Ah that sounds like exactly what we want, albeit in US/EU as well. No specific sites at the moment, not that I'd imagine anything in the CBDs of those locations would be outside the 'support zone'.<div><br></div>
<div>If you have ideas of finding a company likes yours in the US/EU feel free to give some pointers.</div><div><br></div><div>Thanks for the responses!<br><br><div class="gmail_quote">On Wed, Jun 27, 2012 at 3:43 PM, Christopher Pollock <span dir="ltr"><<a href="mailto:chris@ionetworks.com.au" target="_blank">chris@ionetworks.com.au</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">I guess to a certain extent that's /one/ of the things we do - maintain a relationship with a number of independent contractors in various locations, giving the customer a single point of contact for their remote hands etc, but really only Brisbane / Sydney / Melbourne. That said, I know who I'd call if I needed something in Adelaide / Perth but we have no formal relationships with them. Although our focus is really PS in general, whatever kind of work it is, which tends to be in-house.<div>
<br></div><div>Do you have some specific sites in mind that you need covered?<br><div><div><div><div><br></div><div><div class="im">Cheers,<br clear="all">--<br>Christopher Pollock,<br>io Networks Pty Ltd.<div>e. <a href="mailto:chris@ionetworks.com.au" target="_blank">chris@ionetworks.com.au</a><br>
p. 1300 1 2 4 8 16</div><div>d. 07 3188 7588</div><div>m. 0410 747 765</div><div>skype: christopherpollock</div><div><a href="http://twitter.com/chrisionetworks" target="_blank">twitter.com/chrisionetworks</a></div><div>
<div>
<a href="http://www.ionetworks.com.au" target="_blank">http://www.ionetworks.com.au</a><br>In-house, Outsourced.</div></div><br>
<br><br></div><div><div class="h5"><div class="gmail_quote">On Wed, Jun 27, 2012 at 3:14 PM, Joshua D'Alton <span dir="ltr"><<a href="mailto:joshua@railgun.com.au" target="_blank">joshua@railgun.com.au</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">
Chris,<div><br></div><div>Yes one company (or at least 1 point of contact, if it has to be multiple contractors that's fine) that has global reach would be easiest to manage. Or one in each location it doesn't really matter just has to be easy to say "hey go to XYZ DC and replace this switch". It might be that just getting remote hands at each DC will be easier, but I was looking for more 'uniformity' in skillset and quality, and such that the technician might be the same each time and therefore will have familiarity with the setup(s).</div>
<div><br></div><div>I guess you could call it manage IT services for datacenters/colo?</div><div><br></div><div>Cheers.<div><div><br><br><div class="gmail_quote">On Wed, Jun 27, 2012 at 2:58 PM, Christopher Pollock <span dir="ltr"><<a href="mailto:chris@ionetworks.com.au" target="_blank">chris@ionetworks.com.au</a>></span> wrote:<br>
<blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex">Hey,<div><br></div><div>What do you mean local provider vs global expert? Are you looking for one company that has people on the ground in all major locations across AU/US/EU or best bet for individual locations?</div>
<div>
<br></div><div>Cheers,</div><div>--<br>Christopher Pollock,<br>io Networks Pty Ltd.<div>e. <a href="mailto:chris@ionetworks.com.au" target="_blank">chris@ionetworks.com.au</a><br>p. 1300 1 2 4 8 16</div><div>d. 07 3188 7588</div>
<div>m. 0410 747 765</div><div>skype: christopherpollock</div><div><a href="http://twitter.com/chrisionetworks" target="_blank">twitter.com/chrisionetworks</a></div><div><div><a href="http://www.ionetworks.com.au" target="_blank">http://www.ionetworks.com.au</a><br>
In-house, Outsourced.</div></div><br>
<br><br><div class="gmail_quote"><div><div>On Wed, Jun 27, 2012 at 1:22 PM, Joshua D'Alton <span dir="ltr"><<a href="mailto:joshua@railgun.com.au" target="_blank">joshua@railgun.com.au</a>></span> wrote:<br>
</div></div><blockquote class="gmail_quote" style="margin:0 0 0 .8ex;border-left:1px #ccc solid;padding-left:1ex"><div><div>
Ausnogs,<div><br></div><div>Looking for assistance with datacenter management remote, ie remote hands, configuration, monitoring/alerting, hardware replacement etc.. Both in AU and also US/EU and beyond. I've seen some 'local' providers, wondering if there is a 'global' expert in this.</div>
<div><br></div><div>On list might benefit some other members, but off list good if its a wall of text.</div><div><br></div><div>Cheerio.</div>
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