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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><a href="http://www.smh.com.au/digital-life/mobiles/vodafone-optus-outages-frustrate-users-20140619-zsenb.html">http://www.smh.com.au/digital-life/mobiles/vodafone-optus-outages-frustrate-users-20140619-zsenb.html</a><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> AusNOG [mailto:ausnog-bounces@lists.ausnog.net]
<b>On Behalf Of </b>Peter Tonoli<br>
<b>Sent:</b> Thursday, 19 June 2014 4:00 PM<br>
<b>To:</b> Geordie Guy<br>
<b>Cc:</b> ausnog<br>
<b>Subject:</b> Re: [AusNOG] TPG helpdesk<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:black">Are TPG reselling Optus? We've had reports that Optus are currently experiencing nationwide issues with their mobile network.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="color:black">Peter.<o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><b><span style="color:black">From:
</span></b><span style="color:black">"Geordie Guy" <<a href="mailto:elomis@gmail.com">elomis@gmail.com</a>><br>
<b>To: </b>"<<a href="mailto:ausnog@lists.ausnog.net">ausnog@lists.ausnog.net</a>>" <<a href="mailto:ausnog@lists.ausnog.net">ausnog@lists.ausnog.net</a>><br>
<b>Sent: </b>Thursday, 19 June, 2014 3:56:24 PM<br>
<b>Subject: </b>[AusNOG] TPG helpdesk<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:black">Hi Folks,<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="color:black">Is TPG currently dealing with something largish and systemic? Gave up on the hold music after half an hour on the business helpdesk.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="color:black">-- <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:black">Peter Tonoli < <a href="mailto:peter@medstv.unimelb.edu.au">
peter@medstv.unimelb.edu.au</a> > +61-3-9288-2399 <br>
IT Manager <br>
The University of Melbourne - Eastern Hill Academic Centre, St. Vincent's Institute and O'Brien Institute
<o:p></o:p></span></p>
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