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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">It does actually normally respond to pings.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Off to WhingePool I go
</span><span style="font-size:11.0pt;font-family:Wingdings;color:#1F497D">L</span><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p></o:p></span></p>
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<p align="right"><font style="FONT-SIZE: 8pt">Burt Mascareigne<br>
Technician<br>
Mob: 0414 450 962</font></p>
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<p style="MARGIN-TOP: 6pt; MARGIN-BOTTOM: 6pt"><span style="FONT-FAMILY: 'Arial Black'"></span><span style="FONT-FAMILY: 'Arial Black'">Your Needs, Our Priority</span></p>
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<p class="MsoNormal"><b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span lang="EN-US" style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> Ashley Breeden [mailto:ash@url.net.au]
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<b>Sent:</b> Friday, 11 October 2013 10:18 AM<br>
<b>To:</b> Burt Mascareigne<br>
<b>Cc:</b> ausnog@lists.ausnog.net<br>
<b>Subject:</b> Re: [AusNOG] SpinTel Issues<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Hi Burt,<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">It looks like they are blocking Ping requests to their server.  When debugging a issue I find using mtr work a lot better than trace or ping as it will often be able to show you a little more information.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">You might be better off posting your issue to the VoIP thread on Whirlpool if you don't get any response from AusNOG - <a href="http://forums.whirlpool.net.au/forum/107">http://forums.whirlpool.net.au/forum/107</a><o:p></o:p></p>
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<span class="apple-style-span">Regards,</span><br>
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</span><span class="apple-style-span"><b><span style="font-size:13.5pt;font-family:"Helvetica","sans-serif";color:#223D20">Ashley Breeden</span></b></span><span style="font-size:13.5pt;font-family:"Helvetica","sans-serif";color:black"><br>
<span class="apple-style-span">URL Networks Pty Ltd</span><br>
<span class="apple-style-span"><b>Email:</b> <a href="mailto:ash@url.net.au">ash@url.net.au</a></span><br>
<span class="apple-style-span"><b>WWW:</b> <a href="http://www.url.net.au/">http://www.url.net.au</a></span><br>
<span class="apple-style-span"><b>Phone:</b> 1300 33 11 78</span><br>
<span class="apple-style-span"><b>Direct:</b> 03 9008 5901</span><br>
<span class="apple-style-span"><b>Mobile:</b> 0411 112 056</span><o:p></o:p></span></p>
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<p class="MsoNormal" style="margin-bottom:13.5pt"><span class="apple-style-span"><b><span style="font-size:13.5pt;font-family:"Helvetica","sans-serif";color:black">Twitter:</span></b></span><span class="apple-converted-space"><b><span style="font-size:13.5pt;font-family:"Helvetica","sans-serif";color:black"> </span></b></span><span class="apple-style-span"><span style="font-size:13.5pt;font-family:"Helvetica","sans-serif";color:black">@urlnetworks</span></span><span style="font-size:13.5pt;font-family:"Helvetica","sans-serif";color:black"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:13.5pt;font-family:"Helvetica","sans-serif";color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal">On 11/10/2013, at 10:06 AM, Burt Mascareigne <<a href="mailto:burt@prioritycomputer.com.au">burt@prioritycomputer.com.au</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Sorry for HiJacking Previous Thread,  forgot to remove Subject:</span><o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Does anyone here use SpinTel for their VOIP provider?</span><o:p></o:p></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> </span><o:p></o:p></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">I’m getting</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="color:#1F497D">C:\Users\---->ping<span class="apple-converted-space"> </span><a href="http://voip.spin.net.au"><span style="color:purple">voip.spin.net.au</span></a></span><o:p></o:p></p>
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<p class="MsoNormal"><span style="color:#1F497D"> </span><o:p></o:p></p>
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<p class="MsoNormal"><span style="color:#1F497D">Pinging<span class="apple-converted-space"> </span><a href="http://voip.comcen.com.au"><span style="color:purple">voip.comcen.com.au</span></a><span class="apple-converted-space"> </span>[203.23.236.96] with
 32 bytes of data:</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="color:#1F497D">Reply from 203.23.236.96: Destination port unreachable.</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="color:#1F497D">Reply from 203.23.236.96: Destination port unreachable.</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="color:#1F497D">Reply from 203.23.236.96: Destination port unreachable.</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="color:#1F497D">Reply from 203.23.236.96: Destination port unreachable.</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="color:#1F497D"> </span><o:p></o:p></p>
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<p class="MsoNormal"><span style="color:#1F497D">Ping statistics for 203.23.236.96:</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="color:#1F497D">    Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),</span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">I’m at a total lost,  I’ve never seen this type of error.  If anyone knows..</span><o:p></o:p></p>
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<p align="right" style="text-align:right"><span style="font-size:8.0pt">Burt Mascareigne<br>
Technician<br>
Mob: 0414 450 962</span><o:p></o:p></p>
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<span style="font-size:13.5pt;font-family:"Arial Black","sans-serif"">Your Needs, Our Priority</span><span style="font-size:13.5pt;font-family:"Helvetica","sans-serif""><o:p></o:p></span></p>
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_______________________________________________<br>
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