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<div class="moz-cite-prefix">For the most part I will say, YES, CCTV
is a requirement of a DC.<br>
<br>
Co-location facilities - this is quite obvious. It's easy enough
to keep a log of who is coming and going at the door, but if there
are multiple parties in the building you can't account for which
one may have gone looking into a competitors rack and
'accidentally' broken something. CCTV holds them accountable. This
is just a camera pointing down the row level, it is a rare
occurrence I'm sure, but one I'd rather have security for.<br>
<br>
Private facilities - even though you and your staff are the only
ones with access, CCTV allows for just peace of mind, you can see
what's going on down there, allows teams that may be working
remotely to get a view in, allows for another sense of monitoring,
i.e. you glance over at the monitors and see some smoke or
something else going on?<br>
<br>
Having said that my opinion means little, as I am simply mostly a
user of data centers not so much a designer of big ones.<br>
<br>
On 2/12/12 10:57 PM, Joshua D'Alton wrote:<br>
</div>
<blockquote
cite="mid:CAMtDJDKK6Ka3Hgv8Yx+tdo-yFLVGWEiJpt8rhAO_Pk78qRvPpA@mail.gmail.com"
type="cite">Given I replied to you originally thinking you were
replying privately vs the list, I think it is obvious that the
human element is really key, not things like CCTV ;P
<div><br>
</div>
<div>Anyway, I'm sure CCTV is essential for things like PCI, to
meet the BS red tape, but with regards to the OP post generally,
so far we've only heard political/red-tape reasons.</div>
<div><br>
</div>
<div>Very interested if you actually have an instance where "It's
definitely not a waste of resources, given the number of people
who typically come and go in a commercial data centre and the
requirement for access to be controlled and monitored", because
I've certainly not come across anything public :/<br>
<br>
<div class="gmail_quote">On Sun, Dec 2, 2012 at 10:27 PM, Chris
Ricks <span dir="ltr"><<a moz-do-not-send="true"
href="mailto:chrisr@securepay.com.au" target="_blank">chrisr@securepay.com.au</a>></span>
wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0
.8ex;border-left:1px #ccc solid;padding-left:1ex">
<div bgcolor="#FFFFFF" text="#000000">
<div>It's not a stretch at all, and CCTV by itself doesn't
prevent anything obviously.<br>
<br>
It's definitely not a waste of resources, given the
number of people who typically come and go in a
commercial data centre and the requirement for access to
be controlled and monitored. <br>
<br>
In the case of PCI DSS, many people don't understand
that the "D" stands for Data, not Digital. For example,
Iron Mountain are compliant but do not store any
cardholder data in digital form. In their case, proving
physical security is a requirement and being able to
show that procedures are followed over time is very
easily done with appropriate CCTV coverage.<br>
<br>
As someone who is intimately involved with PCI DSS
compliance issues, I can confirm that cameras
functioning do a lot for myself and my team without
deterrence being one of the benefits.<br>
<br>
Regards,<br>
<br>
Chris
<div>
<div class="h5"><br>
<br>
<br>
On 2/12/2012 9:49 PM, Joshua D'Alton wrote:<br>
</div>
</div>
</div>
<blockquote type="cite">
<div>
<div class="h5">Sure, but the real stretch is them
thinking that CCTV should be part of the
requirements.
<div><br>
</div>
<div>I'm not sure no properly compliant org has
suffered a breach, PCI DSS is not all encompassing
as various cons like DEFCON and Blackhat have
shown, but what I am sure of is that there'll
never be a breach that CCTV will prevent. Hence,
it is really probably a waste of resources.</div>
<div><br>
</div>
<div>Having fake CCTV will meet any small level of
deterrence anyway, whether they function or not
will not help anyone except bureaucrats.. <br>
<br>
<div class="gmail_quote">On Sun, Dec 2, 2012 at
7:33 PM, Chris Ricks <span dir="ltr"><<a
moz-do-not-send="true"
href="mailto:chris.ricks@securepay.com.au"
target="_blank">chris.ricks@securepay.com.au</a>></span>
wrote:<br>
<blockquote class="gmail_quote" style="margin:0
0 0 .8ex;border-left:1px #ccc
solid;padding-left:1ex">That's a slight
stretch, mentioning PCI DSS requirements in
the same context as the Romanian ring.<br>
<br>
The victims involved were not at all
compliant. To date, no properly compliant
organisation has suffered a breach.
<div>
<div><br>
<br>
Joshua D'Alton <<a
moz-do-not-send="true"
href="mailto:joshua@railgun.com.au"
target="_blank">joshua@railgun.com.au</a>>
wrote:<br>
<br>
Its a bit like airport security; you have
to have it so it looks like you are
secure, but in reality anyone wanting to
do something malicious will firstly be
able to still do it, and secondly probably
get away with it.
<div> <br>
</div>
<div>Looking at PCI DSS, while the costs
for CCTV are fairly insignificant, it is
as laughable when compared to the tens
of billions lost as it is the number of
hijackings prevented.</div>
<div><br>
</div>
<div>The $30 million stolen recently in
Australia by a Romanian ring who had 0
physical access to Australia let alone a
rack in a DC is a fairly poignant
example.<br>
<br>
<div class="gmail_quote">On Sun, Dec 2,
2012 at 7:15 PM, Chris Ricks <span
dir="ltr"><<a
moz-do-not-send="true"
href="mailto:chris.ricks@securepay.com.au"
target="_blank">chris.ricks@securepay.com.au</a>></span>
wrote:<br>
<blockquote class="gmail_quote"
style="margin:0 0 0
.8ex;border-left:1px #ccc
solid;padding-left:1ex"> CCTV is a
requirement for us, given
requirement 9 of PCI DSS. <br>
<br>
In one of our locations, we have
cameras in our rack and in another
we have cameras in our cage facing
inwards.
<div>
<div><br>
<br>
Matt Perkins <<a
moz-do-not-send="true"
href="mailto:matt@spectrum.com.au"
target="_blank">matt@spectrum.com.au</a>>
wrote:<br>
<br>
<div><font face="Arial"><span><br>
a) Is CCTV (recording) a
necessity within a data
centre? <br>
<br>
It's a requirement of our
insurance company so yes.<br>
<br>
b) Would you feel it's
appropriate if a data
center provider didn't
have CCTV as part of their
service provision and soly
relied on physical access
logs for physical security
auditing? <br>
<br>
No there is no due
diligence, No there is no
backup. That is a
physical log is one form
of security but it has no
backup cctv provides a
backup. <br>
<br>
c) Would you state that
CCTV is simply implied as
a standard inclusion when
it comes to the provision
of data centre services? <br>
<br>
Nothing is implied or
standard. Most customers
worth their salt will send
you the normal security DD
questionnaire. <br>
<br>
Matt.<br>
<br>
<br>
<br>
</span></font>On 2/12/12
12:38 PM, Chris Macko wrote:<br>
</div>
<blockquote type="cite">
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<p><font
face="Arial">Hi<span>
Matt,<br>
<br>
Thanks for
your feedback,
if you have
the time, I'd
really
appreciate if
you could
provide your
responses to
the initial
questions. I
would like to
review the
industry
belief, whilst
I have my own
experiences
and beliefs,
my own
feelings are
insufficient
to solely use
in my case
study and thus
it is
necessary for
me to consider
the broad
industry
responses and
beliefs. <br>
<br>
Rather than
just taking
the queries to
my direct
colleagues
(who may be
inclined to
think the way
I do, given
that birds of
a feather
flock
together), I'm
being thorough
and taking
onboard the
comments from
the complete
industry. <br>
<br>
Regarding
logo, this is
just an email
signature, we
started off as
a design
agency so
aesthetic
design is
important to
us. I've
removed our
logo for you
on this
response.</span></font></p>
<p><font
face="Arial">Kind
Regards,</font></p>
<p><font
face="Arial"><b>Chris</b>
Macko<br>
<strong><font>Managing
Director</font></strong><br>
<font
color="#0066cc"
size="1"><b><span>Interhost
Pacific</span></b><span>
Pty Ltd t/a
Intervolve</span></font><span><font
color="#cccccc" size="1"><font color="#999999"> </font></font></span></font></p>
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face="Arial"
size="1"><font
color="#cccccc" face="Arial, Helvetica, sans-serif"><font
color="#999999"><b>Support
Phone</b></font></font></font></td>
<td
height="11"><font
face="Arial"
size="1"><font
color="#cccccc" face="Arial, Helvetica, sans-serif"><font
color="#999999">1300
664 574 / <a
moz-do-not-send="true" href="tel:%2B61%208%208260%204237"
value="+61882604237"
target="_blank">+61 8 8260 4237</a></font></font></font></td>
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color="#0066cc" face="Arial, Helvetica, sans-serif"><a
moz-do-not-send="true"
href="mailto:sales@intervolve.com.au" target="_blank"><font
color="#0066cc">sales@intervolve.com.au</font></a></font></font></td>
</tr>
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<td><font
face="Arial"
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color="#999999" face="Arial, Helvetica, sans-serif"><b>Support Email</b></font></font></td>
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<br style="CLEAR:both">
<div> </div>
<br>
<div dir="ltr" align="left"
lang="en-us">
<hr> <font face="Tahoma"><b>From:</b>
<a moz-do-not-send="true"
href="mailto:ausnog-bounces@lists.ausnog.net" target="_blank">ausnog-bounces@lists.ausnog.net</a>
[<a moz-do-not-send="true"
href="mailto:ausnog-bounces@lists.ausnog.net" target="_blank">mailto:ausnog-bounces@lists.ausnog.net</a>]
<b>On Behalf Of </b>Matt
Perkins<br>
<b>Sent:</b> Sunday, 2
December 2012 11:51 AM<br>
<b>To:</b> <a
moz-do-not-send="true"
href="mailto:ausnog@lists.ausnog.net"
target="_blank">ausnog@lists.ausnog.net</a><br>
<b>Subject:</b> Re:
[AusNOG] [SPAM] Re: Is
CCTV a Necessity in a Data
Centre?<br>
</font><br>
</div>
<div>Skeeve,<br>
I saw a system once that
took stills out of the rack
when a reed on the door was
triggered. So simply taking
a record of people who
opened the door so it could
be perhaps more innocent. Im
not sure a camera looking
out of the rack would be
that useful and sure people
may be upset about there
privacy. We have a no
camera/photo in our center
policy for customers and our
CCTV monitors the general
floor and ingress and egress
points. It would be only
scrutinized in the event of
some sort of security breach
any way. To the broader
issue of cctv. Well it's so
cheap who would not put it
in. Compared to the other
facility costs. UPS/GEN
Fire etc etc. <br>
<br>
It's a strange question
Chris could you give us some
background to why ask? You
cant help but notice a big
logo at the start of your
email.... <br>
<br>
<br>
<br>
2/12/12 11:59 AM, Skeeve
Stevens wrote:<br>
</div>
<blockquote type="cite">
Chris,
<div><br>
</div>
<div>I think CCTV is
important... but you have
to ask a more Micro
questions... where?</div>
<div><br>
</div>
<div>Ingress/Egress, definitely.
Every rack? I don't think
so. As long as you can
verify who went in and
out, and where they
went... i.e. which room,
then you are fine.</div>
<div><br>
</div>
<div>No one wants to be
constantly watched as they
do their job, and let's be
honest here... video of an
engineer sitting on the
floor typing on a laptop,
or inside a rack playing
with things, isn't exactly
going to give you much
information about what
they are doing, and
anything it does, is
unlikely to be in context.</div>
<div><br>
</div>
<div>I've seen people even
have cameras in their rack
looking out... never sure
what that was for. I used
to have one in a rack
opposite where I used to
regularly work in Global
Switch, so I just stuck a
bit of paper over it. No
idea whose it was, but
they didn't have a right
to film me doing my work.
It is also illegal since
they don't have a sign
saying they are doing it,
and I am sure they don't
have a
covert surveillance warrant.</div>
<div><br>
</div>
<div>Reference: <a
moz-do-not-send="true"
href="http://www.legislation.nsw.gov.au/fullhtml/inforce/act+47+2005+FIRST+0+N"
target="_blank">http://www.legislation.nsw.gov.au/fullhtml/inforce/act+47+2005+FIRST+0+N</a></div>
<div><br>
</div>
<div>When it comes to DC's,
I am not sure what defines
a workplace however... and
surveillance when people
have cameras inside their
racks looking out, may be
illegal.</div>
<div><br>
</div>
<div>Essentially, if you
can't trust the DC's
security, you probably
shouldn't be using that
DC.</div>
<div><br>
</div>
<div>Who went where, most
importantly, when, is all
you need.</div>
<div><br>
</div>
<div>...Skeeve<br>
<div>
<div><font
face="Calibri"><b><br>
<br>
</b></font></div>
<div><b
style="FONT-SIZE:13px;FONT-FAMILY:Calibri">Skeeve
Stevens, CEO - </b><span
style="FONT-SIZE:13px;FONT-FAMILY:Calibri">eintellego Pty Ltd</span></div>
<div>
<div
style="FONT-FAMILY:Calibri,sans-serif"><span
style="FONT-SIZE:13px;FONT-FAMILY:Calibri"><a moz-do-not-send="true"
href="mailto:skeeve@eintellego.net"
target="_blank">skeeve@eintellego.net</a> ; <a
moz-do-not-send="true" href="http://www.eintellego.net/" target="_blank">www.eintellego.net</a></span><span
style="FONT-SIZE:13px;COLOR:rgb(127,0,127)"><font
style="COLOR:rgb(0,0,0)"
color="#002060">
<p
style="MARGIN:0px;FONT-FAMILY:Calibri">Phone:
1300 753
383; Cell <a
moz-do-not-send="true" href="tel:%2B61%20%280%29414%20753%20383"
value="+61414753383"
target="_blank">+61 (0)414 753 383</a> ; <a moz-do-not-send="true">skype://skeeve</a></p>
<p
style="MARGIN:0px;FONT-FAMILY:Calibri"><a
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target="_blank">facebook.com/eintellego</a> ; <a
moz-do-not-send="true" href="http://linkedin.com/in/skeeve"
target="_blank">linkedin.com/in/skeeve</a> </p>
<p
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<br>
<div class="gmail_quote">On
Sun, Dec 2, 2012 at
11:18 AM, Chris Macko
<span dir="ltr"> <<a
moz-do-not-send="true" href="mailto:cmacko@intervolve.com.au"
target="_blank">cmacko@intervolve.com.au</a>></span>
wrote:<br>
<blockquote
class="gmail_quote"
style="PADDING-LEFT:1ex;MARGIN:0px
0px 0px
0.8ex;BORDER-LEFT:#ccc
1px solid">
<div>
<div> </div>
<div> </div>
<div align="left">
<table
align="left"
border="0"
cellpadding="0"
cellspacing="0" width="740">
<tbody>
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<td
valign="top"
width="10"> </td>
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valign="top"
width="740">
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border="0"
cellpadding="0"
cellspacing="0" width="740">
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<tr>
<td>
<table
border="0"
cellpadding="0"
cellspacing="0" height="100" width="239">
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<tr>
<td
valign="top"><br>
</td>
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</tbody>
</table>
</td>
</tr>
<tr>
<td>
<table
border="0"
cellpadding="0"
cellspacing="0" width="740">
<tbody>
<tr>
<td width="75"> </td>
<td
width="668">
<p><font
face="Arial">Hi<span>
All,<br>
<br>
I'm performing
a small case
study and
would really
appreciate if
you're able to
provide your
feedback in
relation to
the following
questions
regarding CCTV
within a data
centre;<br>
<br>
a) Is CCTV
(recording) a
necessity
within a data
centre? <br>
b) Would you
feel it's
appropriate if
a data centre
provider
didn't have
CCTV as part
of their
service
provision and
soly relied on
physical
access logs
for physical
security
auditting? <br>
c) Would you
state that
CCTV is simply
implied as a
standard
inclusion when
it comes to
the provision
of data centre
services? <br>
<br>
My personal
experience is
that CCTV is
necessary
within data
centre
services in
order to
investigate
potential
physical
security
breaches in
events where
physical
access logs
don't provide
the necessary
information
being
investigated.
I also feel
that a data
centre without
CCTV would be
akin to a
human without
oxygen, in
that both
co-exist and
are
co-dependent.<br>
<br>
I would
however really
appreciate
your thoughts
and feedback.
Thank you! <br>
<br>
</span></font><font
face="Arial">Kind
Regards,</font></p>
<p><font
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Macko<br>
<strong><font
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Director</font></strong><br>
<font
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