<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40"><head><meta http-equiv=Content-Type content="text/html; charset=us-ascii"><meta name=Generator content="Microsoft Word 14 (filtered medium)"><!--[if !mso]><style>v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}
</style><![endif]--><style><!--
/* Font Definitions */
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
{font-family:Tahoma;
panose-1:2 11 6 4 3 5 4 4 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0cm;
margin-bottom:.0001pt;
font-size:11.0pt;
font-family:"Calibri","sans-serif";}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:#0563C1;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:#954F72;
text-decoration:underline;}
p.MsoAcetate, li.MsoAcetate, div.MsoAcetate
{mso-style-priority:99;
mso-style-link:"Balloon Text Char";
margin:0cm;
margin-bottom:.0001pt;
font-size:8.0pt;
font-family:"Tahoma","sans-serif";}
span.BalloonTextChar
{mso-style-name:"Balloon Text Char";
mso-style-priority:99;
mso-style-link:"Balloon Text";
font-family:"Tahoma","sans-serif";}
span.EmailStyle19
{mso-style-type:personal;
font-family:"Calibri","sans-serif";
color:windowtext;}
span.EmailStyle20
{mso-style-type:personal;
font-family:"Calibri","sans-serif";
color:#1F497D;}
span.EmailStyle21
{mso-style-type:personal;
font-family:"Calibri","sans-serif";
color:#1F497D;}
span.EmailStyle22
{mso-style-type:personal;
font-family:"Calibri","sans-serif";
color:#1F497D;}
span.EmailStyle23
{mso-style-type:personal-reply;
font-family:"Tahoma","sans-serif";
color:#1F497D;}
.MsoChpDefault
{mso-style-type:export-only;
font-size:10.0pt;}
@page WordSection1
{size:612.0pt 792.0pt;
margin:72.0pt 72.0pt 72.0pt 72.0pt;}
div.WordSection1
{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]--></head><body lang=EN-AU link="#0563C1" vlink="#954F72"><div class=WordSection1><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:#1F497D'>Yeah we also lost everything over here on our PIPE Internet link.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:#1F497D'>We were still seeing our BGP neighbour though so I am guessing something went a little funky in their core somewhere.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:#1F497D'>Everything seems to be back now.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:#1F497D'>Have to say first time I have had to deal with their support / help desk and not very impressed.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><p class=MsoNormal><b><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:#7E0C64'>Daniel Polidori<o:p></o:p></span></b></p><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:#1F497D'>Computershare<br>Network Engineer > Technology Services<b><br>P </b>+61 3 9907 7856 <b>M</b> +61 419 568 068 <b>F</b> +61 3 9473 2441<br>Yarra Falls, 452 Johnston Street<br>Abbotsford VIC 3067, Melbourne, Australia <br>www.computershare.com.au<br><br></span><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:#999999'>|</span><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:#1F497D'> CERTAINTY </span><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:#999999'>|</span><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:#1F497D'> INGENUITY </span><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:#999999'>|</span><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:#1F497D'> ADVANTAGE </span><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:#999999'>|<br></span><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:#1F497D'><br></span><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:#78A22F'>Support your local environment, visit www.etree.com.au today</span><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:#1F497D'><o:p></o:p></span></p></div><p class=MsoNormal><span style='font-size:10.0pt;font-family:"Tahoma","sans-serif";color:#1F497D'><o:p> </o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> ausnog-bounces@lists.ausnog.net [mailto:ausnog-bounces@lists.ausnog.net] <b>On Behalf Of </b>Jared Hirst<br><b>Sent:</b> Tuesday, 2 April 2013 2:44 PM<br><b>To:</b> Shaun McGuane; ausnog@lists.ausnog.net<br><b>Subject:</b> Re: [AusNOG] Pipe Networks / Routing Issue<o:p></o:p></span></p></div></div><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal><span lang=EN-US style='color:#1F497D'>Ah ok no worries, yeah I only see NSW!</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='color:#1F497D'> </span><span lang=EN-US><o:p></o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> Shaun McGuane [mailto:<a href="mailto:shaun@rackcentral.com.au">shaun@rackcentral.com.au</a>] <br><b>Sent:</b> Tuesday, April 2, 2013 2:43 PM<br><b>To:</b> Jared Hirst; <a href="mailto:ausnog@lists.ausnog.net">ausnog@lists.ausnog.net</a><br><b>Subject:</b> RE: [AusNOG] Pipe Networks / Routing Issue</span><span lang=EN-US><o:p></o:p></span></p></div></div><p class=MsoNormal><span lang=EN-US> <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='color:#1F497D'>Hi Jared,</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='color:#1F497D'> </span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='color:#1F497D'>It just came good – but was definitely an issue for Melbourne as far as I can see.</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='color:#1F497D'> </span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='color:#1F497D'>Couple of other providers have confirmed off-list.</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='color:#1F497D'> </span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='color:#1F497D'>Regards</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='color:#1F497D'>Shaun</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB style='color:#1F497D'> </span><span lang=EN-US><o:p></o:p></span></p><div><div style='border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US>From:</span></b><span lang=EN-US> Jared Hirst [<a href="mailto:jared.hirst@serversaustralia.com.au">mailto:jared.hirst@serversaustralia.com.au</a>] <br><b>Sent:</b> 02 April 2013 14:41<br><b>To:</b> Shaun McGuane; <a href="mailto:ausnog@lists.ausnog.net">ausnog@lists.ausnog.net</a><br><b>Subject:</b> RE: [AusNOG] Pipe Networks / Routing Issue<o:p></o:p></span></p></div></div><p class=MsoNormal><span lang=EN-GB> </span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='color:#1F497D'>All ok from here.</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='color:#1F497D'> </span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='color:#1F497D'>Also looks OK on the PIPE graphs online.</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='color:#1F497D'> </span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>You can check them here: <a href="https://mrtg.pipenetworks.com/customer/VIC.html">https://mrtg.pipenetworks.com/customer/VIC.html</a><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US> <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>Cheers,<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US> <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US>Jared<o:p></o:p></span></p><p class=MsoNormal><span lang=EN-US style='color:#1F497D'> </span><span lang=EN-US><o:p></o:p></span></p><div><div style='border:none;border-top:solid #B5C4DF 1.0pt;padding:3.0pt 0cm 0cm 0cm'><p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> <a href="mailto:ausnog-bounces@lists.ausnog.net">ausnog-bounces@lists.ausnog.net</a> [mailto:<a href="mailto:ausnog-bounces@lists.ausnog.net">ausnog-bounces@lists.ausnog.net</a>] <b>On Behalf Of </b>Shaun McGuane<br><b>Sent:</b> Tuesday, April 2, 2013 2:35 PM<br><b>To:</b> '<a href="mailto:ausnog@lists.ausnog.net">ausnog@lists.ausnog.net</a>'<br><b>Subject:</b> [AusNOG] Pipe Networks / Routing Issue</span><span lang=EN-US><o:p></o:p></span></p></div></div><p class=MsoNormal><span lang=EN-US> <o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB>Anyone notice any issues with pipe networks – we just dropped 40% of our traffic there.</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB>Getting calls that no one from tpg can reach us via pipe. </span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB> </span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal><span lang=EN-GB>Regards</span><span lang=EN-US><o:p></o:p></span></p><p class=MsoNormal style='margin-bottom:12.0pt'><span lang=EN-GB style='font-size:12.0pt;font-family:"Arial","sans-serif";color:#4D4D4F'> </span><span lang=EN-US><o:p></o:p></span></p><table class=MsoNormalTable border=0 cellspacing=0 cellpadding=0 width="100%" style='width:100.0%'><tr><td width=288 valign=bottom style='width:216.0pt;padding:.75pt .75pt .75pt .75pt'><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><img border=0 width=288 height=157 id="_x0000_i1025" src="http://www.rackcentral.com.au/signature/RackCentral.png" alt=RackCentral></span><o:p></o:p></p></td><td valign=top style='padding:.75pt .75pt .75pt .75pt'><p class=MsoNormal style='margin-left:9.0pt'><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#4D4D4F'>Shaun McGuane | </span><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#D32027'>CEO</span><o:p></o:p></p><p class=MsoNormal style='mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:7.5pt;margin-left:18.75pt;line-height:14.0pt'><span style='font-size:10.0pt;font-family:"Arial","sans-serif";color:#4D4D4F'><img border=0 width=10 height=10 id="_x0000_i1026" src="http://www.rackcentral.com.au/signature/t.png" alt=t> 1300 722 532<br><img border=0 width=10 height=10 id="_x0000_i1027" src="http://www.rackcentral.com.au/signature/m.png" alt=t> 0400 177 077<br><img border=0 width=10 height=10 id="_x0000_i1028" src="http://www.rackcentral.com.au/signature/e.png" alt=t> <a href="mailto:shaun@rackcentral.com.au">shaun@rackcentral.com.au</a><br><img border=0 width=10 height=10 id="_x0000_i1029" src="http://www.rackcentral.com.au/signature/w.png" alt=t> <a href="http://www.rackcentral.com.au">www.rackcentral.com.au</a><br><img border=0 width=10 height=10 id="_x0000_i1030" src="http://www.rackcentral.com.au/signature/a.png" alt=t> Level 3/480 Collins St Melbourne, VIC 3000</span><o:p></o:p></p></td></tr><tr><td width=250 valign=top style='width:187.5pt;background:#EA1C24;padding:.75pt .75pt .75pt .75pt'><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'><img border=0 width=250 height=31 id="_x0000_i1031" src="http://www.rackcentral.com.au/signature/f.png" alt="http://www.rackcentral.com.au/signature/f.png"></span><o:p></o:p></p></td><td style='background:#EA1C24;padding:.75pt .75pt .75pt .75pt'><p class=MsoNormal><span style='font-size:12.0pt;font-family:"Times New Roman","serif"'> </span><o:p></o:p></p></td></tr></table><p class=MsoNormal><span lang=EN-GB style='font-size:12.0pt;font-family:"Arial","sans-serif";color:#4D4D4F'> </span><span lang=EN-US><o:p></o:p></span></p></div>
<DIV>
---<BR>
This email may contain confidential information and is for the sole use of the intended recipient(s). Any unauthorized use or disclosure of this communication is prohibited. If you have received this email in error please delete it and notify sender.<BR>
</DIV></body></html>