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<div class=Section1>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Optus update:<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>

<p class=MsoPlainText>-----<o:p></o:p></p>

<p class=MsoPlainText>Progress Update: <o:p></o:p></p>

<p class=MsoPlainText>10:15 Multiple data/voice services reported as down in
Queensland 11:00 Router is being investigated by the vendor at Roachdale
Exchange 11:30 Majority of services have now returned.  Impacted router was
isolated.<o:p></o:p></p>

<p class=MsoPlainText>-----<o:p></o:p></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>we will be leaving our work around in place until the dust
settles and we've seen some stability for a good length of time.<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>

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<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'>

<p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:
"Tahoma","sans-serif"'>From:</span></b><span lang=EN-US style='font-size:10.0pt;
font-family:"Tahoma","sans-serif"'> AusNOG [mailto:ausnog-bounces@lists.ausnog.net]
<b>On Behalf Of </b>Mat Walker<br>
<b>Sent:</b> Thursday, 25 July 2013 11:09 AM<br>
<b>To:</b> 'Andrew McLeod'; ausnog@lists.ausnog.net<br>
<b>Subject:</b> Re: [AusNOG] QLD Optus Downtime?<o:p></o:p></span></p>

</div>

</div>

<p class=MsoNormal><o:p> </o:p></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>From Optus;<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>

<p class=MsoPlainText>System ID: 395745<o:p></o:p></p>

<p class=MsoPlainText>Outage ID: 11621035<o:p></o:p></p>

<p class=MsoPlainText>Outage Type: Unplanned<o:p></o:p></p>

<p class=MsoPlainText>Start Date/Time: 25/07/2013 10:56:10<o:p></o:p></p>

<p class=MsoPlainText>State: <o:p></o:p></p>

<p class=MsoPlainText>QLD<o:p></o:p></p>

<p class=MsoPlainText>Service Type: Major Outage - Voice & Data<o:p></o:p></p>

<p class=MsoPlainText><o:p> </o:p></p>

<p class=MsoPlainText>Description: <o:p></o:p></p>

<p class=MsoPlainText>Multiple data/voice services reported as down in
Queensland<o:p></o:p></p>

<p class=MsoPlainText><o:p> </o:p></p>

<p class=MsoPlainText>Progress Update: <o:p></o:p></p>

<p class=MsoPlainText>10:15 Multiple data/voice services reported as down in
Queensland 11:00 Roter is being investigated by the vendor at Roachdale
Exchange<o:p></o:p></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>We've shut down our primary QLD Optus BGP peer and are now
preferring most traffic via our Sydney Optus & NTT peers.<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>On the grapevine we hear that they have a Juniper router that
has crapped itself, is "with the vendor" but is propagating to other
parts of their network, as we're seeing mass BGP peer updates / resets on our
legacy Optus Cisco BGP peers. <o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>

<div>

<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'>

<p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:
"Tahoma","sans-serif"'>From:</span></b><span lang=EN-US style='font-size:10.0pt;
font-family:"Tahoma","sans-serif"'> AusNOG
[mailto:ausnog-bounces@lists.ausnog.net] <b>On Behalf Of </b>Andrew McLeod<br>
<b>Sent:</b> Thursday, 25 July 2013 11:05 AM<br>
<b>To:</b> ausnog@lists.ausnog.net<br>
<b>Subject:</b> Re: [AusNOG] QLD Optus Downtime?<o:p></o:p></span></p>

</div>

</div>

<p class=MsoNormal><o:p> </o:p></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>We identified significant congestion with connectivity at
approx. 10:05 BNE and subsequently stopped our own BGP announcements into that
backbone to maintain customer connectivity (ie, we’re only announcing to our
other upstreams).<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>A good example of congestion from Telstra Melbourne back to
Brisbane (believed via Optus) can be seen here:<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><a
href="https://www.telstra.net/cgi-bin/trace?destination=202.183.111.54">https://www.telstra.net/cgi-bin/trace?destination=202.183.111.54</a>
<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>(You may need to refresh a couple times to see the intermittent
extent of the issue at <b>hop 8</b>):<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>1 
gigabitethernet3-3.exi2.melbourne.telstra.net (203.50.77.53)  0.318
ms  0.217 ms  0.245 ms<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>2 
tengige0-8-0-5.win-core1.melbourne.telstra.net (203.50.80.129)  1.994
ms  3.236 ms  3.991 ms<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>3 
bundle-ether12.ken-core4.sydney.telstra.net (203.50.11.12)  13.111
ms  15.104 ms  15.984 ms<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>4 
tengigabitethernet7-1.ult2.sydney.telstra.net (203.50.20.51)  13.112
ms  12.981 ms  12.986 ms<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>5 
nttaus1.lnk.telstra.net (139.130.74.6)  13.362 ms  13.232 ms 
13.361 ms<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>6 
202.68.65.21 (202.68.65.21)  13.362 ms  13.358 ms  13.486 ms<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:10.0pt;font-family:"Courier New"'>7 
ge-1-0-9-74.a00.sydnau02.au.ra.gin.ntt.net (202.68.66.230)  13.612
ms  13.604 ms  13.486 ms<o:p></o:p></span></p>

<p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Courier New"'>8 
* w27-iirihs-imbi.es-core-bo1.iseek.com.au (220.157.95.211)  2139.356
ms  385.883 ms<o:p></o:p></span></b></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>Kind regards,<o:p></o:p></span></p>

<div>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><img border=0 width=498 height=120 id="Picture_x0020_1"
src="cid:image001.png@01CE892E.066CFD30" alt="email_signature"><o:p></o:p></span></p>

</div>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>

<div>

<div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'>

<p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:
"Tahoma","sans-serif"'>From:</span></b><span lang=EN-US style='font-size:10.0pt;
font-family:"Tahoma","sans-serif"'> AusNOG
[mailto:ausnog-bounces@lists.ausnog.net] <b>On Behalf Of </b>David George<br>
<b>Sent:</b> Thursday, 25 July 2013 10:48 AM<br>
<b>To:</b> Mischa King; ausnog@lists.ausnog.net<br>
<b>Subject:</b> Re: [AusNOG] QLD Optus Downtime?<o:p></o:p></span></p>

</div>

</div>

<p class=MsoNormal><o:p> </o:p></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>We are as well, I’ve got no real info at this point.<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'>25 mins ago(ish), our site activity has dropped significantly
and some of our remote sites are completely offline.<o:p></o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>

<p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";
color:#1F497D'><o:p> </o:p></span></p>

<p class=MsoNormal><b><span lang=EN-US style='font-size:11.0pt;font-family:
"Calibri","sans-serif"'>From:</span></b><span lang=EN-US style='font-size:11.0pt;
font-family:"Calibri","sans-serif"'> AusNOG [<a
href="mailto:ausnog-bounces@lists.ausnog.net">mailto:ausnog-bounces@lists.ausnog.net</a>]
<b>On Behalf Of </b>Mischa King<br>
<b>Sent:</b> Thursday, 25 July 2013 10:44 AM<br>
<b>To:</b> <a href="mailto:ausnog@lists.ausnog.net">ausnog@lists.ausnog.net</a><br>
<b>Subject:</b> [AusNOG] QLD Optus Downtime?<o:p></o:p></span></p>

<p class=MsoNormal><o:p> </o:p></p>

<div>

<p class=MsoNormal>Anyone else having any problems in qld?<o:p></o:p></p>

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