That's not true at all. And your so out of line if you think that way.<div><br></div><div>I own and operate an offshore office.. It's not all to do with costs, it was the fact of finding skilled AU techs was hard. Especially for the night shifts. My India team have a 100% customer satisfaction, and when we do customer surveys people don't even know they are located in India!!!!</div>
<div><br></div><div>Skeeve also runs a very successful offshore team and he too found the skillset and dedication by good training and dedication to that team.</div><div><br></div><div>It's people like you with your shitty attitude that turn people away from using or giving other countries a go.</div>
<div><br></div><div>As I referred to before, they are most likely level 1 techs and the fact of them being in India, Cambodia or Melbourne is beside the point. The point is that they are level 1 and are not trained to deal with a 'hard' issue.</div>
<div>You may think the issue is simple to you, but that's because you live and breath it, where as the level 1 staff might not. They are simply a customer frontline for logging issues and directing to support articles.</div>
<div><br></div><div>Your attitude has really annoyed me. Will you be at ausnog this week so I can show you examples of all of the above?<span></span><br><br>On Monday, September 1, 2014, ANSA SERVERS <<a href="mailto:info@ausnetservers.net.au">info@ausnetservers.net.au</a>> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div lang="EN-AU" link="blue" vlink="purple">
<div>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">Hi Jared,<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">If your referring to my comment that I made, its nothing but the truth. For everyone out there that thinks cutting costs and outsourcing
is a good thing for your customer service then think again. <u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">The issue is such a simple fix its nothing that needs level 3.<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">End of rant.<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d">Regards,<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"> <u></u><u></u></span></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:#34348d">Matthew Matters </span></b><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:#34348d">Managing Director / CEO of Aus Net Servers Australia
Pty Ltd</span><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:#691260"><br>
</span><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:black">Management Department | Small Business Hosting Sales & Services | Aus Net Servers Australia Pty Ltd</span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:black">P 1300 933 038 | M 0428 028 091 | E </span><a href="javascript:_e(%7B%7D,'cvml','mmatters@ausnetservers.net.au');" target="_blank"><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:black">mmatters@ausnetservers.net.au</span></a><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:black"> |
W </span><a href="http://www.ausnetservers.net.au/" target="_blank"><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:black">www.ausnetservers.net.au</span></a><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:black">ABN 25 162 013 194 | ACN 162 013 194 | ARBN B2318 229M | #1 For Dedicated Hosting Solutions For Small Business Since 2007</span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1f497d"><u></u> <u></u></span></p>
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif"">From:</span></b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif""> Jared Hirst [mailto:<a href="javascript:_e(%7B%7D,'cvml','jared.hirst@serversaustralia.com.au');" target="_blank">jared.hirst@serversaustralia.com.au</a>]
<br>
<b>Sent:</b> Monday, 1 September 2014 8:32 PM<br>
<b>To:</b> ANSA SERVERS<br>
<b>Cc:</b> Matthew VK3EVL; <a href="javascript:_e(%7B%7D,'cvml','ausnog@lists.ausnog.net');" target="_blank">ausnog@lists.ausnog.net</a><br>
<b>Subject:</b> Re: [AusNOG] Anyone from tpp on list?<u></u><u></u></span></p>
<p class="MsoNormal"><u></u> <u></u></p>
<p class="MsoNormal">Wow racist much?<u></u><u></u></p>
<div>
<p class="MsoNormal"><u></u> <u></u></p>
</div>
<div>
<p class="MsoNormal">Level 1 support is generally just that, there to direct customers to knowledge bases and to fix simple issues. I don't see why they should have expensive level 3 staff on 24/7.<u></u><u></u></p>
</div>
<div>
<p class="MsoNormal"><u></u> <u></u></p>
</div>
<div>
<p class="MsoNormal">I find your comment very offensive and out of line. If I asked you to lay a concrete driveway when your job role was level 1 tech support does that give me the right to belittle you when you fail at doing it?<br>
<br>
On Monday, September 1, 2014, ANSA SERVERS <<a href="javascript:_e(%7B%7D,'cvml','info@ausnetservers.net.au');" target="_blank">info@ausnetservers.net.au</a>> wrote:<u></u><u></u></p>
<blockquote style="border:none;border-left:solid #cccccc 1.0pt;padding:0cm 0cm 0cm 6.0pt;margin-left:4.8pt;margin-top:5.0pt;margin-right:0cm;margin-bottom:5.0pt">
<p class="MsoNormal">HI Matt,<br>
<br>
After about 6PM TPP support goes offshore to India, in my personal opinion they are about as useless as a book with no pages, all looks no content!<br>
<br>
Ping me off list I might be able to help with your issue.<br>
<br>
Regards,<br>
<br>
Matthew Matters Managing Director / CEO of Aus Net Servers Australia Pty Ltd<br>
Management Department | Small Business Hosting Sales & Services | Aus Net Servers Australia Pty Ltd<br>
P 1300 933 038 | M 0428 028 091 | E <a>mmatters@ausnetservers.net.au</a> | W
<a href="http://www.ausnetservers.net.au" target="_blank">www.ausnetservers.net.au</a><br>
ABN 25 162 013 194 | ACN 162 013 194 | ARBN B2318 229M | #1 For Dedicated Hosting Solutions For Small Business Since 2007<br>
<br>
-----Original Message-----<br>
From: Matthew VK3EVL [mailto:<a>hitman@itglowz.com</a>]<br>
Sent: Monday, 1 September 2014 8:23 PM<br>
To: ANSA SERVERS; <a>ausnog@lists.ausnog.net</a><br>
Subject: Re: [AusNOG] Anyone from tpp on list?<br>
<br>
The support staff on tonight do not have access to fix the problem my employer has so was hoping someone with access may be around.<br>
<br>
On 1/09/2014 8:18 PM, ANSA SERVERS wrote:<br>
> Hi,<br>
><br>
> Best bet would be to contact Netregistry<br>
><br>
> Regards,<br>
><br>
> Matthew Matters Managing Director / CEO of Aus Net Servers Australia<br>
> Pty Ltd Management Department | Small Business Hosting Sales &<br>
> Services | Aus Net Servers Australia Pty Ltd P 1300 933 038 | M<br>
> 0428 028 091 | E <a>mmatters@ausnetservers.net.au</a> | W<br>
> <a href="http://www.ausnetservers.net.au" target="_blank">www.ausnetservers.net.au</a> ABN 25 162 013 194 | ACN 162 013 194 | ARBN<br>
> B2318 229M | #1 For Dedicated Hosting Solutions For Small Business<br>
> Since 2007<br>
><br>
> -----Original Message-----<br>
> From: AusNOG [mailto:<a>ausnog-bounces@lists.ausnog.net</a>] On Behalf Of<br>
> Matthew VK3EVL<br>
> Sent: Monday, 1 September 2014 8:04 PM<br>
> To: <a>ausnog@lists.ausnog.net</a><br>
> Subject: [AusNOG] Anyone from tpp on list?<br>
><br>
> Hi guys,<br>
> Anyone from tpp wholesale around. Need some urgent help with something frontline support doesn't have access to. Please ping me off list.<br>
><br>
> Cheers<br>
> Matthew<br>
> _______________________________________________<br>
> AusNOG mailing list<br>
> <a>AusNOG@lists.ausnog.net</a><br>
> <a href="http://lists.ausnog.net/mailman/listinfo/ausnog" target="_blank">http://lists.ausnog.net/mailman/listinfo/ausnog</a><br>
> [LinkedIn] <<a href="http://www.linkedin.com/company/aus-net-servers-australia" target="_blank">http://www.linkedin.com/company/aus-net-servers-australia</a>> [Twitter] <<a href="http://www.twitter.com/ansaservers" target="_blank">http://www.twitter.com/ansaservers</a>>
The information transmitted in this e-mail is for the exclusive use of the intended addressee and may contain confidential and/or privileged material. Any review, re-transmission, dissemination or other use of it, or the taking of any action in reliance upon
this information by persons and/or entities other than the intended recipient is prohibited. If you received this in error, please inform the sender and/or addressee immediately and delete the material. If you have been sent this email and it is not addressed
to you please forward the email as is to <a>hostmaster@ausnetservers.net.au</a> and delete all local and inta-local copies including backups from your system. E-mails may not be secure, may contain computer viruses and may be corrupted
in transmission. Please carefully check this e-mail (and any attachment) accordingly. No warranties are given and no liability is<br>
accepted for any loss or damage caused by such matters. This email has been scanned before transmission with business grade antivirus and antispam software but as mentioned above no warranties can be given that the email has not been contaminated after transmission.<br>
<br>
<br>
[LinkedIn] <<a href="http://www.linkedin.com/company/aus-net-servers-australia" target="_blank">http://www.linkedin.com/company/aus-net-servers-australia</a>> [Twitter] <<a href="http://www.twitter.com/ansaservers" target="_blank">http://www.twitter.com/ansaservers</a>>
The information transmitted in this e-mail is for the exclusive use of the intended addressee and may contain confidential and/or privileged material. Any review, re-transmission, dissemination or other use of it, or the taking of any action in reliance upon
this information by persons and/or entities other than the intended recipient is prohibited. If you received this in error, please inform the sender and/or addressee immediately and delete the material. If you have been sent this email and it is not addressed
to you please forward the email as is to <a>hostmaster@ausnetservers.net.au</a> and delete all local and inta-local copies including backups from your system. E-mails may not be secure, may contain computer viruses and may be corrupted
in transmission. Please carefully check this e-mail (and any attachment) accordingly. No warranties are given and no liability is a<br>
ccepted for any loss or damage caused by such matters. This email has been scanned before transmission with business grade antivirus and antispam software but as mentioned above no warranties can be given that the email has not been contaminated after transmission.<br>
_______________________________________________<br>
AusNOG mailing list<br>
<a>AusNOG@lists.ausnog.net</a><br>
<a href="http://lists.ausnog.net/mailman/listinfo/ausnog" target="_blank">http://lists.ausnog.net/mailman/listinfo/ausnog</a><u></u><u></u></p>
</blockquote>
</div>
<p class="MsoNormal"><br>
<br>
-- <u></u><u></u></p>
<div>
<table border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td style="padding:30.0pt 7.5pt 30.0pt 7.5pt">
<table border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td style="padding:0cm 0cm 0cm 0cm">
<h1 style="margin-right:0cm;margin-bottom:3.75pt;margin-left:0cm">
<span style="font-size:12.0pt;color:#20487a;font-weight:normal">Jared Hirst<u></u><u></u></span></h1>
<h6 style="margin-right:0cm;margin-bottom:3.75pt;margin-left:0cm">
<span style="font-size:9.0pt;color:#686868;font-weight:normal">Chief Executive Officer<u></u><u></u></span></h6>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr>
<td style="padding:30.0pt 7.5pt 30.0pt 7.5pt">
<table border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td style="padding:0cm 0cm 0cm 0cm">
<p style="margin-top:0cm;line-height:12.0pt"><span style="font-size:7.5pt;font-family:"Arial","sans-serif";color:#535353">Office Address:</span><span style="font-size:7.5pt;font-family:"Arial","sans-serif";color:#737373">
2/2 Teamster Close, Tuggerah NSW 2259 <br>
</span><span style="font-size:7.5pt;font-family:"Arial","sans-serif";color:#535353">Postal Address:</span><span style="font-size:7.5pt;font-family:"Arial","sans-serif";color:#737373"> PO Box 3187, Tuggerah
NSW 2259 <br>
</span><span style="font-size:7.5pt;font-family:"Arial","sans-serif";color:#535353">Phone:</span><span style="font-size:7.5pt;font-family:"Arial","sans-serif";color:#737373"> +61 2 8115 8801 | Network Ops:
+61 2 8115 8850 | Main Switch: +61 2 8115 8888 <br>
</span><span style="font-size:7.5pt;font-family:"Arial","sans-serif";color:#535353">Web:</span><span style="font-size:7.5pt;font-family:"Arial","sans-serif";color:#737373"> </span><span><a href="http://www.serversaustralia.com.au" target="_blank"><span style="font-size:7.5pt;font-family:"Arial","sans-serif"">www.serversaustralia.com.au</span></a></span><span style="font-size:7.5pt;font-family:"Arial","sans-serif";color:#737373"><u></u><u></u></span></p>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr>
<td style="padding:7.5pt 7.5pt 7.5pt 7.5pt">
<table border="0" cellspacing="0" cellpadding="0" width="100%" style="width:100.0%">
<tbody>
<tr>
<td width="100" style="width:75.0pt;border:none;border-right:solid #7599cf 1.0pt;padding:0cm 0cm 0cm 0cm">
<p class="MsoNormal"><a href="http://serversaustralia.com.au/" target="_blank"><span style="text-decoration:none"><img border="0" width="90" height="90" src="https://www.mysau.com.au/template/images/signature-images/sau-logo.png" alt="Servers Australia - Logo "></span></a><span><u></u><u></u></span></p>
</td>
<td style="padding:0cm 0cm 0cm 15.0pt">
<h2 style="margin-right:0cm;margin-bottom:1.5pt;margin-left:0cm">
<span><a href="https://docs.google.com/a/serversaustralia.com.au/forms/d/1LN6H3Dc8TCJFmNH7pxVkAfrhP3MosGNAueA8hteFbIY/viewform#start=openform" title="Online Survey" target="_blank"><span style="font-size:10.5pt;color:#20487a;font-weight:normal;text-decoration:none">How
are we doing?</span></a></span><span><span style="font-size:12.0pt;font-weight:normal;text-decoration:none"><u></u><u></u></span></span></h2>
<h6 style="margin-right:0cm;margin-bottom:7.5pt;margin-left:0cm">
<span><a href="https://docs.google.com/a/serversaustralia.com.au/forms/d/1LN6H3Dc8TCJFmNH7pxVkAfrhP3MosGNAueA8hteFbIY/viewform#start=openform" title="Online Survey" target="_blank"><span style="color:#20487a;font-weight:normal;text-decoration:none">please
click here to tell Servers Australia - We‘re listening</span></a></span><span><span style="color:#20487a;font-weight:normal;text-decoration:none"><u></u><u></u></span></span></h6>
<p class="MsoNormal"><a href="http://www.facebook.com/ServersAustralia" target="_blank"><span style="text-decoration:none"><img border="0" width="23" height="23" src="https://www.mysau.com.au/template/images/signature-images/facebook-logo.png" alt="Find Us on Facebook"></span></a><span> </span><a href="http://twitter.com/serversau" target="_blank"><span style="text-decoration:none"><img border="0" width="23" height="23" src="https://www.mysau.com.au/template/images/signature-images/twitter-logo.png" alt="Follow us on Twitter"></span></a><span> </span><a href="https://plus.google.com/112681060777876559914" target="_blank"><span style="text-decoration:none"><img border="0" width="23" height="23" src="https://www.mysau.com.au/template/images/signature-images/gplus-logo.png" alt="Follow us on Google"></span></a><u></u><u></u></p>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
<tr>
<td style="padding:30.0pt 7.5pt 30.0pt 7.5pt">
<table border="0" cellpadding="0">
<tbody>
<tr>
<td style="padding:.75pt .75pt .75pt .75pt">
<p style="margin-top:7.5pt;line-height:12.0pt"><strong><span style="font-size:6.0pt;font-family:"Arial","sans-serif";color:black">Notice:</span></strong><span style="font-size:6.0pt;font-family:"Arial","sans-serif";color:#737373"> This
message may contain private and confidential information intended only for the recipients. If you have received this message in error please delete immediately and notify the sender, as any distribution or reproduction of this message is prohibited. The views
& opinions expressed in this e-mail are NOT necessarily those of Servers Australia<u></u><u></u></span></p>
<p style="margin-top:0cm;line-height:12.0pt"><span style="font-size:6.0pt;font-family:"Arial","sans-serif";color:#31ad5d">Please consider the environment before printing this email - every year we are losing 40 million acres of oxygen
producing forests through logging and land clearing.<u></u><u></u></span></p>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
</tbody>
</table>
</div>
<p class="MsoNormal"><u></u> <u></u></p>
</div>
<a href="http://www.linkedin.com/company/aus-net-servers-australia" target="_blank"><img alt="LinkedIn" src="http://cdn.ausnetservers.net.au/Exchange/image004.jpg">
</a><a href="http://www.twitter.com/ansaservers" target="_blank"><img alt="Twitter" src="http://cdn.ausnetservers.net.au/Exchange/image006.jpg">
</a>The information transmitted in this e-mail is for the exclusive use of the intended addressee and may contain confidential and/or privileged material. Any review, re-transmission, dissemination or other use of it, or the taking of any action in reliance
upon this information by persons and/or entities other than the intended recipient is prohibited. If you received this in error, please inform the sender and/or addressee immediately and delete the material. If you have been sent this email and it is not addressed
to you please forward the email as is to <a href="javascript:_e(%7B%7D,'cvml','hostmaster@ausnetservers.net.au');" target="_blank">hostmaster@ausnetservers.net.au</a> and delete all local and inta-local copies including backups from your system. E-mails may not be secure, may contain computer viruses and may be corrupted in transmission. Please carefully
check this e-mail (and any attachment) accordingly. No warranties are given and no liability is accepted for any loss or damage caused by such matters. This email has been scanned before transmission with business grade antivirus and antispam software but
as mentioned above no warranties can be given that the email has not been contaminated after transmission.
</div>
</blockquote></div><br><br>-- <br><div dir="ltr"><table width="100%" border="0" cellpadding="0" cellspacing="0" bgcolor="#fff" style="color:rgb(135,167,164);font-family:Arial,Helvetica,sans-serif;font-size:12px;padding:40px 10px">
<tbody><tr><td><table border="0" cellpadding="0" cellspacing="0" width="100%"><tbody><tr><td><h1 style="font-size:16px;font-weight:normal;color:rgb(32,72,122);margin-top:0px;margin-bottom:5px">Jared Hirst</h1><h6 style="font-size:12px;font-weight:normal;color:rgb(104,104,104);margin-top:0px;margin-bottom:5px">
Chief Executive Officer</h6></td></tr></tbody></table></td></tr><tr><td><table border="0" cellpadding="0" cellspacing="0" width="100%"><tbody><tr><td><p style="color:rgb(115,115,115);font-size:10px;font-family:Arial,Helvetica,sans-serif;margin-top:0px;line-height:16px">
<span style="color:rgb(83,83,83)">Office Address:</span> 2/2 Teamster Close, Tuggerah NSW 2259 <br><span style="color:rgb(83,83,83)">Postal Address:</span> PO Box 3187, Tuggerah NSW 2259 <br><span style="color:rgb(83,83,83)">Phone:</span> +61 2 8115 8801 | Network Ops: +61 2 8115 8850 | Main Switch: +61 2 8115 8888 <br>
<span style="color:rgb(83,83,83)">Web:</span> <a href="http://www.serversaustralia.com.au" target="_blank">www.serversaustralia.com.au</a></p></td></tr></tbody></table></td></tr><tr><td style="padding-top:10px;padding-bottom:10px">
<table border="0" cellpadding="0" cellspacing="0" width="100%"><tbody><tr><td width="100px" style="width:100px;border-right-width:1px;border-color:rgb(117,153,207);border-right-style:solid"><a href="http://serversaustralia.com.au/" target="_blank"><img src="https://www.mysau.com.au/template/images/signature-images/sau-logo.png" height="90" width="90" alt="Servers Australia - Logo "></a></td>
<td valign="middle" style="padding-left:20px"><a href="https://docs.google.com/a/serversaustralia.com.au/forms/d/1LN6H3Dc8TCJFmNH7pxVkAfrhP3MosGNAueA8hteFbIY/viewform#start=openform" title="Online Survey" style="text-decoration:none" target="_blank"><h2 style="font-size:14px;font-weight:normal;color:rgb(32,72,122);margin-top:0px;margin-bottom:2px">
How are we doing?</h2><h6 style="font-size:10px;font-weight:normal;color:rgb(32,72,122);margin-top:0px;margin-bottom:10px">please click here to tell Servers Australia - We‘re listening</h6></a><a href="http://www.facebook.com/ServersAustralia" target="_blank"><img src="https://www.mysau.com.au/template/images/signature-images/facebook-logo.png" height="24" width="24" alt="Find Us on Facebook"></a> <a href="http://twitter.com/serversau" target="_blank"><img src="https://www.mysau.com.au/template/images/signature-images/twitter-logo.png" height="24" width="24" alt="Follow us on Twitter"></a> <a href="https://plus.google.com/112681060777876559914" target="_blank"><img src="https://www.mysau.com.au/template/images/signature-images/gplus-logo.png" height="24" width="24" alt="Follow us on Google"></a></td>
</tr></tbody></table></td></tr><tr><td><table><tbody><tr><td><p style="color:rgb(115,115,115);font-size:8px;font-family:Arial,Helvetica,sans-serif;margin-top:10px;line-height:16px"><strong style="color:rgb(0,0,0)">Notice:</strong> This message may contain private and confidential information intended only for the recipients. If you have received this message in error please delete immediately and notify the sender, as any distribution or reproduction of this message is prohibited. The views & opinions expressed in this e-mail are NOT necessarily those of Servers Australia</p>
<p style="color:rgb(49,173,93);font-size:8px;font-family:Arial,Helvetica,sans-serif;margin-top:0px;line-height:16px">Please consider the environment before printing this email - every year we are losing 40 million acres of oxygen producing forests through logging and land clearing.</p>
</td></tr></tbody></table></td></tr></tbody></table></div><br>