I suppose the question is whether Telstra were able to asses the damage within 24 hours to make a decision if the exchange was in a repairable state and hence other steps to get emergency kit setup. <div><br></div><div>I know I'm going to get flamed (excused the pun) for saying this, but if argonite systems are too expensive, then water based should be used. Sure, the hardware is going to be toast, but at least the cable and fibre assets are likely to be saved which I suspect is going to take longer to repair than shipping some kit the exchange.</div>
<div><br><br><div class="gmail_quote">On Wed, Nov 28, 2012 at 4:12 PM, Joshua D'Alton <span dir="ltr"><<a href="mailto:joshua@railgun.com.au" target="_blank">joshua@railgun.com.au</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
I'd argue not having fire prevention would be within their control. Obviously we've already had the argument about the cost, but that is besides the point.<div><br></div><div>Honestly I don't find much fault except that it took them more than 24 hours to move in any emergency gear. I don't think that is acceptable really.<div>
<div class="h5"><br>
<br><div class="gmail_quote">On Wed, Nov 28, 2012 at 1:06 PM, Mark Andrews <span dir="ltr"><<a href="mailto:marka@isc.org" target="_blank">marka@isc.org</a>></span> wrote:<br><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<br>
In message <CAMtDJDJ2E6Fdi_3ugTz4mtONUj3=<a href="mailto:XAq_kcQ2vSsdYVVuY4D7wg@mail.gmail.com" target="_blank">XAq_kcQ2vSsdYVVuY4D7wg@mail.gmail.com</a>><br>
, "Joshua D'Alton" writes:<br>
> --===============8952253383558049940==<br>
> Content-Type: multipart/alternative; boundary=14dae93403474ad4af04cf841cbc<br>
><br>
> --14dae93403474ad4af04cf841cbc<br>
> Content-Type: text/plain; charset=windows-1252<br>
> Content-Transfer-Encoding: quoted-printable<br>
><br>
> *Seems a bit BS to me they are exempt from critical services...::*<br>
<br>
A fire, as far as I can see, falls withing "Circumstances beyond<br>
the control of the provider". If it is determined that the fire<br>
was caused by the actions/in-actions of a employee then it would<br>
not be exempt. The exemption would be provisional until there is<br>
a determination of the fire's cause.<br>
<br>
Mark<br>
<br>
(2) Circumstances beyond the control of the provider may include (but are not limited to) the following circumstances:<br>
(a) damage to a facility of the carriage service provider that is not caused by the carriage service provider;<br>
<div><div><br>
<br>
> Dear Valued Partner<br>
><br>
><br>
> The Carrier is working to manage the significant impact to services that<br>
> has occurred as a result of a fire at an exchange in Warrnambool (Vic) last<br>
> Thursday (November 22, 2012).<br>
><br>
> Due to the scale of the damage to network infrastructure caused by the<br>
> fire, there has been a significant increase in the number of the services<br>
> being reported as faulty. As a result, there has been some disruption to<br>
> services and delays to normal installation and repair activities.<br>
><br>
> The Carrier has deployed emergency equipment to the area to assist in<br>
> restoring services. Two Mobile Exchange on Wheels (MEOW) are on site and<br>
> connecting services and a third is expected to start operating sometime<br>
> today. A MEOW is a transportable ADSL2+ enabled exchange which can<br>
> partially substitute for an existing exchange.<br>
><br>
> A number of Satellite Cell on Wheels and Cell on Wheels (for Mobile<br>
> services) units are also helping provide other services to the region. The<br>
> Carrier has restored mobile phone service to 90% of the area.<br>
><br>
> Services in Warrnambool and surrounding areas with FNNs in the following<br>
> number ranges may have been affected:<br>
><br>
> <a href="tel:03%205220%200000" value="+61352200000" target="_blank">03 5220 0000</a> to <a href="tel:03%205239%208999" value="+61352398999" target="_blank">03 5239 8999</a><br>
> <a href="tel:03%205380%201000" value="+61353801000" target="_blank">03 5380 1000</a> to <a href="tel:03%205380%201999" value="+61353801999" target="_blank">03 5380 1999</a><br>
> <a href="tel:03%205263%200000" value="+61352630000" target="_blank">03 5263 0000</a> to <a href="tel:03%205267%203999" value="+61352673999" target="_blank">03 5267 3999</a><br>
> <a href="tel:03%205459%207000" value="+61354597000" target="_blank">03 5459 7000</a> to <a href="tel:03%205467%202999" value="+61354672999" target="_blank">03 5467 2999</a><br>
> <a href="tel:03%205287%201000" value="+61352871000" target="_blank">03 5287 1000</a> to <a href="tel:03%205289%207999" value="+61352897999" target="_blank">03 5289 7999</a><br>
> <a href="tel:03%205520%202000" value="+61355202000" target="_blank">03 5520 2000</a> to <a href="tel:03%205529%205999" value="+61355295999" target="_blank">03 5529 5999</a><br>
> 03 5321 9000 to 03 5321 9999<br>
> 03 5551 0000 to 03 5599 8999<br>
> 03 5340 6000 to 03 5363 9999<br>
><br>
><br>
</div></div>> As these circumstances were outside of the Carrier=92s control, the Carrier<br>
<div>> is claiming an exemption from compliance with time frames and performance<br>
> standards required under the Telecommunications (Customer Service<br>
> Guarantee) Standard 2011.<br>
><br>
> Subsequently, the Carrier is notifying customers that normal installation<br>
</div>> and repair time frames may not be met during the period from *22 November<br>
> 2012 to 30 November 2012 inclusive *(based on the Carrier=92s estimated<br>
<div>> recovery schedule correct at the time of publication of this notice) and,<br>
> under section 21 of the Telecommunications (Customer Service Guarantee)<br>
> Standard 2011, the Carrier will be exempt from complying with performance<br>
> standards during this period.<br>
><br>
><br>
><br>
><br>
><br>
</div>> On Mon, Nov 26, 2012 at 7:11 PM, Daniel McConville <<a href="mailto:fourdegrees@gmail.com" target="_blank">fourdegrees@gmail.com</a>>w=<br>
<div>> rote:<br>
><br>
> > Well in this scenario mobile services are easier to restore or provide an<br>
> > alternative (MEOW / SatCOW for example). If a fire fuses all the copper<br>
> > together - that is a lot of work to restore individual services so this<br>
> > Mayor fellow has some valid concerns. An OFDF melting is just as bad as a<br>
> > Copper MDF Block.<br>
> ><br>
> > Sure Mobile Towers/Cells use fibre back haul, but they cover a smaller<br>
> > area... and back haul can be microwave also.<br>
> ><br>
> > Just my 2c.<br>
> ><br>
> > -Dan<br>
> ><br>
> ><br>
> ><br>
> ><br>
> > On Mon, Nov 26, 2012 at 1:58 PM, Damian Guppy <<a href="mailto:the.damo@gmail.com" target="_blank">the.damo@gmail.com</a>> wrote:<br>
> ><br>
> >> Hmmm,<br>
> >><br>
> >> I wonder if these are then the same people who turn around and complain<br>
</div>> >> about wireless radiation making the children sick and giving every man a=<br>
> nd<br>
> >> his dog cancer, or the 'visual pollution' that the antennas/towers cause=<br>
<div>> in<br>
> >> order to use them.<br>
> >><br>
> >> Damned if you do, damned if you dont.<br>
> >><br>
> >> --Damian<br>
> >><br>
> >><br>
</div>> >> On Mon, Nov 26, 2012 at 10:37 AM, Jeffrey Sims <<a href="mailto:jeffy@tehintartubes.net" target="_blank">jeffy@tehintartubes.net</a>>=<br>
<div>> wrote:<br>
> >><br>
> >>> The whole tone of the article screams "What if the terrorists do it<br>
</div>> >>> again?", You know what if the exchange were made of cheese would the mi=<br>
> ce<br>
<div>> >>> still eat it?<br>
> >>><br>
> >>> We should be relying on Satellites and wireless, the crazy thing here<br>
</div>> >>> is, what if the ground station of the satellite catches fire? What if t=<br>
> he<br>
<div>> >>> mobile tower falls over? It's all a large amount of "what ifs" and this<br>
</div>> >>> fire whilst preventable with FM200 realistically, you can plan for ever=<br>
> y<br>
<div>> >>> eventuality but where do you draw the line? At the tin foil hat?<br>
> >>><br>
> >>> I just think it must be re-election season down there because he's just<br>
</div>> >>> getting on his soap box asking for Minister Conroy to make his town fee=<br>
> l<br>
> >>> all warm and fuzzy with the satellite beams from the wireless towers wh=<br>
> o<br>
<div>> >>> don't need power or fibre to feed them interbutts.<br>
> >>><br>
> >>><br>
</div>> >>> On Mon, Nov 26, 2012 at 1:17 PM, Damian Guppy <<a href="mailto:the.damo@gmail.com" target="_blank">the.damo@gmail.com</a>>wrote=<br>
> :<br>
> >>><br>
> >>>> Hmmm, yes. We should all move to wireless because of an outage that cu=<br>
> t<br>
<div>> >>>> both physical lines and wireless (mobile) services, that will fix our<br>
> >>>> problem! Some one give this guy an award.<br>
> >>>><br>
> >>>> --Damian<br>
> >>>><br>
> >>>><br>
</div>> >>>> On Mon, Nov 26, 2012 at 10:01 AM, Ross Wheeler <<a href="mailto:ausnog@rossw.net" target="_blank">ausnog@rossw.net</a>>wrote=<br>
<div>> :<br>
> >>>><br>
> >>>>><br>
> >>>>><br>
> >>>>> On Mon, 26 Nov 2012, Matt Perkins wrote:<br>
> >>>>><br>
> >>>>> Here we go. It was only a matter of time.<br>
> >>>>>><br>
</div>> >>>>>> <a href="http://www.standard.net.au/**story/1144950/mayor-wants-**" target="_blank">http://www.standard.net.au/**story/1144950/mayor-wants-**</a><br>
> >>>>>> answers-over-telstra-**breakdown/?cs=3D12<<a href="http://www.standard.net.au" target="_blank">http://www.standard.net.au</a>=<br>
> /story/1144950/mayor-wants-answers-over-telstra-breakdown/?cs=3D12><br>
<div>> >>>>>><br>
> >>>>><br>
> >>>>> "Maybe we should be looking further ahead at satellite and wireless<br>
> >>>>> links rather than relying on physical lines."<br>
> >>>>><br>
> >>>>> <sarcasm><br>
> >>>>> Ahh, right, because satellites just can't fail. And even if they did,<br>
</div>> >>>>> you can courier a replacement there overnight. conroy is on record sa=<br>
> ying<br>
> >>>>> that "his" satellites "don't have latency problems"... so it all soun=<br>
> ds<br>
<div>> >>>>> like the perfect solution.<br>
> >>>>> </sarcasm><br>
> >>>>><br>
</div>> >>>>> ______________________________**_________________<br>
> >>>>> AusNOG mailing list<br>
> >>>>> <a href="mailto:AusNOG@lists.ausnog.net" target="_blank">AusNOG@lists.ausnog.net</a><br>
> >>>>> <a href="http://lists.ausnog.net/**mailman/listinfo/ausnog" target="_blank">http://lists.ausnog.net/**mailman/listinfo/ausnog</a><<a href="http://lists.ausnog" target="_blank">http://lists.ausnog</a>=<br>
> .net/mailman/listinfo/ausnog><br>
<div><div>> >>>>><br>
> >>>><br>
> >>>><br>
> >>>> _______________________________________________<br>
> >>>> AusNOG mailing list<br>
> >>>> <a href="mailto:AusNOG@lists.ausnog.net" target="_blank">AusNOG@lists.ausnog.net</a><br>
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> >>>><br>
> >>>><br>
> >>><br>
> >><br>
> >> _______________________________________________<br>
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><br>
</div></div><span><font color="#888888">--<br>
Mark Andrews, ISC<br>
1 Seymour St., Dundas Valley, NSW 2117, Australia<br>
PHONE: <a href="tel:%2B61%202%209871%204742" value="+61298714742" target="_blank">+61 2 9871 4742</a> INTERNET: <a href="mailto:marka@isc.org" target="_blank">marka@isc.org</a><br>
</font></span></blockquote></div><br></div></div></div>
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