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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D;mso-fareast-language:EN-US">That image is the cash that keeps on giving, nice to see you trolled our facebook page. That image was created and published for
the trolls on whirlpool. Still gets the odd flogging, most ignore it because they know you carnt patch a fibre cable into a RJ45 point but most think its possible on whirlpool.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D;mso-fareast-language:EN-US">Thanks for bringing a smile to my face, much appreciated
</span><span style="font-size:11.0pt;font-family:Wingdings;color:#1F497D;mso-fareast-language:EN-US">J</span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D;mso-fareast-language:EN-US">
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Regards,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> <o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:#34348D">Matthew Matters </span></b><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:#34348D">Managing Director / CEO of Aus Net Servers Australia
Pty Ltd</span><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:#691260"><br>
</span><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:black">Management Department | Small Business Hosting Sales & Services | Aus Net Servers Australia Pty Ltd</span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:black">P 1300 933 038 | M 0428 028 091 | E </span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black"><a href="mailto:mmatters@ausnetservers.net.au" target="_blank"><span style="font-size:10.0pt;color:black">mmatters@ausnetservers.net.au</span></a></span><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:black"> |
W </span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black"><a href="http://www.ausnetservers.net.au/" target="_blank"><span style="font-size:10.0pt;color:black">www.ausnetservers.net.au</span></a></span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:black">ABN 25 162 013 194 | ACN 162 013 194 | ARBN B2318 229M | #1 For Dedicated Hosting Solutions For Small Business Since 2007</span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif"">From:</span></b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif""> Fibre Expert [mailto:fibreexpert62@gmail.com]
<br>
<b>Sent:</b> Thursday, 11 September 2014 10:32 AM<br>
<b>To:</b> ANSA SERVERS<br>
<b>Cc:</b> ausnog@lists.ausnog.net<br>
<b>Subject:</b> Re: [AusNOG] Strange Watchguard X550E<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Maybe this is your problem:<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><a href="https://www.facebook.com/photo.php?fbid=1679165611477&set=a.1679163891434.2083146.1007635492&type=3&src=https%3A%2F%2Ffbcdn-sphotos-c-a.akamaihd.net%2Fhphotos-ak-xfp1%2Fv%2Ft1.0-9%2F189125_1679165611477_553623_n.jpg%3Foh%3D8c65425c22f19343e7d372f25288b02e%26oe%3D548D0591%26__gda__%3D1419658163_1df016ec1a26cb386fda3a145a56bc62&size=540%2C720">https://www.facebook.com/photo.php?fbid=1679165611477&set=a.1679163891434.2083146.1007635492&type=3&src=https%3A%2F%2Ffbcdn-sphotos-c-a.akamaihd.net%2Fhphotos-ak-xfp1%2Fv%2Ft1.0-9%2F189125_1679165611477_553623_n.jpg%3Foh%3D8c65425c22f19343e7d372f25288b02e%26oe%3D548D0591%26__gda__%3D1419658163_1df016ec1a26cb386fda3a145a56bc62&size=540%2C720</a><o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><b><span style="font-family:"Helvetica","sans-serif";color:black">From:
</span></b><span style="font-family:"Helvetica","sans-serif"">ANSA SERVERS <<a href="mailto:info@ausnetservers.net.au" target="_blank">info@ausnetservers.net.au</a>></span><o:p></o:p></p>
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<p class="MsoNormal"><b><span style="font-family:"Helvetica","sans-serif";color:black">Subject:
</span></b><b><span style="font-family:"Helvetica","sans-serif"">Re: [AusNOG] Strange Watchguard X550E</span></b><o:p></o:p></p>
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<p class="MsoNormal"><b><span style="font-family:"Helvetica","sans-serif";color:black">Date:
</span></b><span style="font-family:"Helvetica","sans-serif"">11 September 2014 9:41:50 am ACST</span><o:p></o:p></p>
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<p class="MsoNormal"><b><span style="font-family:"Helvetica","sans-serif";color:black">To:
</span></b><span style="font-family:"Helvetica","sans-serif"">Darren Moss <<a href="mailto:Darren.Moss@cloud365.com.au" target="_blank">Darren.Moss@cloud365.com.au</a>></span><o:p></o:p></p>
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<p class="MsoNormal"><b><span style="font-family:"Helvetica","sans-serif";color:black">Cc:
</span></b><span style="font-family:"Helvetica","sans-serif"">"<a href="mailto:AusNOG@lists.ausnog.net" target="_blank">AusNOG@lists.ausnog.net</a>" <<a href="mailto:ausnog@lists.ausnog.net" target="_blank">ausnog@lists.ausnog.net</a>></span><o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Helvetica","sans-serif"">Replied off list to you Darren.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Helvetica","sans-serif""><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Helvetica","sans-serif"">Generally there support for basic hardware issues its good but i need to workout what this traffic us before i contact them.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Helvetica","sans-serif""><o:p> </o:p></span></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:9.0pt;font-family:"Helvetica","sans-serif"">I can see its working the cpu to the max which is causing the temperature issue but im not sure why <o:p></o:p></span></p>
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<p class="MsoNormal">Regards,<o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal"><b>Matthew Matters </b>Managing Director / CEO of Aus Net Servers Australia Pty Ltd<br>
Management Department | Small Business Hosting Sales & Services | Aus Net Servers Australia Pty Ltd<o:p></o:p></p>
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<p class="MsoNormal">P <a href="tel:1300%20933%20038" target="_blank"><span style="color:purple">1300 933 038</span></a> | M <a href="tel:0428%20028%20091" target="_blank"><span style="color:purple">0428 028 091</span></a> | E <a href="mailto:mmatters@ausnetservers.net.au" target="_blank"><span style="color:purple">mmatters@ausnetservers.net.au</span></a> |
W <a href="http://www.ausnetservers.net.au/" target="_blank"><span style="color:purple">www.ausnetservers.net.au</span></a><o:p></o:p></p>
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<p class="MsoNormal">ABN <a href="tel:25%20162%20013%20194" target="_blank"><span style="color:purple">25 162 013 194</span></a> | ACN <a href="tel:162%20013%20194" target="_blank"><span style="color:purple">162 013 194</span></a> | ARBN B2318 229M | #1 For
Dedicated Hosting Solutions For Small Business Since 2007<o:p></o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:9.0pt;font-family:"Helvetica","sans-serif""><br>
On 11 Sep 2014, at 10:06 am, "Darren Moss" <<a href="mailto:Darren.Moss@cloud365.com.au" target="_blank"><span style="color:purple">Darren.Moss@cloud365.com.au</span></a>> wrote:<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Not sure I would be bashing vendors on list.</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">WatchGuard Support is actually not bad.</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">We had an issue with firmware bugs on a bunch of redboxes (multi-WAN failover) and the overseas support kept calling me with suggestions and custom updates
until the problem was solved.</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">My support contract had expired on 2 of the devices (we had support on the 3<sup>rd</sup>) and they still provided support and a patch for zero dollars.</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">I would call that pretty good support and committed to their customer (me).</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">DM.</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
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<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> AusNOG [<a href="mailto:ausnog-bounces@lists.ausnog.net" target="_blank"><span style="color:purple">mailto:ausnog-bounces@lists.ausnog.net</span></a>] <b>On
Behalf Of </b>ANSA SERVERS<br>
<b>Sent:</b> Thursday, 11 September 2014 12:00 PM<br>
<b>To:</b> Sam Silvester<br>
<b>Cc:</b> <a href="mailto:AusNOG@lists.ausnog.net" target="_blank"><span style="color:purple">AusNOG@lists.ausnog.net</span></a><br>
<b>Subject:</b> Re: [AusNOG] Strange Watchguard X550E</span><o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal">Im not gonna pay $1200 plus for a devise that is EOL<o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt">their support staff overseas are useless anyways, only decent people are the level 1 staff in Sydney and Robert Collins <o:p></o:p></p>
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<p class="MsoNormal">Regards,<o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal"><b>Matthew Matters </b>Managing Director / CEO of Aus Net Servers Australia Pty Ltd<br>
Management Department | Small Business Hosting Sales & Services | Aus Net Servers Australia Pty Ltd<o:p></o:p></p>
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<div>
<p class="MsoNormal">P <a href="tel:1300%20933%20038" target="_blank"><span style="color:purple">1300 933 038</span></a> | M <a href="tel:0428%20028%20091" target="_blank"><span style="color:purple">0428 028 091</span></a> | E <a href="mailto:mmatters@ausnetservers.net.au" target="_blank"><span style="color:purple">mmatters@ausnetservers.net.au</span></a> |
W <a href="http://www.ausnetservers.net.au/" target="_blank"><span style="color:purple">www.ausnetservers.net.au</span></a><o:p></o:p></p>
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<p class="MsoNormal">ABN <a href="tel:25%20162%20013%20194" target="_blank"><span style="color:purple">25 162 013 194</span></a> | ACN <a href="tel:162%20013%20194" target="_blank"><span style="color:purple">162 013 194</span></a> | ARBN B2318 229M | #1 For
Dedicated Hosting Solutions For Small Business Since 2007<o:p></o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><br>
On 11 Sep 2014, at 9:57 am, "Sam Silvester" <<a href="mailto:sam.silvester@gmail.com" target="_blank"><span style="color:purple">sam.silvester@gmail.com</span></a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal">Well - when you say:<o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal">On Thu, Sep 11, 2014 at 8:59 AM, ANSA SERVERS <<a href="mailto:info@ausnetservers.net.au" target="_blank"><span style="color:purple">info@ausnetservers.net.au</span></a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt">It was almost like an internal loopback of no existent traffic <o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal">but then in your original email point out:<o:p></o:p></p>
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<p class="MsoNormal">Now i saw the load and traffic spiked to 100%<o:p></o:p></p>
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<p class="MsoNormal">I'd suggest you have your initial debugging direction figured out - go work out where that traffic is coming from, because it clearly isn't non existent!<o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal">Carnt contact watchguard as units are out of warranty and i have no need to renew them for the branch office<o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal">Perhaps now you do have a reason to renew your support also? :)<br>
<br>
Sam<o:p></o:p></p>
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<p class="MsoNormal">_______________________________________________<br>
AusNOG mailing list<br>
<a href="mailto:AusNOG@lists.ausnog.net" target="_blank"><span style="color:purple">AusNOG@lists.ausnog.net</span></a><br>
<a href="http://lists.ausnog.net/mailman/listinfo/ausnog" target="_blank"><span style="color:purple">http://lists.ausnog.net/mailman/listinfo/ausnog</span></a><o:p></o:p></p>
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<p class="MsoNormal"><a href="http://www.linkedin.com/company/aus-net-servers-australia" target="_blank"><span style="color:purple;text-decoration:none"><img border="0" id="_x0000_i1025" src="http://cdn.ausnetservers.net.au/Exchange/image004.jpg" alt="LinkedIn"></span></a><a href="http://www.twitter.com/ansaservers" target="_blank"><span style="color:purple;text-decoration:none"><img border="0" id="_x0000_i1026" src="http://cdn.ausnetservers.net.au/Exchange/image006.jpg" alt="Twitter"></span></a>The
information transmitted in this e-mail is for the exclusive use of the intended addressee and may contain confidential and/or privileged material. Any review, re-transmission, dissemination or other use of it, or the taking of any action in reliance upon this
information by persons and/or entities other than the intended recipient is prohibited. If you received this in error, please inform the sender and/or addressee immediately and delete the material. If you have been sent this email and it is not addressed to
you please forward the email as is to <a href="mailto:hostmaster@ausnetservers.net.au" target="_blank"><span style="color:purple">hostmaster@ausnetservers.net.au</span></a> and delete all local and inta-local copies including backups from your system. E-mails
may not be secure, may contain computer viruses and may be corrupted in transmission. Please carefully check this e-mail (and any attachment) accordingly. No warranties are given and no liability is accepted for any loss or damage caused by such matters. This
email has been scanned before transmission with business grade antivirus and antispam software but as mentioned above no warranties can be given that the email has not been contaminated after transmission.<o:p></o:p></p>
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</blockquote>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Helvetica","sans-serif""><a href="http://www.linkedin.com/company/aus-net-servers-australia" target="_blank"><span style="color:purple;text-decoration:none"><img border="0" id="_x0000_i1027" src="http://cdn.ausnetservers.net.au/Exchange/image004.jpg" alt="LinkedIn"></span><span style="color:purple"> </span></a><a href="http://www.twitter.com/ansaservers" target="_blank"><span style="color:purple;text-decoration:none"><img border="0" id="_x0000_i1028" src="http://cdn.ausnetservers.net.au/Exchange/image006.jpg" alt="Twitter"></span><span style="color:purple"> </span></a>The
information transmitted in this e-mail is for the exclusive use of the intended addressee and may contain confidential and/or privileged material. Any review, re-transmission, dissemination or other use of it, or the taking of any action in reliance upon this
information by persons and/or entities other than the intended recipient is prohibited. If you received this in error, please inform the sender and/or addressee immediately and delete the material. If you have been sent this email and it is not addressed to
you please forward the email as is to<a href="mailto:hostmaster@ausnetservers.net.au" target="_blank"><span style="color:purple">hostmaster@ausnetservers.net.au</span></a> and delete all local and inta-local copies including backups from your system. E-mails
may not be secure, may contain computer viruses and may be corrupted in transmission. Please carefully check this e-mail (and any attachment) accordingly. No warranties are given and no liability is accepted for any loss or damage caused by such matters. This
email has been scanned before transmission with business grade antivirus and antispam software but as mentioned above no warranties can be given that the email has not been contaminated after transmission. _______________________________________________<br>
AusNOG mailing list<br>
<a href="mailto:AusNOG@lists.ausnog.net" target="_blank"><span style="color:purple">AusNOG@lists.ausnog.net</span></a><br>
<a href="http://lists.ausnog.net/mailman/listinfo/ausnog" target="_blank"><span style="color:purple">http://lists.ausnog.net/mailman/listinfo/ausnog</span></a><o:p></o:p></span></p>
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</blockquote>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
</blockquote>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
</div>
</div>
<a href="http://www.linkedin.com/company/aus-net-servers-australia"><img alt="LinkedIn" src="http://cdn.ausnetservers.net.au/Exchange/image004.jpg">
</a><a href="http://www.twitter.com/ansaservers"><img alt="Twitter" src="http://cdn.ausnetservers.net.au/Exchange/image006.jpg">
</a>The information transmitted in this e-mail is for the exclusive use of the intended addressee and may contain confidential and/or privileged material. Any review, re-transmission, dissemination or other use of it, or the taking of any action in reliance
upon this information by persons and/or entities other than the intended recipient is prohibited. If you received this in error, please inform the sender and/or addressee immediately and delete the material. If you have been sent this email and it is not addressed
to you please forward the email as is to hostmaster@ausnetservers.net.au and delete all local and inta-local copies including backups from your system. E-mails may not be secure, may contain computer viruses and may be corrupted in transmission. Please carefully
check this e-mail (and any attachment) accordingly. No warranties are given and no liability is accepted for any loss or damage caused by such matters. This email has been scanned before transmission with business grade antivirus and antispam software but
as mentioned above no warranties can be given that the email has not been contaminated after transmission.
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