<html><body><div style="font-family: arial,helvetica,sans-serif; font-size: 12pt; color: #000000"><div>Hi Shannon,<br></div><div><br></div><div>Thanks for the feedback.</div><div>I also filtered their prefixes, but realised they were still accepting mine, so the return traffic was still breaking - as you say, success was limited.</div><div><br></div><div>I think at this point any pressure would help, 'cause when I originally logged the ticket with Pipe Peering, they said we were the only ones complaining.</div><div><br></div><div>The response I got back from Akamai earlier today was: "We understand the severity of the issue and hence have prioritized it as a critical-issue at our end and are working on it."</div><div><br></div><div>Thanks again,</div><div><span style="font-family: Verdana, sans-serif; font-size: 10pt;"><br>Ryan van Klaveren</span></div><div><div class="WordSection1"><p class="MsoAutoSig"><span data-mce-style="font-size: 10pt; font-family: 'Verdana','sans-serif';"><u1:p><span style="font-size:10.0pt;font-family:"Verdana","sans-serif"">
<a href="mailto:ryan.vanklaveren@comvergence.com.au">ryan.vanklaveren@comvergence.com.au</a></span></u1:p></span></p>
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<span name="x"></span><br></div><br><hr id="zwchr"><div style="color:#000;font-weight:normal;font-style:normal;text-decoration:none;font-family:Helvetica,Arial,sans-serif;font-size:12pt;"><b>From: </b>"Shannon G @ Web24" <shannon.g@web24.com.au><br><b>To: </b>"Ryan van Klaveren" <ryan.vanklaveren@comvergence.com.au>, ausnog@lists.ausnog.net<br><b>Sent: </b>Monday, 3 February, 2014 1:18:00 PM<br><b>Subject: </b>RE: VIC PIPE IX - Akamai<br><div><br></div>
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<p class="MsoNormal"><span style="color:#1F497D;mso-fareast-language:EN-US">Hi Ryan,</span></p>
<p class="MsoNormal"><span style="color:#1F497D;mso-fareast-language:EN-US"> </span></p>
<p class="MsoNormal"><span style="color:#1F497D;mso-fareast-language:EN-US">Yes, we’ve seen some pain as a result of this.</span></p>
<p class="MsoNormal"><span style="color:#1F497D;mso-fareast-language:EN-US"> </span></p>
<p class="MsoNormal"><span style="color:#1F497D;mso-fareast-language:EN-US">I’ve had some success filtering their prefixes from our PIPE interface, but other upstreams are also taking their path so success is limited.</span></p>
<p class="MsoNormal"><span style="color:#1F497D;mso-fareast-language:EN-US"> </span></p>
<p class="MsoNormal"><span style="color:#1F497D;mso-fareast-language:EN-US">I had a ticket open via a partner, and was advised that the issue had been fixed, although info on the looking glass still suggests otherwise.</span></p>
<p class="MsoNormal"><span style="color:#1F497D;mso-fareast-language:EN-US"> </span></p>
<p class="MsoNormal"><span style="color:#1F497D;mso-fareast-language:EN-US">Can I help provide additional pressure?</span></p>
<p class="MsoNormal"><span style="color:#1F497D;mso-fareast-language:EN-US"> </span></p>
<div>
<p class="MsoNormal"><span style="color:#1F497D">Shannon Gernyi</span></p>
<p class="MsoNormal"><span style="color:#1F497D">Systems Engineer</span></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span></p>
<p class="MsoNormal"><span style="color:#1F497D"><img width="178" height="68" id="Picture_x0020_1" src="cid:image001.png@01CF20E2.5C394AB0" alt="cid:image006.png@01CEA8BA.DAD0E630"></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span></p>
<p class="MsoNormal"><span style="color:#1F497D"><a href="http://www.web24.com.au/" target="_blank"><span style="color:#0563C1">www.web24.com.au</span></a></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><a href="mailto:shannon.g@web24.com.au" target="_blank"><span style="color:#0563C1">shannon.g@web24.com.au</span></a></span></p>
<p class="MsoNormal"><span style="color:#1F497D">+61 3 9005 3555 (option 2)</span></p>
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<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<p class="MsoNormal"><b><span lang="EN-US">From:</span></b><span lang="EN-US"> AusNOG [mailto:ausnog-bounces@lists.ausnog.net]
<b>On Behalf Of </b>Ryan van Klaveren<br>
<b>Sent:</b> Monday, 3 February 2014 1253<br>
<b>To:</b> ausnog@lists.ausnog.net<br>
<b>Subject:</b> [AusNOG] VIC PIPE IX - Akamai</span></p>
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<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">Hi Guys,</span><span style="font-size:12.0pt;font-family:"Arial","sans-serif";color:black"></span></p>
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<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black"> </span></p>
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<div>
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">I just wanted to find out if anyone else has been feeling the pain with Akamai's BGP flapping on Pipe's Peering IX in Victoria ?</span></p>
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<div>
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black"> </span></p>
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<div>
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">This has been going on for weeks - I currently have a ticket open with them, and they're aware of the problem, but taking their time to resolve it.</span></p>
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<div>
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">We've had two flaps already today:</span></p>
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<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">6:45am AEDT</span></p>
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<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">12:15pm AEDT</span></p>
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<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black"> </span></p>
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<div>
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">Our customers are feeling the pain, primarily those using
<a href="http://www.xero.com" target="_blank">www.xero.com</a></span></p>
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<div>
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black"> </span></p>
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<p class="MsoAutoSig"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif";color:black">Kind regards,</span><span style="color:black"></span></p>
<p class="MsoAutoSig"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif";color:black">Ryan van Klaveren<br>
<a href="mailto:ryan.vanklaveren@comvergence.com.au" target="_blank">ryan.vanklaveren@comvergence.com.au</a></span><span style="color:black"></span></p>
<p class="MsoAutoSig"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif";color:black">Main: 1300 550 125<br>
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<p class="MsoAutoSig"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif";color:black">Converging Tomorrow Today</span><span style="color:black"></span></p>
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