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<p class="MsoNormal"><a name="_MailEndCompose"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Hi Nathan,
<o:p></o:p></span></a></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">I think that’s the point – if Vocus choose to possition themselves in the market as a premium transit provider; they need to behave as one.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">BGP uses the withdrawal of routes to achieve redundancy on a network – if the routes are not withdrawn (as was the case in this incident) then all downstream
networks will lose their redundancy. This fact alone warrants a detailed explanation to all those affected to allow for better planning and protection of our own networks.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">It is part of Vocus’ sales pitch to tell the customer that they operate a better network than everyone else and sell a better product than anyone else – and
that’s fine so long as it gets backed up in times like this.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Wolfgang is correct here – and like most of us will have customers that are also requesting an explanation.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Tom<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif"">From:</span></b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif""> AusNOG [mailto:ausnog-bounces@lists.ausnog.net]
<b>On Behalf Of </b>Nathan Brookfield<br>
<b>Sent:</b> Wednesday, 27 August 2014 12:37 AM<br>
<b>To:</b> Skeeve Stevens<br>
<b>Cc:</b> Ausnog@ausnog.net; Kristoffer Sheather<br>
<b>Subject:</b> Re: [AusNOG] SPAM-MED: Re: Vocus international service outage<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt">Comparing Vocus and DODO's networks in the same post inferring some type of comparison.... Ouch'<o:p></o:p></p>
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<p class="MsoNormal">Kindest Regards,<o:p></o:p></p>
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<p class="MsoNormal">Nathan Brookfield <o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Chief Executive Officer<o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:13.0pt">Simtronic Technologies Pty Ltd</span><o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Web: <a href="http://simtronic.com.au">http://simtronic.com.au</a><o:p></o:p></p>
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<p class="MsoNormal">Phone: 1300 592 330<o:p></o:p></p>
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<p class="MsoNormal">Fax: (02) 4749 4950<o:p></o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><br>
On 27 Aug 2014, at 0:26, "Skeeve Stevens" <<a href="mailto:skeeve+ausnog@eintellegonetworks.com">skeeve+ausnog@eintellegonetworks.com</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal">Actually no.. Telstra has had issues like this. Dodo was dead for many more hours the other day... much traffic here? Nope.
<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Global problems are a fact of like as a service provider.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">I've always said SLA's are meaningless marketing documents.... get back a few bucks - maybe... You need to plan your own networks to survive the regular problems that occur on this Internet thing. Failing to plan means you are planning
to fail.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">You seemed to have suffered, I acknowledge that... and you want answers.... but those answers are unlikely to change anything. You are not entitled to be privy to the network engineering issues of any provider apart from yourself.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">There was a screw-up.. Are people curious? Sure... but those of us who have been around for a long time, actually assume that someone has had their ass kicked (if it was a person or design fault), or if it was just a cascading error, then
the situation will be noted, and if the risks of it happening again are high, they will plan for it. If it is a perfect storm, then .. deal with it... get over it.. move on. I wouldn't expect anyone, not even Telstra to go spending up big to deal with a
random set of events. We learn from these things.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">If you have an issue with Vocus, talk to you account manager... go to a different provider, but I am not sure what wandering around with a placard in public asking what happened - after the fact, helps in any way? Shit happened... everyone
knows it..<o:p></o:p></p>
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<p class="MsoNormal"><br clear="all">
<o:p></o:p></p>
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<p class="MsoNormal"><br>
...Skeeve<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Calibri","sans-serif"">Skeeve Stevens - </span></b><span style="font-size:10.0pt;font-family:"Calibri","sans-serif"">eintellego Networks Pty Ltd</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri","sans-serif""><a href="mailto:skeeve@eintellegonetworks.com" target="_blank">skeeve@eintellegonetworks.com</a> ; <a href="http://www.eintellegonetworks.com/" target="_blank">www.eintellegonetworks.com</a></span>
<o:p></o:p></p>
<p style="margin:0cm;margin-bottom:.0001pt"><span style="font-size:10.0pt;font-family:"Calibri","sans-serif"">Phone: 1300 239 038; Cell +61 (0)414 753 383 ; skype://skeeve<o:p></o:p></span></p>
<p style="margin:0cm;margin-bottom:.0001pt"><span style="font-size:10.0pt;font-family:"Calibri","sans-serif""><a href="http://facebook.com/eintellegonetworks" target="_blank">facebook.com/eintellegonetworks</a> ; <a href="http://linkedin.com/in/skeeve" target="_blank">linkedin.com/in/skeeve</a> <o:p></o:p></span></p>
<p style="margin:0cm;margin-bottom:.0001pt"><span style="font-size:10.0pt;font-family:"Calibri","sans-serif""><a href="http://twitter.com/theispguy" target="_blank">twitter.com/theispguy</a><span style="color:black"> ; blog: </span><a href="http://www.theispguy.com/" target="_blank">www.theispguy.com</a><o:p></o:p></span></p>
<p style="margin:0cm;margin-bottom:.0001pt"><span style="font-size:10.0pt;font-family:"Calibri","sans-serif""><img border="0" id="_x0000_i1025" src="http://eintellegonetworks.com/logos/ein09.png"><o:p></o:p></span></p>
<p style="margin:0cm;margin-bottom:.0001pt"><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:#7F007F">The Experts Who The Experts Call</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:#002060">Juniper - Cisco - Cloud - Consulting - IPv4 Brokering</span><span style="font-size:10.5pt;font-family:"Calibri","sans-serif";color:#7F007F"><o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><o:p> </o:p></p>
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<p class="MsoNormal">On 26 August 2014 23:58, Wolfgang Nagele (AusRegistry) <<a href="mailto:wolfgang.nagele@ausregistry.com.au" target="_blank">wolfgang.nagele@ausregistry.com.au</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:11.5pt;font-family:"Calibri","sans-serif";color:black">Hi,<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.5pt;font-family:"Calibri","sans-serif";color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.5pt;font-family:"Calibri","sans-serif";color:black">This is your choice. Not mine and I am sure there are others here that do not agree with your idea of brushing issues like this off the table. If this were Telstra
you would be striking a different tone.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.5pt;font-family:"Calibri","sans-serif";color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.5pt;font-family:"Calibri","sans-serif";color:black">It’s irrelevant if you have multiple upstreams - there are minimum requirements that we put on suppliers in the year 2014. Having Vocus suffer a 4 hour degradation
due to a single DC fault in SJC is not something that we accept in 2014. There is redundancy via LA (and Singapore) which didn’t work. I would like to know why - not why it didn’t fail over automatically there can be many reasons. Vocus engineers should have
been able to re-route via LA and completely take SJC out of the equation. There are questions to be answered here. As well as delays in notifications - we have not received a notification for over an hour. Again not acceptable for an incident of that magnitude.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.5pt;font-family:"Calibri","sans-serif";color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.5pt;font-family:"Calibri","sans-serif";color:black">We all learn based on mistakes - ignoring them gains nothing.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.5pt;font-family:"Calibri","sans-serif";color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.5pt;font-family:"Calibri","sans-serif";color:black">As for multiple upstreams, yes we have them and yes we routed around the issue. To me that’s irrelevant to the issue at hand. If you are happy with a supplier
that has 4 hour degradation due to a single DC fault on it’s main international backhaul - yes - move along, nothing to see here.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.5pt;font-family:"Calibri","sans-serif";color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.5pt;font-family:"Calibri","sans-serif";color:black">Cheers,<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.5pt;font-family:"Calibri","sans-serif";color:black">Wolfgang<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.5pt;font-family:"Calibri","sans-serif";color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.5pt;font-family:"Calibri","sans-serif";color:black">On 8/26/14, 11:40 PM, "Skeeve Stevens" <<a href="mailto:skeeve+ausnog@eintellegonetworks.com" target="_blank">skeeve+ausnog@eintellegonetworks.com</a>> wrote:<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.5pt;font-family:"Calibri","sans-serif";color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.5pt;font-family:"Calibri","sans-serif";color:black">Yup.. move along, nothing to see here.
<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.5pt;font-family:"Calibri","sans-serif";color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.5pt;font-family:"Calibri","sans-serif";color:black">Once an outage is fixed, those who dwell on the cause that they can do nothing about, are focusing in the wrong place.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.5pt;font-family:"Calibri","sans-serif";color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.5pt;font-family:"Calibri","sans-serif";color:black">If your only transit was through a single upstream, that is where you should be focusing, not the provider.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.5pt;font-family:"Calibri","sans-serif";color:black"><br clear="all">
<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.5pt;font-family:"Calibri","sans-serif";color:black"><br>
...Skeeve<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.5pt;font-family:"Calibri","sans-serif";color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:black">Skeeve Stevens - </span></b><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:black">eintellego Networks Pty Ltd</span><span style="font-size:11.5pt;font-family:"Calibri","sans-serif";color:black"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:black"><a href="mailto:skeeve@eintellegonetworks.com" target="_blank">skeeve@eintellegonetworks.com</a> ; <a href="http://www.eintellegonetworks.com/" target="_blank">www.eintellegonetworks.com</a></span><span style="font-size:11.5pt;font-family:"Calibri","sans-serif";color:black">
<o:p></o:p></span></p>
<p style="margin:0cm;margin-bottom:.0001pt"><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:black">Phone: 1300 239 038; Cell +61 (0)414 753 383 ; skype://skeeve<o:p></o:p></span></p>
<p style="margin:0cm;margin-bottom:.0001pt"><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:black"><a href="http://facebook.com/eintellegonetworks" target="_blank">facebook.com/eintellegonetworks</a> ; <a href="http://linkedin.com/in/skeeve" target="_blank">linkedin.com/in/skeeve</a> <o:p></o:p></span></p>
<p style="margin:0cm;margin-bottom:.0001pt"><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:black"><a href="http://twitter.com/theispguy" target="_blank">twitter.com/theispguy</a> ; blog: <a href="http://www.theispguy.com/" target="_blank">www.theispguy.com</a><o:p></o:p></span></p>
<p style="margin:0cm;margin-bottom:.0001pt"><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:black"><img border="0" id="_x0000_i1026" src="http://eintellegonetworks.com/logos/ein09.png"><o:p></o:p></span></p>
<p style="margin:0cm;margin-bottom:.0001pt"><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:#7F007F">The Experts Who The Experts Call</span><span style="font-size:11.5pt;font-family:"Calibri","sans-serif";color:black"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri","sans-serif";color:#002060">Juniper - Cisco - Cloud - Consulting - IPv4 Brokering</span><span style="font-size:10.5pt;font-family:"Calibri","sans-serif";color:#7F007F"><o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:11.5pt;font-family:"Calibri","sans-serif";color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.5pt;font-family:"Calibri","sans-serif";color:black">On 26 August 2014 23:19, Kristoffer Sheather @ CloudCentral <<a href="mailto:kristoffer.sheather@cloudcentral.com.au" target="_blank">kristoffer.sheather@cloudcentral.com.au</a>>
wrote:<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Arial","sans-serif";color:black">Shit broke, they fixed.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Arial","sans-serif";color:black"> <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Arial","sans-serif";color:black"><EOM /><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Arial","sans-serif";color:black"> <o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black">From</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif";color:black">: "Wolfgang Nagele (AusRegistry)" <<a href="mailto:wolfgang.nagele@ausregistry.com.au" target="_blank">wolfgang.nagele@ausregistry.com.au</a>><br>
<b>Sent</b>: Tuesday, August 26, 2014 11:17 PM<br>
<b>To</b>: "James Spenceley" <<a href="mailto:james@iroute.org" target="_blank">james@iroute.org</a>><br>
<b>Cc</b>: "<a href="mailto:Ausnog@ausnog.net" target="_blank">Ausnog@ausnog.net</a>" <<a href="mailto:ausnog@ausnog.net" target="_blank">ausnog@ausnog.net</a>><br>
<b>Subject</b>: SPAM-MED: Re: [AusNOG] Vocus international service outage</span><span style="font-size:9.0pt;font-family:"Arial","sans-serif";color:black">
<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Arial","sans-serif";color:black"> <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Arial","sans-serif";color:black">Hi James,<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Arial","sans-serif";color:black"> <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Arial","sans-serif";color:black">Still waiting for the RfO on this whole thing with the details. Neither seen one here nor as a follow-up to customer notifications.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Arial","sans-serif";color:black"> <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Arial","sans-serif";color:black">Cheers,<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Arial","sans-serif";color:black">Wolfgang<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Arial","sans-serif";color:black"> <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Arial","sans-serif";color:black">On 8/24/14, 12:38 AM, "Wolfgang Nagele (AusRegistry)" <<a href="mailto:wolfgang.nagele@ausregistry.com.au" target="_blank">wolfgang.nagele@ausregistry.com.au</a>>
wrote:<o:p></o:p></span></p>
</div>
</div>
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<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Arial","sans-serif";color:black"> <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.5pt;font-family:"Calibri","sans-serif";color:black">Hi James,<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.5pt;font-family:"Calibri","sans-serif";color:black"> <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.5pt;font-family:"Calibri","sans-serif";color:black">Hmm - can understand that but would have expected that there is sufficient redundancy in the LA landing of your network. I would have expected that a re-route
and taking SJC largely out of the equation would be possible. Surprised to say the least …<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.5pt;font-family:"Calibri","sans-serif";color:black"> <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.5pt;font-family:"Calibri","sans-serif";color:black">Cheers,<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.5pt;font-family:"Calibri","sans-serif";color:black">Wolfgang<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.5pt;font-family:"Calibri","sans-serif";color:black"> <o:p></o:p></span></p>
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<div>
<p class="MsoNormal"><span style="font-size:11.5pt;font-family:"Calibri","sans-serif";color:black">On 8/24/14, 12:10 AM, "James Spenceley" <<a href="mailto:james@iroute.org" target="_blank">james@iroute.org</a>> wrote:<o:p></o:p></span></p>
</div>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.5pt;font-family:"Calibri","sans-serif";color:black"> <o:p></o:p></span></p>
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<blockquote style="border:none;border-left:solid #B5C4DF 4.5pt;padding:0cm 0cm 0cm 4.0pt;margin-left:3.75pt;margin-right:0cm">
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<div>
<p class="MsoNormal"><span style="font-size:11.5pt;font-family:"Calibri","sans-serif";color:black">Early mail is a power surge in a US DC has damaged both core routers. Wouldn't surprise me if transport from other providers out of that building will be having
similar issues. <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.5pt;font-family:"Calibri","sans-serif";color:black"> <o:p></o:p></span></p>
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<div>
<p class="MsoNormal"><span style="font-size:11.5pt;font-family:"Calibri","sans-serif";color:black">Circuits are being moved directly to borders as we speak.<o:p></o:p></span></p>
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<div>
<p class="MsoNormal"><span style="font-size:11.5pt;font-family:"Calibri","sans-serif";color:black"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.5pt;font-family:"Calibri","sans-serif";color:black"><br>
<br>
Sent from my iPhone<o:p></o:p></span></p>
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<div>
<p class="MsoNormal"><span style="font-size:11.5pt;font-family:"Calibri","sans-serif";color:black"><br>
On 24 Aug 2014, at 0:00, Jared Hirst <<a href="mailto:jared.hirst@serversaustralia.com.au" target="_blank">jared.hirst@serversaustralia.com.au</a>> wrote:<br>
<o:p></o:p></span></p>
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<blockquote style="margin-top:5.0pt;margin-bottom:5.0pt">
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<p class="MsoNormal"><span style="font-size:11.5pt;font-family:"Trebuchet MS","sans-serif";color:black">WOW.... It has taken 2 hours to get remote hands to the DC with what seems to be a device with no redundancy?<o:p></o:p></span></p>
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<div>
<p class="MsoNormal"><span style="font-size:11.5pt;font-family:"Trebuchet MS","sans-serif";color:black"> <o:p></o:p></span></p>
</div>
<div>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" style="border-collapse:collapse">
<tbody>
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<td style="padding:3.75pt 3.75pt 3.75pt 3.75pt">
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:9.0pt;font-family:"Verdana","sans-serif";color:#333333">2014/08/23 13:55<br>
UTC<o:p></o:p></span></p>
</td>
<td style="padding:3.75pt 3.75pt 3.75pt 3.75pt">
<p><span style="font-size:9.0pt;font-family:"Verdana","sans-serif";color:#333333">Engineers are currently awaiting remote support in the US. Links will be physically moved from the failed device in order to restore services on an alternate device.<o:p></o:p></span></p>
</td>
</tr>
</tbody>
</table>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.5pt;font-family:"Calibri","sans-serif";color:black">
<o:p></o:p></span></p>
<div>
<p class="MsoNormal"><span style="font-size:11.5pt;font-family:"Calibri","sans-serif";color:black">On Sat, Aug 23, 2014 at 11:29 PM, Andrew Yager <<a href="mailto:andrew@rwts.com.au" target="_blank">andrew@rwts.com.au</a>> wrote:
<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.5pt;font-family:"Calibri","sans-serif";color:black">[hijacking the thread…]<o:p></o:p></span></p>
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<div>
<p class="MsoNormal"><span style="font-size:11.5pt;font-family:"Calibri","sans-serif";color:black"> <o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span style="font-size:11.5pt;font-family:"Calibri","sans-serif";color:black">They say there is a big rewrite coming on the way rpd and sampled interact in 14.2; and the slow convergance issues have been fixed in more releases than I care
to remember right now… but people say they are pretty good in the 12.3r6 train. Our MX80's are slated for upgrade to that at some stage in the next few months.
<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.5pt;font-family:"Calibri","sans-serif";color:black"> <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.5pt;font-family:"Calibri","sans-serif";color:black">Some noise about this on j-nsp again today.
<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.5pt;font-family:"Calibri","sans-serif";color:black"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.5pt;font-family:"Calibri","sans-serif";color:#888888">Andrew</span><span style="font-size:11.5pt;font-family:"Calibri","sans-serif";color:black">
<o:p></o:p></span></p>
<div>
<div>
<p class="MsoNormal"><span style="font-size:11.5pt;font-family:"Calibri","sans-serif";color:black"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:11.5pt;font-family:"Calibri","sans-serif";color:black"> <o:p></o:p></span></p>
</div>
</div>
</div>
</div>
</div>
<div>
<div>
<div>
<p class="MsoNormal"><span style="font-size:11.5pt;font-family:"Calibri","sans-serif";color:black">
<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.5pt;font-family:"Calibri","sans-serif";color:black">On 23 August 2014 23:23, Jonathan Thorpe <<a href="mailto:jthorpe@conexim.com.au" target="_blank">jthorpe@conexim.com.au</a>> wrote:
<o:p></o:p></span></p>
<blockquote style="border:none;border-left:solid #CCCCCC 1.0pt;padding:0cm 0cm 0cm 6.0pt;margin-left:4.8pt;margin-right:0cm">
<div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">True, but they otherwise work exceptionally well.</span><span lang="EN-GB" style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><span lang="EN-GB" style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">I’m not sure what kind of PowerPC CPU is doing all the work on an MX80’s RE, but I do
sometimes wonder if the CPU on a <$40 Raspberry Pi might be more up to the job :-P</span><span lang="EN-GB" style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><span lang="EN-GB" style="color:black"><o:p></o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black">From:</span></b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black">
Tony Wicks [mailto:<a href="mailto:tony@wicks.co.nz" target="_blank">tony@wicks.co.nz</a>]<br>
<b>Sent:</b> Saturday, 23 August 2014 11:13 PM<br>
<b>To:</b> Jonathan Thorpe<br>
<b>Cc:</b> '<a href="mailto:Ausnog@ausnog.net" target="_blank">Ausnog@ausnog.net</a>'<br>
<b>Subject:</b> RE: [AusNOG] Vocus international service outage</span><span lang="EN-GB" style="color:black"><o:p></o:p></span></p>
</div>
</div>
<div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-GB" style="color:black"> <o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-NZ" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Well, if you buy the big chassis boxes…..</span><span lang="EN-GB" style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-NZ" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><span lang="EN-GB" style="color:black"><o:p></o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black">From:</span></b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black">
AusNOG [</span><span lang="EN-GB" style="color:black"><a href="mailto:ausnog-bounces@lists.ausnog.net" target="_blank"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif"">mailto:ausnog-bounces@lists.ausnog.net</span></a></span><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black">]
<b>On Behalf Of </b>Jonathan Thorpe<br>
<b>Sent:</b> Sunday, 24 August 2014 1:10 a.m.<br>
<b>To:</b> Andrew Yager; Jared Hirst<br>
<b>Cc:</b> </span><span lang="EN-GB" style="color:black"><a href="mailto:Ausnog@ausnog.net" target="_blank"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif"">Ausnog@ausnog.net</span></a><br>
</span><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black">Subject:</span></b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black"> Re: [AusNOG] Vocus international service outage</span><span lang="EN-GB" style="color:black"><o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-NZ" style="color:black"> </span><span lang="EN-GB" style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Glad I’m not the only one holding my breath on our MXs :)</span><span lang="EN-GB" style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-GB" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><span lang="EN-GB" style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black">From:</span></b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black">
AusNOG [</span><span lang="EN-GB" style="color:black"><a href="mailto:ausnog-bounces@lists.ausnog.net" target="_blank"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif"">mailto:ausnog-bounces@lists.ausnog.net</span></a></span><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black">]
<b>On Behalf Of </b>Andrew Yager<br>
<b>Sent:</b> Saturday, 23 August 2014 10:55 PM<br>
<b>To:</b> Jared Hirst<br>
<b>Cc:</b> </span><span lang="EN-GB" style="color:black"><a href="mailto:Ausnog@ausnog.net" target="_blank"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif"">Ausnog@ausnog.net</span></a><br>
</span><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black">Subject:</span></b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black"> Re: [AusNOG] Vocus international service outage</span><span lang="EN-GB" style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-GB" style="color:black"> <o:p></o:p></span></p>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-GB" style="color:black">We've done the same (about 20 minutes ago).<o:p></o:p></span></p>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-GB" style="color:black"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-GB" style="color:black">Right now I hate how long Juniper MX's take to stabilise their routing table with sampling on.<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-GB" style="color:black"> <o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-GB" style="color:black">Andrew<o:p></o:p></span></p>
</div>
</div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;margin-bottom:12.0pt"><span lang="EN-GB" style="color:black"> <o:p></o:p></span></p>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-GB" style="color:black">On 23 August 2014 22:41, Jared Hirst <<a href="mailto:jared.hirst@serversaustralia.com.au" target="_blank">jared.hirst@serversaustralia.com.au</a>>
wrote:<o:p></o:p></span></p>
<blockquote style="border:none;border-left:solid #CCCCCC 1.0pt;padding:0cm 0cm 0cm 6.0pt;margin-left:4.8pt;margin-top:5.0pt;margin-right:0cm;margin-bottom:5.0pt">
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<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-GB" style="font-family:"Trebuchet MS","sans-serif";color:black">We have just turned Vocus off. Using other providers for now, as the flapping is causing it to go
up and down.</span><span lang="EN-GB" style="color:black"><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;margin-bottom:12.0pt"><span lang="EN-GB" style="color:black"> <o:p></o:p></span></p>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-GB" style="color:black">On Sat, Aug 23, 2014 at 10:37 PM, Daniel Watson <<a href="mailto:Daniel@glovine.com.au" target="_blank">Daniel@glovine.com.au</a>> wrote:<o:p></o:p></span></p>
<blockquote style="border:none;border-left:solid #CCCCCC 1.0pt;padding:0cm 0cm 0cm 6.0pt;margin-left:4.8pt;margin-top:5.0pt;margin-right:0cm;margin-bottom:5.0pt">
<div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Indeed seeing some big drops in gaming traffic at present, normally we see above 60mbit on weekends
at evenings, but not even seeing 40mbit at present :S</span><span lang="EN-GB" style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><span lang="EN-GB" style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><span lang="EN-GB" style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Regards,</span><span lang="EN-GB" style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Daniel Watson</span><span lang="EN-GB" style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Network Administrator / Network Operations Manager</span><span lang="EN-GB" style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><span lang="EN-GB" style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">E
</span><span lang="EN-GB" style="color:black"><a href="mailto:Daniel@GloVine.com.au" target="_blank"><span lang="EN-AU" style="font-size:11.0pt;font-family:"Calibri","sans-serif"">Daniel@GloVine.com.au</span></a><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">W
</span><span lang="EN-GB" style="color:black"><a href="http://www.GloVine.com.au" target="_blank"><span lang="EN-AU" style="font-size:11.0pt;font-family:"Calibri","sans-serif"">www.GloVine.com.au</span></a><o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black">From:</span></b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black">
AusNOG [mailto:</span><span lang="EN-GB" style="color:black"><a href="mailto:ausnog-bounces@lists.ausnog.net" target="_blank"><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif"">ausnog-bounces@lists.ausnog.net</span></a></span><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:black">]
<b>On Behalf Of </b>Jared Hirst<br>
<b>Sent:</b> Saturday, 23 August 2014 10:35 PM</span><span lang="EN-GB" style="color:black"><o:p></o:p></span></p>
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</span><b><span style="color:black">To:</span></b><span style="color:black"> Andrew Cox<br>
<b>Cc:</b> </span><span lang="EN-GB" style="color:black"><a href="mailto:Ausnog@ausnog.net" target="_blank"><span lang="EN-AU">Ausnog@ausnog.net</span></a><br>
</span><b><span style="color:black">Subject:</span></b><span style="color:black"> Re: [AusNOG] Vocus international service outage</span><span lang="EN-GB" style="color:black"><o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:black"> </span><span lang="EN-GB" style="color:black"><o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Trebuchet MS","sans-serif";color:black">Yeah we are seeing this! Everything running via them is flapping, they claim to have 'routed around it' but that's
not the case. Very frustrating as it's been an hour and no one there seems to know whats going on....</span><span lang="EN-GB" style="color:black"><o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:black">On Sat, Aug 23, 2014 at 10:29 PM, Andrew Cox <</span><span lang="EN-GB" style="color:black"><a href="mailto:andrew.cox@bigair.net.au" target="_blank"><span lang="EN-AU">andrew.cox@bigair.net.au</span></a></span><span style="color:black">>
wrote:</span><span lang="EN-GB" style="color:black"><o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:black">Hey All,<br>
<br>
Just saw the dashboards light up with connectivity issues internationally for Vocus services and thought I'd make others aware.<br>
<br>
Vocus outage report is saying: "core network link between 59 Doody Street, Alexandria and 55 South Market Street, San Jose has failed" which hopefully isn't a Southern Cross fault!<br>
<br>
Anyone else seeing this or have more info?</span><span lang="EN-GB" style="color:black"><o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:black"> </span><span lang="EN-GB" style="color:black"><o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:black">Cheers,</span><span lang="EN-GB" style="color:black"><o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;margin-bottom:12.0pt"><span style="color:black">Andrew</span><span lang="EN-GB" style="color:black"><o:p></o:p></span></p>
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</span><span style="color:black">_______________________________________________<br>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:black">--
</span><span lang="EN-GB" style="color:black"><o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:black"> </span><span lang="EN-GB" style="color:black"><o:p></o:p></span></p>
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_______________________________________________<br>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-GB" style="color:black"><br>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-GB" style="color:black"> <o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span lang="EN-GB" style="color:black">--<br>
<b>Andrew Yager, Managing Director</b> <i>MACS (Snr) CP BCompSc MCP</i><br>
Real World Technology Solutions Pty Ltd - IT people you can trust<br>
ph: <a href="tel:1300%20798%20718" target="_blank">1300 798 718</a> or <a href="tel:%2802%29%209037%200500" target="_blank">
(02) 9037 0500</a><br>
fax: <a href="tel:%2802%29%209037%200591" target="_blank">(02) 9037 0591</a><br>
<a href="http://www.rwts.com.au/" target="_blank">http://www.rwts.com.au/</a><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.5pt;font-family:"Calibri","sans-serif";color:black">
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<p class="MsoNormal"><span style="font-size:11.5pt;font-family:"Calibri","sans-serif";color:black">--<br>
<b>Andrew Yager, Managing Director</b> <i>MACS (Snr) CP BCompSc MCP</i><br>
Real World Technology Solutions Pty Ltd - IT people you can trust<br>
ph: <a href="tel:1300%20798%20718" target="_blank">1300 798 718</a> or <a href="tel:%2802%29%209037%200500" target="_blank">
(02) 9037 0500</a><br>
fax: <a href="tel:%2802%29%209037%200591" target="_blank">(02) 9037 0591</a><br>
<a href="http://www.rwts.com.au/" target="_blank">http://www.rwts.com.au/</a><o:p></o:p></span></p>
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<o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:11.5pt;font-family:"Calibri","sans-serif";color:black"><br>
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<p class="MsoNormal"><span style="font-size:11.5pt;font-family:"Calibri","sans-serif";color:black"><o:p> </o:p></span></p>
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