<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40"><head><META HTTP-EQUIV="Content-Type" CONTENT="text/html; charset=us-ascii"><meta name=Generator content="Microsoft Word 14 (filtered medium)"><style><!--
/* Font Definitions */
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
{font-family:Tahoma;
panose-1:2 11 6 4 3 5 4 4 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0cm;
margin-bottom:.0001pt;
font-size:12.0pt;
font-family:"Times New Roman","serif";}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:blue;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:purple;
text-decoration:underline;}
span.hoenzb
{mso-style-name:hoenzb;}
span.EmailStyle18
{mso-style-type:personal-reply;
font-family:"Calibri","sans-serif";
color:#1F497D;}
.MsoChpDefault
{mso-style-type:export-only;
font-family:"Calibri","sans-serif";
mso-fareast-language:EN-US;}
@page WordSection1
{size:612.0pt 792.0pt;
margin:72.0pt 72.0pt 72.0pt 72.0pt;}
div.WordSection1
{page:WordSection1;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1026" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]--></head><body lang=EN-AU link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>I’ve always known them as an RCA = Root Cause Analysis <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal style='margin-left:36.0pt'><b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> ausnog-bounces@lists.ausnog.net [mailto:ausnog-bounces@lists.ausnog.net] <b>On Behalf Of </b>Jeffrey Sims<br><b>Sent:</b> Monday, 2 July 2012 2:28 PM<br><b>To:</b> ausnog@lists.ausnog.net<br><b>Subject:</b> Re: [AusNOG] AAPT metro Ethernet<o:p></o:p></span></p><p class=MsoNormal style='margin-left:36.0pt'><o:p> </o:p></p><p class=MsoNormal style='margin-left:36.0pt'>RFO = Reason for Outage.<o:p></o:p></p><div><p class=MsoNormal style='margin-left:36.0pt'><o:p> </o:p></p></div><div><p class=MsoNormal style='mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:12.0pt;margin-left:36.0pt'>That's how I've always known them as. Some people call them PIR (Post Incident Reports).<o:p></o:p></p><div><p class=MsoNormal style='margin-left:36.0pt'>On Mon, Jul 2, 2012 at 2:17 PM, Karl Auer <<a href="mailto:kauer@biplane.com.au" target="_blank">kauer@biplane.com.au</a>> wrote:<o:p></o:p></p><div><p class=MsoNormal style='mso-margin-top-alt:0cm;margin-right:0cm;margin-bottom:12.0pt;margin-left:36.0pt'>On Mon, 2012-07-02 at 13:51 +1000, Jeffrey Sims wrote:<br>> You ask Pipe for an RFO, you ask AAPT for an RFO<o:p></o:p></p></div><p class=MsoNormal style='margin-left:36.0pt'>What's an RFO?<br><br>Regards, K.<br><span style='color:#888888'><br><span class=hoenzb>--</span><br><span class=hoenzb>~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~</span><br><span class=hoenzb>Karl Auer (<a href="mailto:kauer@biplane.com.au">kauer@biplane.com.au</a>)</span><br><span class=hoenzb><a href="http://www.biplane.com.au/kauer" target="_blank">http://www.biplane.com.au/kauer</a></span><br><br><span class=hoenzb>GPG fingerprint: AE1D 4868 6420 AD9A A698 5251 1699 7B78 4EEE 6017</span><br><span class=hoenzb>Old fingerprint: DA41 51B1 1481 16E1 F7E2 B2E9 3007 14ED 5736 F687</span></span><o:p></o:p></p></div><p class=MsoNormal style='margin-left:36.0pt'><o:p> </o:p></p></div></div></body></html>