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</o:shapelayout></xml><![endif]--></head><body lang=EN-AU link=blue vlink=purple><div class=WordSection1><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Sigh, more corporate speak with a significant loop hole:<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>“Cisco Connect Cloud does not actively track, collect or store personal info” Correct, they believe they do it passively.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>And why is “opt-in to updates” connected to a granting of rights about personal data? <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Automatic updates to fix security flaws is a desirable outcome. Producing faulty goods and then withholding the ability to fix the fault without first signing away privacy rights is </span><b><span style='font-family:"Calibri","sans-serif";color:#1F497D'>WRONG WRONG WRONG</span></b><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>. It sickens me to see this kind of corporate behaviour. <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Any provision in “bubble wrap agreements” (I like this term – first saw it in MBevan’s post) relating to the use of private data should be made illegal in Australia for all services (think ISPs) and products (think boxes – hardware, firmware, software, etc). Consumers need protection and to overcome this encroachment of our rights to privacy, the privacy law should explicitly state that Australian consumers cannot sign away their rights to privacy in any ‘bubble-wrap agreement’. <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>There should be significant punitive damages attached to the breaking of the law to discourage the collect of private data. Why significant punitive damages? <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Because:<o:p></o:p></span></p><p class=MsoListParagraph style='margin-left:38.3pt;text-indent:-18.0pt;mso-list:l1 level1 lfo2'><![if !supportLists]><span style='font-size:11.0pt;font-family:Symbol;color:#1F497D'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>it is hard to value privacy in straight economic terms and a consumer’s actual financial damages may be low or nil. <o:p></o:p></span></p><p class=MsoListParagraph style='margin-left:38.3pt;text-indent:-18.0pt;mso-list:l1 level1 lfo2'><![if !supportLists]><span style='font-size:11.0pt;font-family:Symbol;color:#1F497D'><span style='mso-list:Ignore'>·<span style='font:7.0pt "Times New Roman"'> </span></span></span><![endif]><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>a consumer does not have the same financial resources to fight a court case.<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Maybe ‘bubble wrap agreements’ should become illegal as there is no ability to negotiate changes. I’d feel much better if I could strike out clauses relating to my private data while keeping the rest of the agreement as is. <o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'>Rod<o:p></o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><span style='font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D'><o:p> </o:p></span></p><p class=MsoNormal><b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'>From:</span></b><span lang=EN-US style='font-size:10.0pt;font-family:"Tahoma","sans-serif"'> ausnog-bounces@lists.ausnog.net [mailto:ausnog-bounces@lists.ausnog.net] <b>On Behalf Of </b>Paul Wilkins<br><b>Sent:</b> Sunday, 1 July 2012 2:27 AM<br><b>To:</b> David Walker<br><b>Cc:</b> ausnog@lists.ausnog.net<br><b>Subject:</b> Re: [AusNOG] Cisco Pushing 'Cloud Connect' Router Firmware - Allows Web History Tracking<o:p></o:p></span></p><p class=MsoNormal><o:p> </o:p></p><p class=MsoNormal style='margin-bottom:12.0pt'>Cisco's been quick to respond:<o:p></o:p></p><div style='margin-left:30.0pt'><p class=MsoNormal>"Cisco prides itself on offering the best customer experiences, and privacy and security are at the core of everything we do. That goes for Cisco Connect Cloud too. When a customer signs up for a Cisco Connect Cloud account, personal information is used only to establish an account in order to provide customer support. Consistent with Cisco’s practices, Cisco Connect Cloud does not actively track, collect or store personal info or usage data for any other purposes, nor is it transmitted to third parties. We also wanted to clear up any confusion about Cisco’s ‘opt in’ practices. Cisco Connect Cloud was delivered only to consumers who opted in to automatic updates."<o:p></o:p></p></div><p class=MsoNormal style='margin-bottom:12.0pt'><br><a href="http://blogs.cisco.com/home/answering-our-customers-questions-about-cisco-connect-cloud/">http://blogs.cisco.com/home/answering-our-customers-questions-about-cisco-connect-cloud/</a><o:p></o:p></p></div></body></html>