<div dir="ltr">Telstra has no motivation to, as Tom points out Amcom would be a paying customer of Telstras. Good luck though!</div><div class="gmail_extra"><br><br><div class="gmail_quote">On Wed, Aug 14, 2013 at 10:11 AM, Chris Macko <span dir="ltr"><<a href="mailto:cmacko@intervolve.com.au" target="_blank">cmacko@intervolve.com.au</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">Hi Tom,<br>
<br>
Thanks for this. I don't feel that it's appropriate that Adelaide Telstra connections traverse all the way to Sydney and back again to our Adelaide Network.<br>
<br>
Amcom indicate they cannot do anything on their end and that we should talk to Telstra. I don't quite agree on the outbound path, but my multiple attempts to have this rectified have not been able to finalise any item. It appears the similar action was occurring with Internode/Iinet (it appears Iinet have been merging the networks here in SA or it could potentially be a periodic item here) and traversing to Melbourne and back again.<br>
<br>
I'm just wanting this to improve and would like a contact at Telstra to discuss and see if they can make changes on the inbound path....?<br>
<div class="im"><br>
Kind Regards,<br>
<br>
Chris Macko<br>
Managing Director<br>
Interhost Pacific Pty Ltd t/a Intervolve<br>
<br>
Support Phone 1300 664 574 / <a href="tel:%2B61%208%208260%204237" value="+61882604237">+61 8 8260 4237</a><br>
Sales Phone 1300 664 574<br>
Accounts Phone <a href="tel:%2B61%208%208260%204237" value="+61882604237">+61 8 8260 4237</a><br>
Office Fax <a href="tel:%2B61%208%208260%204312" value="+61882604312">+61 8 8260 4312</a><br>
<br>
Sales Email <a href="mailto:sales@intervolve.com.au">sales@intervolve.com.au</a><br>
</div>Support Email <a href="mailto:support@intervolve.com.au">support@intervolve.com.au</a><br>
Accounts Email <a href="mailto:accounts@intervolve.com.au">accounts@intervolve.com.au</a><br>
<br>
Website <a href="http://www.intervolve.com.au" target="_blank">www.intervolve.com.au</a><br>
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</div><div class="HOEnZb"><div class="h5">-----Original Message-----<br>
From: Tom Paseka [mailto:<a href="mailto:tom@cloudflare.com">tom@cloudflare.com</a>]<br>
Sent: Wednesday, 14 August 2013 9:28 AM<br>
To: Chris Macko<br>
Cc: <a href="mailto:ausnog@lists.ausnog.net">ausnog@lists.ausnog.net</a><br>
Subject: Re: [AusNOG] Telstra Contact - NOC<br>
<br>
Chris,<br>
<br>
Do you have a traceroute? Its probably because Customer > Peer (Amcom is a customer, Optus is a peer).<br>
<br>
Unless they're interconnected everywhere - it won't always route most efficiently.<br>
<br>
Cheers,<br>
Tom<br>
<br>
On Tue, Aug 13, 2013 at 4:51 PM, Chris Macko <<a href="mailto:cmacko@intervolve.com.au">cmacko@intervolve.com.au</a>> wrote:<br>
> Morning Guys,<br>
><br>
> Some of our Adelaide networks are traversing Sydney to our Adelaide services (appears that Telstra is preferencing Amcom NTT Telstra connectivity in Sydney over local Optus peering). The same applies for Internode/IINET data services, with Telstra connections going out to Melbourne and back, in a similar fashion.<br>
><br>
> Would really prefer that Adelaide Telstra connections and our Adelaide network to traverse locally and our discussions with upstream providers have been unable to rectify the problem at this stage. If you are able to provide a Telstra NOC contact email address so that we can touch base regarding this issue, it would be appreciated, thanks.<br>
><br>
> Kind Regards,<br>
><br>
> Chris Macko<br>
> Managing Director<br>
> Interhost Pacific Pty Ltd t/a Intervolve<br>
><br>
> Support Phone 1300 664 574 / <a href="tel:%2B61%208%208260%204237" value="+61882604237">+61 8 8260 4237</a><br>
> Sales Phone 1300 664 574<br>
> Accounts Phone <a href="tel:%2B61%208%208260%204237" value="+61882604237">+61 8 8260 4237</a><br>
> Office Fax <a href="tel:%2B61%208%208260%204312" value="+61882604312">+61 8 8260 4312</a><br>
><br>
> Sales Email <a href="mailto:sales@intervolve.com.au">sales@intervolve.com.au</a> <mailto:<a href="mailto:sales@intervolve.com.au">sales@intervolve.com.au</a>><br>
> Support Email <a href="mailto:support@intervolve.com.au">support@intervolve.com.au</a> <mailto:<a href="mailto:support@intervolve.com.au">support@intervolve.com.au</a>><br>
> Accounts Email <a href="mailto:accounts@intervolve.com.au">accounts@intervolve.com.au</a> <mailto:<a href="mailto:accounts@intervolve.com.au">accounts@intervolve.com.au</a>><br>
><br>
> Website <a href="http://www.intervolve.com.au" target="_blank">www.intervolve.com.au</a> <<a href="http://www.intervolve.com.au/" target="_blank">http://www.intervolve.com.au/</a>><br>
><br>
><br>
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