<html><head><meta http-equiv="content-type" content="text/html; charset=utf-8"></head><body dir="auto"><div>I checked online via the customer account management toolbox to see what pricing options it would offer me.</div><div><br></div><div>It displays a warning that if you change things you may lose your legacy packs.</div><div><br></div><div>But if you want to remove any channel package it tells you that you need to call them so don't waste your time with the toolbox. </div><div><br></div><div>Find your customer number or smartcard number and ring them.</div><div><br></div><div>If you're out of contract I'm sure they will try very hard to get you to agree to some sort of 12 month contract in exchange for attractive pricing.</div><div><br></div><div>But Nov 3 is when the lovely new box is available. I wouldn't agree to a new contract until then.</div><div><br></div><div>jsl</div><style><!--
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