<html><head></head><body bgcolor="#FFFFFF"><div>Have you tried approaching the card company visa, MasterCard, Amex etc?</div><div><br></div><div>Serge <br><br>On 02/11/2012, at 4:38, Andrew Cox <<a href="mailto:andrew.cox@bigair.net.au">andrew.cox@bigair.net.au</a>> wrote:<br><br></div><div></div><blockquote type="cite"><div>I've also had pretty terrible luck finding anyone willing to assist in preventing this in the past, or doing anything useful in general.<br>Bank won't talk to you because you're not the card owner and how do you prove that the card is stolen without having done transactions on it?<div>
<br></div><div>The only times I've had reasonable success were through finding someone sufficiently high enough to assist and then keeping their details for future cases, or using personal contacts to get in touch with someone who can actually assist.<br>
<br>Case in point: XYZ Business took on some work from a client at one point who wanted them to make some products and ship them to another (seemingly legitimate) address. He specified a special shipping company though which was when they worked out the whole thing was dodgey. Guy was supposed to call back to provided credit card number however the office girl who answered the call wasn't aware of the suspicion and took payment from the card.<br>
Business owners tried to do the right thing and called the bank to notify them and have the transaction reversed and card cancelled; shortly after receive an abusive call from the cardholder claiming they'd stolen his money, the bank had informed him of this and provided their contact details. </div>
<div><br></div><div>All I can suggest is try contacting either:<br>a) The bank whos name is on the cards</div><div>b) The bank your payment processing goes through (be it online or POS terminals etc).</div><div><br></div>
<div>then don't be afraid to ask them to transfer or escalate. </div><div><br></div><div class="gmail_extra">- Andrew<br><br><div class="gmail_quote">On 1 November 2012 13:18, Damien Gardner Jnr <span dir="ltr"><<a href="mailto:rendrag@rendrag.net" target="_blank">rendrag@rendrag.net</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
<div bgcolor="#FFFFFF" text="#000000">
<div>Would you not simply call your account
manager? Ours is usually able to find the correct person for me
to talk to within 15-20 minutes :)<br>
<br>
--DG<div><div class="h5"><br>
<br>
<br>
On 1/11/2012 1:37 PM, Nicholas Meredith wrote:<br>
</div></div></div>
<blockquote type="cite"><div><div class="h5">Hi All,
<div><br>
</div>
<div>I hope there might be a NAB contact out there willing to
accept some details on possible stolen credit card details.</div>
<div><br>
</div>
<div>Thanks,</div>
<div><br>
</div>
<div>Nick</div>
<br>
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