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<div>Maybe they should look at SMS alerts?</div>
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On 24 Aug 2014, at 9:59 am, "Alexander Neilson" <<a href="mailto:alexander@neilson.net.nz">alexander@neilson.net.nz</a>> wrote:<br>
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<div>I got an email back to my ticket at 3:37 AEST. </div>
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<div>I didn't get any outage notice apart from this update from the noc. And the tickets update just said "we had an outage in the us"</div>
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<div>As I was originally raising about the low prefix count. However I must say I was expecting some formal notice of a known outage and more detail. <br>
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Regards
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<div>Alexander</div>
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On 24/08/2014, at 1:16 am, Travers Stark <<a href="mailto:travers@starkie.net">travers@starkie.net</a>> wrote:<br>
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<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Verdana","sans-serif";color:#1F497D">Out of interest, what time did everyone get the outage email?. Ours only came through at 22:30 but from what I can see the issue started at about 21:30 AEST<o:p></o:p></span></p>
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