<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40"><head><meta http-equiv=Content-Type content="text/html; charset=utf-8"><meta name=Generator content="Microsoft Word 15 (filtered medium)"><!--[if !mso]><style>v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}
</style><![endif]--><style><!--
/* Font Definitions */
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
{font-family:Verdana;
panose-1:2 11 6 4 3 5 4 4 2 4;}
@font-face
{font-family:Tahoma;
panose-1:2 11 6 4 3 5 4 4 2 4;}
@font-face
{font-family:"Trebuchet MS";
panose-1:2 11 6 3 2 2 2 2 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0cm;
margin-bottom:.0001pt;
font-size:12.0pt;
font-family:"Times New Roman","serif";}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:purple;
text-decoration:underline;}
p
{mso-style-priority:99;
mso-margin-top-alt:auto;
margin-right:0cm;
mso-margin-bottom-alt:auto;
margin-left:0cm;
font-size:12.0pt;
font-family:"Times New Roman","serif";}
span.hoenzb
{mso-style-name:hoenzb;}
span.EmailStyle19
{mso-style-type:personal-reply;
font-family:"Calibri","sans-serif";
color:#1F497D;}
.MsoChpDefault
{mso-style-type:export-only;
font-family:"Calibri","sans-serif";
mso-fareast-language:EN-US;}
@page WordSection1
{size:612.0pt 792.0pt;
margin:72.0pt 72.0pt 72.0pt 72.0pt;}
div.WordSection1
{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]--></head><body lang=EN-GB link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D;mso-fareast-language:EN-US'>We don’t use Vocus as a primary source of bandwidth, but even so, we like to keep it live and attract some traffic to ensure it’s always available. Accordingly, we experienced the same problem.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D;mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D;mso-fareast-language:EN-US'>Despite as-path-prepending a number of routes, this still didn’t work because of aggressive traffic engineering by major providers like he.net. Our only option was to withdraw the routes ourselves.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D;mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D;mso-fareast-language:EN-US'>I’m not overly concerned that there was a problem – shit happens, but when it does, routes should be withdrawn if you can’t handle the traffic they attract.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D;mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D;mso-fareast-language:EN-US'>Perhaps Vocus could consider a BGP community that would allow us to “subscribe” to having the withdrawal routes when a fault condition or maintenance is performed to ensure that there’s little/no risk of interruption when something like this happens?<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D;mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D;mso-fareast-language:EN-US'>Kind Regards,<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D;mso-fareast-language:EN-US'>Jonathan<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D;mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D;mso-fareast-language:EN-US'><o:p> </o:p></span></p><p class=MsoNormal><b><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>From:</span></b><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif"'> AusNOG [mailto:ausnog-bounces@lists.ausnog.net] <b>On Behalf Of </b>Ross [Eve IT]<br><b>Sent:</b> Wednesday, 27 August 2014 8:25 AM<br><b>To:</b> Ausnog@ausnog.net<br><b>Subject:</b> Re: [AusNOG] SPAM-MED: Re: Vocus international service outage<o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p><div><p class=MsoNormal>We are also multihomed, and the only fix was to turn off Vocus.<o:p></o:p></p><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Not sure if this is an option, but perhaps an addon feature for customers who are multihomed to have their service turned off incase of a degradation like this.<o:p></o:p></p></div><div><p class=MsoNormal>I'm trying to think how you would automate something like that...<o:p></o:p></p></div><div><p class=MsoNormal style='margin-bottom:12.0pt'><o:p> </o:p></p><div><p class=MsoNormal>On Wed, Aug 27, 2014 at 6:34 AM, Damien Gardner Jnr <<a href="mailto:rendrag@rendrag.net" target="_blank">rendrag@rendrag.net</a>> wrote:<o:p></o:p></p><blockquote style='border:none;border-left:solid #CCCCCC 1.0pt;padding:0cm 0cm 0cm 6.0pt;margin-left:4.8pt;margin-right:0cm'><div><p class=MsoNormal>It wasn't as simple as having transit through a single upstream being the problem. While the vocus outage was happening, they were still supplying a full routing table. So those of us with multiple upstreams had to completely shut down Vocus to stop the outage. And the whole situation wasn't helped by Equinix using Vocus for their outbound internationally, so a ticket had to be lodged there to have them turn off Vocus (which thankfully they did immediately)<o:p></o:p></p></div><div><p class=MsoNormal style='margin-bottom:12.0pt'><o:p> </o:p></p><div><div><p class=MsoNormal>On 26 August 2014 23:40, Skeeve Stevens <<a href="mailto:skeeve+ausnog@eintellegonetworks.com" target="_blank">skeeve+ausnog@eintellegonetworks.com</a>> wrote:<o:p></o:p></p></div><div><div><blockquote style='border:none;border-left:solid #CCCCCC 1.0pt;padding:0cm 0cm 0cm 6.0pt;margin-left:4.8pt;margin-right:0cm'><div><p class=MsoNormal>Yup.. move along, nothing to see here.<o:p></o:p></p><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>Once an outage is fixed, those who dwell on the cause that they can do nothing about, are focusing in the wrong place.<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><p class=MsoNormal>If your only transit was through a single upstream, that is where you should be focusing, not the provider.<o:p></o:p></p></div></div><div><p class=MsoNormal><br clear=all><o:p></o:p></p><div><div><div><p class=MsoNormal><br>...Skeeve<o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div><div><div><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"'>Skeeve Stevens - </span></b><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"'>eintellego Networks Pty Ltd</span><o:p></o:p></p></div><div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"'><a href="mailto:skeeve@eintellegonetworks.com" target="_blank">skeeve@eintellegonetworks.com</a> ; <a href="http://www.eintellegonetworks.com/" target="_blank">www.eintellegonetworks.com</a></span><o:p></o:p></p><p style='margin:0cm;margin-bottom:.0001pt'><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"'>Phone: 1300 239 038; Cell <a href="tel:%2B61%20%280%29414%20753%20383" target="_blank">+61 (0)414 753 383</a> ; skype://skeeve<o:p></o:p></span></p><p style='margin:0cm;margin-bottom:.0001pt'><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"'><a href="http://facebook.com/eintellegonetworks" target="_blank">facebook.com/eintellegonetworks</a> ; <a href="http://linkedin.com/in/skeeve" target="_blank">linkedin.com/in/skeeve</a> <o:p></o:p></span></p><p style='margin:0cm;margin-bottom:.0001pt'><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"'><a href="http://twitter.com/theispguy" target="_blank">twitter.com/theispguy</a><span style='color:black'> ; blog: </span><a href="http://www.theispguy.com/" target="_blank">www.theispguy.com</a><o:p></o:p></span></p><p style='margin:0cm;margin-bottom:.0001pt'><span style='font-size:10.0pt;font-family:"Calibri","sans-serif"'><img border=0 id="_x0000_i1025" src="http://eintellegonetworks.com/logos/ein09.png"><o:p></o:p></span></p><p style='margin:0cm;margin-bottom:.0001pt'><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";color:#7F007F'>The Experts Who The Experts Call</span><o:p></o:p></p></div><div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Calibri","sans-serif";color:#002060'>Juniper - Cisco - Cloud - Consulting - IPv4 Brokering</span><span style='font-size:10.5pt;font-family:"Calibri","sans-serif";color:#7F007F'><o:p></o:p></span></p></div></div></div></div></div><div><div><p class=MsoNormal style='margin-bottom:12.0pt'><o:p> </o:p></p><div><p class=MsoNormal>On 26 August 2014 23:19, Kristoffer Sheather @ CloudCentral <<a href="mailto:kristoffer.sheather@cloudcentral.com.au" target="_blank">kristoffer.sheather@cloudcentral.com.au</a>> wrote:<o:p></o:p></p><blockquote style='border:none;border-left:solid #CCCCCC 1.0pt;padding:0cm 0cm 0cm 6.0pt;margin-left:4.8pt;margin-right:0cm'><div><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Arial","sans-serif"'>Shit broke, they fixed.<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Arial","sans-serif"'> <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Arial","sans-serif"'><EOM /><o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Arial","sans-serif"'> <o:p></o:p></span></p></div><div class=MsoNormal align=center style='text-align:center'><span style='font-size:9.0pt;font-family:"Arial","sans-serif"'><hr size=2 width="100%" align=center></span></div><div><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From</span></b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>: "Wolfgang Nagele (AusRegistry)" <<a href="mailto:wolfgang.nagele@ausregistry.com.au" target="_blank">wolfgang.nagele@ausregistry.com.au</a>><br><b>Sent</b>: Tuesday, August 26, 2014 11:17 PM<br><b>To</b>: "James Spenceley" <<a href="mailto:james@iroute.org" target="_blank">james@iroute.org</a>><br><b>Cc</b>: "<a href="mailto:Ausnog@ausnog.net" target="_blank">Ausnog@ausnog.net</a>" <<a href="mailto:ausnog@ausnog.net" target="_blank">ausnog@ausnog.net</a>><br><b>Subject</b>: SPAM-MED: Re: [AusNOG] Vocus international service outage</span><span style='font-size:9.0pt;font-family:"Arial","sans-serif"'> <o:p></o:p></span></p><div><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Arial","sans-serif"'> <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Arial","sans-serif"'>Hi James,<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Arial","sans-serif"'> <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Arial","sans-serif"'>Still waiting for the RfO on this whole thing with the details. Neither seen one here nor as a follow-up to customer notifications.<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Arial","sans-serif"'> <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Arial","sans-serif"'>Cheers,<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Arial","sans-serif"'>Wolfgang<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Arial","sans-serif"'> <o:p></o:p></span></p></div><div><div><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Arial","sans-serif"'>On 8/24/14, 12:38 AM, "Wolfgang Nagele (AusRegistry)" <<a href="mailto:wolfgang.nagele@ausregistry.com.au" target="_blank">wolfgang.nagele@ausregistry.com.au</a>> wrote:<o:p></o:p></span></p></div></div><div><p class=MsoNormal><span style='font-size:9.0pt;font-family:"Arial","sans-serif"'> <o:p></o:p></span></p></div><blockquote style='border:none;border-left:solid #B5C4DF 4.5pt;padding:0cm 0cm 0cm 4.0pt;margin-left:3.75pt;margin-right:0cm'><div><div><div><p class=MsoNormal><span style='font-size:11.5pt;font-family:"Calibri","sans-serif";color:black'>Hi James,<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.5pt;font-family:"Calibri","sans-serif";color:black'> <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.5pt;font-family:"Calibri","sans-serif";color:black'>Hmm - can understand that but would have expected that there is sufficient redundancy in the LA landing of your network. I would have expected that a re-route and taking SJC largely out of the equation would be possible. Surprised to say the least …<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.5pt;font-family:"Calibri","sans-serif";color:black'> <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.5pt;font-family:"Calibri","sans-serif";color:black'>Cheers,<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.5pt;font-family:"Calibri","sans-serif";color:black'>Wolfgang<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.5pt;font-family:"Calibri","sans-serif";color:black'> <o:p></o:p></span></p></div><div><div><p class=MsoNormal><span style='font-size:11.5pt;font-family:"Calibri","sans-serif";color:black'>On 8/24/14, 12:10 AM, "James Spenceley" <<a href="mailto:james@iroute.org" target="_blank">james@iroute.org</a>> wrote:<o:p></o:p></span></p></div></div><div><p class=MsoNormal><span style='font-size:11.5pt;font-family:"Calibri","sans-serif";color:black'> <o:p></o:p></span></p></div><blockquote style='border:none;border-left:solid #B5C4DF 4.5pt;padding:0cm 0cm 0cm 4.0pt;margin-left:3.75pt;margin-right:0cm'><div><div><div><p class=MsoNormal><span style='font-size:11.5pt;font-family:"Calibri","sans-serif";color:black'>Early mail is a power surge in a US DC has damaged both core routers. Wouldn't surprise me if transport from other providers out of that building will be having similar issues. <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.5pt;font-family:"Calibri","sans-serif";color:black'> <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.5pt;font-family:"Calibri","sans-serif";color:black'>Circuits are being moved directly to borders as we speak.<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.5pt;font-family:"Calibri","sans-serif";color:black'> <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.5pt;font-family:"Calibri","sans-serif";color:black'><br><br>Sent from my iPhone<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.5pt;font-family:"Calibri","sans-serif";color:black'><br>On 24 Aug 2014, at 0:00, Jared Hirst <<a href="mailto:jared.hirst@serversaustralia.com.au" target="_blank">jared.hirst@serversaustralia.com.au</a>> wrote:<br> <o:p></o:p></span></p></div><blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'><div><div><div><p class=MsoNormal><span style='font-size:11.5pt;font-family:"Trebuchet MS","sans-serif";color:black'>WOW.... It has taken 2 hours to get remote hands to the DC with what seems to be a device with no redundancy?<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.5pt;font-family:"Trebuchet MS","sans-serif";color:black'> <o:p></o:p></span></p></div><div><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 style='border-collapse:collapse'><tr><td style='padding:3.75pt 3.75pt 3.75pt 3.75pt'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:#333333'>2014/08/23 13:55<br>UTC<o:p></o:p></span></p></td><td style='padding:3.75pt 3.75pt 3.75pt 3.75pt'><p><span style='font-size:9.0pt;font-family:"Verdana","sans-serif";color:#333333'>Engineers are currently awaiting remote support in the US. Links will be physically moved from the failed device in order to restore services on an alternate device.<o:p></o:p></span></p></td></tr></table></div><div><p class=MsoNormal><span style='font-size:11.5pt;font-family:"Calibri","sans-serif";color:black'> <o:p></o:p></span></p><div><p class=MsoNormal><span style='font-size:11.5pt;font-family:"Calibri","sans-serif";color:black'>On Sat, Aug 23, 2014 at 11:29 PM, Andrew Yager <<a href="mailto:andrew@rwts.com.au" target="_blank">andrew@rwts.com.au</a>> wrote: <o:p></o:p></span></p><blockquote style='border:none;border-left:solid #CCCCCC 1.0pt;padding:0cm 0cm 0cm 6.0pt;margin-left:4.8pt;margin-right:0cm'><div><div><p class=MsoNormal><span style='font-size:11.5pt;font-family:"Calibri","sans-serif";color:black'>[hijacking the thread…]<o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.5pt;font-family:"Calibri","sans-serif";color:black'> <o:p></o:p></span></p></div><p class=MsoNormal><span style='font-size:11.5pt;font-family:"Calibri","sans-serif";color:black'>They say there is a big rewrite coming on the way rpd and sampled interact in 14.2; and the slow convergance issues have been fixed in more releases than I care to remember right now… but people say they are pretty good in the 12.3r6 train. Our MX80's are slated for upgrade to that at some stage in the next few months. <o:p></o:p></span></p><div><p class=MsoNormal><span style='font-size:11.5pt;font-family:"Calibri","sans-serif";color:black'> <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.5pt;font-family:"Calibri","sans-serif";color:black'>Some noise about this on j-nsp again today. <o:p></o:p></span></p><div><p class=MsoNormal><span style='font-size:11.5pt;font-family:"Calibri","sans-serif";color:black'> <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.5pt;font-family:"Calibri","sans-serif";color:#888888'>Andrew</span><span style='font-size:11.5pt;font-family:"Calibri","sans-serif";color:black'> <o:p></o:p></span></p><div><div><p class=MsoNormal><span style='font-size:11.5pt;font-family:"Calibri","sans-serif";color:black'> <o:p></o:p></span></p></div><div><p class=MsoNormal><span style='font-size:11.5pt;font-family:"Calibri","sans-serif";color:black'> <o:p></o:p></span></p></div></div></div></div></div><div><div><div><p class=MsoNormal><span style='font-size:11.5pt;font-family:"Calibri","sans-serif";color:black'> <o:p></o:p></span></p><div><p class=MsoNormal><span style='font-size:11.5pt;font-family:"Calibri","sans-serif";color:black'>On 23 August 2014 23:23, Jonathan Thorpe <<a href="mailto:jthorpe@conexim.com.au" target="_blank">jthorpe@conexim.com.au</a>> wrote: <o:p></o:p></span></p><blockquote style='border:none;border-left:solid #CCCCCC 1.0pt;padding:0cm 0cm 0cm 6.0pt;margin-left:4.8pt;margin-right:0cm'><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>True, but they otherwise work exceptionally well.</span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>I’m not sure what kind of PowerPC CPU is doing all the work on an MX80’s RE, but I do sometimes wonder if the CPU on a <$40 Raspberry Pi might be more up to the job :-P</span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><span style='color:black'><o:p></o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'>From:</span></b><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'> Tony Wicks [mailto:<a href="mailto:tony@wicks.co.nz" target="_blank">tony@wicks.co.nz</a>]<br><b>Sent:</b> Saturday, 23 August 2014 11:13 PM<br><b>To:</b> Jonathan Thorpe<br><b>Cc:</b> '<a href="mailto:Ausnog@ausnog.net" target="_blank">Ausnog@ausnog.net</a>'<br><b>Subject:</b> RE: [AusNOG] Vocus international service outage</span><span style='color:black'><o:p></o:p></span></p></div></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:black'> <o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-NZ style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Well, if you buy the big chassis boxes…..</span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-NZ style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><span style='color:black'><o:p></o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'>From:</span></b><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'> AusNOG [</span><span style='color:black'><a href="mailto:ausnog-bounces@lists.ausnog.net" target="_blank"><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>mailto:ausnog-bounces@lists.ausnog.net</span></a></span><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'>] <b>On Behalf Of </b>Jonathan Thorpe<br><b>Sent:</b> Sunday, 24 August 2014 1:10 a.m.<br><b>To:</b> Andrew Yager; Jared Hirst<br><b>Cc:</b> </span><span style='color:black'><a href="mailto:Ausnog@ausnog.net" target="_blank"><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>Ausnog@ausnog.net</span></a><br></span><b><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'>Subject:</span></b><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'> Re: [AusNOG] Vocus international service outage</span><span style='color:black'><o:p></o:p></span></p></div></div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-NZ style='color:black'> </span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Glad I’m not the only one holding my breath on our MXs :)</span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'>From:</span></b><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'> AusNOG [</span><span style='color:black'><a href="mailto:ausnog-bounces@lists.ausnog.net" target="_blank"><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>mailto:ausnog-bounces@lists.ausnog.net</span></a></span><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'>] <b>On Behalf Of </b>Andrew Yager<br><b>Sent:</b> Saturday, 23 August 2014 10:55 PM<br><b>To:</b> Jared Hirst<br><b>Cc:</b> </span><span style='color:black'><a href="mailto:Ausnog@ausnog.net" target="_blank"><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>Ausnog@ausnog.net</span></a><br></span><b><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'>Subject:</span></b><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'> Re: [AusNOG] Vocus international service outage</span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:black'> <o:p></o:p></span></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:black'>We've done the same (about 20 minutes ago).<o:p></o:p></span></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:black'> <o:p></o:p></span></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:black'>Right now I hate how long Juniper MX's take to stabilise their routing table with sampling on.<o:p></o:p></span></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:black'> <o:p></o:p></span></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:black'>Andrew<o:p></o:p></span></p></div></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;margin-bottom:12.0pt'><span style='color:black'> <o:p></o:p></span></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:black'>On 23 August 2014 22:41, Jared Hirst <<a href="mailto:jared.hirst@serversaustralia.com.au" target="_blank">jared.hirst@serversaustralia.com.au</a>> wrote:<o:p></o:p></span></p><blockquote style='border:none;border-left:solid #CCCCCC 1.0pt;padding:0cm 0cm 0cm 6.0pt;margin-left:4.8pt;margin-top:5.0pt;margin-right:0cm;margin-bottom:5.0pt'><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='font-family:"Trebuchet MS","sans-serif";color:black'>We have just turned Vocus off. Using other providers for now, as the flapping is causing it to go up and down.</span><span style='color:black'><o:p></o:p></span></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;margin-bottom:12.0pt'><span style='color:black'> <o:p></o:p></span></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:black'>On Sat, Aug 23, 2014 at 10:37 PM, Daniel Watson <<a href="mailto:Daniel@glovine.com.au" target="_blank">Daniel@glovine.com.au</a>> wrote:<o:p></o:p></span></p><blockquote style='border:none;border-left:solid #CCCCCC 1.0pt;padding:0cm 0cm 0cm 6.0pt;margin-left:4.8pt;margin-top:5.0pt;margin-right:0cm;margin-bottom:5.0pt'><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-AU style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Indeed seeing some big drops in gaming traffic at present, normally we see above 60mbit on weekends at evenings, but not even seeing 40mbit at present :S</span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-AU style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-AU style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-AU style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Regards,</span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-AU style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Daniel Watson</span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-AU style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Network Administrator / Network Operations Manager</span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-AU style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-AU style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>E </span><span style='color:black'><a href="mailto:Daniel@GloVine.com.au" target="_blank"><span lang=EN-AU style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>Daniel@GloVine.com.au</span></a><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-AU style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>W </span><span style='color:black'><a href="http://www.GloVine.com.au" target="_blank"><span lang=EN-AU style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>www.GloVine.com.au</span></a><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-AU style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'> </span><span style='color:black'><o:p></o:p></span></p><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><b><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'>From:</span></b><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'> AusNOG [mailto:</span><span style='color:black'><a href="mailto:ausnog-bounces@lists.ausnog.net" target="_blank"><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif"'>ausnog-bounces@lists.ausnog.net</span></a></span><span lang=EN-US style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:black'>] <b>On Behalf Of </b>Jared Hirst<br><b>Sent:</b> Saturday, 23 August 2014 10:35 PM</span><span style='color:black'><o:p></o:p></span></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:black'><br></span><b><span lang=EN-AU style='color:black'>To:</span></b><span lang=EN-AU style='color:black'> Andrew Cox<br><b>Cc:</b> </span><span style='color:black'><a href="mailto:Ausnog@ausnog.net" target="_blank"><span lang=EN-AU>Ausnog@ausnog.net</span></a><br></span><b><span lang=EN-AU style='color:black'>Subject:</span></b><span lang=EN-AU style='color:black'> Re: [AusNOG] Vocus international service outage</span><span style='color:black'><o:p></o:p></span></p></div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-AU style='color:black'> </span><span style='color:black'><o:p></o:p></span></p><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-AU style='font-family:"Trebuchet MS","sans-serif";color:black'>Yeah we are seeing this! Everything running via them is flapping, they claim to have 'routed around it' but that's not the case. Very frustrating as it's been an hour and no one there seems to know whats going on....</span><span style='color:black'><o:p></o:p></span></p></div><div><div><div><p class=MsoNormal style='mso-margin-top-alt:auto;margin-bottom:12.0pt'><span lang=EN-AU style='color:black'> </span><span style='color:black'><o:p></o:p></span></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-AU style='color:black'>On Sat, Aug 23, 2014 at 10:29 PM, Andrew Cox <</span><span style='color:black'><a href="mailto:andrew.cox@bigair.net.au" target="_blank"><span lang=EN-AU>andrew.cox@bigair.net.au</span></a></span><span lang=EN-AU style='color:black'>> wrote:</span><span style='color:black'><o:p></o:p></span></p><blockquote style='border:none;border-left:solid #CCCCCC 1.0pt;padding:0cm 0cm 0cm 6.0pt;margin-left:4.8pt;margin-top:5.0pt;margin-right:0cm;margin-bottom:5.0pt'><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-AU style='color:black'>Hey All,<br><br>Just saw the dashboards light up with connectivity issues internationally for Vocus services and thought I'd make others aware.<br><br>Vocus outage report is saying: "core network link between 59 Doody Street, Alexandria and 55 South Market Street, San Jose has failed" which hopefully isn't a Southern Cross fault!<br><br>Anyone else seeing this or have more info?</span><span style='color:black'><o:p></o:p></span></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-AU style='color:black'> </span><span style='color:black'><o:p></o:p></span></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-AU style='color:black'>Cheers,</span><span style='color:black'><o:p></o:p></span></p></div><div><p class=MsoNormal style='mso-margin-top-alt:auto;margin-bottom:12.0pt'><span lang=EN-AU style='color:black'>Andrew</span><span style='color:black'><o:p></o:p></span></p></div></div><p class=MsoNormal style='mso-margin-top-alt:auto;margin-bottom:12.0pt'><span style='color:black'><br></span><span lang=EN-AU style='color:black'>_______________________________________________<br>AusNOG mailing list</span><span style='color:black'><br><a href="mailto:AusNOG@lists.ausnog.net" target="_blank"><span lang=EN-AU>AusNOG@lists.ausnog.net</span></a><br><a href="http://lists.ausnog.net/mailman/listinfo/ausnog" target="_blank"><span lang=EN-AU>http://lists.ausnog.net/mailman/listinfo/ausnog</span></a><o:p></o:p></span></p></blockquote></div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:black'><br> <o:p></o:p></span></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-AU style='color:black'> </span><span style='color:black'><o:p></o:p></span></p></div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-AU style='color:black'>-- </span><span style='color:black'><o:p></o:p></span></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span lang=EN-AU style='color:black'> </span><span style='color:black'><o:p></o:p></span></p></div></div></div></div></div></div></div></div></div></blockquote></div><p class=MsoNormal style='mso-margin-top-alt:auto;margin-bottom:12.0pt'><span style='color:black'> <o:p></o:p></span></p></div></div><p class=MsoNormal style='mso-margin-top-alt:auto;margin-bottom:12.0pt'><span style='color:black'><br>_______________________________________________<br>AusNOG mailing list<br><a href="mailto:AusNOG@lists.ausnog.net" target="_blank">AusNOG@lists.ausnog.net</a><br><a href="http://lists.ausnog.net/mailman/listinfo/ausnog" target="_blank">http://lists.ausnog.net/mailman/listinfo/ausnog</a><o:p></o:p></span></p></blockquote></div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:black'><br> <o:p></o:p></span></p><div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:black'> <o:p></o:p></span></p></div><p class=MsoNormal style='mso-margin-top-alt:auto;mso-margin-bottom-alt:auto'><span style='color:black'>--<br><b>Andrew Yager, Managing Director</b> <i>MACS (Snr) CP BCompSc MCP</i><br>Real World Technology Solutions Pty Ltd - IT people you can trust<br>ph: <a href="tel:1300%20798%20718" target="_blank">1300 798 718</a> or <a href="tel:%2802%29%209037%200500" target="_blank">(02) 9037 0500</a><br>fax: <a href="tel:%2802%29%209037%200591" target="_blank">(02) 9037 0591</a><br><a href="http://www.rwts.com.au/" target="_blank">http://www.rwts.com.au/</a><o:p></o:p></span></p></div></div></div></div></div><p class=MsoNormal><span style='font-size:11.5pt;font-family:"Calibri","sans-serif";color:black'><br>_______________________________________________<br>AusNOG mailing list<br><a href="mailto:AusNOG@lists.ausnog.net" target="_blank">AusNOG@lists.ausnog.net</a><br><a href="http://lists.ausnog.net/mailman/listinfo/ausnog" target="_blank">http://lists.ausnog.net/mailman/listinfo/ausnog</a><br> <o:p></o:p></span></p></blockquote></div><p class=MsoNormal><span style='font-size:11.5pt;font-family:"Calibri","sans-serif";color:black'> <o:p></o:p></span></p><div><p class=MsoNormal><span style='font-size:11.5pt;font-family:"Calibri","sans-serif";color:black'> <o:p></o:p></span></p></div><p class=MsoNormal><span style='font-size:11.5pt;font-family:"Calibri","sans-serif";color:black'>--<br><b>Andrew Yager, Managing Director</b> <i>MACS (Snr) CP BCompSc MCP</i><br>Real World Technology Solutions Pty Ltd - IT people you can trust<br>ph: <a href="tel:1300%20798%20718" target="_blank">1300 798 718</a> or <a href="tel:%2802%29%209037%200500" target="_blank">(02) 9037 0500</a><br>fax: <a href="tel:%2802%29%209037%200591" target="_blank">(02) 9037 0591</a><br><a href="http://www.rwts.com.au/" target="_blank">http://www.rwts.com.au/</a><o:p></o:p></span></p></div></div></div><p class=MsoNormal><span style='font-size:11.5pt;font-family:"Calibri","sans-serif";color:black'><br>_______________________________________________<br>AusNOG mailing list<br><a href="mailto:AusNOG@lists.ausnog.net" target="_blank">AusNOG@lists.ausnog.net</a><br><a href="http://lists.ausnog.net/mailman/listinfo/ausnog" target="_blank">http://lists.ausnog.net/mailman/listinfo/ausnog</a><br> <o:p></o:p></span></p></blockquote></div><p class=MsoNormal><span style='font-size:11.5pt;font-family:"Calibri","sans-serif";color:black'> <o:p></o:p></span></p><div><p class=MsoNormal><span style='font-size:11.5pt;font-family:"Calibri","sans-serif";color:black'> <o:p></o:p></span></p></div><p class=MsoNormal><span style='font-size:11.5pt;font-family:"Calibri","sans-serif";color:black'> <o:p></o:p></span></p><div><p class=MsoNormal><span style='font-size:11.5pt;font-family:"Calibri","sans-serif";color:black'> <o:p></o:p></span></p></div></div></div></div></blockquote><blockquote style='margin-top:5.0pt;margin-bottom:5.0pt'><div><p class=MsoNormal><span style='font-size:11.5pt;font-family:"Calibri","sans-serif";color:black'>_______________________________________________<br>AusNOG mailing list<br><a href="mailto:AusNOG@lists.ausnog.net" target="_blank">AusNOG@lists.ausnog.net</a><br><a href="http://lists.ausnog.net/mailman/listinfo/ausnog" target="_blank">http://lists.ausnog.net/mailman/listinfo/ausnog</a><o:p></o:p></span></p></div></blockquote></div></div></blockquote></div></div></blockquote></div><p class=MsoNormal style='margin-bottom:12.0pt'><br>_______________________________________________<br>AusNOG mailing list<br><a href="mailto:AusNOG@lists.ausnog.net" target="_blank">AusNOG@lists.ausnog.net</a><br><a href="http://lists.ausnog.net/mailman/listinfo/ausnog" target="_blank">http://lists.ausnog.net/mailman/listinfo/ausnog</a><o:p></o:p></p></blockquote></div><p class=MsoNormal><o:p> </o:p></p></div></div></div><p class=MsoNormal style='margin-bottom:12.0pt'><br>_______________________________________________<br>AusNOG mailing list<br><a href="mailto:AusNOG@lists.ausnog.net" target="_blank">AusNOG@lists.ausnog.net</a><br><a href="http://lists.ausnog.net/mailman/listinfo/ausnog" target="_blank">http://lists.ausnog.net/mailman/listinfo/ausnog</a><o:p></o:p></p></blockquote></div></div></div><p class=MsoNormal><span style='color:#888888'><br><br clear=all><span class=hoenzb><o:p></o:p></span></span></p><div><p class=MsoNormal><o:p> </o:p></p></div><p class=MsoNormal><span class=hoenzb><span style='color:#888888'>-- </span><o:p></o:p></span></p><div><p><span style='color:#888888'>Damien Gardner Jnr<br>VK2TDG. Dip EE. GradIEAust<br><a href="mailto:rendrag@rendrag.net" target="_blank">rendrag@rendrag.net</a> - <a href="http://www.rendrag.net/" target="_blank">http://www.rendrag.net/</a><u><br></u>--<br>We rode on the winds of the rising storm,<br> We ran to the sounds of thunder.<br>We danced among the lightning bolts,<br> and tore the world asunder</span><o:p></o:p></p></div></div><p class=MsoNormal style='margin-bottom:12.0pt'><br>_______________________________________________<br>AusNOG mailing list<br><a href="mailto:AusNOG@lists.ausnog.net">AusNOG@lists.ausnog.net</a><br><a href="http://lists.ausnog.net/mailman/listinfo/ausnog" target="_blank">http://lists.ausnog.net/mailman/listinfo/ausnog</a><o:p></o:p></p></blockquote></div><p class=MsoNormal><br><br clear=all><o:p></o:p></p><div><p class=MsoNormal><o:p> </o:p></p></div><p class=MsoNormal>-- <o:p></o:p></p><div><p class=MsoNormal style='margin-bottom:12.0pt'>Regards,<o:p></o:p></p><div><p class=MsoNormal>Ross Tsolakidis<br>IT Architect<br><br><b>Eve IT Pty Ltd</b><o:p></o:p></p><div><p class=MsoNormal><a href="http://www.eve-it.com.au/" target="_blank">http://www.eve-it.net</a><o:p></o:p></p></div><div><p class=MsoNormal><b>1300 65 77 75</b><o:p></o:p></p></div><div><p class=MsoNormal><o:p> </o:p></p></div></div><div><p class=MsoNormal><o:p> </o:p></p></div></div></div></div></div></body></html>