<div dir="ltr">lol wonder what their SLA is and should i expect call/email regarding my 'issue'.</div><div class="gmail_extra"><br><div class="gmail_quote">On Wed, Nov 5, 2014 at 8:09 PM, Mark Cheeseman <span dir="ltr"><<a href="mailto:mark-lists@cheeseman.org" target="_blank">mark-lists@cheeseman.org</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
  
    
  
  <div bgcolor="#FFFFFF" text="#000000">
    <div>A guess - somebody at Glovine is on
      leave or has left and their emails are being forwarded to their
      ticket email address.<br>
      <br>
      Let's see if I get one now :-)<span class="HOEnZb"><font color="#888888"><br>
      <br>
      -Mark</font></span><div><div class="h5"><br>
      <br>
      On 5/11/2014 8:05 PM, Bruce Forster wrote:<br>
    </div></div></div><div><div class="h5">
    <blockquote type="cite">
      <p dir="ltr">Mine too.. Le sigh<br>
      </p>
      <p dir="ltr">Regards,</p>
      <p dir="ltr">Bruce</p>
      <p dir="ltr">sent from my mobile device</p>
      <div class="gmail_quote">On 5 Nov 2014 18:55, "Karl Auer" <<a href="mailto:kauer@biplane.com.au" target="_blank">kauer@biplane.com.au</a>>
        wrote:<br type="attribution">
        <blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">On Wed,
          2014-11-05 at 19:24 +1100, Glovine Web Hosting Solutions
          Support<br>
          wrote:<br>
          > Karl Auer,<br>
          > This message has been automatically generated in response
          to your message to GloVine entitled 'Re: [AusNOG] Ethernet +
          4G router recommendations',<br>
          > the content of which appears below.<br>
          > GloVine has assigned the ticket number 20141105-980 to
          this matter,<br>
          > and we will respond to your query as soon as possible.<br>
          > [... much snip ...]<br>
          <br>
          I've got six so far. Each with a different ticket number.
          Can't quite<br>
          wrap my head around how an AUSNOG post got into a web hoster's
          support<br>
          system... needless to say there was NO message sent to
          GloVine, at least<br>
          not from me directly,<br>
          <br>
          The included link to the ticket status is broken - because the
          domain<br>
          <a href="http://myglo.com.au" target="_blank">myglo.com.au</a> has expired... as has
          glostatus.com.au...<br>
          <br>
          Regards, K.<br>
          <br>
          --<br>
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~<br>
          Karl Auer (<a href="mailto:kauer@biplane.com.au" target="_blank">kauer@biplane.com.au</a>)<br>
          <a href="http://www.biplane.com.au/kauer" target="_blank">http://www.biplane.com.au/kauer</a><br>
          <a href="http://twitter.com/kauer389" target="_blank">http://twitter.com/kauer389</a><br>
          <br>
          GPG fingerprint: EC67 61E2 C2F6 EB55 884B E129 072B 0AF0 72AA
          9882<br>
          Old fingerprint: B862 FB15 FE96 4961 BC62 1A40 6239 1208 9865
          5F9A<br>
          <br>
          <br>
          _______________________________________________<br>
          AusNOG mailing list<br>
          <a href="mailto:AusNOG@lists.ausnog.net" target="_blank">AusNOG@lists.ausnog.net</a><br>
          <a href="http://lists.ausnog.net/mailman/listinfo/ausnog" target="_blank">http://lists.ausnog.net/mailman/listinfo/ausnog</a><br>
        </blockquote>
      </div>
      <br>
      <fieldset></fieldset>
      <br>
      <pre>_______________________________________________
AusNOG mailing list
<a href="mailto:AusNOG@lists.ausnog.net" target="_blank">AusNOG@lists.ausnog.net</a>
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</pre>
    </blockquote>
    <br>
  </div></div></div>

<br>_______________________________________________<br>
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<br></blockquote></div><br><br clear="all"><div><br></div>-- <br><div class="gmail_signature"><div dir="ltr"><table width="100%" border="0" cellpadding="0" cellspacing="0" bgcolor="#fff" style="color:rgb(135,167,164);font-family:Arial,Helvetica,sans-serif;font-size:12px;padding:40px 10px"><tbody><tr><td><table border="0" cellpadding="0" cellspacing="0" width="100%"><tbody><tr><td><h1 style="font-size:16px;font-weight:normal;color:rgb(32,72,122);margin-top:0px;margin-bottom:5px">Chris Gibbs</h1><h6 style="font-size:12px;font-weight:normal;color:rgb(104,104,104);margin-top:0px;margin-bottom:5px">Level 3 System Administrator</h6></td></tr></tbody></table></td></tr><tr><td><table border="0" cellpadding="0" cellspacing="0" width="100%"><tbody><tr><td><p style="margin-top:0px"><span style="color:rgb(83,83,83);font-family:Arial,Helvetica,sans-serif;font-size:10px;line-height:16px">Office Address:</span><font color="#737373" face="Arial, Helvetica, sans-serif" size="1"><span style="line-height:16px"> 11/6 Reliance Drive, Tuggerah NSW 2259 </span></font><br><span style="color:rgb(83,83,83);font-family:Arial,Helvetica,sans-serif;font-size:10px;line-height:16px">Postal Address:</span><font color="#737373" face="Arial, Helvetica, sans-serif" size="1"><span style="line-height:16px"> PO Box 3187, Tuggerah NSW 2259 </span></font><br><span style="color:rgb(83,83,83);font-family:Arial,Helvetica,sans-serif;font-size:10px;line-height:16px">Phone:</span><font color="#737373" face="Arial, Helvetica, sans-serif" size="1"><span style="line-height:16px"> </span></font><a value="+61281158801" style="color:rgb(17,85,204);font-family:Arial,Helvetica,sans-serif;font-size:10px;line-height:16px">+61 2 8115 8823</a><font color="#737373" face="Arial, Helvetica, sans-serif" size="1"><span style="line-height:16px"> | Network Ops: </span></font><a value="+61281158850" style="color:rgb(17,85,204);font-family:Arial,Helvetica,sans-serif;font-size:10px;line-height:16px">+61 2 8115 8850</a><font color="#737373" face="Arial, Helvetica, sans-serif" size="1"><span style="line-height:16px"> | Main Switch: </span></font><a value="+61281158888" style="color:rgb(17,85,204);font-family:Arial,Helvetica,sans-serif;font-size:10px;line-height:16px">+61 2 8115 8888</a><font color="#737373" face="Arial, Helvetica, sans-serif" size="1"><span style="line-height:16px"> </span></font><br><span style="color:rgb(83,83,83);font-family:Arial,Helvetica,sans-serif;font-size:10px;line-height:16px">Web:</span><font color="#737373" face="Arial, Helvetica, sans-serif" size="1"><span style="line-height:16px"> </span></font><a href="http://www.serversaustralia.com.au/" style="color:rgb(17,85,204);font-family:Arial,Helvetica,sans-serif;font-size:10px;line-height:16px" target="_blank">www.serversaustralia.com.au</a></p></td></tr></tbody></table></td></tr><tr><td style="padding-top:10px;padding-bottom:10px"><table border="0" cellpadding="0" cellspacing="0" width="100%"><tbody><tr><td width="100px" style="width:100px;border-right-width:1px;border-color:rgb(117,153,207);border-right-style:solid"><a href="http://serversaustralia.com.au/" style="color:rgb(17,85,204)" target="_blank"><img src="https://www.mysau.com.au/template/images/signature-images/sau-logo.png" height="90" width="90" alt="Servers Australia - Logo "></a></td><td valign="middle" style="padding-left:20px"><a href="https://docs.google.com/a/serversaustralia.com.au/forms/d/1LN6H3Dc8TCJFmNH7pxVkAfrhP3MosGNAueA8hteFbIY/viewform#start=openform" title="Online Survey" style="color:rgb(17,85,204);text-decoration:none" target="_blank"><h2 style="font-size:14px;font-weight:normal;color:rgb(32,72,122);margin-top:0px;margin-bottom:2px">How are we doing?</h2><h6 style="font-size:10px;font-weight:normal;color:rgb(32,72,122);margin-top:0px;margin-bottom:10px">please click here to tell Servers Australia - We‘re listening</h6></a><a href="http://www.facebook.com/ServersAustralia" style="color:rgb(17,85,204)" target="_blank"><img src="https://www.mysau.com.au/template/images/signature-images/facebook-logo.png" height="24" width="24" alt="Find Us on Facebook"></a> <a href="http://twitter.com/serversau" style="color:rgb(17,85,204)" target="_blank"><img src="https://www.mysau.com.au/template/images/signature-images/twitter-logo.png" height="24" width="24" alt="Follow us on Twitter"></a> <a href="https://plus.google.com/112681060777876559914" style="color:rgb(17,85,204)" target="_blank"><img src="https://www.mysau.com.au/template/images/signature-images/gplus-logo.png" height="24" width="24" alt="Follow us on Google"></a></td></tr></tbody></table></td></tr><tr><td><table><tbody><tr><td><p style="color:rgb(115,115,115);font-size:8px;font-family:Arial,Helvetica,sans-serif;margin-top:10px;line-height:16px"><strong style="color:rgb(0,0,0)">Notice:</strong> This message may contain private and confidential information intended only for the recipients. If you have received this message in error please delete immediately and notify the sender, a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