<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8">
<meta name="Generator" content="Microsoft Word 15 (filtered medium)">
<!--[if !mso]><style>v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}
</style><![endif]--><style><!--
/* Font Definitions */
@font-face
{font-family:Helvetica;
panose-1:2 11 6 4 2 2 2 2 2 4;}
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
{font-family:Verdana;
panose-1:2 11 6 4 3 5 4 4 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0cm;
margin-bottom:.0001pt;
font-size:11.0pt;
font-family:"Calibri","sans-serif";}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:#954F72;
text-decoration:underline;}
p.MsoAutoSig, li.MsoAutoSig, div.MsoAutoSig
{mso-style-priority:99;
mso-style-link:"E-mail Signature Char";
mso-margin-top-alt:auto;
margin-right:0cm;
mso-margin-bottom-alt:auto;
margin-left:0cm;
font-size:12.0pt;
font-family:"Times New Roman","serif";}
span.E-mailSignatureChar
{mso-style-name:"E-mail Signature Char";
mso-style-priority:99;
mso-style-link:"E-mail Signature";
font-family:"Times New Roman","serif";}
span.EmailStyle19
{mso-style-type:personal;
font-family:"Calibri","sans-serif";
color:#1F497D;}
span.EmailStyle20
{mso-style-type:personal-reply;
font-family:"Calibri","sans-serif";
color:#1F497D;}
.MsoChpDefault
{mso-style-type:export-only;
font-size:10.0pt;}
@page WordSection1
{size:612.0pt 792.0pt;
margin:72.0pt 72.0pt 72.0pt 72.0pt;}
div.WordSection1
{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head>
<body lang="EN-AU" link="blue" vlink="#954F72">
<div class="WordSection1">
<p class="MsoNormal"><span style="color:#1F497D;mso-fareast-language:EN-US">Cheers – I saw a marked improvement when dropping their routes thanks to internal convergence time, but it’s still far from perfect.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D;mso-fareast-language:EN-US">I’ve sent you a direct email.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span style="color:#1F497D">Shannon Gernyi<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Systems Engineer<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><img width="178" height="68" id="_x0000_i1027" src="cid:image001.png@01CF20E4.2BC58130" alt="cid:image006.png@01CEA8BA.DAD0E630"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><a href="http://www.web24.com.au/"><span style="color:#0563C1">www.web24.com.au</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><a href="mailto:shannon.g@web24.com.au"><span style="color:#0563C1">shannon.g@web24.com.au</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">+61 3 9005 3555 (option 2)<o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span style="color:#1F497D;mso-fareast-language:EN-US"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<p class="MsoNormal"><b><span lang="EN-US">From:</span></b><span lang="EN-US"> Ryan van Klaveren [mailto:ryan.vanklaveren@comvergence.com.au]
<br>
<b>Sent:</b> Monday, 3 February 2014 1325<br>
<b>To:</b> Shannon G @ Web24<br>
<b>Cc:</b> ausnog@lists.ausnog.net<br>
<b>Subject:</b> Re: VIC PIPE IX - Akamai<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<div>
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">Hi Shannon,</span><span style="font-size:12.0pt;font-family:"Arial","sans-serif";color:black"><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">Thanks for the feedback.<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">I also filtered their prefixes, but realised they were still accepting mine, so the return traffic was still breaking - as you say, success was limited.<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">I think at this point any pressure would help, 'cause when I originally logged the ticket with Pipe Peering, they said we were the only ones complaining.<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">The response I got back from Akamai earlier today was: "We understand the severity of the issue and hence have prioritized it as a critical-issue at our end and are working on it."<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black"><o:p> </o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">Thanks again,<o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif";color:black"><br>
Ryan van Klaveren</span><span style="font-family:"Arial","sans-serif";color:black"><o:p></o:p></span></p>
</div>
<div>
<div>
<p class="MsoAutoSig"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif";color:black"><a href="mailto:ryan.vanklaveren@comvergence.com.au">ryan.vanklaveren@comvergence.com.au</a></span><span style="font-family:"Arial","sans-serif";color:black"><o:p></o:p></span></p>
<p class="MsoAutoSig"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif";color:black">Main: 1300 550 125<br>
Fax: 1300 550 121</span><span style="font-family:"Arial","sans-serif";color:black"><o:p></o:p></span></p>
<p class="MsoAutoSig"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif";color:black">Follow us on twitter for live network updates:
<a href="http://twitter.com/comvergence">@comvergence</a></span><span style="font-family:"Arial","sans-serif";color:black"><o:p></o:p></span></p>
<p class="MsoAutoSig"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif";color:black"><a href="http://www.comvergence.com.au/">www.comvergence.com.au</a></span><span style="font-family:"Arial","sans-serif";color:black"><o:p></o:p></span></p>
<p class="MsoAutoSig"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif";color:black">Converging Tomorrow Today</span><span style="font-family:"Arial","sans-serif";color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif";color:black">Confidentiality Note: This e-mail is sent to and intended for use by<br>
the named addressees only. It contains confidential information. If<br>
you receive this e-mail in error, please telephone Comvergence on<br>
1300 550 125, and then delete this message immediately. Further,<br>
you should not re-transmit, copy, store, or reveal the contents of<br>
this message to any third party. </span><span style="font-family:"Times New Roman","serif";color:black"><o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black"><o:p> </o:p></span></p>
</div>
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black"><o:p> </o:p></span></p>
<div class="MsoNormal" align="center" style="text-align:center"><span style="font-family:"Arial","sans-serif";color:black">
<hr size="2" width="100%" align="center" id="zwchr">
</span></div>
<div>
<p class="MsoNormal"><b><span style="font-family:"Helvetica","sans-serif";color:black">From:
</span></b><span style="font-family:"Helvetica","sans-serif";color:black">"Shannon G @ Web24" <<a href="mailto:shannon.g@web24.com.au">shannon.g@web24.com.au</a>><br>
<b>To: </b>"Ryan van Klaveren" <<a href="mailto:ryan.vanklaveren@comvergence.com.au">ryan.vanklaveren@comvergence.com.au</a>>,
<a href="mailto:ausnog@lists.ausnog.net">ausnog@lists.ausnog.net</a><br>
<b>Sent: </b>Monday, 3 February, 2014 1:18:00 PM<br>
<b>Subject: </b>RE: VIC PIPE IX - Akamai<o:p></o:p></span></p>
<div>
<p class="MsoNormal"><span style="font-family:"Helvetica","sans-serif";color:black"><o:p> </o:p></span></p>
</div>
<p class="MsoNormal"><span style="color:#1F497D;mso-fareast-language:EN-US">Hi Ryan,</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D;mso-fareast-language:EN-US"> </span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D;mso-fareast-language:EN-US">Yes, we’ve seen some pain as a result of this.</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D;mso-fareast-language:EN-US"> </span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D;mso-fareast-language:EN-US">I’ve had some success filtering their prefixes from our PIPE interface, but other upstreams are also taking their path so success is limited.</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D;mso-fareast-language:EN-US"> </span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D;mso-fareast-language:EN-US">I had a ticket open via a partner, and was advised that the issue had been fixed, although info on the looking glass still suggests otherwise.</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D;mso-fareast-language:EN-US"> </span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D;mso-fareast-language:EN-US">Can I help provide additional pressure?</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D;mso-fareast-language:EN-US"> </span><span style="color:black"><o:p></o:p></span></p>
<div>
<p class="MsoNormal"><span style="color:#1F497D">Shannon Gernyi</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Systems Engineer</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><img border="0" width="178" height="68" id="Picture_x0020_1" src="cid:image001.png@01CF20E4.2BC58130" alt="cid:image006.png@01CEA8BA.DAD0E630"></span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"> </span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><a href="http://www.web24.com.au/" target="_blank"><span style="color:#0563C1">www.web24.com.au</span></a></span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><a href="mailto:shannon.g@web24.com.au" target="_blank"><span style="color:#0563C1">shannon.g@web24.com.au</span></a></span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">+61 3 9005 3555 (option 2)</span><span style="color:black"><o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span style="color:#1F497D;mso-fareast-language:EN-US"> </span><span style="color:black"><o:p></o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm">
<p class="MsoNormal"><b><span lang="EN-US" style="color:black">From:</span></b><span lang="EN-US" style="color:black"> AusNOG [<a href="mailto:ausnog-bounces@lists.ausnog.net">mailto:ausnog-bounces@lists.ausnog.net</a>]
<b>On Behalf Of </b>Ryan van Klaveren<br>
<b>Sent:</b> Monday, 3 February 2014 1253<br>
<b>To:</b> <a href="mailto:ausnog@lists.ausnog.net">ausnog@lists.ausnog.net</a><br>
<b>Subject:</b> [AusNOG] VIC PIPE IX - Akamai</span><span style="color:black"><o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><span style="color:black"> <o:p></o:p></span></p>
<div>
<div>
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">Hi Guys,</span><span style="color:black"><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black"> </span><span style="color:black"><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">I just wanted to find out if anyone else has been feeling the pain with Akamai's BGP flapping on Pipe's Peering IX in Victoria ?</span><span style="color:black"><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black"> </span><span style="color:black"><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">This has been going on for weeks - I currently have a ticket open with them, and they're aware of the problem, but taking their time to resolve it.</span><span style="color:black"><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">We've had two flaps already today:</span><span style="color:black"><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">6:45am AEDT</span><span style="color:black"><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">12:15pm AEDT</span><span style="color:black"><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black"> </span><span style="color:black"><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black">Our customers are feeling the pain, primarily those using
<a href="http://www.xero.com" target="_blank">www.xero.com</a></span><span style="color:black"><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black"> </span><span style="color:black"><o:p></o:p></span></p>
</div>
<div>
<p class="MsoNormal"><span style="font-family:"Arial","sans-serif";color:black"> </span><span style="color:black"><o:p></o:p></span></p>
</div>
<div>
<p class="MsoAutoSig"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif";color:black">Kind regards,</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoAutoSig"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif";color:black">Ryan van Klaveren<br>
<a href="mailto:ryan.vanklaveren@comvergence.com.au" target="_blank">ryan.vanklaveren@comvergence.com.au</a></span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoAutoSig"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif";color:black">Main: 1300 550 125<br>
Fax: 1300 550 121</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoAutoSig"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif";color:black">Follow us on twitter for live network updates:
<a href="http://twitter.com/comvergence" target="_blank">@comvergence</a></span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoAutoSig"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif";color:black"><a href="http://www.comvergence.com.au/" target="_blank">www.comvergence.com.au</a></span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoAutoSig"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif";color:black">Converging Tomorrow Today</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Verdana","sans-serif";color:black">Confidentiality Note: This e-mail is sent to and intended for use by<br>
the named addressees only. It contains confidential information. If<br>
you receive this e-mail in error, please telephone Comvergence on<br>
1300 550 125, and then delete this message immediately. Further,<br>
you should not re-transmit, copy, store, or reveal the contents of<br>
this message to any third party. </span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial","sans-serif";color:black"> </span><span style="color:black"><o:p></o:p></span></p>
</div>
</div>
</div>
<div>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial","sans-serif";color:black"><o:p> </o:p></span></p>
</div>
</div>
</div>
</body>
</html>