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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";mso-fareast-language:EN-US">Hi Joshua,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";mso-fareast-language:EN-US">Yes, we’re trying to ask if they will make that endorsement/extension, but at the end of the day, you can’t think of every possible scenario and
ask for that to be incorporated. I would think it’s not unreasonable to rely on a reasonable degree of cover for reasonable foreseeable eventualities based on the type of cover (in this case equipment in a DC).<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";mso-fareast-language:EN-US">I’m not clear why it’s not covered as ‘accidental damage’ but we’re seeking clarification.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";mso-fareast-language:EN-US">In terms of shifting liability to the DC provider, I think you’d find their liability is fairly limited in most MSA’s, and in any case you’d still
have to actually get them to pay out which as you say, may involve legal proceedings.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";mso-fareast-language:EN-US">We had a situation recently with another DC provider that accepted a mangled box with a $100k storage array in it – we’d booked the delivery, so
they accepted it, despite the ‘tip n’ tell’ being broken. As a result neither theDC provider nor the carrier would accept liability and despite having a marine transit insurance policy in place (did I mention I I was paranoid) it wasn’t covered because the
vendor (unbeknownst to us ) had shipped it direct from the US and our coverage was Australia only (and we couldn’t prove where or how it happened).<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";mso-fareast-language:EN-US">Luckily the vendor (eventually) replaced it as a gesture of good faith, but it certainly demonstrates how careful you need to be in terms of managing
liability. I was hoping someone would know of a true IT insurance specialist – I’ve seen many claim it but so far haven’t really been impressed.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";mso-fareast-language:EN-US">Cheers,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";mso-fareast-language:EN-US">Jacob<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif"">From:</span></b><span lang="EN-US" style="font-size:11.0pt;font-family:"Calibri","sans-serif""> Joshua D'Alton [mailto:joshua@railgun.com.au]
<br>
<b>Sent:</b> Tuesday, 15 April 2014 4:34 PM<br>
<b>To:</b> Jacob Kino<br>
<b>Cc:</b> AusNOG@lists.ausnog.net<br>
<b>Subject:</b> Re: [AusNOG] Inergen Release and Insurance Coverage<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Surely they would be able to tailor the insurance to meet your needs?<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Otherwise, is it not a case of 'chasing' (read: suing) GS and having their insurance payout?<o:p></o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><o:p> </o:p></p>
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<p class="MsoNormal">On Tue, Apr 15, 2014 at 4:11 PM, Jacob Kino <<a href="mailto:jacob@interconnekt.com.au" target="_blank">jacob@interconnekt.com.au</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Hi All,<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">I followed with interest the discussion some months back about a fire suppression system malfunction at Global Switch causing damage to hard drives.<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Someone raised the issue of insurance and liability – I didn’t see a response, and being the paranoid person I am, decided to investigate further.<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">After an uncomfortable conversation with my broker about inadvertent gas release (heh) he chased it up with our insurer/underwriter – a major one.<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">“From my discussions with XXX Insurance it has been determined that should a fire trigger the gas suppression system
at an insured third party data centre which causes damage to your contents then your policy will respond.”</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;font-family:"Arial","sans-serif""> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">“Should there be damage sustained due to say a fault in the suppression system, then there will be no cover.”</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;font-family:"Arial","sans-serif""> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">We are currently evaluating whether the policy can be endorsed/extended to include cover for this scenario, otherwise
I think we will switch insurers – I just don’t feel comfortable working with Murphy’s Insurance any more.</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;font-family:"Arial","sans-serif""> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">If anyone has any insight into specialist or knowledgeable insurers, would be great to hear on or off-list.</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;font-family:"Arial","sans-serif""> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">Cheers,</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;font-family:"Arial","sans-serif""> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;font-family:"Arial","sans-serif"">Jacob</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b>Jacob Kino</b><b><span style="font-size:9.0pt"><br>
</span></b><span style="font-size:9.0pt"><br>
<img border="0" width="240" height="49" id="_x0000_i1025" src="cid:image001.png@01CF58CB.6639C0A0" alt="Description: Description: Description: Description: cid:image001.png@01CB42C9.6D8BCF90"><br>
<br>
Suite 5, 25-27 Izett St<br>
Prahran, VIC, 3181<br>
<br>
<b>e-mail </b><a href="mailto:jacob@interconnekt.com.au" target="_blank"><span style="color:windowtext">jacob@interconnekt.com.au</span></a>
<br>
<b>phone</b> 1300 852 842<br>
<b>fax </b> 03 9011 6298<br>
<b>www </b> <a href="http://www.interconnekt.com.au/" target="_blank"><span style="color:windowtext">www.interconnekt.com.au</span></a>
</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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