I'd argue not having fire prevention would be within their control. Obviously we've already had the argument about the cost, but that is besides the point.<div><br></div><div>Honestly I don't find much fault except that it took them more than 24 hours to move in any emergency gear. I don't think that is acceptable really.<br>
<br><div class="gmail_quote">On Wed, Nov 28, 2012 at 1:06 PM, Mark Andrews <span dir="ltr"><<a href="mailto:marka@isc.org" target="_blank">marka@isc.org</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<br>
In message <CAMtDJDJ2E6Fdi_3ugTz4mtONUj3=<a href="mailto:XAq_kcQ2vSsdYVVuY4D7wg@mail.gmail.com">XAq_kcQ2vSsdYVVuY4D7wg@mail.gmail.com</a>><br>
, "Joshua D'Alton" writes:<br>
> --===============8952253383558049940==<br>
> Content-Type: multipart/alternative; boundary=14dae93403474ad4af04cf841cbc<br>
><br>
> --14dae93403474ad4af04cf841cbc<br>
> Content-Type: text/plain; charset=windows-1252<br>
> Content-Transfer-Encoding: quoted-printable<br>
><br>
> *Seems a bit BS to me they are exempt from critical services...::*<br>
<br>
A fire, as far as I can see, falls withing "Circumstances beyond<br>
the control of the provider". If it is determined that the fire<br>
was caused by the actions/in-actions of a employee then it would<br>
not be exempt. The exemption would be provisional until there is<br>
a determination of the fire's cause.<br>
<br>
Mark<br>
<br>
(2) Circumstances beyond the control of the provider may include (but are not limited to) the following circumstances:<br>
(a) damage to a facility of the carriage service provider that is not caused by the carriage service provider;<br>
<div><div class="h5"><br>
<br>
> Dear Valued Partner<br>
><br>
><br>
> The Carrier is working to manage the significant impact to services that<br>
> has occurred as a result of a fire at an exchange in Warrnambool (Vic) last<br>
> Thursday (November 22, 2012).<br>
><br>
> Due to the scale of the damage to network infrastructure caused by the<br>
> fire, there has been a significant increase in the number of the services<br>
> being reported as faulty. As a result, there has been some disruption to<br>
> services and delays to normal installation and repair activities.<br>
><br>
> The Carrier has deployed emergency equipment to the area to assist in<br>
> restoring services. Two Mobile Exchange on Wheels (MEOW) are on site and<br>
> connecting services and a third is expected to start operating sometime<br>
> today. A MEOW is a transportable ADSL2+ enabled exchange which can<br>
> partially substitute for an existing exchange.<br>
><br>
> A number of Satellite Cell on Wheels and Cell on Wheels (for Mobile<br>
> services) units are also helping provide other services to the region. The<br>
> Carrier has restored mobile phone service to 90% of the area.<br>
><br>
> Services in Warrnambool and surrounding areas with FNNs in the following<br>
> number ranges may have been affected:<br>
><br>
> 03 5220 0000 to 03 5239 8999<br>
> 03 5380 1000 to 03 5380 1999<br>
> 03 5263 0000 to 03 5267 3999<br>
> 03 5459 7000 to 03 5467 2999<br>
> 03 5287 1000 to 03 5289 7999<br>
> 03 5520 2000 to 03 5529 5999<br>
> 03 5321 9000 to 03 5321 9999<br>
> 03 5551 0000 to 03 5599 8999<br>
> 03 5340 6000 to 03 5363 9999<br>
><br>
><br>
</div></div>> As these circumstances were outside of the Carrier=92s control, the Carrier<br>
<div class="im">> is claiming an exemption from compliance with time frames and performance<br>
> standards required under the Telecommunications (Customer Service<br>
> Guarantee) Standard 2011.<br>
><br>
> Subsequently, the Carrier is notifying customers that normal installation<br>
</div>> and repair time frames may not be met during the period from *22 November<br>
> 2012 to 30 November 2012 inclusive *(based on the Carrier=92s estimated<br>
<div class="im">> recovery schedule correct at the time of publication of this notice) and,<br>
> under section 21 of the Telecommunications (Customer Service Guarantee)<br>
> Standard 2011, the Carrier will be exempt from complying with performance<br>
> standards during this period.<br>
><br>
><br>
><br>
><br>
><br>
</div>> On Mon, Nov 26, 2012 at 7:11 PM, Daniel McConville <<a href="mailto:fourdegrees@gmail.com">fourdegrees@gmail.com</a>>w=<br>
<div class="im">> rote:<br>
><br>
> > Well in this scenario mobile services are easier to restore or provide an<br>
> > alternative (MEOW / SatCOW for example). If a fire fuses all the copper<br>
> > together - that is a lot of work to restore individual services so this<br>
> > Mayor fellow has some valid concerns. An OFDF melting is just as bad as a<br>
> > Copper MDF Block.<br>
> ><br>
> > Sure Mobile Towers/Cells use fibre back haul, but they cover a smaller<br>
> > area... and back haul can be microwave also.<br>
> ><br>
> > Just my 2c.<br>
> ><br>
> > -Dan<br>
> ><br>
> ><br>
> ><br>
> ><br>
> > On Mon, Nov 26, 2012 at 1:58 PM, Damian Guppy <<a href="mailto:the.damo@gmail.com">the.damo@gmail.com</a>> wrote:<br>
> ><br>
> >> Hmmm,<br>
> >><br>
> >> I wonder if these are then the same people who turn around and complain<br>
</div>> >> about wireless radiation making the children sick and giving every man a=<br>
> nd<br>
> >> his dog cancer, or the 'visual pollution' that the antennas/towers cause=<br>
<div class="im">> in<br>
> >> order to use them.<br>
> >><br>
> >> Damned if you do, damned if you dont.<br>
> >><br>
> >> --Damian<br>
> >><br>
> >><br>
</div>> >> On Mon, Nov 26, 2012 at 10:37 AM, Jeffrey Sims <<a href="mailto:jeffy@tehintartubes.net">jeffy@tehintartubes.net</a>>=<br>
<div class="im">> wrote:<br>
> >><br>
> >>> The whole tone of the article screams "What if the terrorists do it<br>
</div>> >>> again?", You know what if the exchange were made of cheese would the mi=<br>
> ce<br>
<div class="im">> >>> still eat it?<br>
> >>><br>
> >>> We should be relying on Satellites and wireless, the crazy thing here<br>
</div>> >>> is, what if the ground station of the satellite catches fire? What if t=<br>
> he<br>
<div class="im">> >>> mobile tower falls over? It's all a large amount of "what ifs" and this<br>
</div>> >>> fire whilst preventable with FM200 realistically, you can plan for ever=<br>
> y<br>
<div class="im">> >>> eventuality but where do you draw the line? At the tin foil hat?<br>
> >>><br>
> >>> I just think it must be re-election season down there because he's just<br>
</div>> >>> getting on his soap box asking for Minister Conroy to make his town fee=<br>
> l<br>
> >>> all warm and fuzzy with the satellite beams from the wireless towers wh=<br>
> o<br>
<div class="im">> >>> don't need power or fibre to feed them interbutts.<br>
> >>><br>
> >>><br>
</div>> >>> On Mon, Nov 26, 2012 at 1:17 PM, Damian Guppy <<a href="mailto:the.damo@gmail.com">the.damo@gmail.com</a>>wrote=<br>
> :<br>
> >>><br>
> >>>> Hmmm, yes. We should all move to wireless because of an outage that cu=<br>
> t<br>
<div class="im">> >>>> both physical lines and wireless (mobile) services, that will fix our<br>
> >>>> problem! Some one give this guy an award.<br>
> >>>><br>
> >>>> --Damian<br>
> >>>><br>
> >>>><br>
</div>> >>>> On Mon, Nov 26, 2012 at 10:01 AM, Ross Wheeler <<a href="mailto:ausnog@rossw.net">ausnog@rossw.net</a>>wrote=<br>
<div class="im">> :<br>
> >>>><br>
> >>>>><br>
> >>>>><br>
> >>>>> On Mon, 26 Nov 2012, Matt Perkins wrote:<br>
> >>>>><br>
> >>>>> Here we go. It was only a matter of time.<br>
> >>>>>><br>
</div>> >>>>>> <a href="http://www.standard.net.au/**story/1144950/mayor-wants-**" target="_blank">http://www.standard.net.au/**story/1144950/mayor-wants-**</a><br>
> >>>>>> answers-over-telstra-**breakdown/?cs=3D12<<a href="http://www.standard.net.au" target="_blank">http://www.standard.net.au</a>=<br>
> /story/1144950/mayor-wants-answers-over-telstra-breakdown/?cs=3D12><br>
<div class="im">> >>>>>><br>
> >>>>><br>
> >>>>> "Maybe we should be looking further ahead at satellite and wireless<br>
> >>>>> links rather than relying on physical lines."<br>
> >>>>><br>
> >>>>> <sarcasm><br>
> >>>>> Ahh, right, because satellites just can't fail. And even if they did,<br>
</div>> >>>>> you can courier a replacement there overnight. conroy is on record sa=<br>
> ying<br>
> >>>>> that "his" satellites "don't have latency problems"... so it all soun=<br>
> ds<br>
<div class="im">> >>>>> like the perfect solution.<br>
> >>>>> </sarcasm><br>
> >>>>><br>
</div>> >>>>> ______________________________**_________________<br>
> >>>>> AusNOG mailing list<br>
> >>>>> <a href="mailto:AusNOG@lists.ausnog.net">AusNOG@lists.ausnog.net</a><br>
> >>>>> <a href="http://lists.ausnog.net/**mailman/listinfo/ausnog" target="_blank">http://lists.ausnog.net/**mailman/listinfo/ausnog</a><<a href="http://lists.ausnog" target="_blank">http://lists.ausnog</a>=<br>
> .net/mailman/listinfo/ausnog><br>
<div class="HOEnZb"><div class="h5">> >>>>><br>
> >>>><br>
> >>>><br>
> >>>> _______________________________________________<br>
> >>>> AusNOG mailing list<br>
> >>>> <a href="mailto:AusNOG@lists.ausnog.net">AusNOG@lists.ausnog.net</a><br>
> >>>> <a href="http://lists.ausnog.net/mailman/listinfo/ausnog" target="_blank">http://lists.ausnog.net/mailman/listinfo/ausnog</a><br>
> >>>><br>
> >>>><br>
> >>><br>
> >><br>
> >> _______________________________________________<br>
> >> AusNOG mailing list<br>
> >> <a href="mailto:AusNOG@lists.ausnog.net">AusNOG@lists.ausnog.net</a><br>
> >> <a href="http://lists.ausnog.net/mailman/listinfo/ausnog" target="_blank">http://lists.ausnog.net/mailman/listinfo/ausnog</a><br>
> >><br>
> >><br>
> ><br>
> > _______________________________________________<br>
> > AusNOG mailing list<br>
> > <a href="mailto:AusNOG@lists.ausnog.net">AusNOG@lists.ausnog.net</a><br>
> > <a href="http://lists.ausnog.net/mailman/listinfo/ausnog" target="_blank">http://lists.ausnog.net/mailman/listinfo/ausnog</a><br>
> ><br>
> ><br>
><br>
</div></div><span class="HOEnZb"><font color="#888888">--<br>
Mark Andrews, ISC<br>
1 Seymour St., Dundas Valley, NSW 2117, Australia<br>
PHONE: <a href="tel:%2B61%202%209871%204742" value="+61298714742">+61 2 9871 4742</a> INTERNET: <a href="mailto:marka@isc.org">marka@isc.org</a><br>
</font></span></blockquote></div><br></div>