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Hi Wolfgang,
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<div>We expect to publish an interim RFO tomorrow. The final update to the NOC notice was sent, 2014/08/23 23:50 UTC, please let me know if you did not receive this. </div>
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<div>Given the complexity and scale of the event, in terms of number of devices impacted we are still working on the report. We are keen to make sure we are able to share as much detail as possible. Unfortunately we will not have the definitive conclusions
from the main equipment vendor involved as they are still analysing the information we provided and the hardware we returned to them yesterday.</div>
<div><br>
</div>
<div>Once you receive the interim RFO, if you have any questions please don't hesitate to contact the NOC or myself. </div>
<div><br>
<div><span class="Apple-style-span" style="color: rgb(0, 0, 0); font-family: Helvetica; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; border-collapse: separate; border-spacing: 0px; -webkit-text-decorations-in-effect: none; ">
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Kind regards,<br>
</div>
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<font color="#0069aa" style="color: rgb(0, 105, 170); "><span id="staffName">Luke MacKinnon</span></font> | <span id="staffTitle">COO</span><br>
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<b id="mobilePhoneTitle" style="color: rgb(0, 105, 170); ">M</b><span id="mobilePhone">: +61 417735700 </span><b id="ddiTitle" style="color: rgb(0, 105, 170); ">D</b><span id="ddi">: +61 2 8999 8289 </span><b style="color: rgb(0, 105, 170); ">E</b>: <a id="email" href="mailto: luke.mackinnon@vocus.com.au" style="color: rgb(160, 162, 164); ">luke.mackinnon@vocus.com.au</a></div>
<div style="font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; font-family: Helvetica, Arial; font-size: 8pt; color: rgb(160, 162, 164); white-space: nowrap; ">
<b style="color: rgb(0, 105, 170); ">P</b>: 1300 88 99 88 or +61 2 8999 8999 <b style="color: rgb(0, 105, 170); ">W</b>: <a href="http://www.vocus.com.au/" style="color: rgb(160, 162, 164); ">vocus.com.au</a> </div>
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<b style="color: rgb(0, 105, 170); ">A</b>: <span id="address">Vocus House, Level 1, 189 Miller Street, North Sydney, NSW 2060, Australia</span><br>
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<span style="color: rgb(0, 0, 0); font-family: Helvetica; font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; "><span><img height="54" width="176" apple-inline="yes" id="88FE853D-A3FB-4FBE-87F0-0CD3D534073F" apple-width="yes" apple-height="yes" src="cid:D0B8E945-6F29-413B-B131-6B6BB00DFDE9@vocus.local"></span><span style="color: rgb(0, 0, 0); font-style: normal; font-variant: normal; font-weight: normal; letter-spacing: normal; line-height: normal; orphans: 2; text-align: -webkit-auto; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-size-adjust: auto; -webkit-text-stroke-width: 0px; font-family: Times; display: inline !important; float: none; "> </span>
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<div>On 26 Aug 2014, at 9:15 pm, Wolfgang Nagele (AusRegistry) <<a href="mailto:wolfgang.nagele@ausregistry.com.au">wolfgang.nagele@ausregistry.com.au</a>> wrote:</div>
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<div>Hi James,</div>
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<div>Still waiting for the RfO on this whole thing with the details. Neither seen one here nor as a follow-up to customer notifications.</div>
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<div>Cheers,</div>
<div>Wolfgang</div>
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<div>On 8/24/14, 12:38 AM, "Wolfgang Nagele (AusRegistry)" <<a href="mailto:wolfgang.nagele@ausregistry.com.au">wolfgang.nagele@ausregistry.com.au</a>> wrote:</div>
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<div>Hi James,</div>
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<div>Hmm - can understand that but would have expected that there is sufficient redundancy in the LA landing of your network. I would have expected that a re-route and taking SJC largely out of the equation would be possible. Surprised to say the least …</div>
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<div>Cheers,</div>
<div>Wolfgang</div>
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<div>On 8/24/14, 12:10 AM, "James Spenceley" <<a href="mailto:james@iroute.org">james@iroute.org</a>> wrote:</div>
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<div>Early mail is a power surge in a US DC has damaged both core routers. Wouldn't surprise me if transport from other providers out of that building will be having similar issues. </div>
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<div>Circuits are being moved directly to borders as we speak.</div>
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<br>
Sent from my iPhone</div>
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On 24 Aug 2014, at 0:00, Jared Hirst <<a href="mailto:jared.hirst@serversaustralia.com.au">jared.hirst@serversaustralia.com.au</a>> wrote:<br>
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<div class="gmail_default" style="font-family: 'trebuchet ms', sans-serif;">WOW.... It has taken 2 hours to get remote hands to the DC with what seems to be a device with no redundancy?</div>
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<td style="padding:5px">2014/08/23 13:55<br>
UTC</td>
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<div>Engineers are currently awaiting remote support in the US. Links will be physically moved from the failed device in order to restore services on an alternate device.</div>
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<div class="gmail_quote">On Sat, Aug 23, 2014 at 11:29 PM, Andrew Yager <span dir="ltr">
<<a href="mailto:andrew@rwts.com.au" target="_blank">andrew@rwts.com.au</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex" type="cite">
<div dir="ltr">
<div>[hijacking the thread…]</div>
<div><br>
</div>
They say there is a big rewrite coming on the way rpd and sampled interact in 14.2; and the slow convergance issues have been fixed in more releases than I care to remember right now… but people say they are pretty good in the 12.3r6 train. Our MX80's are slated
for upgrade to that at some stage in the next few months.
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<div>Some noise about this on j-nsp again today.<span class="HOEnZb"><font color="#888888"><br>
<div><br>
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<div>Andrew<br>
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</font></span></div>
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<div class="HOEnZb">
<div class="h5">
<div class="gmail_extra"><br>
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<div class="gmail_quote">On 23 August 2014 23:23, Jonathan Thorpe <span dir="ltr">
<<a href="mailto:jthorpe@conexim.com.au" target="_blank">jthorpe@conexim.com.au</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex" type="cite">
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<div>
<div class="MsoNormal"><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125);">True, but they otherwise work exceptionally well.<u></u><u></u></span></div>
<div class="MsoNormal"><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125);"><u></u> <u></u></span></div>
<div class="MsoNormal"><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125);">I’m not sure what kind of PowerPC CPU is doing all the work on an MX80’s RE, but I do sometimes wonder if the CPU on a <$40 Raspberry Pi might be
more up to the job :-P<u></u><u></u></span></div>
<div class="MsoNormal"><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125);"><u></u> <u></u></span></div>
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<div class="MsoNormal"><b><span lang="EN-US" style="font-size: 11pt; font-family: Calibri, sans-serif;">From:</span></b><span lang="EN-US" style="font-size: 11pt; font-family: Calibri, sans-serif;"> Tony Wicks [mailto:<a href="mailto:tony@wicks.co.nz" target="_blank">tony@wicks.co.nz</a>]
<br>
<b>Sent:</b> Saturday, 23 August 2014 11:13 PM<br>
<b>To:</b> Jonathan Thorpe<br>
<b>Cc:</b> '<a href="mailto:Ausnog@ausnog.net" target="_blank">Ausnog@ausnog.net</a>'<br>
<b>Subject:</b> RE: [AusNOG] Vocus international service outage<u></u><u></u></span></div>
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</div>
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<div>
<div class="MsoNormal"><u></u> <u></u></div>
<div class="MsoNormal"><span lang="EN-NZ" style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125);">Well, if you buy the big chassis boxes…..<u></u><u></u></span></div>
<div class="MsoNormal"><span lang="EN-NZ" style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125);"><u></u> <u></u></span></div>
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<div class="MsoNormal"><b><span lang="EN-US" style="font-size: 11pt; font-family: Calibri, sans-serif;">From:</span></b><span lang="EN-US" style="font-size: 11pt; font-family: Calibri, sans-serif;"> AusNOG [</span><a href="mailto:ausnog-bounces@lists.ausnog.net" target="_blank"><span lang="EN-US" style="font-size: 11pt; font-family: Calibri, sans-serif;">mailto:ausnog-bounces@lists.ausnog.net</span></a><span lang="EN-US" style="font-size: 11pt; font-family: Calibri, sans-serif;">]
<b>On Behalf Of </b>Jonathan Thorpe<br>
<b>Sent:</b> Sunday, 24 August 2014 1:10 a.m.<br>
<b>To:</b> Andrew Yager; Jared Hirst<br>
<b>Cc:</b> </span><a href="mailto:Ausnog@ausnog.net" target="_blank"><span lang="EN-US" style="font-size: 11pt; font-family: Calibri, sans-serif;">Ausnog@ausnog.net</span></a><span lang="EN-US" style="font-size: 11pt; font-family: Calibri, sans-serif;"><br>
<b>Subject:</b> Re: [AusNOG] Vocus international service outage<u></u><u></u></span></div>
</div>
</div>
<div class="MsoNormal"><span lang="EN-NZ"><u></u> <u></u></span></div>
<div class="MsoNormal"><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125);">Glad I’m not the only one holding my breath on our MXs :)<u></u><u></u></span></div>
<div class="MsoNormal"><span style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125);"><u></u> <u></u></span></div>
<div class="MsoNormal"><b><span lang="EN-US" style="font-size: 11pt; font-family: Calibri, sans-serif;">From:</span></b><span lang="EN-US" style="font-size: 11pt; font-family: Calibri, sans-serif;"> AusNOG [</span><a href="mailto:ausnog-bounces@lists.ausnog.net" target="_blank"><span lang="EN-US" style="font-size: 11pt; font-family: Calibri, sans-serif;">mailto:ausnog-bounces@lists.ausnog.net</span></a><span lang="EN-US" style="font-size: 11pt; font-family: Calibri, sans-serif;">]
<b>On Behalf Of </b>Andrew Yager<br>
<b>Sent:</b> Saturday, 23 August 2014 10:55 PM<br>
<b>To:</b> Jared Hirst<br>
<b>Cc:</b> </span><a href="mailto:Ausnog@ausnog.net" target="_blank"><span lang="EN-US" style="font-size: 11pt; font-family: Calibri, sans-serif;">Ausnog@ausnog.net</span></a><span lang="EN-US" style="font-size: 11pt; font-family: Calibri, sans-serif;"><br>
<b>Subject:</b> Re: [AusNOG] Vocus international service outage<u></u><u></u></span></div>
<div class="MsoNormal"><u></u> <u></u></div>
<div>
<div class="MsoNormal">We've done the same (about 20 minutes ago).<u></u><u></u></div>
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<div class="MsoNormal"><u></u> <u></u></div>
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<div class="MsoNormal">Right now I hate how long Juniper MX's take to stabilise their routing table with sampling on.<u></u><u></u></div>
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<div class="MsoNormal"><u></u> <u></u></div>
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<div>
<div class="MsoNormal">Andrew<u></u><u></u></div>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><u></u> <u></u></p>
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<div class="MsoNormal">On 23 August 2014 22:41, Jared Hirst <<a href="mailto:jared.hirst@serversaustralia.com.au" target="_blank">jared.hirst@serversaustralia.com.au</a>> wrote:<u></u><u></u></div>
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<div class="MsoNormal"><span style="font-family: 'Trebuchet MS', sans-serif;">We have just turned Vocus off. Using other providers for now, as the flapping is causing it to go up and down.<u></u><u></u></span></div>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><u></u> <u></u></p>
<div>
<div class="MsoNormal">On Sat, Aug 23, 2014 at 10:37 PM, Daniel Watson <<a href="mailto:Daniel@glovine.com.au" target="_blank">Daniel@glovine.com.au</a>> wrote:<u></u><u></u></div>
<blockquote style="border:none;border-left:solid #cccccc 1.0pt;padding:0cm 0cm 0cm 6.0pt;margin-left:4.8pt;margin-top:5.0pt;margin-right:0cm;margin-bottom:5.0pt" type="cite">
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<div class="MsoNormal"><span lang="EN-AU" style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125);">Indeed seeing some big drops in gaming traffic at present, normally we see above 60mbit on weekends at evenings, but not even seeing
40mbit at present :S</span><span lang="EN-AU"><u></u><u></u></span></div>
<div class="MsoNormal"><span lang="EN-AU" style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125);"> </span><span lang="EN-AU"><u></u><u></u></span></div>
<div class="MsoNormal"><span lang="EN-AU" style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125);"> </span><span lang="EN-AU"><u></u><u></u></span></div>
<div class="MsoNormal"><span lang="EN-AU" style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125);">Regards,</span><span lang="EN-AU"><u></u><u></u></span></div>
<div class="MsoNormal"><span lang="EN-AU" style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125);">Daniel Watson</span><span lang="EN-AU"><u></u><u></u></span></div>
<div class="MsoNormal"><span lang="EN-AU" style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125);">Network Administrator / Network Operations Manager</span><span lang="EN-AU"><u></u><u></u></span></div>
<div class="MsoNormal"><span lang="EN-AU" style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125);"> </span><span lang="EN-AU"><u></u><u></u></span></div>
<div class="MsoNormal"><span lang="EN-AU" style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125);">E
</span><a href="mailto:Daniel@GloVine.com.au" target="_blank"><span lang="EN-AU" style="font-size: 11pt; font-family: Calibri, sans-serif;">Daniel@GloVine.com.au</span></a><span lang="EN-AU"><u></u><u></u></span></div>
<div class="MsoNormal"><span lang="EN-AU" style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125);">W
</span><a href="http://www.glovine.com.au/" target="_blank"><span lang="EN-AU" style="font-size: 11pt; font-family: Calibri, sans-serif;">www.GloVine.com.au</span></a><span lang="EN-AU"><u></u><u></u></span></div>
<div class="MsoNormal"><span lang="EN-AU" style="font-size: 11pt; font-family: Calibri, sans-serif; color: rgb(31, 73, 125);"> </span><span lang="EN-AU"><u></u><u></u></span></div>
<div class="MsoNormal"><b><span lang="EN-US" style="font-size: 11pt; font-family: Calibri, sans-serif;">From:</span></b><span lang="EN-US" style="font-size: 11pt; font-family: Calibri, sans-serif;"> AusNOG [mailto:</span><a href="mailto:ausnog-bounces@lists.ausnog.net" target="_blank"><span lang="EN-US" style="font-size: 11pt; font-family: Calibri, sans-serif;">ausnog-bounces@lists.ausnog.net</span></a><span lang="EN-US" style="font-size: 11pt; font-family: Calibri, sans-serif;">]
<b>On Behalf Of </b>Jared Hirst<br>
<b>Sent:</b> Saturday, 23 August 2014 10:35 PM</span><span lang="EN-AU"><u></u><u></u></span></div>
<div>
<div class="MsoNormal"><span lang="EN-AU"><br>
<b>To:</b> Andrew Cox<br>
<b>Cc:</b> </span><a href="mailto:Ausnog@ausnog.net" target="_blank"><span lang="EN-AU">Ausnog@ausnog.net</span></a><span lang="EN-AU"><br>
<b>Subject:</b> Re: [AusNOG] Vocus international service outage<u></u><u></u></span></div>
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<div class="MsoNormal"><span lang="EN-AU"> <u></u><u></u></span></div>
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<div class="MsoNormal"><span lang="EN-AU" style="font-family: 'Trebuchet MS', sans-serif;">Yeah we are seeing this! Everything running via them is flapping, they claim to have 'routed around it' but that's not the case. Very frustrating as it's been an hour
and no one there seems to know whats going on....</span><span lang="EN-AU"><u></u><u></u></span></div>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><span lang="EN-AU"> <u></u><u></u></span></p>
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<div class="MsoNormal"><span lang="EN-AU">On Sat, Aug 23, 2014 at 10:29 PM, Andrew Cox <</span><a href="mailto:andrew.cox@bigair.net.au" target="_blank"><span lang="EN-AU">andrew.cox@bigair.net.au</span></a><span lang="EN-AU">> wrote:<u></u><u></u></span></div>
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<div class="MsoNormal"><span lang="EN-AU">Hey All,<br>
<br>
Just saw the dashboards light up with connectivity issues internationally for Vocus services and thought I'd make others aware.<br>
<br>
Vocus outage report is saying: "core network link between 59 Doody Street, Alexandria and 55 South Market Street, San Jose has failed" which hopefully isn't a Southern Cross fault!<br>
<br>
Anyone else seeing this or have more info?<u></u><u></u></span></div>
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<div class="MsoNormal"><span lang="EN-AU"> <u></u><u></u></span></div>
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<div class="MsoNormal"><span lang="EN-AU">Cheers,<u></u><u></u></span></div>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><span lang="EN-AU">Andrew<u></u><u></u></span></p>
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<div class="MsoNormal"><span lang="EN-AU"> <u></u><u></u></span></div>
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<div class="MsoNormal"><span lang="EN-AU">-- <u></u><u></u></span></div>
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<div class="MsoNormal"><span lang="EN-AU"> <u></u><u></u></span></div>
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<div class="MsoNormal"><u></u> <u></u></div>
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<div class="MsoNormal">-- <br>
<b>Andrew Yager, Managing Director</b> <i>MACS (Snr) CP BCompSc MCP</i><br>
Real World Technology Solutions Pty Ltd - IT people you can trust<br>
ph: <a href="tel:1300%20798%20718" value="+611300798718" target="_blank">1300 798 718</a> or
<a href="tel:%2802%29%209037%200500" value="+61290370500" target="_blank">(02) 9037 0500</a><br>
fax: <a href="tel:%2802%29%209037%200591" value="+61290370591" target="_blank">(02) 9037 0591</a><br>
<a href="http://www.rwts.com.au/" target="_blank">http://www.rwts.com.au/</a><u></u><u></u></div>
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<br>
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<br>
</blockquote>
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<br>
<br clear="all">
<div><br>
</div>
-- <br>
<b>Andrew Yager, Managing Director</b> <i>MACS (Snr) CP BCompSc MCP</i><br>
Real World Technology Solutions Pty Ltd - IT people you can trust<br>
ph: <a href="tel:1300%20798%20718" value="+611300798718" target="_blank">1300 798 718</a> or
<a href="tel:%2802%29%209037%200500" value="+61290370500" target="_blank">(02) 9037 0500</a><br>
fax: <a href="tel:%2802%29%209037%200591" value="+61290370591" target="_blank">(02) 9037 0591</a><br>
<a href="http://www.rwts.com.au/" target="_blank">http://www.rwts.com.au/</a><br>
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<br>
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</blockquote>
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