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<p class="">Maybe this is your problem:</p>
<p class=""><span class=""><a href="https://www.facebook.com/photo.php?fbid=1679165611477&set=a.1679163891434.2083146.1007635492&type=3&src=https%3A%2F%2Ffbcdn-sphotos-c-a.akamaihd.net%2Fhphotos-ak-xfp1%2Fv%2Ft1.0-9%2F189125_1679165611477_553623_n.jpg%3Foh%3D8c65425c22f19343e7d372f25288b02e%26oe%3D548D0591%26__gda__%3D1419658163_1df016ec1a26cb386fda3a145a56bc62&size=540%2C720">https://www.facebook.com/photo.php?fbid=1679165611477&set=a.1679163891434.2083146.1007635492&type=3&src=https%3A%2F%2Ffbcdn-sphotos-c-a.akamaihd.net%2Fhphotos-ak-xfp1%2Fv%2Ft1.0-9%2F189125_1679165611477_553623_n.jpg%3Foh%3D8c65425c22f19343e7d372f25288b02e%26oe%3D548D0591%26__gda__%3D1419658163_1df016ec1a26cb386fda3a145a56bc62&size=540%2C720</a></span></p><div class="gmail_extra"><br><div class="gmail_quote"><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left-width:1px;border-left-color:rgb(204,204,204);border-left-style:solid;padding-left:1ex"><div style="word-wrap:break-word"><div><blockquote type="cite"><div style="margin:0px"><span style="font-family:Helvetica;color:rgb(0,0,0)"><b>From: </b></span><span style="font-family:Helvetica">ANSA SERVERS <<a href="mailto:info@ausnetservers.net.au" target="_blank">info@ausnetservers.net.au</a>><br></span></div><div style="margin:0px"><span style="font-family:Helvetica;color:rgb(0,0,0)"><b>Subject: </b></span><span style="font-family:Helvetica"><b>Re: [AusNOG] Strange Watchguard X550E</b><br></span></div><div style="margin:0px"><span style="font-family:Helvetica;color:rgb(0,0,0)"><b>Date: </b></span><span style="font-family:Helvetica">11 September 2014 9:41:50 am ACST<br></span></div><div style="margin:0px"><span style="font-family:Helvetica;color:rgb(0,0,0)"><b>To: </b></span><span style="font-family:Helvetica">Darren Moss <<a href="mailto:Darren.Moss@cloud365.com.au" target="_blank">Darren.Moss@cloud365.com.au</a>><br></span></div><div style="margin:0px"><span style="font-family:Helvetica;color:rgb(0,0,0)"><b>Cc: </b></span><span style="font-family:Helvetica">"<a href="mailto:AusNOG@lists.ausnog.net" target="_blank">AusNOG@lists.ausnog.net</a>" <<a href="mailto:ausnog@lists.ausnog.net" target="_blank">ausnog@lists.ausnog.net</a>><br></span></div><br><div><div dir="auto" style="font-family:Helvetica;font-size:12px;font-style:normal;font-variant:normal;font-weight:normal;letter-spacing:normal;line-height:normal;text-align:start;text-indent:0px;text-transform:none;white-space:normal;word-spacing:0px"><div>Replied off list to you Darren.</div><div><br></div><div>Generally there support for basic hardware issues its good but i need to workout what this traffic us before i contact them.</div><div><br></div><div>I can see its working the cpu to the max which is causing the temperature issue but im not sure why <br><br><div><div style="margin:0cm 0cm 0.0001pt;font-size:12pt;font-family:'Times New Roman',serif"><span style="background-color:rgba(255,255,255,0)">Regards,</span></div></div><div><p class="MsoNormal" style="margin:0cm 0cm 0.0001pt;font-size:12pt;font-family:'Times New Roman',serif"><span style="background-color:rgba(255,255,255,0)"> </span></p></div><div><div style="margin:0cm 0cm 0.0001pt;font-size:12pt;font-family:'Times New Roman',serif"><span style="background-color:rgba(255,255,255,0)"><b>Matthew Matters </b>Managing Director / CEO of Aus Net Servers Australia Pty Ltd<br>Management Department | Small Business Hosting Sales & Services | Aus Net Servers Australia Pty Ltd</span></div></div><div><div style="margin:0cm 0cm 0.0001pt;font-size:12pt;font-family:'Times New Roman',serif"><span style="background-color:rgba(255,255,255,0)">P <a href="tel:1300%20933%20038" style="color:purple;text-decoration:underline" target="_blank">1300 933 038</a> | M <a href="tel:0428%20028%20091" style="color:purple;text-decoration:underline" target="_blank">0428 028 091</a> | E <a href="mailto:mmatters@ausnetservers.net.au" style="color:purple;text-decoration:underline" target="_blank">mmatters@ausnetservers.net.au</a><span> </span>| W <a href="http://www.ausnetservers.net.au/" style="color:purple;text-decoration:underline" target="_blank">www.ausnetservers.net.au</a></span></div></div><div><div style="margin:0cm 0cm 0.0001pt;font-size:12pt;font-family:'Times New Roman',serif"><span style="background-color:rgba(255,255,255,0)">ABN <a href="tel:25%20162%20013%20194" style="color:purple;text-decoration:underline" target="_blank">25 162 013 194</a> | ACN <span><a href="tel:162%20013%20194" style="color:purple;text-decoration:underline" target="_blank">162 013 194</a> | </span>ARBN B2318 229M | #1 For Dedicated Hosting Solutions For Small Business Since 2007</span></div></div></div><div><br>On 11 Sep 2014, at 10:06 am, "Darren Moss" <<a href="mailto:Darren.Moss@cloud365.com.au" style="color:purple;text-decoration:underline" target="_blank">Darren.Moss@cloud365.com.au</a>> wrote:<br><br></div><blockquote type="cite"><div><div style="margin:0cm 0cm 0.0001pt;font-size:12pt;font-family:'Times New Roman',serif"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"> </span></div><div style="margin:0cm 0cm 0.0001pt;font-size:12pt;font-family:'Times New Roman',serif"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">Not sure I would be bashing vendors on list.<u></u><u></u></span></div><div style="margin:0cm 0cm 0.0001pt;font-size:12pt;font-family:'Times New Roman',serif"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"> </span></div><div style="margin:0cm 0cm 0.0001pt;font-size:12pt;font-family:'Times New Roman',serif"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">WatchGuard Support is actually not bad.<u></u><u></u></span></div><div style="margin:0cm 0cm 0.0001pt;font-size:12pt;font-family:'Times New Roman',serif"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"> </span></div><div style="margin:0cm 0cm 0.0001pt;font-size:12pt;font-family:'Times New Roman',serif"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">We had an issue with firmware bugs on a bunch of redboxes (multi-WAN failover) and the overseas support kept calling me with suggestions and custom updates until the problem was solved.<u></u><u></u></span></div><div style="margin:0cm 0cm 0.0001pt;font-size:12pt;font-family:'Times New Roman',serif"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"> </span></div><div style="margin:0cm 0cm 0.0001pt;font-size:12pt;font-family:'Times New Roman',serif"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">My support contract had expired on 2 of the devices (we had support on the 3<sup>rd</sup>) and they still provided support and a patch for zero dollars.<u></u><u></u></span></div><div style="margin:0cm 0cm 0.0001pt;font-size:12pt;font-family:'Times New Roman',serif"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"> </span></div><div style="margin:0cm 0cm 0.0001pt;font-size:12pt;font-family:'Times New Roman',serif"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">I would call that pretty good support and committed to their customer (me).<u></u><u></u></span></div><div style="margin:0cm 0cm 0.0001pt;font-size:12pt;font-family:'Times New Roman',serif"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"> </span></div><div style="margin:0cm 0cm 0.0001pt;font-size:12pt;font-family:'Times New Roman',serif"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"> </span></div><div style="margin:0cm 0cm 0.0001pt;font-size:12pt;font-family:'Times New Roman',serif"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)">DM.<u></u><u></u></span></div><div style="margin:0cm 0cm 0.0001pt;font-size:12pt;font-family:'Times New Roman',serif"><span style="font-size:11pt;font-family:Calibri,sans-serif;color:rgb(31,73,125)"> </span></div><div><div style="border-style:solid none none;border-top-color:rgb(181,196,223);border-top-width:1pt;padding:3pt 0cm 0cm"><div style="margin:0cm 0cm 0.0001pt;font-size:12pt;font-family:'Times New Roman',serif"><b><span lang="EN-US" style="font-size:10pt;font-family:Tahoma,sans-serif">From:</span></b><span lang="EN-US" style="font-size:10pt;font-family:Tahoma,sans-serif"><span> </span>AusNOG [<a href="mailto:ausnog-bounces@lists.ausnog.net" style="color:purple;text-decoration:underline" target="_blank">mailto:ausnog-bounces@lists.ausnog.net</a>]<span> </span><b>On Behalf Of<span> </span></b>ANSA SERVERS<br><b>Sent:</b><span> </span>Thursday, 11 September 2014 12:00 PM<br><b>To:</b><span> </span>Sam Silvester<br><b>Cc:</b><span> </span><a href="mailto:AusNOG@lists.ausnog.net" style="color:purple;text-decoration:underline" target="_blank">AusNOG@lists.ausnog.net</a><br><b>Subject:</b><span> </span>Re: [AusNOG] Strange Watchguard X550E<u></u><u></u></span></div></div></div><div style="margin:0cm 0cm 0.0001pt;font-size:12pt;font-family:'Times New Roman',serif"><u></u> <u></u></div><div><div style="margin:0cm 0cm 0.0001pt;font-size:12pt;font-family:'Times New Roman',serif">Im not gonna pay $1200 plus for a devise that is EOL<u></u><u></u></div></div><div><div style="margin:0cm 0cm 0.0001pt;font-size:12pt;font-family:'Times New Roman',serif"><u></u> <u></u></div></div><div><p class="MsoNormal" style="margin:0cm 0cm 12pt;font-size:12pt;font-family:'Times New Roman',serif">their support staff overseas are useless anyways, only decent people are the level 1 staff in Sydney and Robert Collins <u></u><u></u></p><div><div style="margin:0cm 0cm 0.0001pt;font-size:12pt;font-family:'Times New Roman',serif">Regards,<u></u><u></u></div></div><div><div style="margin:0cm 0cm 0.0001pt;font-size:12pt;font-family:'Times New Roman',serif"> <u></u><u></u></div></div><div><div style="margin:0cm 0cm 0.0001pt;font-size:12pt;font-family:'Times New Roman',serif"><b>Matthew Matters </b>Managing Director / CEO of Aus Net Servers Australia Pty Ltd<br>Management Department | Small Business Hosting Sales & Services | Aus Net Servers Australia Pty Ltd<u></u><u></u></div></div><div><div style="margin:0cm 0cm 0.0001pt;font-size:12pt;font-family:'Times New Roman',serif">P <a href="tel:1300%20933%20038" style="color:purple;text-decoration:underline" target="_blank">1300 933 038</a> | M <a href="tel:0428%20028%20091" style="color:purple;text-decoration:underline" target="_blank">0428 028 091</a> | E <a href="mailto:mmatters@ausnetservers.net.au" style="color:purple;text-decoration:underline" target="_blank">mmatters@ausnetservers.net.au</a><span> </span>| W <a href="http://www.ausnetservers.net.au/" style="color:purple;text-decoration:underline" target="_blank">www.ausnetservers.net.au</a><u></u><u></u></div></div><div><div style="margin:0cm 0cm 0.0001pt;font-size:12pt;font-family:'Times New Roman',serif">ABN <a href="tel:25%20162%20013%20194" style="color:purple;text-decoration:underline" target="_blank">25 162 013 194</a> | ACN <span><a href="tel:162%20013%20194" style="color:purple;text-decoration:underline" target="_blank">162 013 194</a> | </span>ARBN B2318 229M | #1 For Dedicated Hosting Solutions For Small Business Since 2007<u></u><u></u></div></div></div><div><p class="MsoNormal" style="margin:0cm 0cm 12pt;font-size:12pt;font-family:'Times New Roman',serif"><br>On 11 Sep 2014, at 9:57 am, "Sam Silvester" <<a href="mailto:sam.silvester@gmail.com" style="color:purple;text-decoration:underline" target="_blank">sam.silvester@gmail.com</a>> wrote:<u></u><u></u></p></div><blockquote style="margin-top:5pt;margin-bottom:5pt"><div style="margin:0cm 0cm 0.0001pt;font-size:12pt;font-family:'Times New Roman',serif">Well - when you say:<u></u><u></u></div><div><div style="margin:0cm 0cm 0.0001pt;font-size:12pt;font-family:'Times New Roman',serif"><u></u> <u></u></div><div><div style="margin:0cm 0cm 0.0001pt;font-size:12pt;font-family:'Times New Roman',serif">On Thu, Sep 11, 2014 at 8:59 AM, ANSA SERVERS <<a href="mailto:info@ausnetservers.net.au" style="color:purple;text-decoration:underline" target="_blank">info@ausnetservers.net.au</a>> wrote:<u></u><u></u></div><div><p class="MsoNormal" style="margin:0cm 0cm 12pt;font-size:12pt;font-family:'Times New Roman',serif">It was almost like an internal loopback of no existent traffic <u></u><u></u></p></div><div><div style="margin:0cm 0cm 0.0001pt;font-size:12pt;font-family:'Times New Roman',serif"><u></u> <u></u></div></div><div><div style="margin:0cm 0cm 0.0001pt;font-size:12pt;font-family:'Times New Roman',serif">but then in your original email point out:<u></u><u></u></div></div><blockquote style="border-style:none none none solid;border-left-color:rgb(204,204,204);border-left-width:1pt;padding:0cm 0cm 0cm 6pt;margin-left:4.8pt;margin-right:0cm"><blockquote style="margin-top:5pt;margin-bottom:5pt"><div style="margin:0cm 0cm 0.0001pt;font-size:12pt;font-family:'Times New Roman',serif">Now i saw the load and traffic spiked to 100%<u></u><u></u></div></blockquote></blockquote><div><div style="margin:0cm 0cm 0.0001pt;font-size:12pt;font-family:'Times New Roman',serif">I'd suggest you have your initial debugging direction figured out - go work out where that traffic is coming from, because it clearly isn't non existent!<u></u><u></u></div></div><div><div style="margin:0cm 0cm 0.0001pt;font-size:12pt;font-family:'Times New Roman',serif"><u></u> <u></u></div></div><blockquote style="border-style:none none none solid;border-left-color:rgb(204,204,204);border-left-width:1pt;padding:0cm 0cm 0cm 6pt;margin-left:4.8pt;margin-right:0cm"><blockquote style="margin-top:5pt;margin-bottom:5pt"><div style="margin:0cm 0cm 0.0001pt;font-size:12pt;font-family:'Times New Roman',serif">Carnt contact watchguard as units are out of warranty and i have no need to renew them for the branch office<u></u><u></u></div></blockquote></blockquote><div><div style="margin:0cm 0cm 0.0001pt;font-size:12pt;font-family:'Times New Roman',serif"><u></u> <u></u></div></div><div><div style="margin:0cm 0cm 0.0001pt;font-size:12pt;font-family:'Times New Roman',serif">Perhaps now you do have a reason to renew your support also? :)<br><br>Sam<u></u><u></u></div></div></div></div></blockquote><blockquote style="margin-top:5pt;margin-bottom:5pt"><div style="margin:0cm 0cm 0.0001pt;font-size:12pt;font-family:'Times New Roman',serif">_______________________________________________<br>AusNOG mailing list<br><a href="mailto:AusNOG@lists.ausnog.net" style="color:purple;text-decoration:underline" 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