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<div class="moz-cite-prefix">Already several steps ahead of you.<br>
<br>
The issue is specifically the combination of Telstra's insistance
on placing a transparent proxy between their mobile users and the
web *and* Telstra's insistance on ignoring TTLs.<br>
<br>
No other mobile network we've tested (both Optus and Vodafone, as
well as a few MVNOs) or fixed network (consumer and business grade
connections from about 15 carriers) have an issue - the problem is
squarely within Telstra's network.<br>
<br>
Speaking to the various Telstra support numbers is completely
useless, given no one answering the phone seems to have even a
basic grasp of what DNS is.<br>
<br>
On 18/02/2013 11:17 PM, Paul Brooks wrote:<br>
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<blockquote cite="mid:51221BCB.2060303@layer10.com.au" type="cite">
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<div class="moz-cite-prefix">Symptom of CGN in the mobile network?
Is your site attempting to make a connection back to the
originating mobile device? (not really trying to revive the
recent thread, but...)<br>
<br>
Chris - In parallel with working with the carrier, if you pop a
SIM from a different mobile network into the mobile device, does
it still experience the problem?<br>
There's probably a fair bit of isolation and troubleshooting you
could do to work out if the issue is actually within the mobile
network, while you try to raise someone with a clue in the
network provider.<br>
<br>
P.<br>
<br>
<br>
On 18/02/2013 5:58 PM, Joseph Goldman wrote:<br>
</div>
<blockquote
cite="mid:6323bf55-c4af-49d6-b3cf-fe23877fc853@email.android.com"
type="cite">Hi Chris, <br>
<br>
I would imagine your best point of contact would be Telstra
helpdesk for mobile Internet. <br>
<br>
Thanks, <br>
Jod<br>
<br>
<div class="gmail_quote">Chris Ricks <a moz-do-not-send="true"
class="moz-txt-link-rfc2396E"
href="mailto:chris.ricks@securepay.com.au"><chris.ricks@securepay.com.au></a>
wrote:
<blockquote class="gmail_quote" style="margin: 0pt 0pt 0pt
0.8ex; border-left: 1px solid rgb(204, 204, 204);
padding-left: 1ex;">
<pre style="white-space: pre-wrap; word-wrap:break-word; font-family: sans-serif; margin-top: 0px">Hi all,
Some of our customers are reporting seeing Proxy Errors when attempting
to access some of our sites via a Telstra mobile device. Can anyone
suggest where (if anywhere) we can go to get this looked at (the sites
in question are definitely up).
- Chris
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