<div dir="ltr">Thanks Russell.</div><div class="gmail_extra"><br clear="all"><div><div dir="ltr"><div><br>...Skeeve</div><div><br></div><div><div><b style="font-size:13px;font-family:Calibri">Skeeve Stevens - </b><span style="font-size:13px;font-family:Calibri">eintellego Networks Pty Ltd</span></div>
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<br><br><div class="gmail_quote">On Sun, Feb 2, 2014 at 5:17 PM, Russell Langton <span dir="ltr"><<a href="mailto:russell3901@gmail.com" target="_blank">russell3901@gmail.com</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div dir="ltr"><div>Hi Skeeve,<br><br></div>This doesn't sound too good at all. ;( I've sent you an email for followup.<br></div><div class="gmail_extra"><br><br><div class="gmail_quote">On Sun, Feb 2, 2014 at 4:54 PM, Skeeve Stevens <span dir="ltr"><<a href="mailto:skeeve+ausnog@eintellegonetworks.com" target="_blank">skeeve+ausnog@eintellegonetworks.com</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div dir="ltr">Hey all,<div><br></div><div>Does anyone know a way to talk to someone in Australia, or with half a clue at Telstra Bigpond Cable?</div>
<div><br></div><div>Our area (Glebe) had an outage on the 31st of Jan, which they SAY they have resolved on the 1st of February.</div>
<div><br></div><div>But there are dozens of people still experiencing massive (60%+) packet loss and extremely slow speeds.</div><div><br></div><div>The jerks in the Philippines are refusing to re-open or append to the outage so that everyone is fixed, and want to send a truck roll to my premises in 4 days time... (6th Feb)</div>
<div><br></div><div>I've just had the most frustrating conversation with the Philippines in which every time I was put on hold to check something I would go back into the queue and get someone even more useless each time.... in just on an hour I talked to 5 people who wanted to start from scratch each time and none of which knew what packet-loss was.</div>
<div><br></div><div>Does anyone have a contact to get this 'outage' re-opened so that they fix it properly? or get anyone out here quicker.</div><div><br></div><div><frustrated><br clear="all"><div><div dir="ltr">
<div><br>...Skeeve</div><div><br></div><div><div><b style="font-size:13px;font-family:Calibri">Skeeve Stevens - </b><span style="font-size:13px;font-family:Calibri">eintellego Networks Pty Ltd</span></div><div><div><span style="font-family:Calibri;font-size:13px"><a href="mailto:skeeve@eintellegonetworks.com" target="_blank">skeeve@eintellegonetworks.com</a> ; <a href="http://www.eintellegonetworks.com/" target="_blank">www.eintellegonetworks.com</a></span><font><p style="font-family:Calibri;font-size:13px;margin:0px">
Phone: 1300 239 038; Cell <a href="tel:%2B61%20%280%29414%20753%20383" value="+61414753383" target="_blank">+61 (0)414 753 383</a> ; <a>skype://skeeve</a></p><p style="font-family:Calibri;font-size:13px;margin:0px"><a href="http://facebook.com/eintellegonetworks" target="_blank">facebook.com/eintellegonetworks</a> ; <a href="http://twitter.com/networkceoau" target="_blank"></a><a href="http://linkedin.com/in/skeeve" target="_blank">linkedin.com/in/skeeve</a> </p>
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