<div dir="ltr">You are assuming a lot of things Paul... i.e. that they need any of that.<div><br></div><div>I've just built an ISP that operates only on Flat-Rate, pre-paid plans. No VoIP, hosted email, websites or such.  They log nothing.  They don't need to.</div>

<div><br></div><div>There is no TIO issues related to billing of data as they are flat-rate.</div><div><br></div><div>My policy is only log what you need to, and only for the time you need it.  If you don't need it, don't even keep it.  No one can ask you for anything if you don't have it.</div>

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<br><br><div class="gmail_quote">On Thu, Aug 7, 2014 at 1:04 PM, Paul Brooks <span dir="ltr"><<a href="mailto:pbrooks-ausnog@layer10.com.au" target="_blank">pbrooks-ausnog@layer10.com.au</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">

On 7/08/2014 10:49 AM, Ben Cooper wrote:<br>
> What if we don't log?<br>
<br>
Then personally I'd be concerned about your capability to troubleshoot problems,<br>
respond to alarms, respond to TIO complaints, and possibly justify the bills you send<br>
out for services (or reasons to cut off a customer under a reasonable usage or<br>
prohibited usage clause of your customer agreement).<br>
However, I'm sure it makes dealing with the TLA and ETLA agencies easier (for a while).<br>
<br>
Paul.<br>
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