x0000_i1045" src="https://www.mysau.com.au/template/images/signature-images/facebook-logo.png" alt="Find Us on Facebook"></span></a> <a href="http://twitter.com/serversau" target="_blank"><span style="text-decoration:none"><img border="0" width="24" height="24" id="_x0000_i1046" src="https://www.mysau.com.au/template/images/signature-images/twitter-logo.png" alt="Follow us on Twitter"></span></a> <a href="https://plus.google.com/112681060777876559914" target="_blank"><span style="text-decoration:none"><img border="0" width="24" height="24" id="_x0000_i1047" src="https://www.mysau.com.au/template/images/signature-images/gplus-logo.png" alt="Follow us on Google"></span></a><o:p></o:p></p>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr>
<td style="padding:30.0pt 7.5pt 30.0pt 7.5pt">
<table class="MsoNormalTable" border="0" cellpadding="0">
<tbody>
<tr>
<td style="padding:.75pt .75pt .75pt .75pt">
<p style="margin-top:7.5pt;line-height:12.0pt"><strong><span style="font-size:6.0pt;font-family:"Arial",sans-serif;color:black">Notice:</span></strong><span style="font-size:6.0pt;font-family:"Arial",sans-serif;color:#737373"> This message may contain private
and confidential information intended only for the recipients. If you have received this message in error please delete immediately and notify the sender, as any distribution or reproduction of this message is prohibited. The views & opinions expressed in
this e-mail are NOT necessarily those of Servers Australia<o:p></o:p></span></p>
<p style="margin-top:0cm;line-height:12.0pt"><span style="font-size:6.0pt;font-family:"Arial",sans-serif;color:#31AD5D">Please consider the environment before printing this email - every year we are losing 40 million acres of oxygen producing forests through
logging and land clearing.<o:p></o:p></span></p>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
</blockquote>
<p class="MsoNormal"><a href="http://www.linkedin.com/company/aus-net-servers-australia" target="_blank"><span style="text-decoration:none"><img border="0" id="_x0000_i1048" src="http://cdn.ausnetservers.net.au/Exchange/image004.jpg" alt="LinkedIn"></span></a><a href="http://www.twitter.com/ansaservers" target="_blank"><span style="text-decoration:none"><img border="0" id="_x0000_i1049" src="http://cdn.ausnetservers.net.au/Exchange/image006.jpg" alt="Twitter"></span></a>The
information transmitted in this e-mail is for the exclusive use of the intended addressee and may contain confidential and/or privileged material. Any review, re-transmission, dissemination or other use of it, or the taking of any action in reliance upon this
information by persons and/or entities other than the intended recipient is prohibited. If you received this in error, please inform the sender and/or addressee immediately and delete the material. If you have been sent this email and it is not addressed to
you please forward the email as is to <a href="javascript:_e(%7B%7D,'cvml','hostmaster@ausnetservers.net.au');" target="_blank">
hostmaster@ausnetservers.net.au</a> and delete all local and inta-local copies including backups from your system. E-mails may not be secure, may contain computer viruses and may be corrupted in transmission. Please carefully check this e-mail (and any attachment)
accordingly. No warranties are given and no liability is accepted for any loss or damage caused by such matters. This email has been scanned before transmission with business grade antivirus and antispam software but as mentioned above no warranties can be
given that the email has not been contaminated after transmission. <o:p></o:p></p>
</div>
</blockquote>
</div>
</div>
<p class="MsoNormal"><br>
<br>
-- <o:p></o:p></p>
<div>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td style="padding:30.0pt 7.5pt 30.0pt 7.5pt">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td style="padding:0cm 0cm 0cm 0cm">
<h1 style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:3.75pt;margin-left:0cm">
<span style="font-size:12.0pt;color:#20487A;font-weight:normal">Jared Hirst<o:p></o:p></span></h1>
<h6 style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:3.75pt;margin-left:0cm">
<span style="font-size:9.0pt;color:#686868;font-weight:normal">Chief Executive Officer<o:p></o:p></span></h6>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr>
<td style="padding:30.0pt 7.5pt 30.0pt 7.5pt">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td style="padding:0cm 0cm 0cm 0cm">
<p style="margin-top:0cm;line-height:12.0pt"><span style="font-size:7.5pt;font-family:"Arial",sans-serif;color:#535353">Office Address:</span><span style="font-size:7.5pt;font-family:"Arial",sans-serif;color:#737373"> 2/2 Teamster Close, Tuggerah NSW 2259 <br>
</span><span style="font-size:7.5pt;font-family:"Arial",sans-serif;color:#535353">Postal Address:</span><span style="font-size:7.5pt;font-family:"Arial",sans-serif;color:#737373"> PO Box 3187, Tuggerah NSW 2259 <br>
</span><span style="font-size:7.5pt;font-family:"Arial",sans-serif;color:#535353">Phone:</span><span style="font-size:7.5pt;font-family:"Arial",sans-serif;color:#737373"> +61 2 8115 8801 | Network Ops: +61 2 8115 8850 | Main Switch: +61 2 8115 8888 <br>
</span><span style="font-size:7.5pt;font-family:"Arial",sans-serif;color:#535353">Web:</span><span style="font-size:7.5pt;font-family:"Arial",sans-serif;color:#737373"> <a href="http://www.serversaustralia.com.au" target="_blank">www.serversaustralia.com.au</a><o:p></o:p></span></p>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr>
<td style="padding:7.5pt 7.5pt 7.5pt 7.5pt">
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td width="100" style="width:75.0pt;border:none;border-right:solid #7599CF 1.0pt;padding:0cm 0cm 0cm 0cm">
<p class="MsoNormal"><a href="http://serversaustralia.com.au/" target="_blank"><span style="text-decoration:none"><img border="0" width="90" height="90" id="_x0000_i1050" src="https://www.mysau.com.au/template/images/signature-images/sau-logo.png" alt="Servers Australia - Logo "></span></a><o:p></o:p></p>
</td>
<td style="padding:0cm 0cm 0cm 15.0pt">
<p class="MsoNormal"><a href="https://docs.google.com/a/serversaustralia.com.au/forms/d/1LN6H3Dc8TCJFmNH7pxVkAfrhP3MosGNAueA8hteFbIY/viewform#start=openform" target="_blank" title="Online Survey"><span style="text-decoration:none"><o:p></o:p></span></a></p>
<h2 style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:1.5pt;margin-left:0cm">
<span style="font-size:10.5pt;color:#20487A;font-weight:normal"><a href="https://docs.google.com/a/serversaustralia.com.au/forms/d/1LN6H3Dc8TCJFmNH7pxVkAfrhP3MosGNAueA8hteFbIY/viewform#start=openform" target="_blank" title="Online Survey"><span style="color:#20487A;text-decoration:none">How
are we doing?<o:p></o:p></span></a></span></h2>
<h6 style="mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:7.5pt;margin-left:0cm">
<span style="color:#20487A;font-weight:normal"><a href="https://docs.google.com/a/serversaustralia.com.au/forms/d/1LN6H3Dc8TCJFmNH7pxVkAfrhP3MosGNAueA8hteFbIY/viewform#start=openform" target="_blank" title="Online Survey"><span style="color:#20487A;text-decoration:none">please
click here to tell Servers Australia - We‘re listening<o:p></o:p></span></a></span></h6>
<p class="MsoNormal"><a href="http://www.facebook.com/ServersAustralia" target="_blank"><span style="text-decoration:none"><img border="0" width="24" height="24" id="_x0000_i1051" src="https://www.mysau.com.au/template/images/signature-images/facebook-logo.png" alt="Find Us on Facebook"></span></a> <a href="http://twitter.com/serversau" target="_blank"><span style="text-decoration:none"><img border="0" width="24" height="24" id="_x0000_i1052" src="https://www.mysau.com.au/template/images/signature-images/twitter-logo.png" alt="Follow us on Twitter"></span></a> <a href="https://plus.google.com/112681060777876559914" target="_blank"><span style="text-decoration:none"><img border="0" width="24" height="24" id="_x0000_i1053" src="https://www.mysau.com.au/template/images/signature-images/gplus-logo.png" alt="Follow us on Google"></span></a><o:p></o:p></p>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr>
<td style="padding:30.0pt 7.5pt 30.0pt 7.5pt">
<table class="MsoNormalTable" border="0" cellpadding="0">
<tbody>
<tr>
<td style="padding:.75pt .75pt .75pt .75pt">
<p style="margin-top:7.5pt;line-height:12.0pt"><strong><span style="font-size:6.0pt;font-family:"Arial",sans-serif;color:black">Notice:</span></strong><span style="font-size:6.0pt;font-family:"Arial",sans-serif;color:#737373"> This message may contain private
and confidential information intended only for the recipients. If you have received this message in error please delete immediately and notify the sender, as any distribution or reproduction of this message is prohibited. The views & opinions expressed in
this e-mail are NOT necessarily those of Servers Australia<o:p></o:p></span></p>
<p style="margin-top:0cm;line-height:12.0pt"><span style="font-size:6.0pt;font-family:"Arial",sans-serif;color:#31AD5D">Please consider the environment before printing this email - every year we are losing 40 million acres of oxygen producing forests through
logging and land clearing.<o:p></o:p></span></p>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
<a href="http://www.linkedin.com/company/aus-net-servers-australia"><img alt="LinkedIn" src="http://cdn.ausnetservers.net.au/Exchange/image004.jpg">
</a><a href="http://www.twitter.com/ansaservers"><img alt="Twitter" src="http://cdn.ausnetservers.net.au/Exchange/image006.jpg">
</a>The information transmitted in this e-mail is for the exclusive use of the intended addressee and may contain confidential and/or privileged material. Any review, re-transmission, dissemination or other use of it, or the taking of any action in reliance
upon this information by persons and/or entities other than the intended recipient is prohibited. If you received this in error, please inform the sender and/or addressee immediately and delete the material. If you have been sent this email and it is not addressed
to you please forward the email as is to hostmaster@ausnetservers.net.au and delete all local and inta-local copies including backups from your system. E-mails may not be secure, may contain computer viruses and may be corrupted in transmission. Please carefully
check this e-mail (and any attachment) accordingly. No warranties are given and no liability is accepted for any loss or damage caused by such matters. This email has been scanned before transmission with business grade antivirus and antispam software but
as mentioned above no warranties can be given that the email has not been contaminated after transmission.
</body>
</html>